26 to 50 of 88 Customer Service Jobs in West Yorkshire

stakeholders in and outside of the company. Provide 1st line IT support, troubleshooting hardware, software, Microsoft 365, user accounts, and business systems. Manage incidents, service requests, onboarding/offboarding, device setup, and access permissions while maintaining excellent customer service and meeting SLAs. Support IT projects, create documentation … improving IT processes. Provided 1st line IT support for hardware, software, Microsoft 365, and business applications. Logged, prioritised, troubleshot, and resolved incidents and service requests using a helpdesk ticketing system. Managed user onboarding/offboarding, account administration, access permissions, and device provisioning. Installed, configured, and supported desktops, laptops, mobile ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

vision, strategy, roadmap and value proposition for a programme or portfolio of digital services, creating achievable and measurable objectives for a portfolio digital service based on transformation programme goals.Set product priorities, strategic direction and leadership for a programme or portfolio of products in a transformation programme.Create and iterate programme … across HMRC Lines of Business to identify reuse of components and patterns in services.Oversee live services and continuous improvement work for the product/service and management of vendor contracts as and when needed.Lead and support multidisciplinary product teams through discovery, alpha, beta, and live phases of development, turning ...

IndustryDeloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this … Deloitte's Supply Chain & Network Operations practice helps companies understand, design, and implement operating models that drive profitable growth. We help our clients improve customer service, profitability, and asset productivity.We are looking for a dynamic and experienced Director to join our growing Consumer Supply Chain practice. In this ...

friendly, knowledgeable voice that helps keep digital services running across Bradford Teaching Hospitals NHS Foundation Trust. We are looking for an enthusiastic, customer-focused Service Desk Analyst to join our busy IT Service Desk team. This is an exciting opportunity to play a vital frontline role supporting … patients. Please note this is a fully onsite post located at Bradford Royal Infirmary, BD9 6RJ. Main duties of the job As an IT Service Desk Analyst, you will be responsible for providing technical support and assistance to our internal users, ensuring smooth operation of our IT systems ...

summary The Clinical Engineering Service is responsible for managing a wide range of medical equipment and associated services across Leeds Teaching Hospitals NHS Trust, supporting the safe and effective delivery of patient care. Working as part of the Service Reception Team, you will play a key role … supporting technical and clinical staff by coordinating service activities and helping to ensure the smooth operation of the department. The post is primarily based at St Jamess University Hospital, with occasional cover required at Leeds General Infirmary. This is an excellent opportunity for a motivated and organised individual with ...

join our team as an Apprentice Operations Assistant. This role offers valuable hands-on experience in a busy manufacturing environment while working towards a Customer Service Practitioner apprenticeship qualification. Role Support stock ordering, booking and monthly stock takes Assist with production planning, paperwork, labels and cutting optimisation Liaise … Training Training will take place at National Business College, 1 Greenhead Rd HD1 4EN. To progress on to a level 3 Apprenticeship. Apprenticeship Standard Customer service practitioner (level 2) Training Provider NATIONAL BUSINESS COLLEGE LIMITED Working Week Monday - Thursday 8.00am - 4.45pm and Friday 8.00am - 2.30pm. Expected Duration ...

touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Salesforce Service Cloud & Agentforce Technical Architect Job Type: Permanent Work Mode: Work from office Location: Leeds, United Kingdom Number of hours: 40 hours per week – full time Ready … utilize your experience and expertise in Salesforce Service Cloud We have an exciting role for you - Salesforce Service Cloud & Agentforce Technical Architect! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. ...

HMRC IT services along with providing IT change and operational support. The Borders and Trade Delivery Group are responsible for the end-to-end service management and development of over 140 separate services, from the generation of Trade Statistics to the administration of Customs and Excise duties. This … well as maintenance and continuous improvement of Java-based services and applications across both legacy and modern platforms. This role spans the full service lifecycle, from greenfield development and service transition to support and enhancement of live services, security updates and defect resolution. It also provides senior-level ...

technologies that deliver those systems.Understanding wider HMRC technology systems and strategies.Playing a supporting role and delivering specific technical data related aspects of the service delivery of HMRC systems.Contributing to the delivery Data Strategies, Principles, Standards and other Data Architecture deliverables and making them readily available to wider HMRC through … servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit ...

Moves Adjustment Payment guidance.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

team meetings and performance reviews Resource & rota planning: Manage shift patterns, workload distribution and coverage to ensure SLAs are met across all customer channels Onboarding & development: Identify training needs and work with the Process & Quality team to onboard new agents and upskill the existing team Recognition & engagement: Foster … support and guidance to agents Quality of resolution: Review case quality and right first-time outcomes, coaching agents to improve technical accuracy and customer communication Knowledge maintenance: Keep the team's technical knowledge current on MCF's solutions, working closely with Product, Technical Support Level 2, Engineering and Enablers ...

telephone, or online. As Patient Services Team Leader, you will play a vital role in ensuring patients receive a welcoming, professional, and efficient service throughout their healthcare journey. You will be responsible for leading and supporting the Patient Services Team across both sites, ensuring that services operate safely, effectively … line with practice standards. Key Responsibilities Lead, supervise, and support the Patient Services Team in delivering outstanding patient care and customer service. Ensure the smooth and efficient day-to-day operation of patient services across both practice sites. Manage team performance, attendance, training, development, and wellbeing. Motivate and inspire ...

touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Salesforce Service Cloud & Agentforce Technical Lead Job Type: Permanent Work Mode: Work from office Location: Leeds, United Kingdom Number of hours: 40 hours per week – full time Ready … utilize your experience and expertise in Salesforce Service Cloud We have an exciting role for you - Salesforce Service Cloud & Agentforce Technical Lead! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location : Leeds Valley Park/Yorkshire - Hybrid Working (a mix of office and home … Ofwat. Some of the key responsibilities include the following Build and maintain relationships with internal and external stakeholders to optimise & ensure continuity of service Build and maintain relationships with YW Finance to improve service delivery and aid effective payment of bills & issue resolution Manage & optimize monthly billing process ...

business helping organisations strengthen their cyber security awareness through smart technology, training and analytics. You’ll play a key role in delivering a brilliant customer experience, solving technical issues and supporting a product used by a rapidly growing customer base. A note to applicants, they are also open … across phone and email. Diagnose and resolve technical queries quickly, with a strong focus on achieving high first-line resolution rates. Take ownership of customer issues from initial contact through to resolution, ensuring communication stays clear throughout. Work closely with the Product team when more complex technical problems need ...

help us shape a stronger, fairer future? Your next career move starts here.As a Principal Data Analyst in HMRC’s Risk and Intelligence Service (RIS), you will play a leading role in the UK government’s digital transformation journey. You will harness advanced analytical techniques and emerging technologies … paced, collaborative environment. This is your opportunity to join a forward-thinking, expert community and make a lasting difference.Job descriptionHMRC's Risk and Intelligence Service (RIS) are looking for people with the experience and skills to join us as a Principal Data Analyst. You'll find excellent opportunities ...

services to retailers across the UK and beyond. Our products span Point of Sale and Store systems to Head Office and warehousing solutions. Our customer base is as varied and diverse as our products ranging from independent stores to department stores, large chains and multinationals. About the role … primary function of the role is to provide effective support to the RCS customer base covering a range of software and hardware solutions. This entails logging support requests, fault identification and providing a satisfactory resolution to the fault or query. This is an opportunity to be part ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but we’re moving … Business Analyst to join the IT SAP team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

based in Wakefield, who are looking for an Implementation Project Coordinator to join their team. This is an exciting opportunity to take ownership of customer implementation projects, ensuring a smooth onboarding experience while delivering projects on time and to a high standard. You'll work closely with customers … internal teams to coordinate implementations, manage project plans, gather requirements, mitigate risks and provide excellent customer service throughout the project lifecycle. Key Responsibilities of the Implementation Project Coordinator: Manage multiple customer implementation projects from kick-off to completion. Lead customer meetings and gather implementation requirements. Create ...

join their team and provide remote technical support, troubleshooting and guidance to customers. This is predominantly a desk based role, with occasional travel to customer sites when additional hands on support is required. It could be an ideal move for someone currently working as an AV Installation Engineer … Service Engineer, AV Field Engineer or AV Technician who has built strong technical knowledge on the tools and is now looking for a better work life balance without stepping away from the AV industry. What will you be doing? You'll become a key technical point of contact ...

SHARE Multi Academy Trust undertaking varied duties. You will be working with a hardworking and friendly team. Role The role will include: Administration/Customer Service Inputting data with a high level of accuracy To deal courteously and efficiently with all visitors and provide refreshments Answering the telephone … Closing Date Monday, 31st August 2026 Start Date Monday, 7th September 2026 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Non judgemental Excellent attendance Microsoft Office, Word ...

point of contact for clients' technical and business teams throughout the integration process, enabling clients to go live as soon as possible. Provide excellent customer service, helping position TransUnion ahead of competitors through ease of integration. Develop a strong technical understanding of how clients … responses to tenders and RFIs, as well as delivering technical presentations to prospective clients as part of pre-sales activity. Required Knowledge And Experiences Customer-focused, with the ability to support clients through technical integration processes. Able to understand products and services from a technical perspective and apply this ...

What you will do The Service Reliability Engineer is accountable for improving the reliability, observability and operational resilience of cloud-hosted services. The role focuses on monitoring, early issue identification, cloud engineering and automation, using tools and practices such as Bicep, Azure DevOps, GitHub and Ansible to support consistent … repeatable and well-governed service operation. Monitoring, observability and alerting across cloud infrastructure, platform services and supported application environments; Cloud engineering and automation, including Infrastructure as Code, deployment pipelines, configuration management and standards-led delivery; and Promoting service resiliency through proactive issue identification, operational insight, automation and continuous ...

Bradford Teaching Hospitals NHS Foundation Trust is unable to provide sponsorship for this role . An exciting opportunity has arisen to join the Education Service, as part of the Business Development and Governance Team at Bradford Teaching Hospitals NHS Foundation Trust. The post holder will support the Mandatory Training … department operates within Field House at Bradford Royal Infirmary. Main duties of the job The post holder will provide a first point of contact service for all Trust staff relating to ESR, including queries related to eLearning and course bookings. They will also be the first point of contact ...