1 to 25 of 95 Root Cause Analysis Jobs in the West Midlands

compliance with security standards and evolving threat landscapes.Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR).Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience … during major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations.Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

restore and improve equipment functionality. Provide technical support to equipment suppliers during remote and on-site interventions. Identify recurring equipment failures and implement effective root cause corrective actions. Work with Engineering and Quality teams to optimise equipment and production processes. Contribute to continuous improvement projects designed to increase … parameters to ensure stable and capable production processes. Support Quality teams with the qualification and parametrisation of new products, including PPAP activities. Assist with root cause analysis of production rejects, defects and process deviations. Develop and implement effective corrective and preventative actions (CAPA). Modify and develop ...

Description Summary We are seeking an experienced Manager - Reliability & Root Cause Analysis to lead a multidisciplinary engineering team within the Fleet Intelligence & Reliability organization. The team is responsible for identifying systemic fleet risks, determining the physical and systemic causes of complex failures, and ensuring that corrective … preventive actions deliver measurable and sustainable reliability improvement across the global Solar and Storage installed fleet. This role owns the technical governance of Root Cause Analyses for complex, high-impact, recurring, and fleet-wide issues. The manager will ensure that investigations are evidence-based, technically rigorous, and completed ...

with security standards and evolving threat landscapes. Act as the senior network authority during Major Incident Response Team (MIRT) activities, leading diagnosis, resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service … major incidents, leading network diagnosis and resolution activities, collaborating within multi-disciplinary Major Incident Response Teams, and managing complex, high-pressure situations. Experience producing Root Cause Analysis (RCA) reports, Post-Incident Reviews (PIRs), and maintaining incident runbooks, playbooks, and escalation procedures while driving continuous service improvement ...

final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide … Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs ...

failover, degradation handling and recovery testing. Embed reliability, security, performance and operational‐readiness expectations into engineering delivery. Support major incidents, post‐incident reviews and root‐cause analysis, ensuring improvement actions are owned and delivered. Use DORA, availability, recovery and operational metrics to identify risks and evidence progress. … expertise in Terraform, GitHub, GitHub Actions, CI/CD pipeline design, deployment automation and release support. Practical knowledge of incident management, problem management, root‐cause analysis and operational readiness. Good awareness of Site Reliability Engineering principles, with the ability to apply them pragmatically to DevOps and platform ...

innovative approaches within the motor drive subsystem to enhance differentiation.Champion evidence-based engineering for the motor drive subsystem, leading the use of digital simulation, root-cause analysis, and design-of-experiments for performance validation.Generate electronics design definition and justification data to describe the design solutions … rationale behindManage ambiguity within subsystem-level decisions using robust risk and change control frameworks.Participate in design reviews, failure investigations and root-cause analysis activities.Participate in defining technical work packages, priorities and development plans, to ensure successful execution against programme objectives.Act as a Subject Matter Expert ...

approaches within the motor drive subsystem to enhance differentiation. Champion evidence-based engineering for the motor drive subsystem, leading the use of digital simulation, root-cause analysis, and design-of-experiments for performance validation. Generate electronics design definition and justification data to describe the design solutions … rationale behind. Manage ambiguity within subsystem-level decisions using robust risk and change control frameworks. Participate in design reviews, failure investigations and root-cause analysis activities. Participate in defining technical work packages, priorities and development plans, to ensure successful execution against programme objectives. Act as a Subject ...

reliability across automated warehouse environments. Lead regular service reviews with customers, providing performance reporting, trends and improvement plans. Identify recurring issues and drive root cause analysis and preventative actions. Develop and implement continuous service improvement initiatives. Manage risks and ensure appropriate business continuity and contingency plans … Experience managing incidents, problems, changes and escalations. Strong customer and stakeholder management skills. Experience coordinating multi disciplinary technical and operational teams. Strong understanding of root cause analysis and continuous improvement. Commercially aware with the ability to understand customer requirements and contractual obligations. Excellent communication and relationship building ...

Lead MAGMASOFT simulation, metrology and 3D scanning activities. Manage tooling control, maintenance and supplier relationships. Evaluate and implement new manufacturing technologies and processes. Lead root cause analysis and corrective action activities. Coordinate NPI projects and provide technical support for quotations. Liaise with customers, suppliers and subcontractors … optimisation and scrap reduction programmes. Knowledge of casting simulation software such as MAGMASOFT . Experience managing technical teams and driving operational performance. Understanding of root cause analysis and continuous improvement methodologies. Experience supporting new product introduction and customer-facing technical activities. Strong leadership, communication and stakeholder management ...

site where engineers spend every shift firefighting breakdowns. The engineering team operates within a structured maintenance framework, with a strong focus on preventative maintenance, root cause analysis and continuous improvement. You'll be joining a large team of experienced engineers, giving you the opportunity to learn from … electrical and mechanical breakdowns, minimising downtime and supporting production targets Diagnose faults across electrical control systems, motors, drives, sensors and automated machinery Support root cause analysis activities to eliminate repeat failures Work closely with production teams to improve equipment performance and reliability Participate in continuous improvement ...

integrating APIs with internal and third-party platforms Developing responsive, user-focused interfaces Writing clean, secure, maintainable, and well-tested code Investigating issues, performing root-cause analysis, and implementing robust solutions Collaborating with QA, business analysts, and technical stakeholders throughout the delivery lifecycle Participating in code reviews … integrating APIs with internal and third-party platforms Developing responsive, user-focused interfaces Writing clean, secure, maintainable, and well-tested code Investigating issues, performing root-cause analysis, and implementing robust solutions Collaborating with QA, business analysts, and technical stakeholders throughout the delivery lifecycle Participating in code reviews ...

automation and raise service standards across the function.Major incident and escalation leadership: Own the major incident and executive escalation model, ensuring clear command, communication, root cause follow-up and business impact management for high-priority service issues.Global support and scalability: Shape and continuously improve a global support model … communication skills, with confidence influencing senior leaders, business partners, suppliers and cross-functional teams.Data-led service improvement mindset, using service metrics, user insight, root cause analysis and trend reporting to improve experience, reliability, cost and operational performance.Excellent judgement in ambiguous situations, balancing user experience, operational risk, business ...

