Stakeholder Management Jobs in the West Midlands

26 to 50 of 123 Stakeholder Management Jobs in the West Midlands

Senior Business Analyst

Coventry, England, United Kingdom
Lorien
alignment with strategic business goals Requirements Gathering : Define and document functional, non-functional, legal, and operational requirements. Create and manage user stories and backlogs using Agile methodologies (Scrum, SAFe) Stakeholder Management : Collaborate with senior stakeholders across Product, Tech, and Business units. Communicate key changes, facilitate workshops, and manage expectations in complex environments Governance & Controls : Set up project governance … issues, and ensure quality assurance across deliverables Process Design & Improvement : Drive operational readiness, process re-engineering, and continuous improvement initiatives. Support feasibility studies and business case development. Training & Change Management : Design and execute training plans, support change adoption, and ensure solutions are embedded successfully Skills & Experience Required Proven experience in multi-million-pound transformation projects within financial services. Strong … background in core banking platforms (T24 preferred) and private banking operations. Excellent stakeholder engagement and communication skills. Ability to work independently and manage cross-functional teams. Experience with Agile delivery , tooling (e.g., JIRA), and governance frameworks. Strong analytical and problem-solving capabilities, with a focus on delivering business value. More ❯
Posted:

Portfolio Manager

Birmingham, England, United Kingdom
TXP
in line with Statements of Work (SoWs), identifying new opportunities for growth, and translating client strategies into actionable sales proposals. You will work closely with the Head of Project Management, client stakeholders, sales teams, and delivery leads to ensure seamless execution, strategic alignment, and measurable business impact. This role demands strong commercial acumen, stakeholder influence, and the ability … working with the sales team to shape proposals and close deals. Translate client strategies and business needs into compelling sales proposals and delivery plans. Ensure governance, reporting, and risk management are consistently applied across all engagements. Provide regular portfolio updates to the Head of Project Management and Technology leadership team. Support resource planning and forecasting across client engagements. … and delivery execution Maintain an unwavering focus on client delivery, ensuring satisfaction targets are consistently met. Mentor and support practice members and delivery teams, assisting the Head of Project Management in shaping a culture of continuous improvement, collaboration and accountability across TXP. Skills and Experience: Proven experience managing a multiple engagement, client portfolios in a technology delivery environment. Evidenced More ❯
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BIM Specialist

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Queen Square Recruitment Limited
teams on BIM best practices. Conduct audits on BIM models to ensure accuracy, interoperability, and compliance. Stay ahead of emerging BIM technologies, software updates, and industry trends. Support risk management around information governance, IP management, and data security. About You Degree in Architecture, Engineering, Construction Management, or a related discipline. 3+ years hands-on experience with Common … Deep knowledge of UK BIM standards and protocols (ISO 19650 series, PAS 1192 frameworks). Skilled in BIM authoring and coordination software such as Revit and Navisworks . Strong stakeholder management, communication, and training delivery skills. Familiarity with information security and data governance principles. Professional certifications in BIM management are highly desirable. Experience in UK infrastructure or More ❯
Employment Type: Contract
Rate: Up to £575 per day
Posted:

Product Manager Lead

Birmingham, West Midlands, United Kingdom
West Midlands Combined Authority (WMCA)
to ensure goal alignment, champion engagement, and drive the successful launch of impactful solutions that address the regions evolving transport needs. A strong grasp of data analytics, strategic product management, agile methodologies, and technical architecture principles is essential to drive the continuous delivery of high-quality, user-focused products. You will also lead and mentor small, project-based delivery … digital products or services Experience in defining and implementing product strategy and roadmaps Demonstrable experience leading and guiding cross-functional product teams within an agile environment Extensive experience in stakeholder management Experience in translating complex data insights into actionable product decisions Experience in producing clear, concise, and impactful product documentation Experience with data capture, analysis, and management … datasets across a variety of applications Deep understanding and practical application of user-centered design principles, technology capabilities, and data-drive decision making Expertise in a range of product management principles and approaches Strong strategic thinking and problem-solving skills Product Management related courses or training Location. The location for this role is 16 Summer Lane with at More ❯
Employment Type: Contract, Part Time
Posted:

