14 of 14 Client Onboarding Jobs in the West Midlands

Client Account Manager Telford Permanent Monday Friday 37.5 hours a week optional early finish on a Friday Circa £30,000 + Uncapped OTE Were recruiting for a newly created Client Account Manager role to support the growth of the business by managing the relationships with key business client. This is a fantastic opportunity to join a forward-thinking … organisation that has recently restructured its operations and customer support functions to enhance client experience and long-term success. In this role, youll take ownership of a portfolio of corporate clients, managing the full customer lifecycle from post-sale onboarding through to long-term relationship development. Youll play a key role in ensuring clients receive measurable value … from their investment, while identifying opportunities for growth, optimisation, and deeper engagement. Key Responsibilities Client Onboarding & Implementation Lead the end-to-end onboarding process for new clients, ensuring a smooth and professional handover from the Sales team Coordinate implementation timelines, system setup, and user access in collaboration with internal teams Deliver tailored onboarding More ❯

The Business Development Executive will be responsible for driving growth and building strong client relationships within the professional services industry. This permanent position is based in Worcester and offers an excellent opportunity to contribute to the success of the customer service department. Client Details This small-sized organisation operates within the professional services industry, focusing on delivering exceptional … business opportunities to drive company growth. Maintain and strengthen relationships with existing clients to ensure high levels of customer satisfaction. Collaborate with the customer service team to ensure seamless client onboarding and support. Develop and execute tailored strategies to meet client needs and objectives. Prepare and deliver compelling presentations and proposals to prospective clients. Monitor market … trends and competitor activities to identify opportunities for growth. Maintain accurate and up-to-date records of client interactions and sales activities. Provide regular reports on business development progress to senior management. Profile A successful Business Development Executive should have: Proven experience in a business development or sales role within the professional services industry. Strong communication and interpersonal skills More ❯

responsible for: Forming trusted advisor relationships with key CIS clients Utilising industry leading cloud optimisation solution (CloudHealth) to proactively manage clients Cloud estate Performing end to end technical onboarding of clients Cloud estate into the CloudHealth platform Providing detailed reporting as part of a scheduled service Identifying cost savings and infrastructure optimisation opportunities in clients public cloud environments More ❯

a friendly, fast-paced team. What Youll Do Support clubs via phone, email & helpdesk Troubleshoot queries and escalate development needs Deliver online and in-person system training Support customer onboarding & data set-up Keep CRM/helpdesk records accurate Build relationships that support customer retention What Youll Bring Strong IT/web skills + problem-solving mindset Confident More ❯

Business Development Manager - Birmingham Our client who are a known freight forwarder with a strong and established presence in the Midlands. As part of their ongoing expansion, they are seeking an experienced Business Development Manager to drive growth within European Road Freight and Contract Logistics. This is an exciting opportunity to join a highly respected logistics provider and play More ❯

Business Development Manager United Kingdom (Remote) 40k-50k DOE plus commission 25 days holidays plus bank holidays plus car allowance Company Overview My client is Driving Innovation in Fleet Management. They are a fast-growing provider of Fleet Management and Intelligence software, transforming how organisations manage vehicle compliance and operational efficiency. We're looking for an ambitious, results-driven … persuasive product presentations and tailored demonstrations. • Lead contract negotiations and close deals to drive revenue. • Collaborate with internal teams (Sales, Marketing, Product, and Onboarding) to ensure smooth client acquisition and handover. Skill & Experience • Proven success as a BDM or similar role in B2B SaaS, fleet, or vehicle compliance industries. • Demonstrated ability to consistently achieve or exceed sales … targets. • Strong negotiation, presentation, and relationship-building skills. • Ability to understand complex client needs and align solutions accordingly. • Proficiency in CRM platforms and sales automation tools (e.g., HubSpot, Salesforce). In Return Competitive base salary up to 50 DOE plus commission and car allowance. Great opportunities for career growth and business development. SER-IN More ❯

customers to understand requirements and translate them into SAP functionality. Manage inventory processes including cycle counting and stock control. Analyse system data to identify and implement improvements. Support onboarding of new customers into the warehouse system. Maintain and report on test matrices for system … changes. Collaborate with international SAP teams to ensure system alignment. Provide operational support to warehouse teams. Deliver training and development for SAP support staff. Drive continuous improvement initiatives across client operations. Candidate Profile Experience as a SAP Key User in an ERP environment. Strong working knowledge of SAP WMS, Power BI, and Microsoft Office tools. Proven ability to liaise More ❯

