18 of 18 Client Onboarding Jobs in the West Midlands

enables a better customer experience while delivering efficiency and value for local authorities and service providers alike. Role Overview We are seeking a proactive, client-focused Onboarding & Implementation Project Specialist to join our growing NPP Operations team. This role combines responsibility for onboarding and implementing … Parking Operators with the delivery of first-line client support. The successful candidate will serve as the primary point of contact throughout the onboarding journey, ensuring a smooth transition from initial requirements gathering through testing and go-live to ongoing operational support. Key Responsibilities Onboarding ...

Build and maintain strong relationships with clients, internal stakeholders, and third-party suppliers Produce project reports, status updates, and presentation material for internal and client meetings Support both Agile and Waterfall project delivery methodologies where required Identify opportunities to improve project processes and client onboarding experiences … customer-first mindset Advanced Microsoft Office skills, including Excel, Word, and PowerPoint High attention to detail and excellent problem-solving skills The client are very big on training and development - You will get a clear career progression plan. Apply Now. Project Coordinator Birmingham (Hybrid 2/3 days ...

services operating outside of contract. Stakeholder Collaboration Partner with Sales, Customer Success, Finance, and Operational teams to ensure seamless contract administration. Support customer onboarding and offboarding activities from a contractual perspective. Facilitate smooth internal handovers and ensure key information is communicated effectively. Governance & Compliance Maintain approved templates, schedules ...

access within company systems. Investigate and resolve data upload, return, and payment file issues, including reprocessing files where necessary. Manage the end-to-end client onboarding process, including participation in implementation and inception meetings. Support reporting development and system enhancements by identifying opportunities for improvement and escalating … recommendations where appropriate. Provide performance data and statistics to support commercial and client-facing teams. Support tender and proposal submissions by producing accurate statistical information within required timescales. Provide ongoing support for system-related enquiries and ensure service levels are maintained. Assist with departmental objectives focused on process automation ...

site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute ...

site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical discussions. Assist with onboarding new customers and provide ongoing technical support throughout the customer lifecycle. Knowledge Management & Continuous Improvement. Accurately document technical issues, resolutions, and processes. Maintain and contribute ...

Major accounts with service-related tasks, such as escalations and queries Be accountable for direct customer communications, both verbal and written Support the onboarding of new customers and engage with the Customer and Services Transition Manager to ensure seamless transition into BAU services Support service ...

contract renewals and retention initiatives Working closely with the sales and marketing team on account strategy, new product rollouts and cross-sell campaigns Support client onboarding and product adoption Use CRM system (HubSpot) to manage account activity and commercial opportunities The ideal candidate will have experience … similar account management, customer success, client relationship management, B2B sales or business development role. You will be commercially minded and confident using CRM tools to manage account activity. The salary on offer is £44,000 - £47,000 per annum and a benefits package which includes an incentive around strategic ...

clients Build and manage a pipeline of qualified opportunities through outbound prospecting, events, and network-led referrals Manage commercial negotiations, compliance requirements, and onboarding handoffs with precision Help define the GTM playbook as the team scales, with a clear path to a leadership position The product Multi-currency … into or working within high risk verticals (Gaming, Gambling, Crypto, FX, or similar) Understanding of compliance, KYB, and regulatory considerations relevant to high risk client onboarding A genuine hunter mentality, comfortable building pipeline from scratch and running deals top to bottom Confident engaging at C-suite ...

client is a forward-thinking tech provider with a real entrepreneurial and progressive set up. An opportunity has arisen for a Graduate Client Support Executive to join their team as an addition due to internal growth. The role offers progression and development. This varied and busy hybrid role … wanting to build their commercial experience. Effectively onboard new clients, setting the foundation for long-term success. Implement tailored success plans that align with client objectives. Analyse client needs to identify immediate solutions that enhance user engagement and product integration. Utilise client feedback to drive continuous improvement ...

will lead and develop the teams responsible for getting new customers live on the company’s software platforms. You will oversee the full customer onboarding journey, from implementation and data migration through to project delivery, training alignment, governance and continuous improvement. This role would suit someone with … Responsibilities Lead the implementation function across implementation, data migration, programme management and project management. Own the strategy, standards and delivery framework for customer onboarding and implementation. Ensure customer projects are delivered on time, within budget and to agreed quality standards. Improve and standardise delivery methodologies, tools, templates ...

