26 to 50 of 124 Customer Service Jobs in West Yorkshire

Job summary To deliver a market-leading digital pathology platform and solutions, NPICs digital pathology service is underpinned by Information Technology and supported by central funding from NHS England, Innovate UK and the Office for Life Sciences in-excess. With a number of Trusts currently utilising its services, NPIC … holder will be accountable for the management, development, and maintenance of several IT systems within the NPIC Programme. It will involve ensuring that IT Service Desk processes and services are coordinated and delivered effectively to all staff and sites across the Trust, to ensure delivery of the Service Level Agreements (SLAs). The candidate will manage and support the System Administrators enabling them to provide the best service to customers possible. The post holder will liaise with senior managers, clinicians and system users across a national footprint with, directorates and partner organisations. The post holder will more »

vacancy within our Land product team for a HGV Driver C+E. If you have a passion for driving and delivering goods while providing exceptional customer service, this could be the perfect role for you. Hours : 10-hour Shift Location: Bradford What will you be doing? As a Driver … safe and secure transportation, minimising any potential damage Ensuring accurate documentation by checking goods off with customers and obtaining signatures, all while providing exceptional customer service Saturday working rota. About You To be considered for this position, you must meet the following requirements: Possess a valid HGV Class more »

Field Service Engineer, Medical Equipment **Excellent opportunity for Field Service Engineers from a variety of backgrounds including coffee machine, vending and white goods to join a market leading supplier of medical systems** Earnings of £40,000+ Including Overtime Overtime Paid Door-to-Door After 8 Hours Per Day … van Overtime Commission Pension 25 days holiday plus 8 public holidays Tablet and smartphone Fuel card Life assurance Private medical insurance The Role - Field Service Engineer, Medical Systems Following expansion this market leading company now seeks to recruit a technically motivated and customer focused Field Service Engineer … responsible for: Carrying out planned preventative maintenance, service and breakdown repair of medical systems Once fully trained, you will also provide after sales technical and commercial support Working within the healthcare market, you will be expected to offer the highest level of customer service, completing risk assessments more »

Internal Sales Executive Insulation & Dry Lining Job Title: Internal Sales Executive Insulation & Dry Lining Industry Sector: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Trade Counter, Counter Sales, Building Materials, Drylining, Masonry, Concrete & Reinforcement, Insulation … specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Sales Jobs, Construction sales vacancies and Specification sales positions within: Internal Sales Executive, Internal Sales, Customer Service, Branch Assistance, Building Products, Contractors, Housing Insulation, Main Contractors, Sub Contractors, Specialist Contractors, Brickwork, Trade Counter, Counter Sales, Building Materials, Drylining, Masonry more »

Dynamic IT Operations Team as a 2nd Line Support Analyst! Location: Leeds About the Role The IT Operations team is looking for a dedicated Service Desk 2nd Line Support Analyst. This vibrant and friendly team spans multiple sites across the UK and includes Service Delivery Management, Infrastructure, and … and 2nd Line remote and desktop support Offer onsite IT support within the Leeds office Lead Incident Management onsite Monitor call queues to ensure service levels are met Collaborate with other analysts for initial triage of HD Service Desk calls Contribute to and facilitate knowledge sharing Help identify … Provide ad-hoc support for key business users Complete tasks following ITIL standards What We’re Looking For Essential Skills: Experience on an IT Service Desk Proven 2nd Line support in a Windows 10/Office 365 environment Enthusiasm for excellent service Excellent customer service skills more »

with their administrative duties on existing accounts and new customers. Your role focuses on 4 main key areas on a day-to-day basis; Customer and team support Managing customer information in CRM Manage and work cancelations Providing various Business teams with insights and reports about our customers … terms and conditions. You plan and organize internal events. You process and check contracts of our key account customers and maintain them. (contract management) Customer inquiries You process and check incoming orders and inquiries from our customers and stakeholders. You are available for our customers and are in contact … with the account partners and cooperation companies and support them with questions and involve other departments to ensure customer satisfaction. You check and confirm incoming cancellations. You adjust master data of customers in Salesforce (CRM). You send access credentials to cooperation partners. Key Competencies and Experience Technical knowledge more »

guidance spanning the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2nd Line Support Analyst who will report into the Service Delivery Manager. The IT Operations team is friendly and includes Service Delivery Management (incl. Service Desk), Infrastructure, and IT Security, spanning multiple sites across the UK. The work is diverse and interesting no two days are alike, and there is an opportunity to get involved with the rest of the IT Operations teams, Solutions, Project Management, and firm-wide … and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call queues and ensure that all targeted Service Levels are met. As needed, work with other analysts to provide initial triage of all calls into the Service Desk, ensuring that tickets more »