General Manager - Samsung Experience Store

Stratford-upon-avon, Warwickshire, United Kingdom
Partner Retail Services Limited
to embody PRS& Samsung values. Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store. Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly. Resource Management: Managing resources effectively will … be crucial, ensuring budgets are adhered to and optimized across various areas. Deliverables: Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience. Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback. Customer Experience: Delivering a great brand experience will be at the heart of … with their training metrics. Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition. Evidencable Knowledge, Skills and Experience: Experience in people management, leadership and direction -setting a clear direction for your team, inspiring others, and able to articulate our values with conviction Communication and influencing skills that generate commitment and loyalty More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Project Planner

Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
the planning process, including analysis, programme updates, progress tracking, variance monitoring, and dashboard reporting-either independently or in collaboration with a project-specific planner. You will ensure effective schedule management by regularly reviewing progress with workstream leads, the wider project team, and senior management. Additionally, you will support cost control updates and report financial performance through Oracle. Throughout the … project lifecycle, you will continuously assess performance to enable effective management and successful delivery. You are a proactive and detail-oriented planner with strong communication and analytical skills. You thrive in collaborative environments and are adept at managing complex schedules and stakeholder expectations. Key requirements: Experience in project planning within engineering or infrastructure projects. Proficiency in primavera planning … tools and software. Strong understanding of project lifecycle and scheduling techniques. Excellent communication and stakeholder management skills. Ability to analyse and document business process flows. Relevant qualifications in project management or planning. Practical use of planning applications including Primavera P6, Microsoft Project and Microsoft Office applications including, Word, Excel, PowerPoint. Management Successful Programmes (MSP). Strong More ❯
Employment Type: Permanent
Posted:

Release Engineer

Coventry, England, United Kingdom
Lorien
RTE) to support a critical integration programme within our banking client’s transformation journey. This maternity cover role will focus on managing the integration workstreams for a new Treasury Management System in a SaaS environment , with a strong emphasis on governance, sequencing, and stakeholder engagement. Key Responsibilities: Lead and coordinate two integration trains focused on credit risk reporting … risk systems. Excellent attention to detail and ability to manage heavy administrative tasks and documentation. Proficient in Jira , with the ability to interpret and report on delivery metrics. Strong stakeholder management and communication skills, with the ability to bridge technical and non-technical teams. Familiarity with Agile frameworks (e.g., SAFe) and programme governance structures. Desirable: Experience with Workday … Treasury Management Systems , or similar platforms. Knowledge of liquidity reporting , credit risk modelling , and regulatory frameworks . Background in data management or data architecture . More ❯
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IT Change Analyst

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Certain Advantage
of business and IT change projects across the full lifecycle planning, execution, monitoring, and closure. Develop and maintain key governance documentation, including project plans, RAID logs, status reports, and stakeholder dashboards. Coordinate and support UAT activities, workshops, and stakeholder training to ensure smooth adoption of change. Manage risks, issues, and dependencies, escalating where appropriate and ensuring mitigation plans … teams, operations, and stakeholders to ensure clear communication and effective delivery. Skills & Experience Demonstrable experience as a Change Analyst within large, complex organisations. Strong understanding of change governance, RAID management, CAB/TCAB processes, and project documentation. Hands-on experience supporting large-scale rollouts, system implementations, or acquisitions. Excellent stakeholder management and communication skills, with the ability … to engage across technical and business teams. Familiarity with UAT planning, execution, and reporting. Desirable Experience within automotive, engineering, or other large-scale manufacturing environments. Knowledge of project management methodologies and tools (e.g. Agile, Waterfall, MS Project, JIRA, Power BI). This is an excellent opportunity to play a key role in a major transformation programme , offering long-term More ❯
Employment Type: Temporary
Posted:

IT Change Analyst

Gaydon, Warwick, Warwickshire, England, United Kingdom
Hybrid / WFH Options
Certain Advantage
of business and IT change projects across the full lifecycle – planning, execution, monitoring, and closure. Develop and maintain key governance documentation, including project plans, RAID logs, status reports, and stakeholder dashboards. Coordinate and support UAT activities, workshops, and stakeholder training to ensure smooth adoption of change. Manage risks, issues, and dependencies, escalating where appropriate and ensuring mitigation plans … teams, operations, and stakeholders to ensure clear communication and effective delivery. Skills & Experience Demonstrable experience as a Change Analyst within large, complex organisations. Strong understanding of change governance, RAID management, CAB/TCAB processes, and project documentation. Hands-on experience supporting large-scale rollouts, system implementations, or acquisitions. Excellent stakeholder management and communication skills, with the ability … to engage across technical and business teams. Familiarity with UAT planning, execution, and reporting. Desirable Experience within automotive, engineering, or other large-scale manufacturing environments. Knowledge of project management methodologies and tools (e.g. Agile, Waterfall, MS Project, JIRA, Power BI). This is an excellent opportunity to play a key role in a major transformation programme , offering long-term More ❯
Employment Type: Temporary
Salary: Salary negotiable
Posted:

Business Analyst (New Products & Innovation)

West Midlands, England, United Kingdom
FDM Group
revenue from flexibility markets. This role will also provide ad hoc support to the External Affairs team on smaller project delivery needs. Responsibilities Collaborate with internal flexibility and energy management teams to support delivery of the battery flexibility project, ensuring customer requirements are met while maximizing market revenues Liaise with Home Energy Management Systems (HEMS) providers such as … within the client’s Innovation team, contributing to the design of scalable solutions Support project planning, execution, and monitoring, with strong focus on business value Deliver ad hoc project management support to the External Affairs team, including contributions to digital, policy advocacy, and communications projects Identify opportunities for innovation through researching recent market trends Requirements Minimum of 7 years … experience in business analysis, innovation, or similar roles with exposure to business change and product innovation projects Ability to quickly develop an understanding of flexibility markets and Home Energy Management Systems such as Amber, KrakenFlex and GridX Evidence of working in agile environments, with expertise in working in start-ups or small, fast-moving teams which is highly desirable More ❯
Employment Type: Contractor
Rate: £70,000 - £80,000 per annum
Posted:

Senior Credit Risk Analyst

Solihull, England, United Kingdom
Hybrid / WFH Options
BNP Paribas Personal Finance
decisioning, enhance portfolio performance and support sustainable business growth while ensuring regulatory compliance. Key Responsibilities: Develop, implement and continuously enhance credit risk strategies across scorecards, policy rules, pricing, limits management and affordability models to optimise risk-reward outcomes. Conduct in-depth exploratory analysis using diverse data sources across various client segments to identify trends, assess risk exposure and generate … experience with credit risk strategy development, credit scoring and decision analytics. Excellent problem-solving skills with the ability to translate data insights into actionable business recommendations. Strong communication and stakeholder management skills. Degree in quantitative field such as Mathematics, Statistics, Economics, Finance, or a related discipline. Experience with machine learning techniques and data visualisation tools is a plus. More ❯
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IT Service Delivery Manager

Birmingham, West Midlands, West Midlands (County), United Kingdom
Clearwater People Solutions
We are seeking an experienced IT Service Delivery Manager to join a fast paced IT Service Management (ITSM) team. This operational role is central to managing all aspects of Incident, Problem, and Request Management in line with ITIL best practices. You will lead Major Incident Management activities, produce and deliver service reports, maintain ITSM documentation, manage escalations … incidents, and continuous service improvement. Key Responsibilities for the IT Service Delivery Manager: Act as Major Incident Manager during outages, coordinating resolver teams, leading war rooms, and ensuring timely stakeholder communication. Serve as an escalation point of contact, focusing on swift incident resolution. Ensure Service Requests are logged, tracked, and resolved within agreed SLAs. Manage Problem detection, investigation, and … root cause analysis. Produce and deliver monthly and ad-hoc service reports for management and stakeholders. Create, maintain, and improve ITSM-related documentation (SOPs, process guides). Review and manage IT escalations to ensure timely and effective resolution. Support the IT Helpdesk function using ITSM tools (e.g., Halo ITSM). Provide on-call Priority 1 support on a rota More ❯
Employment Type: Permanent
Salary: £65000 - £75000/annum Hybrid Working
Posted:

Senior Manager, Global (DTTL) Workforce Strategy and Planning CoE Leader

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Deloitte LLP
managing high-performing teams of no less than 5 professionals Advanced analytical and modeling expertise, including scenario planning, demand forecasting, and proficiency with workforce analytics tools (e.g., Visier) Excellent stakeholder management and advisory skills with senior executives Proven ability to drive innovation and continuous improvement in workforce planning processes Strong communication and presentation skills, able to convey complex … employees) Knowledge of Deloitte or similarly complex multinational organizations (e.g., professional or financial services) Experience partnering with Finance to align workforce and financial plans Familiarity with Agile methodology, project management, and knowledge of GCCs (Global Capability Centres) or DCs (Delivery Centres) Connect to your business - Enabling Functions Collaboration is central to everything we do at Deloitte. From IT to More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Dynamics 365 Administrator

