51 to 65 of 65 Remote 3rd Line Support Jobs

3rd Line Service Desk Engineer Location: Newport or Cardiff (Hybrid) The Opportunity A superb opportunity for a 3rd line service desk engineer to join a well-established IT consultancy with a broad range of clients across diverse sectors. Provide advanced technical support and managing the infrastructure and security requirements of the client. Take ownership of infrastructure, security, and support across a varied client estate. Excellent experience within the Microsoft environments, proactive about automation, and solid in backup and disaster recovery, The Role: Support the infrastructure stack … Maintain patching schedules for Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Maintain compliance with Cyber Essentials standards. Provide support including Microsoft Intune and legacy systems Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration for various More ❯

3rd Line Service Desk Engineer Location: Newport or Cardiff (Hybrid) The Opportunity A superb opportunity for a 3rd line service desk engineer to join a well-established IT consultancy with a broad range of clients across diverse sectors. Provide advanced technical support and managing the infrastructure and security requirements of the client. Take ownership of infrastructure, security, and support across a varied client estate. Excellent experience within the Microsoft environments, proactive about automation, and solid in backup and disaster recovery, The Role: Support the infrastructure stack … Maintain patching schedules for Microsoft applications, third-party applications, and anti-virus definitions including Microsoft Defender. Maintain compliance with Cyber Essentials standards. Provide support including Microsoft Intune and legacy systems Support device endpoints using Manage Engine Endpoint & Applications Manager. Maintain patching schedules and configuration for various More ❯

Third Line Engineer (Server and Storage) Salary: £45,000 - £50,000 Location: High Wycombe Hybrid: 3 days a week in the office About the Role A client of ours is a managed service provider that is growing at a healthy pace and is looking to hire another Third … Line Support Engineer. We are looking for someone with experience in the Microsoft Windows tech stack and the ability to build VMware from scratch. The company are small to medium-sized and is looking to grow due to an increasing client base. Based near High Wycombe … days a week. However, during the probation period, the position will be on-site 5 days a week. Skills Required Experience working in a 3rd Line support position Windows Server VMware builds from scratch Hardware setups with HPE and DELL PowerEdge Network Storage Solutions – SAN More ❯

Third Line Engineer (Server and Storage) Salary: £45,000 - £50,000 Location: High Wycombe Hybrid: 3 days a week in the office About the Role A client of ours is a managed service provider that is growing at a healthy pace and is looking to hire another Third … Line Support Engineer. We are looking for someone with experience in the Microsoft Windows tech stack and the ability to build VMware from scratch. The company are small to medium-sized and is looking to grow due to an increasing client base. Based near High Wycombe … days a week. However, during the probation period, the position will be on-site 5 days a week. Skills Required Experience working in a 3rd Line support position Windows Server VMware builds from scratch Hardware setups with HPE and DELL PowerEdge Network Storage Solutions – SAN More ❯

be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Stable 3rd Line Service Desk Engineer Location: Newport or Cardiff (Hybrid) The Opportunity A superb opportunity for a 3rd line service … desk engineer to join a well-established IT consultancy with a broad range of clients across diverse sectors. Provide advanced technical support and managing the infrastructure and security requirements of the client. Take ownership of infrastructure, security, and support across a varied client estate. Excellent experience … within the Microsoft environments, proactive about automation, and solid in backup and disaster recovery, The Role: Support the infrastructure stack, including Microsoft Entra ID, SSO, Azure, VMs consisting of domain controllers, file servers, hosted RDS environment, and other hosted services. Maintain patching schedules for Microsoft applications, third-party More ❯

We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability … Business offer Hybrid working (3/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server … platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in More ❯

Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical support More ❯

Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical support More ❯

Purpose The primary objective of the Helpdesk is to provide ongoing support and assistance to customers for any product related issues. The 3rd line Support Engineer is an important part of the Helpdesk team, providing customer software support for DEMS related … a passion for emerging technologies and the drive to ensure the Helpdesk achieves its primary objective. Your Responsibilities and Tasks DEMS/Software Support Act as the escalation point of contact for all reported issues or queries (via telephone or email) relating to DEMS. Receiving, logging, and tracking … degree of customer service, ensuring calls are logged, issues updated and calls closed or escalated as required, in a timely fashion and in line with service level agreements. Provide training and rollout support on DEMS internally and externally as required. Arranging for additional technical support More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities About the Role We are seeking … smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue … resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue … resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. More ❯

smooth operation of IT services and systems across the organisation. As a senior member of the service desk, you will provide advanced technical support, guide junior team members, and contribute to maintaining a secure, stable, and high-performing IT environment. Key Responsibilities Technical Support Deliver expert … level technical support for hardware, software, and network-related issues. Troubleshoot complex problems escalated by junior analysts. Ensure excellent customer service and user communication throughout the resolution process. Identify root causes as part of problem management and provide mitigation strategies. Conduct proactive user follow-ups to confirm issue … resolution. Team Mentorship Provide coaching and support to junior service desk analysts. Assist with onboarding new team members and contribute to developing training resources. Promote a collaborative and positive team culture. System Management Deploy software and hardware updates across the business. Perform regular system maintenance, updates, and backups. More ❯

Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social … employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're seeking an experienced Microsoft Azure Support Engineer to join our Managed Services team. In this role, you'll be responsible for providing advanced support and solutions for our customer … customers cloud-based systems, while also contributing to the continuous improvement and automation of our processes. Key Responsibilities: Provide Technical Support: Offer 3rd-level support for Microsoft Azure, including DevOps, Terraform, Infrastructure-As-Code environments. Troubleshoot and resolve complex technical issues in a timely manner. More ❯

have what is needed for this opportunity, and if so, make an application asap. We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week More ❯