with an emphasis on automation, efficiency, and excellent user experience. To support these ambitions, the team is expanding with a PEGA Developer who will contribute to building next-generation casemanagement workflows. You will become part of a team of 7 members that are highly motivated. The team is characterized by a collaborative spirit, a focus on innovation … high-quality solutions. You will contribute end-to-end: from initial development to deployment in production. Responsibilities: Develop and configure applications using PEGA's low-code platform, focusing on casemanagement processes; Model and configure business rules and decision strategies to streamline operational workflows; Integrate PEGA applications with external systems such as SAP, Oracle databases, and APIs Actively … who brings a critical and collaborative mindset. The ideal candidate brings: 4-5 years of hands-on experience with the PEGA platform (preferably PEGA PRPC); A solid understanding of casemanagement principles and workflow design; Familiarity with system integration concepts (APIs, databases, middleware); Preferably PEGA certifications such as CSA (Certified System Architect) or CSSA (Certified Senior System Architect More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Keoghs
Keoghs Newcastle Upon Tyne, England, United Kingdom 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Department: Claims Management Location: Newcastle Department: Claims Management Location: Newcastle Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to … RTA claims through to conclusion via a court hearing is necessary. The main aspects of the role will involve: • Review and analysis of files throughout the life of the case, and in accordance with the client guidelines • Develop and maintain client relationships, always keeping the client at the heart of every decision • Formulating an initial strategy for approval by … Legal research • Undertaking telephone negotiations with third party Solicitors • Liaising with the insured and insurers where necessary • Ensuring ‘actions’ are carried out as per the task list within the CaseManagement System • Accurately completing management information processes (MI) • Processing bills • Ensuring all files are kept within ISO 9001 guidelines • To ensure compliance with the SRA Standards & Regulations More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Davies
Tactical Pre-Litigated Credit Hire File Handler Application Deadline: 7 July 2025 Department: Claims Management Employment Type: Permanent - Full Time Location: Newcastle Description Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate Complex … Strategy. •Ability to recognise when sensitivity and tact are required. •Ability to make decisions and remain calm under pressure. •Good IT skills including Word, Outlook, and experience of a CaseManagement System preferred. •Experience of credit hire is essential. The applicant would be expected to have been working in an environment where they have been exposed to credit … of Pre Proceedings Credit Hire •The life cycle of a file •Knowledge of common law and litigation principles •An understanding of costs and protective offers •How to prepare a case for litigation Personal Development: •This role offers an opportunity to develop a range of legal skills under supervision. •Further career progression will depend on the File Handler aptitude and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
NatWest Group
You’ll work closely with HR business leaders, tech teams, external stakeholders to ensure these systems effectively meet the needs of HR processes, such as HCM processes, payroll, performance management, benefits processes, along with personal data and information This is a chance to lead and evaluate current HR requirements to identify opportunities for enhancements or process optimisations You’ll … processes in all key colleague services. You’ll gather, document, and prioritize HR-related requirements for both ServiceNow and Workday platforms, specifically for modules such as Workday Human Capital Management, payroll, talent acquisition, performance management, and employee lifecycle. You’ll also: Develop clear, comprehensive documentation including business requirements, functional specifications, and user stories for HR system enhancements and … in Agile or Scrum environments. In addition, you’ll have: Experience in HR processes, ideally in the HCM space Prior experience with ServiceNow HR Service Delivery modules such as CaseManagement, Knowledge Management Experience of Customer or Colleague Journey Development Strong interpersonal, communication, and collaboration skills, with the ability to work effectively with HR professionals, tech teams More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
NatWest Group
You’ll work closely with HR business leaders, tech teams, external stakeholders to ensure these systems effectively meet the needs of HR processes, such as HCM processes, payroll, performance management, benefits processes, along with personal data and information This is a chance to lead and evaluate current HR requirements to identify opportunities for enhancements or process optimisations You’ll … processes in all key colleague services. You’ll gather, document, and prioritize HR-related requirements for both ServiceNow and Workday platforms, specifically for modules such as Workday Human Capital Management, payroll, talent acquisition, performance management, and employee lifecycle. You’ll also: Develop clear, comprehensive documentation including business requirements, functional specifications, and user stories for HR system enhancements and … in Agile or Scrum environments. In addition, you’ll have: Experience in HR processes, ideally in the HCM space Prior experience with ServiceNow HR Service Delivery modules such as CaseManagement, Knowledge Management Experience of Customer or Colleague Journey Development Strong interpersonal, communication, and collaboration skills, with the ability to work effectively with HR professionals, tech teams More ❯