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Nemo Resourcing
the wide and evolving capabilities of the system. This is an internally-facing role and combines Subject Matter Expert level technical experience of the Dynamics CRM modules with good stakeholder engagement. The D365 Administrator will work as part of the Business Systems Transformation team, liaising closely with the business to understand and consult on its requirements before delivering these … s a hybrid role, with two days per week working from home (ideally Mondays and Fridays but that can be flexible). Dynamics 365 Administrator - Duties Day-to-day management of the Dynamics 365 environment (inc. users, security etc) Configuration & customisation: entities, forms, workflows, reports etc Monitoring of systems performance and troubleshooting Overseeing data integrity and quality within the … and best practices. Dynamics 365 Administrator -Requirements Proven experience of administering and developing Dynamics 365 CRM Modules: i.e. Sales, Customer Service, Project Operations Strong D365 administration experience including user management, security Strong business acumen and excellent stakeholder management skills Highly motivated for learning and self-improvement Knowledge of Power Platform tools Experience of data management inclduing More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Dynamics 365 CRM Administrator

Birmingham, West Midlands, England, United Kingdom
Hybrid / WFH Options
Nemo Resourcing Ltd
the wide and evolving capabilities of the system. This is an internally-facing role and combines Subject Matter Expert level technical experience of the Dynamics CRM modules with good stakeholder engagement. The D365 Administrator will work as part of the Business Systems Transformation team, liaising closely with the business to understand and consult on its requirements before delivering these … s a hybrid role, with two days per week working from home (ideally Mondays and Fridays but that can be flexible). Dynamics 365 Administrator - Duties Day-to-day management of the Dynamics 365 environment (inc. users, security etc) Configuration & customisation: entities, forms, workflows, reports etc Monitoring of systems performance and troubleshooting Overseeing data integrity and quality within the … and best practices. Dynamics 365 Administrator - Requirements Proven experience of administering and developing Dynamics 365 CRM Modules: i.e. Sales, Customer Service, Project Operations Strong D365 administration experience including user management, security Strong business acumen and excellent stakeholder management skills Highly motivated for learning and self-improvement Knowledge of Power Platform tools Experience of data management inclduing More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

Enterprise Architect (Digital Services)

Birmingham, West Midlands (County), United Kingdom
GreenSquareAccord
level environments (cloud, on-premise and hybrid). Your strengths include: Strategic Leadership: inspiring and mentoring teams, managing technical governance via a Design Authority, and driving change at pace. Stakeholder Management: forging trusted relationships with senior management, translating business needs into technical solutions and negotiating priorities. Analytical Mindset: using data and horizon scanning to identify performance bottlenecks More ❯
Employment Type: Permanent
Salary: £65000 - £69000/annum
Posted:

Category Lead Manager

Warwickshire, Hampton Magna, United Kingdom
Hybrid / WFH Options
Morson Talent
classed as Highways and associated spend with a significant total annual spend of circa £20m Responsible to ensure appropriate use of corporate and functional processes and tools Responsible for management of internal and external stakeholders Responsible for the creation and implementation of the designated commercial strategies for Highways Responsible for the creation of strategies for H/M/… value categories and complex/non-complex categories Responsible for the evaluation of suppliers as part of supplier on-boarding process and implementation of i Procurement strategy category code management in line with Category strategy Responsible for negotiation of flow-down terms for complex agreements Responsible for on-going supplier performance and supplier relationship management throughout the contract … of social value contribution Responsible for identification of continuous improvement opportunities Responsible for completion of Telent Project Lifecycle gateway deliverables in a timely manner Experience: Demonstrable experience in category management in a procurement or commercial environment Experienced in people/team management Experience in developing category plans and strategy Excellent negotiation skills and techniques Excellent interpersonal skills with More ❯
Employment Type: Contract
Rate: £450 - £500/day None
Posted:

Category Lead Manager

Warwick, Warwickshire, West Midlands, United Kingdom
Hybrid / WFH Options
Morson Talent
classed as Highways and associated spend with a significant total annual spend of circa £20m Responsible to ensure appropriate use of corporate and functional processes and tools Responsible for management of internal and external stakeholders Responsible for the creation and implementation of the designated commercial strategies for Highways Responsible for the creation of strategies for H/M/… value categories and complex/non-complex categories Responsible for the evaluation of suppliers as part of supplier on-boarding process and implementation of i Procurement strategy category code management in line with Category strategy Responsible for negotiation of flow-down terms for complex agreements Responsible for on-going supplier performance and supplier relationship management throughout the contract … of social value contribution Responsible for identification of continuous improvement opportunities Responsible for completion of Telent Project Lifecycle gateway deliverables in a timely manner Experience: Demonstrable experience in category management in a procurement or commercial environment Experienced in people/team management Experience in developing category plans and strategy Excellent negotiation skills and techniques Excellent interpersonal skills with More ❯
Employment Type: Contract, Work From Home
Rate: £450 - 500 per day + None
Posted:

Product Owner

Warwick, Warwickshire, United Kingdom
Hybrid / WFH Options
Pontoon
for an enthusiastic and skilled Product Owner for Projects and Business Assets to join their team. If you have a passion for driving ERP transformation and a knack for stakeholder engagement, we want to hear from you! About the Role: As the Product Owner for Projects and Business Assets, you will play a vital role in developing and delivering … roadmap for Projects and Business Assets, aligned with NESO's transformation goals. Agile Execution: Operate in an Agile environment to refine priorities, outline milestones, and manage risks and opportunities. Stakeholder Engagement: Collaborate with finance, IT, and business stakeholders to communicate project roadmaps and deliverables. Process Development: Lead system design, data mapping, cleansing, gap analysis, testing, and training to ensure … involving ERP systems such as Workday or SAP. Skills: Solid understanding of governance, risk, and internal control frameworks, with hands-on experience in system and process design. Communication: Excellent stakeholder management and influencing skills, with experience creating impactful project presentations. Education: Degree-level education in a relevant subject or equivalent professional experience; relevant professional qualification is desirable. Pontoon More ❯
Employment Type: Contract
Posted:

Portfolio Manager

West Midlands, United Kingdom
Halian Technology Limited
presence, this organisation is undergoing an exciting digital transformationmodernising systems and enhancing guest and operational experiences across its iconic venues. This position requires deep experience in project and portfolio management, a passion for leading high-performing teams, and a proven track record of delivering technology-based solutions aligned with strategic business goals. Experience working across multiple projects, managing stakeholders … and critical dependencies early in the project lifecycle Ensure delivery excellence in partnership with data and core delivery teams Key Skills & Experience: Demonstrable leadership experience within portfolio and project management Expertise in managing dependencies, risks, and delivery across multiple concurrent projects Strong stakeholder management and the ability to influence at all levels Experience managing full project lifecycles … using Waterfall methodology Skilled in third-party vendor management Excellent communication skills with a structured and adaptable approach Ability to lead, coach, and mentor delivery teams Proactive problem-solver with strong decision-making and ownership mentality Apply now to join a dynamic, high-impact delivery team that is enabling strategic transformation at national scale. Please note: You must be More ❯
Employment Type: Permanent
Salary: £70,000
Posted:

Portfolio Manager

Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Halian Technology Limited
presence, this organisation is undergoing an exciting digital transformationmodernising systems and enhancing guest and operational experiences across its iconic venues. This position requires deep experience in project and portfolio management, a passion for leading high-performing teams, and a proven track record of delivering technology-based solutions aligned with strategic business goals. Experience working across multiple projects, managing stakeholders … and critical dependencies early in the project lifecycle Ensure delivery excellence in partnership with data and core delivery teams Key Skills & Experience: Demonstrable leadership experience within portfolio and project management Expertise in managing dependencies, risks, and delivery across multiple concurrent projects Strong stakeholder management and the ability to influence at all levels Experience managing full project lifecycles … using Waterfall methodology Skilled in third-party vendor management Excellent communication skills with a structured and adaptable approach Ability to lead, coach, and mentor delivery teams Proactive problem-solver with strong decision-making and ownership mentality Apply now to join a dynamic, high-impact delivery team that is enabling strategic transformation at national scale. Please note: You must be More ❯
Employment Type: Permanent
Salary: £70,000
Posted:

Principal Platform Architect

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Anson Mccade
major transformation projects in sectors such as central government, healthcare (e.g., NHS), or defence. You must hold active SC Clearance and be comfortable taking ownership across both technical and stakeholder leadership . As a Principal Platform Architect, you will: Lead the architecture and technical direction for large-scale cloud platform programmes. Define and maintain architectural blueprints, platform patterns, and … in DevOps tooling and methodologies including: CI/CD pipelines Infrastructure-as-Code (Terraform, Pulumi, ARM, etc.) Containerisation & orchestration (Docker, Kubernetes, Helm) Automation (Ansible, Bash, Python) Excellent communication and stakeholder management skills, including experience working with senior stakeholders and leadership teams . Experience in security-first design , with working knowledge of security accreditation standards in the public sector More ❯
Employment Type: Permanent, Work From Home
Posted:

Project Manager - Business Readiness

Warwick, Warwickshire, United Kingdom
Hybrid / WFH Options
Pontoon
post Cutover and transition planning activities, ensuring alignment with programme timelines and interdependencies. Operational Readiness Coordination: Coordinate cross-functional teams to ensure operational readiness, including business units, IT change management, and support functions. Business Process Implementation: Oversee the implementation of new business processes and ways of working associated with the Monarch SCADA system, ensuring effective integration and transition into … daily operations (BAU). Risk Management: Identify and communicate risks related to Transition and Cutover activities, driving status updates and managing issue resolution. Monitoring and Reporting: Provide regular updates to programme governance forums on the status of user adoption, operational readiness activities, and change management processes, including any identified risks or issues that require escalation. Post-Implementation Reviews … Experience: Proven experiencein project managing complex IT pr ects and transitions. Experience with business readiness activities for enterprise digitalisation IT or ERP programmes. Strong understanding of project and change management principles. Demonstrated ability to coordinate across multiple workstreams to create and manage detailed plans. Excellent communication, stakeholder management, and facilitation skills. Ability to work under pressure and More ❯
Employment Type: Contract
Rate: £500 - £600/day
Posted:

Modern Management Consultant - Digital Experience

Birmingham, Staffordshire, United Kingdom
Computacenter AG & Co. oHG
Salary + Car At Computacenter, our Workplace Practice is at the forefront of transforming the digital employee experience for some of the world's leading organisations. As a Modern Management Consultant, you'll be part of our End User Computing (EUC) team, specialising in digital experience and modern management technologies that empower productivity, security, and efficiency. This is … influence how digital workplace strategies are delivered - all while growing your own skills in a fast-moving and innovative field. What you'll do Design, implement, and configure modern management solutions at enterprise scale Use end-user analytics to monitor performance and drive improvements in customer estates (DEX scores, sentiment, and user cases) Lead conversations with stakeholders, ensuring the … performance Strong scripting skills (e.g., PowerShell) for automation and customisation Excellent communication, presentation, and customer engagement skills Ability to work independently, manage multiple tasks, and solve problems effectively Strong stakeholder management and project delivery skills Desired skills Knowledge of Microsoft Defender XDR suite (Defender for Endpoint, Defender for Identity) Experience with other MDM technologies (SOTI, Workspace ONE, Samsung More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Commercial Operations Manager

Birmingham, West Midlands, United Kingdom
PLUM PERSONNEL
ideally across Europe. Hands-on expertise with Salesforce, including workflow design and reporting. Solid understanding of customer support operations and automation platforms. Advanced analytical thinking with strong project and stakeholder management abilities. Proficiency with tools such as Salesforce, Talkdesk, Power BI, SAP, or similar systems. Desirable Qualifications: At least 5 years in a commercial or customer support operations … environment. Salesforce Administrator certification. PMP or PRINCE2 project management credentials. Familiarity with collaboration tools like Jira, MS Project, or Trello. Why Work With Us? Join a thriving global business with a collaborative, international culture. Lead transformative projects with significant impact on business outcomes. Thrive in a fast-moving, innovative environment that encourages continuous growth. The team at Plum Personnel More ❯
Employment Type: Permanent
Salary: £50,000
Posted:
Stakeholder Management
the West Midlands
10th Percentile
£39,252
25th Percentile
£46,250
Median
£59,250
75th Percentile
£68,250
90th Percentile
£81,000