Principal PHP Software Engineer Reference: BH-357p Job Type: Permanent Location: Fully Remote with in-person meetups every 2 months Salary: up to £100,000k per annum About The Client: Our client is a fast-growing HealthTech company rethinking pharmacy workflows. They replace outdated systems with smart hardware and provide full onboarding and training. Their platform … powers operations, integrates with NHS services, and supports robotics. Theyre hiring a Principal PHP Software Engineer to lead engineering, drive improvements, and mentor the team. Overview: Our client is looking for a Principal PHPSoftware Engineer to take a leading role in their engineering team. Youll be hands-on with their Laravel-based backend, while also guiding architectural decisions, mentoring … with the leadership team to report monthly technical progress, including involvement in NHS stakeholder meetings and cross-functional updates. Collaborate with support and installation teams to ensure smooth customer onboarding and operational stability. Take ownership of platform stability, patching processes, and software security. Design and optimise MySQL (RDS) databases for performance and scale, particularly for data retention and More ❯

Customer Success Manager Role Overview The Customer Success Manager will be responsible for the management and execution of customer engagement strategies within our client's organisations. The role focuses on enhancing customer satisfaction … and retention, and the individual will report to the Head of Customer Success. Key Responsibilities Manage the daily operations of the customer success team. Ensure timely completion of customer onboarding processes, meeting set quality standards. Work closely with cross-functional teams to implement customer feedback strategies and improve service delivery. Track and report on customer satisfaction metrics and More ❯

along their hardware specialist IT brokerage service. The Role In this key customer-focused role, youll be at the heart of creating a seamless, positive experience for every new client joining SwapIT. As the main point of contact, youll guide customers from their first interaction through to successful onboarding, making sure all documentation is accurate, coordinating stock … needs, and handling queries with confidence, clarity, and a genuine commitment to great service. Key Responsibilities: Lead onboarding calls with new customers, guiding them through their processes and gathering the information needed for a smooth start. Create, manage, and quality-check onboarding documentation, ensuring equipment requests reach the right teams without delay. Deliver outstanding customer support … quickly, clearly, and professionally. Track and manage stock availability to ensure equipment is allocated on time and customer expectations are met. Work closely with internal departments to keep onboarding workflows efficient, accurate, and customer focused. Maintain clear, up-to-date records of all onboarding activity to support accurate reporting and seamless internal communication. Spot potential issues More ❯

door ? Successful applicants will be eligible to apply for a rental deposit loan Responsibilities May Include the Following: ? Learn, assimilate and keep up to date with industry technology ? Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings ? Have a competitive nature to challenge yourself, meet … and day-to-day account management to allocated customers ? Support business growth through prospecting and lead generation, identifying potential customers and engaging them to create new business opportunities. ? Shadow client calls and assist senior team members in onboarding new customers, helping to ensure a smooth and positive start to the client relationship. ? Assist other departments in More ❯

office, rest remote) Circa £35,000 base (depending on experience) + commission Private medical, life assurance, pension, electric car and cycle schemes, 25 days’ holiday + bank holidays Our client is an ambitious, rapidly growing financial technology business with a presence in the UK and US. Their solutions help private and public sector organisations improve how they work with … Birmingham office Clear earning potential through a structured commission scheme Comprehensive benefits - private medical, life assurance, pension and salary-sacrifice schemes Supportive, collaborative culture with a strong focus on client outcomes What you’ll do Onboard new clients and set them up for long-term success Build strong relationships with key contacts, helping them achieve their goals and see … who may be at risk and put proactive support plans in place Provide ongoing training and support, including online sessions and group demonstrations Gather feedback and testimonials to showcase client success and improve the service Consistently meet targets for client retention and growing existing accounts Manage your day-to-day activities and pipeline in the customer relationship management More ❯

As Project Analyst , you will support the coordination and delivery of asset tracking projects. Youll work closely with internal teams, external developers, and customers to ensure platform updates, onboarding and feature updates are managed smoothly from end to end. Youll also act as the first point of contact for technical issues related to the portal or tracking products. … customer needs into clear technical briefs Manage and test platform updates, change requests, and bug fixes Be the first point of contact for portal-related technical issues Support customer onboarding and field queries directly (some travel required) Assist sales and operations in configuring and launching new customer accounts Build reports and dashboards in Tableau (training provided) Maintain documentation More ❯

their hardware specialist IT brokerage service. The Role In this key customer-focused role, you’ll be at the heart of creating a seamless, positive experience for every new client joining SwapIT. As the main point of contact, you’ll guide customers from their first interaction through to successful onboarding, making sure all documentation is accurate, coordinating … stock needs, and handling queries with confidence, clarity, and a genuine commitment to great service. Key Responsibilities: Lead onboarding calls with new customers, guiding them through their processes and gathering the information needed for a smooth start. Create, manage, and quality-check onboarding documentation, ensuring equipment requests reach the right teams without delay. Deliver outstanding customer … quickly, clearly, and professionally. Track and manage stock availability to ensure equipment is allocated on time and customer expectations are met. Work closely with internal departments to keep onboarding workflows efficient, accurate, and customer focused. Maintain clear, up-to-date records of all onboarding activity to support accurate reporting and seamless internal communication. Spot potential issues More ❯