Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Bullion By Post
and compliance Lead incident response, root cause analysis, and post-mortems Collaborate with development teams on CI/CD workflows and scalable architecture Document internal systems and assist with onboarding and training Participate in a shared on-call rota Skills & Experience Essential: Proven experience managing production Linux environments Experience with Ansible, Terraform, or similar automation tools Understanding of internet protocols More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and More ❯
Evesham, Worcestershire, West Midlands, United Kingdom
Nextech Group Limited
I'm working exclusively with a fast-growing technology business based in Evesham to recruit a Customer Success Manager who will take ownership of the full customer journey - from onboarding through to renewals - while leading and developing a small team. This is an on-site role offering the opportunity to join a company delivering both hardware and software solutions , at … report directly to the COO and work in close partnership with the sales and account management teams to ensure customers receive excellent service and ongoing value. Key Responsibilities: Customer Onboarding & Implementation: Lead seamless onboarding for new clients, ensuring successful adoption of products and services. Training & Support: Deliver tailored training and ongoing support to help clients get the most from the … with the business. To find out more or apply, please get in touch - I'd love to hear from you. Keywords: Customer Success Manager, Client Success, Customer Experience, Customer Onboarding, Customer Retention, Account Management, Relationship Management, CRM Management, HubSpot CRM, SaaS Customer Success, Hardware & Software Solutions, B2B Customer Success More ❯
in driving client engagement and platform adoption across our customer base. As a front-line member of the Digital Experience team, you are responsible for lead generation, client outreach, onboarding support, and delivering engaging platform demonstrations. The role combines proactive sales outreach with responsive platform support and training to ensure a seamless and value-driven digital experience for every client. … and prospective clients. Clearly articulate the features, benefits, and commercial value of the platform to different audiences. Support the sales team in customer meetings by providing live platform walkthroughs. Onboarding & Platform Support Assist with client onboarding by guiding customers through initial setup, configuration, and usage. Work closely with account managers and account directors to ensure a seamless transition into the More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Robert Walters
s client engagement strategy. What you'll do: As Head of Client Delivery, you will play an instrumental role in shaping how clients experience the organisation's services from onboarding through ongoing partnership. Your day-to-day responsibilities will involve guiding multiple delivery managers and their pods towards shared goals while fostering an environment of collaboration and mutual support. You … improvement initiatives within the client delivery function to foster ongoing development. Support and develop Delivery Managers through coaching, feedback, and structured performance management processes. Align pre-sales commitments with onboarding processes and long-term outcomes by partnering with sales and client success leaders. Oversee strategic accounts directly, ensuring that service standards are met or exceeded while identifying opportunities for further More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Robert Walters
the client delivery function. What you'll do: As Head of Client Delivery, you will play an instrumental role in shaping how clients experience the organisation's services from onboarding through ongoing partnership. Your day-to-day responsibilities will involve guiding multiple delivery managers and their pods towards shared goals while fostering an environment of collaboration and mutual support. You … improvement initiatives within the client delivery function to foster ongoing development. Support and develop Delivery Managers through coaching, feedback, and structured performance management processes. Align pre-sales commitments with onboarding processes and long-term outcomes by partnering with sales and client success leaders. Oversee strategic accounts directly, ensuring that service standards are met or exceeded while identifying opportunities for further More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
native solution that has attracted new private equity investment this SaaS Account Manager will play a lead role in shaping and delivering a customer account management strategy spanning customer onboarding through to new product promotion within key accounts. Due to the growth trajectory this Account Manager can expect a clear progression path within this highly flexible, forward thinking business. This More ❯
Birmingham, West Midlands, England, United Kingdom
SF Recruitment
ensuring high levels of satisfaction and retention. Identify and pursue opportunities to cross-sell and upsell additional services Collaborate with Product, Support, and Implementation teams to ensure successful client onboarding, training, and ongoing usage. Monitor account health and usage metrics to proactively resolve issues and maximise value delivery. Prepare and present regular account reviews and strategic plans to senior stakeholders. More ❯