London, England, United Kingdom Hybrid / WFH Options
Financial Conduct Authority
firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA . The Regulatory CaseManagement Service (RCMS) is a core capability underpinning our critical regulatory workflows. It supports our frontline Regulatory staff, by standardising workflows, ensuring high-quality data for improved decision-making, and … and ongoing development of the RCMS, establishing business-led product ownership, evolving ways of working, embedding effective change governance and mechanisms for measuring service ‘health’ Define and drive the casemanagement strategy and roadmap, collaborating with stakeholders to align with the broader FCA strategy Take ownership of regulatory casemanagement workflows, promoting continuous improvement and prioritising … next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here ) Minimum Extensive experience of managing products and operational services, including service and product management using casemanagement platforms such as Salesforce Experience of building and optimising business workflows and processes to enhance efficiency and effectiveness Strong people leader with experience of More ❯
London, England, United Kingdom Hybrid / WFH Options
Financial Conduct Authority
to account and protecting consumers, in line with the FCA’s objectives. Retail and Regulatory Investigations (RRI) focuses on misconduct by regulated firms and individuals across retail banking, asset management, insurance intermediation, crypto assets. Cases typically involve mis-selling, governance failures, client asset issues, and breaches of AML controls. In addition to opportunities with RRI, opportunities within Wholesale and … WUBI investigates serious market abuse and tackle unauthorised financial activity that puts consumers at risk. What will you be doing? Investigation & Litigation Support Associates are key members of our case teams and play a vital role throughout the wider department. As a Support Associate, you are responsible for the overall administration of our case work, your core tasks … are: Managing the uploading of material onto document management systems and ensuring compliance with document management protocols Conducting general administrative tasks relating to investigations Reviewing and the categorisation of evidence Drafting documents (including correspondence, memoranda, reports and minutes of internal and external meetings), proof reading, preparation of bundles for interviews with witnesses and subjects, for disclosure and for More ❯
a Senior Business Solutions Architect to join our growing Professional Services team in the UK. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … CaseManagement System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects … ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement - helping ensure solutions More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Themis Solutions Inc
Services team in the UK. This role can sit in Manchester or Remote in England. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … CaseManagement System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects … ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement - helping ensure solutions More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Themis Solutions Inc
Services team in the UK. This role can sit in Manchester or Remote in England. What your team does: ShareDo, part of Clio, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes. We are currently targeting mid to large law firms who use ShareDo as their … CaseManagement System to streamline processes, maximize margin, and provide improved client experiences. In March 2025, Clio, the global leader in cloud-based legal technology, announced the strategic acquisition of ShareDo. Headquartered in Vancouver, Canada, Clio has offices in Toronto, Calgary, Dublin, Manchester, and Sydney, with a global workforce of 1,400+ employees. At ShareDo, Business Solution Architects … ShareDo fits into their broader enterprise architecture, including integrations, data models, and system dependencies. Make recommendations around data and integration architecture that support scalable, maintainable solutions. Product Influence & Change Management Feed client and domain insight into the product roadmap, influencing core features and product strategy. Support adoption and change through mentoring, training, and proactive client engagement — helping ensure solutions More ❯
London, England, United Kingdom Hybrid / WFH Options
JNC Recruitment Limited
Cloud with an emphasis on HR and Talent Modules. Experience in Applications Security, Approvals, and extensibility tools (HCM Experience Design Studio Experience of a range of the following : Profile Management (Talent Profile), Performance & Goal Management, Talent Review & Succession Planning, Oracle ME applications, Oracle Grow, Dynamic Skills, Recruiting Cloud, Cloud Learning, HR Helpdesk/CaseManagement, Benefits … Workforce Compensation Absence Management and Time & Labor In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information More ❯