Title: Business Development Manager Location: Remote (1 day per month in London) Salary: £40,000 + Commission Role Overview: Our client is seeking an experienced and results-driven Business Development Manager to drive employer engagement and generate new business opportunities within the IT and technology training sector. This role … careers fairs, and industry conferences. Collaborate with internal delivery, curriculum, and learner engagement teams to ensure a seamless onboarding and high-quality client experience. Ensure all apprenticeship activity aligns with ESFA funding rules and regulatory requirements, while commercial offerings meet agreed service standards. Skills and Experience Proven ...

customer accounting platforms (Xero, Sage, QuickBooks and similar) Design and maintain Power Automate workflows to deliver in-time and monthly reporting packs Create granular client-facing dashboards covering job cost, margin, WIP, and invoicing performance Own XMP's internal management accounts, cash flow forecasting, and financial reporting … Work with the product team to translate customer reporting needs into platform improvements Support data mapping, finance configuration, and integration scoping for new customer onboarding Required Skills and Experience Solid working knowledge of Power BI, including data modelling, DAX, and report building Hands-on experience with Power Automate ...

K.A.G. Recruitment are excited to be partnering exclusively with our client, a leader in the Food Manufacturing sector, in their search for an Integration Analyst to join their existing team based in Birmingham . Job Title: Integration Analyst (EDI & Business Systems) Location: Birmingham Salary … deploy new and modified integrations using established change management processes. Investigate and resolve integration issues, identifying root causes and implementing appropriate solutions. Support onboarding activities for new customers and trading partners. Work closely with business stakeholders to understand requirements and support delivery of integration solutions. Monitor interfaces, integration ...

Business Development Manager - Lichfield - Up to 45,000 Our client who are a known freight forwarder with a strong and established presence in the Midlands. As part of their ongoing expansion, they are seeking an experienced Business Development Manager to drive growth within European Road Freight and Contract Logistics. … revenue and profit targets. Understand customer needs and tailor logistics solutions accordingly. Manage sales activity and reporting via the CRM system. Ensure timely onboarding of new clients and smooth handover to operations. Collaborate with internal teams to maximise customer satisfaction. Consistently achieve gross profit and revenue objectives. Skills ...

client is a leading supplier of bespoke vehicle tracking and telematics systems to a growing number of fleet operators throughout the UK and Staffbase have been appointed to recruit for the position of Technical Support Advisor Basic salary £35K- £40K Negotiable + Bonus + Benefits The Technical Support Advisor … Tickets" and liaise/escalate to other departments as required. Assist with the remote commissioning of newly installed vehicle telematic software Deliver remote onboarding training for new customers Issue new user profiles and ensure asset register is accuratley maintained up to date Investigate, communicate and resolve online software ...

eligible to apply for a rental deposit loan Responsibilities May Include the Following: Learn, assimilate and keep up to date with industry technology Manage client relationships to grow and cross sell Spitfires products into new customers and existing customer base via telephone and customer facing meetings Have a competitive … management to allocated customers Support business growth through prospecting and lead generation, identifying potential customers and engaging them to create new business opportunities. Shadow client calls and assist senior team members in onboarding new customers, helping to ensure a smooth and positive start to the client ...

Business Development Executive (Workwear/PPE) 34,000 - 40,000 (OTE 48k) + Uncapped Commission + Monday to Friday + Hybrid + Paid Mileage + Monday to Friday Oldbury, West Midlands Are you a Business ...