26 to 50 of 78 Customer Service Jobs in West Yorkshire

rare and exciting opportunity for an ambitious and determined Business Development manager to join our team. With significant growth plans, a reputation for quality and a real love for customer service and sustainability, you ll be joining a business with a family ethos at its heart. Based in the North of England, and in addition covering our Irish … relationships with existing customers, capitalising on cross-selling and upselling opportunities. Build trusted advisor relationships with decision-makers (e.g. Procurement, R&D, Packaging Managers). Maintain high levels of customer satisfaction through consistent communication and service excellence. Monitor market trends, competitor activity, and regulatory changes within target sectors. Gather and share customer feedback to support continuous improvement … other Group sales people to optimise opportunities for Divisions product sales. Contribute to forecasting, pipeline management, and CRM accuracy. What you ll bring : Extensive and proven track record in customer and account management Ability to build rewarding business relationships that benefit the business A proactive hunter mindset Good commercial instincts and a strategic approach to complex sales Assertiveness with More ❯

Manage the timely resolution of open calls and call actions across all internal customers Proactively manage problem calls through to completion in a timely basis Ensure agreed IT resolution Service Levels are met Windows 10, Office 365, Active Directory, Azure platforms, Microsoft packages Deliver exceptional customer service and demonstrate the ability and desire to go ‘above and More ❯

site speed to market, and overall trading performance. Forecast demand and implement stock replenishment strategies to minimise stockouts and optimise inventory levels. Analyse KPIs including traffic, conversion, AOV, and customer acquisition to identify continuous improvement opportunities. Align marketplace strategy with wider digital and commercial teams to ensure consistent messaging, range differentiation, and campaign execution. Collaborate cross-functionally with UX … product, engineering, operations, and customer service to deliver a seamless end-to-end customer experience. What We’re Looking For: 12 months experience in supplier or vendor management within a marketplace or eCommerce trading environment. Confident negotiator and communicator, able to manage multiple stakeholders and external partners. Commercially astute, able to act quickly on insights and adapt … to market trends. Strong knowledge of eCommerce principles including promotions, customer journey mapping, and trading calendars. Familiar with CMS platforms or digital merchandising tools. Why Join This Team? You’ll be part of a digital-first business that values innovation, inclusivity, and continuous improvement. This is a company where your ideas count, and your work will make a real More ❯

Support Analyst - 1st Line Support Location : Shipley, West Yorkshire Salary : £24,000 - £26,000 per annum Job type : Full time - Permanent Job overview: We are seeking a proactive and customer-focused Application Support Analyst to join our 1st Line Support team. You'll be the first point of contact for our clients, resolving incidents, answering queries, and ensuring a … support experience. This role offers excellent training, exposure to a wide range of technologies, and opportunities to progress into 2nd line support. Responsibilities: Act as the first line of service for customers, logging and managing tickets from phone calls, emails, and live chat. Resolve 1st line incidents and queries, ensuring timely, accurate, and professional responses. Serve as a liaison … Essential Requirements: Understanding of basic IT support concepts, gained through prior work experience, formal training, or completion of a relevant IT course. Excellent written and verbal communication skills. Strong customer service mindset and the ability to explain technical concepts clearly. Desirable Skills: 2+ years of experience in customer or technical support within a complex environment. Previous 1st More ❯

We are recruiting for a 1st Line Service Desk Analyst for an organisation in the Morley area of Leeds. This is a permanent position but is paid through our agency for the first 3 months whilst you are in probation. Ideally we are looking for a candidate with some experience working on an IT Service Desk dealing with … some basic troubleshooting requests around PC's and Laptops. This is a role that involves dealing with colleagues on a day-to-day basis, therefore, outstanding customer service and communication skills are basic requirements. If you are keen on an career in IT and have some exposure and understand of 1st Line issues please apply for immediate consideration. More ❯

