1 to 25 of 28 Customer Service Jobs in Wales

sales and support locations across the South West, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: As part of our growth plans, we're seeking an experienced customer relations individual … that has a real passion for delivering excellence and ensuring customer service is at the heart of everything we do. Job Responsibilities: Be the primary point of contact and build long-term relationships with customers Develop a trusted relationship with key accounts Complete Regular account reviews Upsell ...

Customer Success Executive Location: Newport, Shropshire Working pattern: Hybrid Monday & Tuesday in the office, WednesdayFriday working from home Salary: Up to £28,000 + £7,000 commission Contract: Full-time, permanent PLEASE NOTE: My client is looking for someone with agricultural experience or someone with agricultural knowledge. About … Role Were looking for an enthusiastic and customer-focused Customer Success Executive to join a growing team within an exciting agricultural technology business. This is a fantastic opportunity for someone with a strong agricultural background who enjoys working with people, solving problems and using technology to make ...

Customer Success Executive Location: Newport, Shropshire Working pattern: Hybrid Monday & Tuesday in the office, Wednesday Friday working from home Salary: Up to £28,000 + £7,000 commission Contract: Full-time, permanent PLEASE NOTE: My client is looking for someone with agricultural experience or someone with agricultural knowledge. About … Role We're looking for an enthusiastic and customer-focused Customer Success Executive to join a growing team within an exciting agricultural technology business. This is a fantastic opportunity for someone with a strong agricultural background who enjoys working with people, solving problems and using technology to make ...

Cardiff, UK | Permanent | Full-time | £34,000-£37,000 per year Our client is looking for an experienced Service Delivery Professional to join its Managed Service Team, supporting the delivery of services around its range of products. This is a customer-facing role focused on service … improvement, working with stakeholders across the UK and Europe. The Role The successful candidate will be responsible for creating, negotiating, implementing, monitoring and improving Service Level Agreements (SLAs), as well as helping to ensure customer requirements are reflected within service and supplier contracts. You will work closely ...

power of one of the world's leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS To carry out service visits to reported calls throughout the companies' customer base within a specified region. The successful candidate … will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality. Respond to customer service requests for the repair of business equipment and production printers Carry out fault diagnosis ...

position for a Field Service Engineer role covering Ireland has become available, with a leading provider of vehicle technology, CCTV, and driver assistance solutions. Interested in this role You can find all the relevant information in the description below. We are currently recruiting on behalf of a well-established … maintenance, and support services for CCTV systems, driver aid solutions, and other vehicle-based technologies across the bus, coach, and rail sectors. The Field Service Engineer job, covering Ireland, is home-based and will form part of a team of remotely based engineers, supporting customers through installation, servicing, preventative ...

making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE in Merthyr Tydfil. \n \n At EE, we believe every interaction should be a positive one. You'll engage ...

regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for an enthusiastic customer service-focused individual with previous experience … team. Key Responsibilities: Resolve tickets from our Partners that our 1st Line Team have been unable to fix at first point of contact. Ensure customer faults and incidents are responded to and resolved within SLAs. Demonstrate ownership, accountability, and responsibility for complex IT issues that require in-depth analysis. ...

regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the role: We are looking for an enthusiastic customer service-focused individual with previous experience … team. Key Responsibilities: Resolve tickets from our Partners that our 1st Line Team have been unable to fix at first point of contact. Ensure customer faults and incidents are responded to and resolved within SLAs. Demonstrate ownership, accountability, and responsibility for complex IT issues that require in-depth analysis. ...

Days (7 am-7 pm), 2 Nights (7 pm-7 am) and 4 Days off Your new role: Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart … internally or by suppliers Frequently engage with resolver groups and suppliers for regular updates and to ensure resolution time is met Keep the customer regularly updated with progress on open incidents and requests, using appropriate level of detail and language Monitor systems and suppliers to proactively identify any issues ...

Customer Success Manager - Account Manager Location: Cardiff Free Parking Salary: £28k - £37k Basic £52k - £62k OTE (Uncapped) Great benefits and career progression. The Company A leading provider of technology driven communication products and solutions to business clients in the UK. A People and customer orientated business offering very … strong career prospects and great benefits. The Role Customer Success Manager - Account Manager This is an exciting sales role where you will proactively support the Sales Teams with high value customers. You will play key role in improving our customer experience as you will manage ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience working within the ICT sector, preferably in 2nd line with experience being on site with Customers. The successful ...

