23 of 23 Performance Metrics Jobs in the West Midlands

and maintenance activities on battery energy storage sites across the country. Responsibilities include managing O&M activities on site, mentoring engineers, organising schedules and call-out rotas, monitor site performance metrics, and ensuring H&S is adhered to. This is also a hands-on role where you will be required to carry out some planned and reactive maintenance … O&M activities for utility-scale BESS projects *Supervise engineers when on site ensuring high quality of work *Organise engineering schedule and on-call rota *Monitor and analyse site performance metrics *Manage client/stakeholder relationships, acting as technical liaison *Carry out O&M activities when required *Nationwide and International travel, on-call work and stayaways required The More ❯

services while driving innovation through automation and continuous improvement. What You'll Do Leadership & Team Management Lead, coach, and develop a high performing Database Administration team. Set clear priorities, performance metrics, and ensure on time, on budget delivery. Foster a culture of innovation, collaboration, and technical excellence. Database Strategy & Operations Oversee cloud native and hybrid database systems to … meet business goals. Direct cloud migration and optimisation strategies, ensuring efficiency and scalability. Manage licensing costs and database system budgets effectively. Performance, Security & Resilience Guarantee database availability, integrity, and compliance with internal and external standards Maintain robust backup, recovery, and disaster recovery plans. Ensure adherence to ISO27001 and internal governance frameworks. Automation & Infrastructure as Code Drive automation and CI … multi discipline teams. Strong leadership, mentoring, and stakeholder management skills. Strategic thinker with a passion for innovation, automation, and data integrity. Expertise in relational and non relational databases, including performance tuning and optimisation. Solid understanding of database security, modelling, and recovery practices. Excellent problem solving and communication skills. Technical Environment Experience with some of the following would be highly More ❯

will be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the … heart of your role, encompassing both sales and service. Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth. Training Compliance: Ensuring that all colleagues are up to date with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the More ❯

values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact … manner. Build and maintain strong client relationships to enhance overall client satisfaction. Service Improvement: Identify opportunities for service improvement and work with the end-client to implement. Analyse service performance metrics providing insights for continuous improvement and upsell opportunities. Lead and implement AI-driven monitoring tools to proactively identify and resolve system issues, ensuring optimal performance and … uptime. Utilize AI and machine learning to predict, prevent, and manage incidents, reducing downtime and improving response times where possible. Define and track key performance indicators (KPIs) to measure the impact of AI Ops initiatives on operational efficiency and business outcomes. Drive continuous improvement by leveraging AI to identify areas for optimization and implementing solutions. Analyze large volumes of More ❯

team, focusing on: Improving incident response times Reducing false positives and extraneous alerts Enhancing threat detection capabilities Oversee staff activities to ensure focus on the right priorities Review team performance metrics, incident reports, and other key indicators Lead incident response efforts with clear procedures and protocols Analyse incident reports to understand the organization's security posture Serve as … and operational tasks Document incidents from detection to resolution Ensure threat management, threat modelling, and identification of threat vectors Develop use cases for security monitoring Create reports, dashboards, and metrics for SOC operations; present to senior management Act as focal point for security investigations, preparing reports and follow-up actions Participate as Incident Manager during incidents and emergencies Keep … business recovery/contingency plans and security procedures up to date Coordinate with IT teams on escalations, performance issues, and outages Your Profile Essential Skills/Knowledge/Experience: Strong knowledge in Authentication, Endpoint Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), PKI, DLP, IAM, and SOC technologies such as EDR and SOAR Good knowledge More ❯

and other extraneous alerts Enhancing threat detection capabilities Oversee your staff's activities and ensure they focus on the right priorities Oversee SOC activities by reviewing your team's performance metrics, incident reports and other key indicators Lead incident response efforts when a security incident occurs, the SOC team has to respond as quickly as possible Lead these … Security Operations Centre. Document incidents from initial detection through final resolution Ensure threat management, threat modelling, identify threat vectors and develop use cases for security monitoring Create reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. Act as focal point for any investigations involving security; to prepare reports and note follow up action Participate in the role … all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date Coordinate with IT teams on escalations, tracking, performance issues, and outages Your Profile Essential skills/knowledge/experience: Strong knowledge in Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM More ❯

content is up-to-date and engaging. Update and maintain the company website with news, case studies, and services. Design and distribute newsletters, brochures, and promotional materials. Monitor marketing performance metrics and prepare basic reports. Support events, exhibitions, and client engagement activities. Skills & Experience Previous experience in an administrative role (essential). Experience or keen interest in marketing More ❯

ensuring SLA adherence, cost efficiency, and service quality. Data Governance & Analytics Drive data quality, governance, and analytics initiatives across the business. Implement reporting frameworks for operational, security, and project performance metrics. Budget & Procurement Own the IT budget, including forecasting and procurement. Evaluate vendor proposals and negotiate contracts to maximise ROI. About You Strong leadership and team management skills. Extensive More ❯

managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performance metrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯

managing communication and resolving issues Retainer Management Manage ongoing client retainers and ensure deliverables are consistently met Proactively identify opportunities to add value for clients Track and report on performance metrics, providing actionable insights Client Collaboration Build strong relationships with clients, understanding their business goals Provide updates, reports, and strategic recommendations to support growth Team Coordination Work closely … stakeholders on goals and timelines E-commerce Expertise Stay up-to-date on the latest trends, tools, and best practices in web and e-commerce Provide guidance on website performance, UX/UI optimisation, and platform functionality Required Skills & Experience Proven experience in e-commerce, account management, or web project management Strong knowledge of e-commerce platforms such as … management skills to handle multiple projects and clients Clear communication skills, able to explain technical concepts to non-technical audiences Analytical mindset with the ability to generate insights from performance data Proactive, solutions-focused, and motivated by achieving results Please apply now. More ❯

strategic opportunities within a complex and evolving market Translate business objectives into actionable sales plans, ensuring alignment across regions, product lines, and customer segments Deliver against revenue and growth metrics, consistently exceeding targets through disciplined pipeline management and strategic account development Navigate and manage significant change, including mergers, restructures, and shifts in market dynamics, while maintaining team engagement and … performance Champion innovation and agility, embracing new ideas and ensuring rapid execution and implementation across the sales function Collaborate cross functionally with Product, Marketing, Finance, and Delivery teams to ensure seamless go to market execution and customer success Monitor performance metrics, coach for improvement, and foster a culture of accountability, growth, and continuous learning Qualifications Proven experience More ❯

feedback and live customer enquiries Work closely with a broad, cross-functional team to develop and scale operational processes, systems, and tools to support rapid growth Analyse and interpret performance metrics/KPIs to spot inefficiencies and apply insights to improve operations Who You Are A self-starter who is comfortable in a fast-paced environment with a … personal work and the success of the team Calm under pressure, adaptable, and willing to contribute across a range of projects Data-driven, making decisions based on insights and metrics Fluent in English (C1 level) and skilled at professional communication with partners, customers, and driver colleagues from diverse backgrounds Holder of a valid UK driving licence (Category B) It More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

for common OT security events. Execution of the use cases on SIEM, SOAR & Threat Intelligence Build custom workbooks and dashboards to visualize OT security posture, threat trends, and SOC performance metrics More ❯

for common OT security events. Execution of the use cases on SIEM, SOAR & Threat Intelligence Build custom workbooks and dashboards to visualize OT security posture, threat trends, and SOC performance metrics More ❯

Desirable: C CNA or equivalent vendor certification. Responsibilities: Team Leadership & Management: Lead, coach and develop a team of 3 in-country and 4 offshore NOC engineers. Set clear objectives, performance metrics and ensure regular feedback and reviews. Incident & Problem Management: Oversee 24/7 incident detection, response and resolution across FTTP and FWA services. Operational Excellence: Maintain NOC More ❯

compliance documentation. Coordinate internal and external audits as required. Provide administrative support to the governance team. Collaborate with stakeholders to address compliance issues. Track and report on compliance-related performance metrics. Ensure timely updates to regulatory and compliance records. Profile A successful Governance & Compliance Coordinator should have: Knowledge of governance and compliance principles in the technology and telecoms sector. More ❯

the probation period, the role will transition to a hybrid working model, requiring three days in the office per week. Responsibilities Conduct detailed analyses to identify trends, opportunities, and performance gaps. Produce actionable recommendations to improve operational efficiency and strategic outcomes. Perform root-cause analysis to uncover hidden drivers behind performance metrics. Design, develop, and optimise Power BI … extract, transform, and analyse data. Design and implement data models to support reporting and analysis needs. Ensure data pipelines are efficient, reliable, and scalable. Track and report on Key Performance Indicators (KPIs) across multiple business areas and divisions. Highlight trends and anomalies to seniors and managers, while also analysing and resolving them to ensure a clear understanding of root More ❯

and the ability to turn strategy into delivery. Ensure consistent, high-quality delivery of business requirements, process models, and stakeholder engagement. Drive continuous improvement in BA methodologies, tools, and performance metrics. Support agile and waterfall delivery models, adapting approaches to suit project and client needs. Promote a culture of innovation, learning, and excellence within the BA team. Monitor and … report on team performance, project outcomes, and business impact Key Tasks will include: Achieving practice utilisation, delivery KPIs, and customer satisfaction targets. Using pipeline management to meet resource needs. Supporting pre-sales activities and promoting Business Analysis and TXP. Building and maintaining stakeholder relationships with customers. Ensuring physical and operational information security; following all procedures for data confidentiality and More ❯

trends, competitors, and customer needs. Conducting SWOT analyses (Strengths, Weaknesses, Opportunities, Threats) to understand where the business can grow. Tracking and Reporting Monitoring and reporting on progress of sales performance/business development activities and performance metrics. Preparing regular reports and analyses for senior management to track business growth and identify areas for improvement. Training & Development Participating in More ❯