Service Desk Leader - Managed Services Provider - Windows Server, Microsoft 365, Azure, VMWare, Sophos West Yorkshire - Hybrid - £45,000 Applause IT are looking for a Service Desk Leader to join a service desk team for a managed services provider based in West Yorkshire. The organisation provides managed services … for 1st and 2nd line Engineers as well as responding to major incidents and complex 3rd line issues. You will also be providing excellent customer service to all clients, communicating with internal and external members to ensure tasks are completed on time. The Service Desk Leader will … include: Healthcare and Well-being Scheme Pension Scheme (additional employer contribution) Simply Health 25 days holiday plus bank holiday (this increases with length of service) Life Assurance Perkbox This is an excellent opportunity for an experienced Service Desk Leader who has experience with at a managed services provider. more »

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As a Technical Account Manager, you will be a vital member of our team working with a diverse range of technologies and disciplines. About the Role … The Customer Support Teams’ primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers, the team play a critical part in providing our customers with an excellent first impression of doing business with us. The team more »

An exciting Field Service Engineer position has come up with a market leading company. The role will use your IT expertise and fault-finding skills to diagnose and rectify faults on cutting-edge simulators. These simulators play a crucial role in training and your contributions will directly impact their … duties are normal for this position. This is not an exclusive list. Other duties may be required and assigned. More specifically, this person will: Service, repair, maintenance and upgrade specialist training simulators Travel to client sites as needed to perform essential maintenance and repair work Assist in root cause … failures in the field to help improve the overall quality of the equipment. Assist in the day to day duties of working to solve customer problems and answer their questions. Provide outstanding telephone and face to face customer service Be flexible to the wide variety of demands more »

within the IT Department. This role requires strong leadership and analytical skills, along with a deep understanding of the company's products, services, and Service Management processes. By leveraging advanced technical expertise and a commitment to customer service, the Cyber Security Lead will secure the company's … informed about the latest security threats, principles, techniques, and protocols, including new vulnerabilities, and act on them as needed. within an ITIL V3 & ISO27001 service delivery framework. stakeholder relationships effectively. to defined Service Level Agreements and Key Performance Indicators. other duties as assigned. To be considered for the … response (including triage and chain of custody). to proactively identify areas for improvement, share lessons learned, and encourage the same behavior in others. customer focus with a passion for delivering customer satisfaction and business value. and responsible, with the ability to work under pressure, meet deadlines, and more »

Junior Service Engineer, Medical X-Ray Systems Basic Salary Up To £25,000 (dependent on experience) 10% Bonus Pension Private Healthcare Life Assurance 25 Days Holiday Full and Comprehensive Manufacturer Product Training **An excellent opportunity for a service engineer to join a leading manufacturer of medical imaging equipment … and gain training on medical X-Ray, CT and MRI systems** The Role - Junior Service Engineer, Medical X-Ray Systems You will be responsible for: Providing customers with technical assistance via phone and email on faults with medical imaging systems Performing remote trouble shooting and determining the most effective … resolution for issues Guiding customers through the problem solving process Escalating unresolved issues to field service engineers Your Background - Junior Service Engineer, Medical X-Ray Systems To apply you should be able to demonstrate the following: Qualification in electronics or another relevant technical discipline Impeccable customer service more »

plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Colleagues also have access to a retail savings scheme, online GP service, cycle to work scheme, gym membership discounts and many more! Location: Bradford, Buttershaw, BD6 2SZ/Hybrid Working (1 office day a week Bradford … a Network Engineer to join the Operational IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we … This role is critical in ensuring the stability, reliability, and performance of our network systems and involves managing supplier relationships and ensuring adherence to service level agreements (SLAs). Where you fit in: As our Network Engineer you will Network Support: Provide first and second-line technical support for more »

experience of providing administrative support. They will have recent experience of using Microsoft Office packages, in particular Word, Outlook and Excel and have excellent customer service and effective communication skills. About us Working for Leeds community Healthcare NHS Trust Who are we? Leeds Community Healthcare provides a range … regular meetings, utilising IBabs digital meetings software. Logging maintenance jobs The post holder will be a team player and will actively contribute to continuous service improvement activities, including the maintenance and improvement of quality to ensure that services are delivered with a customer focus. Key result areas 1. … R esponsibility for communication and relationships Responsible for delivering administrative support which requires face to face, telephony based and electronic contact with service users and other stakeholders, both external and internal to LCH. Act as a single point of contact for specific service/services. Provide signposting advice more »

clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Job overview: Provide 2nd … line technical customer support for Watermark's in house developed products (SaaS) Perform Watermark product installations Perform data conversions and imports into Watermark developed products Assist with the support and administration of production hosted environments Create and maintain training and knowledgebase material Serve as a liaison between the customer … internal development for escalated product issues such as bug resolution and product enhancements Assist and cover 1st line support when required Assist with the service delivery process when required Key Requirements: Previous experience in a Customer Support or Technical Support Analyst role providing application support in a 2nd more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required … Skills: Experience in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

