Case Management Jobs with Hybrid/Remote/WFH Options

Case Management
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring Case Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Case Management over the 6 months leading up to 27 June 2025, comparing them to the same period in the previous two years.

6 months to
27 Jun 2025
Same period 2024 Same period 2023
Rank 412 497 522
Rank change year-on-year +85 +25 +205
Permanent jobs citing Case Management 65 85 104
As % of all permanent jobs with a WFH option 0.33% 0.25% 0.29%
As % of the Processes & Methodologies category 0.35% 0.27% 0.30%
Number of salaries quoted 59 69 95
10th Percentile £29,750 £27,338 £41,750
25th Percentile £41,250 £31,250 £50,000
Median annual salary (50th Percentile) £45,000 £40,000 £60,000
Median % change year-on-year +12.50% -33.33% +14.29%
75th Percentile £66,250 £53,365 £80,000
90th Percentile £75,500 £74,500 £90,000
UK median annual salary £47,500 £37,500 £55,000
% change year-on-year +26.67% -31.82% +14.58%

All Process and Methodology Skills
Work from Home

Case Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 18,593 30,985 34,821
As % of all permanent jobs with a WFH option 93.60% 89.45% 96.06%
Number of salaries quoted 9,769 23,069 25,053
10th Percentile £25,313 £33,750 £37,500
25th Percentile £40,000 £42,500 £47,500
Median annual salary (50th Percentile) £57,500 £57,500 £62,500
Median % change year-on-year - -8.00% +4.17%
75th Percentile £76,250 £75,750 £82,000
90th Percentile £100,000 £95,000 £100,000
UK median annual salary £55,000 £55,000 £60,800
% change year-on-year - -9.54% +1.33%

Case Management
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Case Management as a proportion of all IT jobs advertised.

Case Management trend for jobs with Hybrid/Remote/WFH options

Case Management
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Case Management.

Case Management salary trend for jobs with a WFH option

Case Management
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing Case Management over the 6 months to 27 June 2025.