testing practices , with responsibility for automation strategies covering unit, integration, system, and non-functional testing (NFT). Design and implement a scalable QA operating model and team structure, including onboarding, mentoring, and performance management of internal QA staff. Direct testing across multiple streams including Operational Acceptance Testing (OAT) , User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) . Own and More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU Limited
Application Specialist: Deliver 2nd and 3rd-line support for iManage, including administration, configuration, and fault resolution Support BAU operations such as patching, upgrades, monitoring, and documentation Support DMS-related onboarding and offboarding processes, including workspace automation and document imports Collaborate with internal teams and external vendors on application enhancements and tooling integrations Contribute to projects involving the evaluation and rollout More ❯
IT infrastructure. The successful candidate must have hands-on Azure and GCP experience and/or certifications. You must also be eligible for SC clearance as part of the onboarding process. The role can be primarily remote with occasional travel the Midlands head office for team meetings etc. Key Responsibilities: Manage cloud infrastructure platforms in both Azure and GCP. Ensure More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
The Citation Group
goals alike. As a Group Product Owner, you'll take full ownership of one or more products that sit at the heart of this vision. Whether it's improving onboarding flows, surfacing insights, streamlining certification, or unlocking new value through AI, you'll help shape intuitive, high-impact experiences that deliver measurable value for clients and the business. The role More ❯
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
The Citation Group
goals alike. As a Group Product Owner, you'll take full ownership of one or more products that sit at the heart of this vision. Whether it's improving onboarding flows, surfacing insights, streamlining certification, or unlocking new value through AI, you'll help shape intuitive, high-impact experiences that deliver measurable value for clients and the business. The role More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Methods Business and Digital Technology Ltd
needs. Qualifications: Relevant industry experience in digital or interaction design. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for More ❯
Coventry, Warwickshire, United Kingdom Hybrid / WFH Options
WA Consultants Ltd
Are you an enthusiastic and motivated individual with a flair for technology and a passion for providing exceptional service? An esteemed engineering company in Coventry is seeking a dedicated Technical Support Engineer to join their Customer Support Department. This role More ❯
track innovation initiatives and their outcomes. Collaborate with cross-functional teams to gather data and insights for innovation reporting. Facilitate agile ceremonies (stand-ups, sprint planning, retrospectives). Coordinate onboarding sprints and support Workspace Managers from other business units. Track onboarding progress of the Product Roadmap and continuously improve the process. What You'll Bring Strong understanding of agile methodologies More ❯
phase, ensuring that any risks or issues raised by the Manager of Implementations and/or Project Manager are mitigated promptly. The implementation phase comprises the successful accomplishment of onboarding, feature implementation and legacy-system retirement milestones. You will become the trusted advisor who will empower our customers to sign up for additional Enable resources and solutions. You will seek … of Implementations to help customers transition from legacy processes and ensure full adoption of Enable as their Rebate source of truth. Guide customers through the Enable Customer Journey, from onboarding to proficient, value-driven use of the platform. Continuously develop expertise in the rebate industry to provide best practices and become a trusted advisor. Drive product adoption for post-implementation More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Michael Page
data and feedback to optimise time-to-value and customer outcomes. Help define and track KPIs around implementation success, team utilisation, and client satisfaction. Profile Proven experience in implementation, onboarding, or professional services-ideally in a SaaS environment. Strong leadership experience with a track record of developing high-performing teams. Experience implementing software for clients at a SaaS or software More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Red Recruitment
selling approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Technology Sales (BDM): Proven success and experience in a new business B2B More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Red Recruitment
selling approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Technology Sales (BDM): Proven success and experience in a new business B2B More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Red Recruitment
selling approach Developing strong relationships with key decision-makers, including C-level executives Delivering compelling presentations and proposals tailored to customer needs Collaborating with internal teams to ensure seamless onboarding and customer satisfaction Meeting and exceeding monthly, quarterly, and annual sales targets Key Skills and Experience of a Business Development Manager: Proven success and experience in a new business B2B More ❯