1 to 25 of 37 Customer Service Jobs in West Yorkshire

IT Service Desk Analyst

Hiring Organisation
Goodman Masson
Location
Bradford, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£32,507 - £36,229 per annum
seeking an ICT Service Desk Analyst to join our busy Service Desk team. Within this role, you will provide high-quality systems support and customer service, including support for business applications, identity management, laptops, desktops, and user access requirements. This role is fully office based … service runs between 08:00 - 17:00. You will be allocated either 08:00 - 16:30 shift or 08:30 - 17:00 shift. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes ...

Customer Service - IT

Hiring Organisation
First Choice
Location
WF1, Newton Hill, City and Borough of Wakefield, West Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£12.60/hour
Role : Customer Service - IT Salary: £12.60 per hour Hours of work: training 9:00-4:30pm (after training between 7:00am-7:00pm) Location: Wakefield WF1 You will be required to undergo various high level security checks/clearances. You need to be able to provide proof … queries related to a single product/small set of products (e.g. Microsoft products, operating system, basic networking, PCs). Develops an understanding of customer’s environment and service delivery requirements to enable the delivery of a first class service. Documents actions taken in resolving routine customer ...

Complaints Handler

Hiring Organisation
Klipboard
Location
Leeds, England, United Kingdom
Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

Tech Support Lead

Hiring Organisation
Lucy Walker Recruitment Ltd
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
This is a key recruit for the business, with overriding responsibility for the effective monitoring, evaluation and training of the 1st and 2nd line customer support team, assessing the customer journey and implementing positive change. This is an excellent opportunity to join a superb customer centric business … company to work for with very strong values who invest in their staff and offer an excellent culture. Duties & Responsibilities: You will evaluate the Customer journey, assess current processes and making recommendations for change, implementing new ideas. Identifying customer pain points, working with 1st and 2nd line support ...

2nd Line Helpdesk support specialist

Hiring Organisation
Chapman Tate Associates
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£180 - £200 per day
internally and at client locations. You will be responsible for diagnosing, evaluating, and resolving technical issues efficiently and professionally, ensuring a high level of customer satisfaction. This role also involves accurate documentation, monitoring issues to resolution, delivering technical training, and supporting our clients’ personnel and customers. A strong commitment … client values and customer service excellence is essential. Key Responsibilities: Provide quality technical support to internal and external customers while upholding company values. Deliver product training, knowledge, and expertise to staff and clients. Respond promptly to support requests via phone, email, or in-person and provide timely solutions. ...

IT Support Apprentice

Hiring Organisation
QA
Location
Leeds, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£18,000 per annum
systems and highly motivated to embed improvements for collaborative success. The IT Support Apprentice is responsible for handling all 1st line support, service requests and incidents. This relates to all technology, including workstations, printers, software and cloud services. This role will interact will all areas of the business … projects Maintain IT equipment stock levels Aid with the procurement of IT hardware Desirable skills: Putting our customers first and giving a fantastic customer service to our colleagues. This role will be both in person and remote support Work as ONE Team, building collaborative relationships with internal ...

IT Administrative Assistant

Hiring Organisation
Teva
Location
Castleford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Support onboarding and offboarding processes by coordinating IT access, hardware, and software setup. Manage and update ITOA department records, including software licenses, contracts, and service agreements. Process invoices and purchase orders related to ITOA purchases. Liaise with vendors and service providers as needed. Ensure compliance with company policies … Have: Previous experience as an administrative assistant, preferably in an IT or technical environment. A qualification(s) within Business Administration, IT or Customer Service would be advantageous. Proficiency with office software (M365) and a basic understanding of IT terminology and processes. Experience with asset management or procurement systems. ...

Trainee Recruitment Consultant

Hiring Organisation
Fruition Group
Location
Leeds, England, United Kingdom
this opportunity! Not a Graduate? No problem, we are looking for people to join our team with experience working in Sales, Retail, Hospitality, Customer Services, Events, Marketing, Recruitment or similar areas – that would love to start a career in recruitment. Working in recruitment isn’t for the faint-hearted … driven to succeed in your career. It’s a great sector to get into if you want exposure to sales, marketing, and events, customer service and so many other industries, as it’s such a multifaceted role where no day is the same! You will start to build ...

Field Service Engineer, Imaging Systems

Hiring Organisation
TRS Consulting
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£50,000
Field Service Engineer, Imaging Systems ***Excellent opportunities for experienced Service Engineers from a range of electronics or electro-mechanical system backgrounds to join a market leading manufacturer of imaging systems *** Basic Salary £45,000 to £50,000 Company Car On Call Allowance Overtime Full Product Training Pension Healthcare … Phone, Laptop Holidays The Role – Field Service Engineer, Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for the service, installation and breakdown repair of a wide range of sophisticated imaging systems. Your Background – Field Service ...

Field Engineer

Hiring Organisation
Kayana | Ordering & Payment Solutions
Location
Bradford, England, United Kingdom
About Us Our motto is to provide the best customer service by fixing issues as soon as possible and using preventative measures to ensure that problems don't occur. We want you to be keen to learn new skills and products and have the opportunity to grow … company into team leader and management roles. At Kayana, we're dedicated to making customer ordering more straightforward and enjoyable for hospitality and retail businesses. Through our self-service kiosks, mobile ordering systems, and integrated payment solutions, we help companies provide seamless, personalized experiences for their customers. ...