The Opportunity: As a Service Desk Team Leader, your role encompasses a blend of technical expertise, leadership skills, and exceptional customer service to join an established professional IT services company based in Huddersfield, West Yorkshire. Skills and Experience: Troubleshooting Expertise: possess a strong all-round troubleshooting methodology more »

availability of clients' data, acting as the primary liaison for cyber security within the IT Department. Using advanced technical expertise and a commitment to customer service, the Cyber Security Team Leader will ensure a secure infrastructure for both company and customer data. Key Responsibilities: Oversee daily operations … risk analysis and assessments, the CIA triad, social engineering, cryptography, confidentiality issues, and incident response best practices. Operate within an ITIL V3 and ISO27001 service delivery framework. Manage relationships with stakeholders. Work to meet defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Strong communication and more »

Field Service Engineer Leeds LS18 Permanent, Full-time Salary - £37,000 - £43,000 per annum dependent upon experience. Location Location – M62-M6 corridor 50-80 miles radius Full job description About the role We're looking for an experienced Hands-on Electromechanical Engineer. Working within our clients busy Technical … to confidently advise on both, including performing film optimisation work on any type of pallet wrapping machine. You'll have excellent interpersonal skills and customer service ability, having the ability to empathise with customers and work closely with them to ensure they're left very happy. You will … be a strong ambassador for us throughout all customer interactions. Other Responsibilities · Management of all associated procedures to ensure everything is properly logged and charged in a timely fashion. · Management of all health & safety aspects of this role. · Providing full technical support to sales colleagues. · Carrying out comprehensive customer more »

Job Title: Field Service Engineer Location: Yorkshire, UK Salary: c£28-32k Job Purpose: Join our clients team as a Field Service Engineer, providing expert maintenance, repair, and installation services for a range of waste handling equipment across Yorkshire. This role is perfect for a proactive engineer … systems, including balers, compactors, shredders, conveyors, and tippers. Install new equipment and deliver user training. Diagnose and resolve electrical and mechanical issues, supporting local service engineers. Conduct preventative maintenance and identify potential issues. Carry out L.O.L.E.R inspections on lifting equipment. Document service and breakdown visits accurately using a … for further work, detailing make, model, and serial numbers. Undertake hydraulic repairs and replacements. Conduct minor welding and fabrication tasks when required. Provide excellent customer service, ensuring efficient and compliant work practices. Complete daily vehicle checks and ensure tools and equipment are in good working order. Follow health more »

be 5 days per week onsite. Main Responsibilities Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors. Demonstrates … excellent German listening, German written, German verbal communication skills and very good analytical problem solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. Evidence of working in a high stress environment with minimal direction and prioritising technology accordingly Validated systematic and analytical approach … problem solving with the ability to implement effective business solutions. Previous experience of working with colleagues and users on the resolution of sophisticated IT customer problems, queries and requests would be helpful. Good written, verbal skills and ability to communicate technical information in simple terms to Directors, Board members more »

clients in countries as diverse as the UK, South Africa, and the Middle East. We pride ourselves on providing high-quality products and excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st … line Support Engineer you will act as the first line of service to customers, logging tickets via phone calls, emails and from a chat system. You will be resolving 1st line incidents answering and resolving customer queries to a high standard. Serve as liaison between client and internal … knowledge of data imports and conversions Assist with internal server maintenance and upkeep About You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1st Line Support and remote troubleshooting experience ideal Excellent written and spoken English. Great communication more »

Job Title: IT Support Engineer Location: Leeds, UK Salary: £27,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. We … in Leeds, a vibrant city known for its rich cultural heritage and thriving business community. Job Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Leeds. As an IT Support Engineer, you will play a crucial role in providing top … support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as more »

experienced remarkable growth. Anstar is widely recognised and highly regarded in the industry for exemplifying our core philosophies: trust, transparency, ethical conduct, and unwavering customer-centricity. These values have helped us forge strong partnerships with suppliers and customers who are at the heart of our business. As we continue … enthusiastic Ops & Commercial Assistant to join our team. In our close-knit and entrepreneurial environment, you'll manage Anstar's entire supply chain, drive customer engagement and improve our operational efficiency and performance. This is a fantastic opportunity to be part of a high-growth company where your contributions … limited to: Order processing and follow-ups (POs, despatch notes, proformas, invoices, COAs) Supply and demand forecasting based on market conditions, macroeconomic environment and customer requirements Stock management and planning Operation and oversight of CRM and ERP software Liaising with warehouse for despatching orders and communicating updates and/ more »

IS SITE BASED . The ideal person for this role will have a minimum of 2 years' experience working within a procurement environment utilising service desk, procurement, and asset management tools and demonstrate, excellent customer service, organisational, written, and oral communication skills, along with strong IT skills … to users in a clear, non-technical language. You'll be comfortable with working in a fast-moving, dynamic environment and display a strong customer-focus, providing support to demanding users, where your excellent organisational and prioritising skills will be required and the ability to report on progress and more »