User Support Engineer £160 Per Day, Inside IR35 Cardiff Hybrid 3-Month Contract Your new role We are looking for a customer-focused User Support Engineer to provide first-line technical support to internal users. You will act as the first point of contact for IT queries, diagnosing … account-related issues. Key Responsibilities: Act as the first point of contact for internal IT support queries. Log, categorise and prioritise incidents and service requests in line with agreed SLAs. Diagnose, troubleshoot and resolve first-line hardware and software issues. Provide account administration and user support within Active Directory. ...

discovery and process design through to testing, implementation, adoption and benefit realisation. Developing clear business cases, delivery plans and success measures, using operational, financial, customer and colleague data to demonstrate value. Identifying where approved automation, generative AI and agentic AI can improve outcomes, while meeting governance, information security, privacy … solving skills. Experience working across functions and influencing senior stakeholders without direct authority. Commercial awareness and the ability to connect improvements to cost, productivity, customer service, quality and risk. Experience supporting the adoption of new systems, processes or ways of working. A practical understanding of automation, generative ...

Leading cross-functional improvement projects from discovery and process designthrough totesting, implementation,adoptionand benefitrealisation. Developing clear business cases, deliveryplansand success measures, using operational, financial, customer and colleague data todemonstratevalue. Identifyingwhere approved automation, generative AI and agentic AI can improve outcomes, while meeting governance, information security,privacyand responsible AI requirements. … solving skills. Experience working across functions and influencing senior stakeholders without direct authority. Commercial awareness and the ability to connect improvements to cost, productivity, customer service,qualityand risk. Experience supporting the adoption of new systems,processesor ways of working. A practical understanding of automation, generativeAIand agentic AI, including ...

with providing 1st line support and raising tickets Assist with ensuring stock levels of IT equipment are maintained The successful candidate will have strong customer service and communication skills - this role will be based across two sites, so you must have a driving licence and your own vehicle. ...

products are presented across the business. You will help create, maintain and improve product information across our internal systems, websites and customer-facing platforms, supporting product launches, campaigns, promotions and ongoing improvements to product data standards. Working closely with Product, Buying, Marketing, Ecommerce, IT and Customer Service ...

work of our consultant team to ensure technical deliverables are completed on time and to the required standard, while maintaining a high degree of customer satisfaction within a defined commercial framework. If you enjoy the challenge of managing competing priorities, love working closely with customers, and want … improve project delivery processes, sharing insights, gathering feedback, and helping to embed consistent best practice across the organisation Experience Very positive approach and great customer service 1+ years of experience in a project management or similar delivery role PRINCE2 Practitioner, PMP, or equivalent project management qualification (or working ...

years experience working within a project management or similar environment. Experience managing projects with multiple stakeholders, competing priorities, deadlines, and budgets. Strong customer service skills with a positive, professional, and solutions-focused approach. Excellent verbal, written, communication, and presentation skills. Strong organisational and time-management skills, with ...

Description Role overview: \n White Goods Engineer \n Pontypridd \n Cardiff Customer Service Centre \n Permanent \n Full Time \n Salary : 33,000 - 35,000 per annum (OTE 32k - 38k) increasing to 35,000 - 40,000 per annum (OTE 35k - 41k) for Gas qualified \n Shift Pattern : Average … united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team of 25,000 caring and committed colleagues. So you'll never ...

Description Role overview: \n White Goods Engineer \n Pontypridd \n Cardiff Customer Service Centre \n Permanent \n Full Time \n Salary : 33,000 - 35,000 per annum (OTE 32k - 38k) increasing to 35,000 - 40,000 per annum (OTE 35k - 41k) for Gas qualified \n Shift Pattern : Average … united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team of 25,000 caring and committed colleagues. So you'll never ...

chance to take ownership of a store and shape its future performance. More about the role: Taking responsibility for the stores sales performance, customer experience and day-to-day operation. Leading from the shop floor and setting clear expectations for the team. Coaching colleagues to improve their confidence, product … independence. Commercially aware, organised and comfortable balancing sales with operational standards. An approachable leader who can build trust while holding people accountable. Passionate about customer service, technology and developing a successful team. About Priority Recruitment We are a retail specialist agency, established in 2012 with a goal ...

chance to take ownership of a store and shape its future performance. More about the role: Taking responsibility for the store's sales performance, customer experience and day-to-day operation. Leading from the shop floor and setting clear expectations for the team. Coaching colleagues to improve their confidence … independence. Commercially aware, organised and comfortable balancing sales with operational standards. An approachable leader who can build trust while holding people accountable. Passionate about customer service, technology and developing a successful team. xehkeey About Priority Recruitment We are a retail specialist agency, established in 2012 with a goal ...

sales targets Keeping the store looking sharp and well-stocked Working as part of a team that celebrates wins together About you: Sales or customer service experience is a bonus, but not essential Confident talking to customers and handling objections Motivated by targets and earning commission A team ...

sales targets Keeping the store looking sharp and well-stocked Working as part of a team that celebrates wins together Successful Applicant: Sales or customer service experience is a bonus, but not essential Confident talking to customers and handling objections Motivated by targets and earning commission A team ...