Remote 2nd Line Engineer Jobs

101 to 119 of 119 Remote 2nd Line Engineer Jobs

2nd Line Avaya Support Engineer

Basildon, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
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2nd Line Avaya Support Engineer

Doncaster, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
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2nd Line Avaya Support Engineer

Birmingham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
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2nd Line Avaya Support Engineer

Nottingham, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
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2nd Line Avaya Support Engineer

Stockport, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
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2nd Line Avaya Support Engineer

Shrewsbury, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
Posted:

2nd Line Avaya Support Engineer

Dartford, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Avaya expertise in a remote-first environment with real career progression? We're working with a leading UK tech services provider to find a 2nd Line Avaya Support Engineer who’s confident with Avaya CMS 8 or 10 , and comfortable handling user changes, deletions , and … well-established engineering group You’ll need: ? Hands-on experience with Avaya CMS 8 or 10 (additions, deletions, user changes) ? Previous experience in a 2nd line/tiered support environment ? Eligibility for BPSS & NPPV3 clearance (after probation) Nice to Have: ? Experience with CXone, NICE, or cloud contact More ❯
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2nd Line Support Engineer

Chippenham, England, United Kingdom
Hybrid / WFH Options
Claritas Solutions Ltd
big and small. Their passion is simple – make IT easier and more efficient, so companies can grow with confidence. About the role As a 2nd Line Engineer, you will be part of a talented resolution team, working closely with the response and escalation teams. You … any other protected category. We and our clients celebrate diversity and are committed to creating inclusive environments for all employees. Please note: in line with the UK employment law, candidates must be eligible to live and work in the UK, and upon offer, proof of eligibility will be More ❯
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IT 2nd Line Support Engineer

London, United Kingdom
Hybrid / WFH Options
Aventum Group
benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions. Role Summary The IT 2nd Line Support Engineer role sits within the IT Service Desk Team. Their purpose is to lead and oversee the IT … in all aspects of IT across the group. Tickets are sent via email to our Helpdesk (Zendesk) and need to be resolved in line with our SLAs. Role Responsibilities Maintain a 99% SLA. Ensure the Joiners, Changers, and Leaver's processes are followed correctly. End-user support regarding More ❯
Employment Type: Permanent
Salary: GBP Annual
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Field 2nd Line IT Support Engineer - Milton Keynes Region

Newport Pagnell, England, United Kingdom
Hybrid / WFH Options
entrust IT
An experienced Field 2nd Line IT Support Engineer with at least 3 years of experience is needed to join the team at entrust IT, a leading Managed Services Provider supporting IT infrastructures for multiple clients. The role will cover Milton Keynes or the surrounding region … Home and client-site working in your region Varied challenges and a focus on good quality work Key Responsibilities: As an IT Field Engineer, you will already have experience with remote analysis of issues, diagnosis and support. Work with the customer to understand each issue so that you … can recreate it, diagnose it or escalate it to 3rd line colleagues with specialist skills where necessary. Monitor and follow up on client's issues, taking ownership to see they progress to a conclusion. Required Qualifications & Experience: At least 3 years of IT Support experience, preferably including on More ❯
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Microsoft Solutions Engineer (2nd Line Service Desk Engineer)

Hemel Hempstead, Hertfordshire, United Kingdom
Hybrid / WFH Options
Smartdesc
Microsoft Solutions Engineer (2ndLine Service Desk Engineer) Based: Hemel Hempstead, with hybrid working Type: Full-time Salary: Up to £35k Eligibility : You must be eligible to work in the UK As a result of rapid growth plans a fantastic opportunity has arisen for a Microsoft Solutions … Engineer to join our team of dedicated technical experts, reporting to the IT Service Desk Team Leader. This is an ideal opportunity for somebody who is looking to start their career within the IT function. We can offer you long term career development within a well-established and … Tier 1, Tier 2 and Tier 3 Engineers. This is a full time, permanent role, offering an immediate start for a Microsoft Solutions Engineer who enjoys working within a busy and fast paced technical environment. This role has been created to support the rapid expansion of the company More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd Line Service Desk Engineer - MSP

Lincoln, England, United Kingdom
Hybrid / WFH Options
Datcom
features. Direct message the job poster from Datcom Head of Talent | Neurodiversity Champion | Driving Inclusive, Future-Ready Workforces We are currently recruiting an experienced 2nd Line Service Desk Engineer with up-to-date Microsoft certifications and MSP experience to join our growing team based in … Industries: Accounting, IT Services, and IT Consulting Referrals can double your chances of interview success at Datcom. Get notified about new Service Desk Engineer jobs in Lincoln, England, United Kingdom . #J-18808-Ljbffr More ❯
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2nd Line Support Engineer

Waterlooville, Hampshire, United Kingdom
Hybrid / WFH Options
Spiral Solutions Recruitment Ltd
they are very much focused on providing the best customer satisfaction with brilliant technical support. I am looking for an experienced and dynamic Second Line Engineer to join the helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets … and changes within contracted service levels. Your key responsibilities will be to handle escalated issues from first-line support that require a deeper level of technical expertise as well as Perform advanced troubleshooting of hardware, software, network, and system-related issues and Coordinate with third-line More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

2nd Line Support Engineer

West Bromwich, England, United Kingdom
Hybrid / WFH Options
TieTalent
needs, and deliver excellent service. Watch your IT career take off with us. Requirements The ideal candidate will have a proven track record in 2nd Line support. Technical qualifications are desirable but not essential, as we provide opportunities to gain necessary certifications. Strong Microsoft 365 and Azure More ❯
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Senior 2nd Line Service Desk Engineer - GBP 38000

Bristol, Avon, South West, United Kingdom
Hybrid / WFH Options
Nextech Group Limited
Role: Senior Level 2 Service Desk Engineer ?? Location: Portishead HQ (with occasional travel to local sites) ?? Full-time | 37.5 hrs/week | Mon-Fri between 07:30-19:30 (rotational shifts) ?? Permanent Role - hybrid ?? Salary: Up to £38,000 - £40,000 Are you a passionate problem-solver who … of helping people, fixing issues, and improving IT services that really matter? We're on the hunt for a Level 2 Service Desk Engineer to become the go-to expert for technical support across a vital public sector organisation. ? Why You'll Love This Role * Jumping into action … helping roll out innovative IT solutions * Helping shape and elevate IT support for a critical, high-availability environment ??? What You'll Be Doing * Handling 2nd line support, technical troubleshooting, and proactive maintenance * Maintaining high levels of customer satisfaction through top-tier communication and expertise * Suggesting service improvements More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Second Line Support Engineer

City Of Bristol, England, United Kingdom
Hybrid / WFH Options
Peaple Talent
Job Title: 2nd Line Support Engineer Location: Bristol (hybrid) Salary: £28,000 - £35,000 This is an exciting opportunity to join a forward-thinking, people-first business that truly values innovation, collaboration, and personal growth. You will be responsible for providing technical support, troubleshooting, and More ❯
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2nd Line Engineer

Bath, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customer service to clients. The successful candidate has to have More ❯
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2nd Line Engineer

Newport, Wales, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customer service to clients. The successful candidate has to have More ❯
Posted:

2nd Line Engineer

Bristol, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: This is an exciting role to join a collaborative company, where you will be responsible for providing technical support, troubleshooting, and customer service to clients. The successful candidate has to have More ❯
Posted:
2nd Line Engineer
Work from Home
10th Percentile
£28,000
25th Percentile
£29,000
Median
£32,500
75th Percentile
£37,500
90th Percentile
£42,500