Case Management salary histogram for jobs with a WFH option

Case Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (18.46%) SharePoint
2 5 (7.69%) Microsoft Exchange
3 2 (3.08%) CMS
Applications
1 8 (12.31%) Microsoft Excel
2 2 (3.08%) Microsoft Office
3 1 (1.54%) Microsoft PowerPoint
Business Applications
1 5 (7.69%) Dynamics CRM
2 3 (4.62%) Visualfiles
3 1 (1.54%) Dynamics NAV
3 1 (1.54%) Salesforce CRM
Cloud Services
1 19 (29.23%) Power Platform
2 18 (27.69%) Azure
3 16 (24.62%) PowerApps
4 12 (18.46%) Power Automate
5 10 (15.38%) Azure Data Factory
5 10 (15.38%) IaaS
5 10 (15.38%) PaaS
6 6 (9.23%) Microsoft 365
7 5 (7.69%) Azure DevOps
7 5 (7.69%) Dynamics 365
8 2 (3.08%) SaaS
9 1 (1.54%) AWS
9 1 (1.54%) Azure API Management
9 1 (1.54%) Azure Logic Apps
9 1 (1.54%) Kong
9 1 (1.54%) OneDrive
9 1 (1.54%) Salesforce Service Cloud
Communications & Networking
1 9 (13.85%) Remote Desktop
2 1 (1.54%) Firewall
2 1 (1.54%) Internet
2 1 (1.54%) VoIP
Database & Business Intelligence
1 15 (23.08%) Power BI
2 14 (21.54%) SQL Server Integration Services
3 11 (16.92%) SQL Server Reporting Services
4 10 (15.38%) Data Warehouse
4 10 (15.38%) Star Schema
5 5 (7.69%) SQL Server
6 4 (6.15%) PostgreSQL
7 1 (1.54%) GIS
7 1 (1.54%) MongoDB
7 1 (1.54%) Neo4j
7 1 (1.54%) NoSQL
7 1 (1.54%) Relational Database
7 1 (1.54%) TigerGraph
Development Applications
1 10 (15.38%) SQL Server Management Studio (SSMS)
2 1 (1.54%) Appium
2 1 (1.54%) TestRail
General
1 19 (29.23%) Legal
2 15 (23.08%) Finance
3 13 (20.00%) Law
4 12 (18.46%) Social Skills
5 4 (6.15%) Marketing
6 3 (4.62%) Back Office
7 2 (3.08%) Analytical Skills
7 2 (3.08%) Inclusion and Diversity
7 2 (3.08%) Local Government
7 2 (3.08%) Multimedia
7 2 (3.08%) Organisational Skills
8 1 (1.54%) Billing
8 1 (1.54%) Documentation Skills
8 1 (1.54%) Influencing Skills
8 1 (1.54%) Presentation Skills
8 1 (1.54%) Public Sector
8 1 (1.54%) Retail
Job Titles
1 24 (36.92%) Developer
2 11 (16.92%) Analyst
2 11 (16.92%) IT Support
3 10 (15.38%) Business Developer
3 10 (15.38%) Business Intelligence Developer
3 10 (15.38%) ETL Developer
3 10 (15.38%) Power BI Developer
3 10 (15.38%) SQL BI Developer
3 10 (15.38%) SQL Developer
4 9 (13.85%) 2nd Line Support
5 8 (12.31%) Senior
6 6 (9.23%) Senior Developer
6 6 (9.23%) SSIS Developer
7 5 (7.69%) 1st Line Support
7 5 (7.69%) 1st Line Support Analyst
7 5 (7.69%) IT Analyst
7 5 (7.69%) IT Manager
7 5 (7.69%) Remote Support Analyst
7 5 (7.69%) Support Analyst
7 5 (7.69%) Support Manager
Libraries, Frameworks & Software Standards
1 10 (15.38%) .NET
2 5 (7.69%) HTML5 Canvas
3 4 (6.15%) AngularJS
3 4 (6.15%) Kafka
3 4 (6.15%) React
4 3 (4.62%) .NET Framework
4 3 (4.62%) REST
5 2 (3.08%) HTML
5 2 (3.08%) RESTful
6 1 (1.54%) ASP.NET Web API
6 1 (1.54%) NumPy
6 1 (1.54%) OAuth
6 1 (1.54%) OAuth2
6 1 (1.54%) OpenCV
6 1 (1.54%) Pandas
6 1 (1.54%) Regular Expression
6 1 (1.54%) RFC 2544
6 1 (1.54%) scikit-learn
6 1 (1.54%) SQLAlchemy
6 1 (1.54%) Visualforce
Miscellaneous
1 11 (16.92%) Management Information System
2 6 (9.23%) Product Ownership
3 5 (7.69%) Video Conferencing
4 4 (6.15%) Team-Oriented Environment
5 2 (3.08%) Greenfield Project
5 2 (3.08%) Legacy Systems
6 1 (1.54%) AI Agents
6 1 (1.54%) Blog
6 1 (1.54%) Cloud Native
6 1 (1.54%) Data Centre
6 1 (1.54%) Embedded Systems
6 1 (1.54%) Fibre Optics
6 1 (1.54%) Low-Code
6 1 (1.54%) Mobile App
6 1 (1.54%) Onboarding
Operating Systems
1 2 (3.08%) Windows
2 1 (1.54%) Android
2 1 (1.54%) Apple iOS
Processes & Methodologies
1 27 (41.54%) Customer Service
2 25 (38.46%) Problem-Solving
3 24 (36.92%) CRM
4 15 (23.08%) Business Intelligence
5 13 (20.00%) Analytics
5 13 (20.00%) Decision-Making
6 11 (16.92%) Agile
6 11 (16.92%) ETL
6 11 (16.92%) ITIL
7 10 (15.38%) Change Management
7 10 (15.38%) Critical Thinking
7 10 (15.38%) Data Mapping
7 10 (15.38%) Kimball Methodology
7 10 (15.38%) Mentoring
7 10 (15.38%) Service Management
8 9 (13.85%) ITSM
9 8 (12.31%) Project Management
10 7 (10.77%) Document Management
11 6 (9.23%) DevOps
11 6 (9.23%) User Experience
Programming Languages
1 15 (23.08%) SQL
2 10 (15.38%) JavaScript
3 7 (10.77%) C#
3 7 (10.77%) Python
4 6 (9.23%) Java
5 4 (6.15%) TypeScript
6 2 (3.08%) R
7 1 (1.54%) Apex Code
7 1 (1.54%) C
7 1 (1.54%) C++
7 1 (1.54%) Data Analysis Expressions
7 1 (1.54%) Delphi
7 1 (1.54%) Julia
7 1 (1.54%) PowerShell
7 1 (1.54%) SOQL
Qualifications
1 9 (13.85%) MCITP
1 9 (13.85%) Microsoft Certification
1 9 (13.85%) Network+ Certification
2 2 (3.08%) Degree
3 1 (1.54%) CIPD
3 1 (1.54%) SC Cleared
3 1 (1.54%) Security Cleared
Quality Assurance & Compliance
1 12 (18.46%) Data Quality
1 12 (18.46%) SLA
2 4 (6.15%) GDPR
3 2 (3.08%) QA
4 1 (1.54%) Cyber Essentials
4 1 (1.54%) ISO/IEC 27001
System Software
1 5 (7.69%) Active Directory
1 5 (7.69%) Docker
2 1 (1.54%) Embedded Firmware
2 1 (1.54%) Firmware
Systems Management
1 5 (7.69%) Kubernetes
2 1 (1.54%) Terraform
Vendors
1 16 (24.62%) Microsoft
2 3 (4.62%) Siebel
3 2 (3.08%) Salesforce
3 2 (3.08%) Workday
4 1 (1.54%) Aderant
4 1 (1.54%) BT
4 1 (1.54%) Cisco
4 1 (1.54%) HubSpot
4 1 (1.54%) iManage
4 1 (1.54%) Mitel
4 1 (1.54%) MuleSoft
4 1 (1.54%) OpenText
4 1 (1.54%) SAP