Senior Dynamics Developer

Hiring Organisation
Norton Blake
Location
Bradford, UK
Employment Type
Full-time
design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

Senior Dynamics Developer

Hiring Organisation
Norton Blake
Location
Leeds, UK
Employment Type
Full-time
design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

Senior Dynamics Developer

Hiring Organisation
Norton Blake
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
design and deliver modern, cloud-based CRM solutions. This role is ideal for a hands-on technical expert who enjoys building data-driven, customer engagement platforms using Microsoft's Power Platform, Azure, and AI capabilities. Key Responsibilities Design, develop, and optimize cloud-based solutions using Dynamics 365 modules including … Customer Insights, Customer Service, and Marketing Configure and extend Customer Insights for segmentation, data unification, and analytics Build and manage Power Automate workflows and Power Platform integrations Develop and customize solutions using C#, .NET, and Dataverse Integrate external systems using REST APIs and cloud services Build ...

Business Support Apprentice (Jungle IT)

Hiring Organisation
JUNGLE IT LTD
Location
Great Exhibition Way, Kirkstall, Leeds, England
Employment Type
Advanced Apprenticeship
Salary
£15,000 a year
motivated and detail-oriented apprentice to support our dynamic professional services team. This role offers a unique opportunity to gain hands-on experience in customer engagement, solution design, and proposal development within a fast-paced technology environment. Role As a professional services team apprentice, you will play … supporting role in helping the team deliver high-quality customer engagements. You'll gain exposure to enterprise technology solutions, assist in preparing client-facing materials, and learn how to translate customer needs into tailored service offerings. This is an excellent opportunity to build foundational skills in sales ...

eCommerce Integration Specialist

Hiring Organisation
Morson Edge
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
Summary: In this role you will work as part of a cross functional team, reporting into an experienced Senior Manager. You will manage customer eProcurement solutions including revenue growth, key business metrics, and securing customer satisfaction while driving the implementation of corporate strategies. In addition, you will … expected to analyse and understand the customer's business strategies and future product plans to align company offerings and resources where mutually beneficial. This is a flexible, hybrid working role giving you the work life balance to work from home and from the office. You will be able ...

Operations Manager - Stream

Hiring Organisation
SM UK
Location
Leeds, England, United Kingdom
have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that … department with energy, clarity, and purpose, setting a strong vision for growth and excellence. Develop and implement the strategic plan for Stream’s product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management Own departmental ...

IT Business Systems Analyst

Hiring Organisation
Goodman Masson
Location
Bradford, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£41,562 - £46,202 per annum
heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Provide a comprehensive and efficient Systems Support service, including the support and administration of Incommunities corporate … systems. Deliver advanced and specialist support of all Incommunities specialist housing systems, including Capita Open Housing, Advanced Open Accounts, DRS, Sage X3. Provide excellent customer service and support to Incommunities internal and external customers. Participate in the evaluation, feasibility, design and implementation of computerised management systems. Work closely ...

Senior Full Stack Engineer

Hiring Organisation
RevTech
Location
Leeds, UK
Employment Type
Full-time
currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...

Senior Full Stack Engineer

Hiring Organisation
RevTech
Location
Bradford, UK
Employment Type
Full-time
currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...

Senior Full Stack Engineer

Hiring Organisation
RevTech
Location
Wakefield, West Yorkshire, UK
Employment Type
Full-time
currently distributed across the US (7), Brazil (3) and the UK (2). They are building the next generation of AI Operators, specifically for customer operations and customer service teams. Their tools execute workflows to a human-level of precision in a fraction of the time. ...

Client Relationship Manager

Hiring Organisation
QA Ltd
Location
Leeds, England, United Kingdom
base salary with an uncapped commission and incentive-based rewards Role overview What You’ll Be Doing You’ll be responsible for growing existing customer and partner relationships, delivering against specific, measurable targets across a broad range of products and services. Key Responsibilities Identify and engage key stakeholders … Ensure client projects are delivered within scope and timelines, meeting QA’s quality standards. Prepare quotes and proposals, delivering high-quality presentations aligned with customer and partner requirements. Input, analyse, and interpret sales data to strategically prioritize your pipeline and consistently achieve targets. Deliver exceptional customer service ...

Online Specialist - Sales Growth

Hiring Organisation
Morrisons
Location
Bradford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
growing accounts, great communication and organisational skills are essential to ensure you have full impact. Your passion to deliver a high level of customer service will help to keep customers coming back and you will work with relevant teams across the business to harness the power of large … stores and stay overnight to support our stores or new initiatives or trials. You'll be responsible for things like; Identifying new businesses to service and nurture. Managing business to business accounts for our Online Customers, keeping in regular contact to ensure satisfaction. Work closely with internal stakeholders ...

Digital Product Manager

Hiring Organisation
Profile 29
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
food manufacturing company (as featured on Dragons Den), you will play an essential role embodying their approach and commitment to delivering the best digital customer experience. Collaborating with their direct sales team, customer service team and their internal development team to optimise their digital services. Youll build … connections with subscription customers, putting their needs at the heart of your decision making and work with their in-house Development team to turn customer problems and opportunities into deliverable goals, managing their delivery and evaluating their success. Duties Ensuring the goals and direction of their business are aligned ...

Online Specialist - Internal Consultant

Hiring Organisation
Morrisons
Location
Bradford, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Work From Home
with stakeholders across the business to understand key problem statements and then translate these into opportunities. Your passion to deliver a high level of customer service will help to keep customers coming back will be key to your success and will be at the heart of every project … vision you deliver - whether that's across market share growth, EBITDA improvement or customer experience. Applicants will be based in our head office, situated in the Bradford area for a minimum of three days per week. There may also be times when you would need to travel further ...

PHP Developer

Hiring Organisation
Connect Fibre
Location
Bradford, UK
Employment Type
Full-time
very latest 'Full Fibre' to homes and businesses across the nation. With broadband speeds of up to 2000Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no more than current internet packages, customer growth is expected to be exponential. Job Overview We now seek ...