Amityville, New York, United States Hybrid / WFH Options
Indotronix International Corp
fire safety, PPE, emergency preparedness, confined spaces, walking/working surfaces, first aid/CPR/AED, and OSHA records management. • Implement all environmental programs, including LQG hazardous waste management, wastewater management, stormwater management, air emissions management, and Suffolk County Article 12 requirements. • Implement all sustainability initiatives and coordinate data collection from all projects in which … Safety requirements of DoD 4145.26-M, DCSA Security requirements of DoD 5100.76-M, DoD Transportation requirements of DoD 4500.9-R, and ATF requirements of 27 CFR 555. • Oversee injury casemanagement, including implementation of conservative care, early intervention, and ergonomic improvements. Ensure completion of injury and incident investigations with effective corrective and preventative actions to prevent recurrence. • Work More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
will be proficient in automation and orchestration tools (e.g., SOAR platforms, scripting languages like Python, PowerShell) and have experience with integrating security tools (e.g., SIEM, EDR, firewalls) APIs, and CaseManagement tools for data enrichment. Responsibilities: Build security automations, logging, and SIEM detections to improve the CDO's efficiency, scalability, and incident response capabilities. Design, implement, and maintain … threat intelligence and vulnerability management. Collaborate with CDO analysts to identify repetitive tasks and automate them to improve operational efficiency. Collaborate with Threat Intelligence, Incident Response, and Attack Surface Management to build and tune robust SIEM detections for both proactive and reactive response actions. Continuously evaluate automation solutions for performance, reliability, and scalability, making improvements, as necessary. Collaborate with … role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at More ❯
in automation and orchestration tools (e.g., SOAR platforms, scripting languages like Python, PowerShell) and have 5-7 years experience with integrating security tools (e.g., SIEM, EDR, firewalls) APIs, and CaseManagement tools for data enrichment. Responsibilities: Design, implement, and maintain automated workflows and playbooks to streamline CDO operations, including incident response, threat hunting, cyber threat intelligence and vulnerability … scalability, and incident response capabilities. Collaborate with CDO analysts to identify repetitive tasks and automate them to improve operational efficiency. Collaborate with Threat Intelligence, Incident Response, and Attack Surface Management to build and tune robust SIEM detections for both proactive and reactive response actions. Continuously evaluate automation solutions for performance, reliability, and scalability, making improvements, as necessary. Collaborate with … role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. More ❯
intelligence information, producing well written reports to serve a range of intelligence requirements for our clients. Fluent English combined with either Danish, Swedish or Norwegian will be ideal. Investigative casemanagement and research Execute and conduct investigations for a range of business intelligence projects including due diligence, strategic intelligence, ESG DD, market entry studies, asset identification, litigation support … and ensure that our proposals deliver solutions tailored to those needs Work with colleagues to manage the entire project cycle, from initial client request to proposal drafting, acceptance, source management and research, project management, report delivery, and invoicing Liaise with our human source network and expand it by cultivating contacts Work with colleagues to manage project resources and More ❯
intelligence information, producing well written reports to serve a range of intelligence requirements for our clients. Fluent English combined with either Danish, Swedish or Norwegian will be ideal. Investigative casemanagement and research Execute and conduct investigations for a range of business intelligence projects including due diligence, strategic intelligence, ESG DD, market entry studies, asset identification, litigation support … and ensure that our proposals deliver solutions tailored to those needs Work with colleagues to manage the entire project cycle, from initial client request to proposal drafting, acceptance, source management and research, project management, report delivery, and invoicing Liaise with our human source network and expand it by cultivating contacts Work with colleagues to manage project resources and More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Corecom Consulting