At least 2 years' experience in a procurement role (Nice to have) Experience with Dynamics 365 and FreshService Experience with service desk, procurement, and asset management tools IT Procurement Specialist - Leeds (On-Site, Not Remote) 12 months FTC We're working with a global consultancy operating across natural resources, infrastructure, and property markets, to find an IT Procurement Specialist … managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly Microsoft Office 365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost More ❯

managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly Microsoft Office 365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost More ❯

managing supplier relationships to processing requests for IT equipment, software, mobile phones, and more. What you'll bring At least 2 years' experience in a procurement role Experience with service desk, procurement, and asset management tools Strong IT skills, particularly Microsoft Office 365 Excellent customer service, communication, and organisational skills A commercial mindset, including understanding total cost More ❯

Regular staff socials. Cycle to work scheme. Desired Qualities, Skills, and Knowledge: Has a keen interest in IT and is willing to learn alongside working. Has strong communication and customer service skills. Can organise their workloads to meet deadlines. Is reliable and is willing to ask questions when unsure. Having a basic knowledge of Microsoft 365 and Windows More ❯

working relationships. Job Description: This would be a predominantly office-based role focused on account management but the company would expect the successful candidate to actively participate in existing customer visits and attend new business meetings once they are established in their role. Responsibilities: Maintain strong relationships with existing customer accounts Identify growth opportunities and put strategies in … place to achieve success Achieve or exceed agreed sales targets Actively participate in sales proactivity, including customer visits, under the guidance of the branch manager Deal with incoming enquiries to complete all aspects of the order process Provide regular feedback on sales performance and market trends Ensure in-depth knowledge of the entire product range Develop a thorough understanding … of customer requirements on a business and technical level Experience required: Experience of sales within the B2B (business to business) environment, preferably within the industrial materials or parts industry Excellent communication and customer service skills Ability to think strategically and proactively identify new opportunities A demonstrable record of success in developing new business Ability to work with More ❯

to work with this global organisation. In this fully office-based role, the successful applicant will have; A minimum of 2 years' experience working within a procurement environment Excellent customer service skills Excellent organisational, written, and oral communication skills Strong IT skills - proficient in the use of Microsoft Office 365 Commerciality - including total cost of ownership, driving commercial More ❯

to work with this global organisation. In this fully office-based role, the successful applicant will have; A minimum of 2 years' experience working within a procurement environment Excellent customer service skills Excellent organisational, written, and oral communication skills Strong IT skills - proficient in the use of Microsoft Office 365 Commerciality - including total cost of ownership, driving commercial More ❯

client, a world leader in their field, are looking to recruit Technical Support Engineer. The ideal candidate for this position will be able to provide an outstanding level of customer service to its customers as well as a strong level of technical support. You must be organised, proactive and be able to work independently. You will be reporting … into a superb Customer Services Manager who values her team. Duties include: A minimum of 2 years’ experience in a technical support role Proficient technical knowledge A real problem solver – ability to diagnose, troubleshoot and identify solutions to resolve issues Ability to multitask and troubleshoot Ability to communicate with customers at all levels across various channels IT literate including More ❯

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth! Role Overview: You will play a crucial role in driving … business growth by managing client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £25k basic salary, with OTE taking your total earnings … with warm leads Prepare and deliver compelling sales presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues More ❯

to Competition in Connections • Supporting the CIS Team Leader with day-to-day operational activities • General administration duties Skills/Main Competencies: Strong IT skills including Word and Excel Customer service experience Organisational skills to achieve deadlines Quality and accuracy skills Strong communication skills Team player Essential Qualifications: GCSE qualifications – including English and Math Desirable Qualifications: Administration and … Business qualifications Essential Experience: IT skills and experience with using Microsoft packages, including Microsoft word and excel. Customer services experience both externally and internally. Administration and data inputting to a high level of accuracy. Experience of working to tight deadlines in a fast-paced environment. If you're activily looking for a new role and posses the above experiences More ❯