Quality Manager will build supplier relationships and work across the category and commodity teams. Focus areas include; Innovation, Supplier Cost of Poor-Quality reduction, Root Cause Investigations and Auditing compliance to all business requirements, certifications and regulations. You'll be responsible for... Supplier quality strategy and governance: Define … quality status, risks, incidents, and KPIs. Advise senior leadership on effective action plans. Non-conformance and problem solving: Lead and deliver effective containment, reporting, root cause analysis, corrective action across the organization. (8D and other tools etc). Risk, resilience and contingency planning: Identify, prioritise and verify ...

continuous improvement of the site's AutoStore operation . This is a hands-on role combining AutoStore expertise, operational leadership, people management, data analysis and process improvement , with the opportunity to become involved in wider automation projects as the business develops. Key Responsibilities Take ownership … Management Team. Identify and implement improvements to productivity, processes, workflows and labour utilisation. Investigate picking errors, system issues and recurring operational problems using structured root-cause analysis. Diagnose and triage AutoStore issues, minimising downtime and operational disruption. Manage support issues with AutoStore and work with technology partners ...

motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

motivated, engaged and aligned with business priorities. You'll act as a technical expert within the business, supporting complex fault diagnosis and repairs, leading root cause investigations, and working closely with our Hardware Engineering team to improve product reliability and customer outcomes. Working collaboratively across Customer Services, Production … Experience diagnosing, troubleshooting and repairing electronic products. Proven experience leading, motivating and developing technical teams. Strong communication and relationship-building skills. Excellent troubleshooting and root cause analysis capability. Experience using ERP systems. Strong organisational skills with the ability to manage competing priorities. Excellent written and verbal communication ...

applications. Skills in high-level language programming. Understanding process and packaging technology. Able to training Control System Specialists and Shift Technicians in fault analysis, root cause analysis, and system recovery. Leading activities to improving asset reliability. Using CMMS systems, with experience in SAP preferred. Why Join ...

roles present a dynamic and challenging opportunity for an experienced Business Analyst who is enthusiastic about closer connection with our customer’s core business.Perform root cause analysis of problems and work closely with business users in order to identify and translate their needs into solution designs … systems specifications.Work with development teams to design technical solutions that meet business needs.Produce analysis, data mapping and data analytical skills using SQL, Excel and Power BIProduce detailed Business Requirement Specification Documents.Stakeholder management across all levels from c-suite through to on-the-ground developers both internally and with ...

communication, effective escalation management, and business impact visibility. Facilitate post-incident reviews and track agreed corrective actions. Drive reduction in repeat incidents through trend analysis and preventive action. Facilitate Root Cause Analysis for recurring and high-impact issues. Track corrective and preventive actions through to closure. ...

potential threats, investigate incidents, and coordinate cross-team response activities.Collaborate with threat intelligence teams to enhance detection logic and fine-tune resolution processes.Perform root-cause analysis (RCA) of recurring incidents and help define corrective actions to reduce future risks. Threat Modelling & Use Case Development Perform threat modeling … Documentation Develop dashboards and metrics-driven reports to showcase security posture and incident trends for leadership.Maintain detailed documentation of incident procedures, runbooks, playbooks, and analysis reports for audit or team use.Support monthly managerial reporting packs to present SOC effectiveness metrics (e.g., incident response times, detection improvements). Training, Mentorship ...

effective communication with stakeholders.Collaborate with the ITSM team to support business users with incident and service requests.Collaborate with other IT functions to identify root causes and prevent recurrence of critical issues.Providing OOH Major Incidnet Management on a rota basis to ensure Major Incidents are managed to resolution as quickly … Competencies:Exceptional interpersonal and communication skills, able to engage effectively with stakeholders at all levels.Strong analytical and problem-solving skills, with a focus on root cause analysis and preventive measures.Ability to manage competing priorities and work effectively under pressure.Commitment to fostering a customer-centric culture within ...

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team … drive service excellence. Risk Management Act as escalationleadformajor incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such asMoogsoft,BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactivelyidentifyand mitigate risks using data-driven insights. Compliance ...

supporting business-critical, cloud-hosted applications. Strong customer service skills with the ability to act as a technical escalation point. Excellent problem-solving and root cause analysis capabilities. Ability to prioritise workloads effectively and manage multiple tasks. Experience supporting production environments within AWS and/or Azure. ...

platform maintenance. Produce and maintain operational documentation, runbook guidance, knowledge articles, and support procedures. Investigate incidents and problems relating to automation services, supporting root cause analysis and service improvement initiatives. Ensure all changes are delivered in accordance with agreed standards, security controls, customer processes, and defined change ...