exception handling, and governance for operational workflows Championing structured documentation, change control, and quality assurance throughout the delivery lifecycle Acting as the go-to person for process integrity, stakeholder management, and solution alignment What We’re Looking For: 8–10 years+ of hands-on Business Analysis experience, ideally in regulated or operationally intense environments Proven track record delivering applications … to challenge constructively, navigate complexity, and bring people with you Desirable Extras: Familiarity with Appian or similar low-code workflow platforms Experience designing systems for high-volume data entry, casemanagement, or public-facing services Background in healthcare, social services, or public sector transformation Why This Role: Shape and own a high-profile product with real societal impact More ❯
London, England, United Kingdom Hybrid / WFH Options
Direct Line Group Careers
potential acts of negligence and ensure they are reported immediately to a team leader or member of the compliance team. Esuring good working relationships with team-mates, team leader, management and administrative staff as well as maintaining a good working relationship with suppliers, external organisations and the worksource. Supporting the strategic development of the department and firm by developing …/EL/PL claims handling is preferable, either within an insurance company or law firm environment. Knowledge of Pre Action Protocols, CPR, Practice directions and relevant statute and case law as well as related regulations associated with accidents at work. Experience of using a CaseManagement System and knowledge of JC Guidelines for the assessment of More ❯
London, England, United Kingdom Hybrid / WFH Options
flagstoneim.com
like you? You're an experienced leader with KYC/AML knowledge who always strives for operational excellence, high performance and innovation. What you’ll do: Team Leadership & People Management: Lead, coach, and develop a team of Onboarding KYC Executives (usually 5-7 team members), fostering a high performance culture. KYC Compliance & Process Oversight: Ensuring adherence from the team … and keeping up to date with any regulatory changes, escalating high risk cases where necessary. Performance & SLA Management: Track and manage team productivity to ensure SLAs and onboarding targets are consistently met. Training & Upskilling: Provide ongoing coaching and training on KYC best practices, policies, and operational efficiency. Stakeholder Management & Collaboration: Act as the key liaison between the Onboarding … Adverse media and Financial Crime related screening. Experience in managing bespoke high net worth relationships. Experience of utilising and optimising Salesforce to support managing a team. Significant experience of casemanagement and handling customer queries/complaints with patience and in a personalised, friendly way. Confident in your KYC/AML experience, approving applications and screening tools such More ❯
London, England, United Kingdom Hybrid / WFH Options
Be Informed BV
Next to that, we would like you to have: Knowledge about/experienced with: Business prototyping methods (e.g. Design Thinking); Architecture and frameworks (e.g. Archimate, TOGAF, SOA); Business rule management; Dynamic/adaptive casemanagement; Artificial intelligence, robotic process automation, natural language processing; Application servers, databases, CMS/DMS, and integration platforms. Skills: Ability to translate business More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
N-able Technologies Ltd
you can make a difference! We are looking for a Senior Technical Support Representative for our Edinburgh hub. The role is hybrid. What You'll Do Provide technical/casemanagement assistance to Intermediate engineers as well as deliver high quality service and support to partners via phone, email, and/or chat. Use technical knowledge, problem-solving … be used daily to provide the best response possible to our partners. Maintain and continue to develop in-depth knowledge of N-able products and services. Use our incident management system combined with autonomy over personal caseload to prioritize incidents and manage the load in line with our Service and experience Level Objectives. Adheres to security best practices and More ❯
London, England, United Kingdom Hybrid / WFH Options
Harrowells Ltd
or technology rollouts is desirable. Good organisational skills, with the ability to manage multiple priorities and adapt to the needs of different departments. Familiarity with common legal software (e.g. casemanagement, document management, time recording) is beneficial but not essential. A proactive, solutions-focused mindset and a genuine enthusiasm for helping people improve the way they work More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
SLAs. What are we looking for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM casemanagement software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows 10, Office 365 Admin Centre More ❯
Bromley, England, United Kingdom Hybrid / WFH Options
Direct Line Group
in technical/complex matters Ability to work well under pressure with high attention to detail Ability to communicate effectively with clients, stakeholders and peers. Experience of using a CaseManagement System Experience of supervision, mentoring and development What we’ll give you We wouldn’t be where we are today without our people and the wide variety More ❯
Cardiff, Wales, United Kingdom Hybrid / WFH Options
InterQuest Group (UK) Limited
Senior CaseManagement Developer UK-based (99% hybrid working - work from anywhere in the UK) Up to £65,000 + excellent benefits 36-month Fixed-Term Contract Are you a specialist in legal tech or casemanagement platforms looking for your next big challenge? This is a rare opportunity to join a highly regarded digital and More ❯