14 of 14 Customer Service Jobs in Wiltshire

Customer Advisor Salary: 13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks … note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy. ...

market leading, award winning, professional services organisation based in Salisbury. This is an excellent opportunity for someone with a passion for technology and customer service to develop their skills within a supportive environment, acting as the first point of contact for IT support across the business. The Role … Assisting with hardware and software installations, configurations, and upgrades Contributing to IT projects, including system upgrades and new implementations Delivering a high level of customer service with a positive and proactive approach This is a user-facing role , requiring strong communication skills and a professional, approachable manner. About ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Service Desk Analyst - DV Cleared + DV Cleared role + £400 per day Inside + Onsite role - Bath based Key Skills: + Experienced Service Desk + DV Cleared The Role: We are seeking an experienced Senior Service Desk Analyst to provide advanced technical support, mentor junior team … members, and help drive continual service improvement across the IT support function. This role serves as a key escalation point for complex incidents, ensures high-quality customer service, and contributes to the stability and performance of end-user technology services. The ideal candidate combines strong technical troubleshooting ...

join a well-established professional services company going through a period of change and transformation. Two new positions have been created to join their service desk team on a permanent basis based out of Salisbury (hybrid). We have successfully filled one of those positions and are now looking … second analyst to join the team! Your new roleYou will be joining an established Service Desk, reporting to the Service Desk Manager and working alongside the Service Delivery Manager, to resolve 1st Line tickets. We are ideally looking for someone who has worked in a similar sized ...

About Systemagic: At Systemagic we have 25 years’ experience providing business award winning IT support services. Our approach is entirely customer focused as we are committed to providing what our clients want, when they need it, in the most effective manner to ensure that the technology works for you. … year Apprenticeship Awards 2017 – Commitment to Apprenticeships Responsibilities: Proactively and reactively deliver first line helpdesk and technical support as required to our clients Administer service tickets for the service desk, creating new tickets, updating and closing tickets Receive and make telephone calls to our clients and suppliers ...

requiring presence by phone, virtual and onsite. Key Responsibilities: Resolve diverse issues across Windows endpoints, Microsoft 365, and core business applications, ensuring high-quality service and timely escalation. Manage users, licensing, and security within the Microsoft 365 stack while overseeing device enrolment and policy deployment via tools like Intune. … communication to clients and maintaining detailed documentation. Proactively identify recurring technical issues and propose modern solutions to improve the internal knowledge base and overall service delivery. Key Skills and Experience: Commercial experience in an IT Support role, ideally within an MSP or client-facing environment Strong windows 10/ ...

create and implement new features to be used within the system Monitor incoming errors and ensure these are investigated and resolved within the agreed customer Service Level Agreement (SLA) Carry out thorough testing to ensure a Right First Time result is achieved Monitor and manage error logs, backups … effective manner with all customers to ensure that they are kept informed of updates/progress Take incoming calls and deal with customer queries on a daily basis when required Understand and manage customer queries. Implement resolutions to these or ensure the responsible party is made aware ...

administrative function. Key Responsibilities: Data Management: Accurately process and maintain up-to-date records Inbox Mastery: Manage and prioritise a high-volume inbox efficiently Customer Service Excellence: Deliver proactive and professional service to internal and external customers Network Support: Liaise with the garage network, providing essential support ...

administrative function. Key Responsibilities: Data Management: Accurately process and maintain up-to-date records Inbox Mastery: Manage and prioritise a high-volume inbox efficiently Customer Service Excellence: Deliver proactive and professional service to internal and external customers Network Support: Liaise with the garage network, providing essential support ...

Site) Monday to Friday - Office Hours At Oakhouse Foods, part of Pilgrim's Europe, data drives everything we do — from operational performance to customer experience. We're looking for a technically strong and commercially aware Integrations & Data Engineer to design, build and support resilient data pipelines and system integrations … transfer operations. Familiarity with additional Azure data and compute services beneficial to integration workloads. Personal & Professional Skills Strong analytical and critical thinking ability Customer-focused approach to supporting internal teams and franchise partners Ability to explain technical concepts clearly Confidence mentoring support staff Commercial awareness and understanding ...

Swindon Surrounding areas 38k- 45k Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: Intruder Service Experience (Galaxy would be beneficial) Fire Knowledge (Advanced, kentech and morley would be useful) Knowledge of Intruder alarms Excellent customer service skills … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: Company Vehicle Mobile Phone Stand ...

permanent basis. What you will be doing: Provide day-to-day support across the full range of HR operations, ensuring a high standard of service to employees and managers Maintain and update employee records, including Time and Attendance System and payroll systems to ensure compliance and accuracy … will need to succeed: Previous experience in Payroll and administration is essential, HR experience also beneficial Excellent computer IT skills Strong communication and customer service skills at all levels Excellent level of attention to detail and the ability to work under pressure to deadlines What you will receive ...