Sales Application Engineer with a strong background in CNC metal cutting to join a growing team. This is a fantastic opportunity for someone who enjoys combining technical expertise with customer interaction, supporting established accounts while also driving new business development across the north of England. The Role As a Sales Application Engineer, you will: Manage and grow existing customer … technical information for customers. Work closely with technical teams to deliver tailored solutions and demonstrate process improvements. Communicate regularly with internal teams and the National Sales Manager to ensure customer needs are met. What We're Looking For A good understanding of mechanical manufacturing processes . 2-3 years' experience working with CNC equipment or cutting tools. Strong communication … and customer service skills. A team-oriented attitude with the ability to work independently. Based in Northern England with a full UK driving licence. What's on Offer Competitive salary package. Opportunity to work with both local and global teams. Professional development and training opportunities. A supportive environment where your expertise will make a real impact. This is More ❯

full UK driving licence is a requirement for this role. Key Accountabilities & Responsibilities Lead Operational Delivery Ensure maintenance workloads are delivered on time and within budget, while meeting safety, customer service, and regulatory standards (NGN & OFGEM). Review technical test results and resolve faults promptly. Manage and Develop Teams Oversee a large, geographically dispersed engineering team. Drive competency … Proactively manage team performance, including absence, productivity, and interpersonal dynamics. Engage with Customers Respond to enquiries and complaints in line with NGN standards, ensuring issues are resolved effectively and customer satisfaction is maintained. Commit to Continuous Improvement Support the implementation of new processes, conduct safety audits, and pursue personal development to achieve SAP/AE status under EL6 & SCO. More ❯

senior engineer across various commercial contracts Assisting with the installation, servicing, and maintenance of security systems Learning how to fault-find, configure, and test equipment Supporting system upgrades and customer visits Following industry standards and safety procedures Building strong customer service and technical communication skills What We're Looking For: Some hands-on electrical, engineering, or technical More ❯

of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. Experience with hand tools and working at height. Strong customer service skills and professional conduct. Willingness to travel and stay overnight as needed. Excellent communication and problem-solving abilities. Full, clean UK driving license (some travel by train More ❯

of data centre operations with opportunities for progression. Requirements: Self-motivated, well-organized, and capable of solo and team work. Experience with hand tools and working at height. Strong customer service skills and professional conduct. Willingness to travel and stay overnight as needed. Excellent communication and problem-solving abilities. Full, clean UK driving license (some travel by train More ❯

staff and students, ensuring IT systems run smoothly and efficiently. Key Requirements: Proven industry experience in IT support. Strong troubleshooting skills with hardware, software, and networks. Excellent communication and customer service skills. Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as the first point of contact for IT queries. Resolve common IT issues More ❯

buying relationships with store owners and managers What you ll need About 3-4 years experience years in business development/sales/account management/brand ambassador/customer service work A full UK driving licence and access to your own vehicle (which you ll be reimbursed monthly for using on our behalf) Prior experience in a More ❯

Service Desk Engineer Up to £32,000 per annum - DOE Full Time - Onsite Location: Leeds – Marshalls Mill, Holbeck At Afinite we're looking for a proactive and positive Service Desk Engineer to join our team and support our customers with valuable IT support for Microsoft 365 environments. About Us We're a Leeds-based IT services and consultancy … through technology. Working with clients across the UK, EU, and US, we deliver IT solutions that drive growth, efficiency, and reliability. Known for our technical expertise and transparent, approachable service, we build lasting partnerships with clients based on trust. Core Role Working under direction from the Service Desk Team leader, you will help deliver an excellent level of … service — supporting our customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. The successful candidate will be at ease talking to clients on the phone, in person, and electronically. As well as servicing user-initiated requests, you will also be required to setup new devices for customers and participate in training and development More ❯

leading installation, and commissioning activities, and overseeing both our clients engineering team and subcontractors. Your expertise will ensure the seamless deployment of advanced security systems, consistently delivering high-quality service that exceeds client expectations. Please note, this role covers the North West Region of England and surrounding areas you must be happy to travel. What you will do: Execute … project reports as directed by the Project Manager, keeping stakeholders informed of progress. Complete all required paperwork with accuracy and efficiency, ensuring timely submission and compliance. Always provide exceptional customer service, going beyond to exceed expectations. What we are looking for: At least 4 years of experience in the fire and security industry, with a strong understanding of More ❯

Required 15 years of experience in implementing or architecting ServiceNow solutions Expert in 5 or more below ServiceNow Product suites CSDM and CMDB Customer Service Management CSM Sales Order Management SOM JBRP1_UKTJ More ❯