Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations … casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It … yourself within the customer's business journey, you will seek to build partnerships that support mutual success and long-term value. Where you'll add value: + Customer Relationship Management - You'll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Recruitment Revolution
re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations casemanagement system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations … casemanagement, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It … yourself within the customer's business journey, you will seek to build partnerships that support mutual success and long-term value. Where you'll add value: + Customer Relationship Management - You'll act as a trusted advisor and strategic point of contact for customers, maintaining long-term relationships to ensure continued value and satisfaction. + Revenue & Retention - Driving revenue More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
RECRUITMENTiQ
platform. Backed by a global leader in legal technology, we're accelerating into a dynamic phase of growth with big ambitions to become Scotlands go-to solution for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and … issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends Required Skills and Experience Experience with legal casemanagement systems (e.g. Denovo, LEAP, Clio, Lawware) Strong understanding of legal workflows and operations Proven experience managing client onboarding or software implementations Excellent communication, presentation, and interpersonal skills … Great organisational skills with the ability to juggle multiple projects Business analysis experience (e.g. requirements gathering, UAT, mapping) Strong grasp of software training and user mentoring Change management and client success know-how Eagerness to quickly get to grips with software updates Familiarity with legal accounts/cashroom processes High IT literacy, including Microsoft Office and remote meeting tools More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
TipTopJob
and long-term function of the company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim casemanagement system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company's IT technical resources and supporting … user impact. Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills. Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. Knowledge of Proclaim casemanagement and experience of working with software provider Eclipse would be a distinct advantage. Prior exposure of BigHand digital dictation and Dragon speech recognition is beneficial. Experience of IP telephone systems e.g. Ringcentral IP Office is desirable. Experience of working in the legal industry is advantageous. Salary, Hours & Benefits: Salary is A£25,000 to A More ❯
London, England, United Kingdom Hybrid / WFH Options
FCA
The team is responsible for coordinating software releases and updates across multiple delivery teams, ensuring seamless integration and stability of the platforms and services that underpin the FCA's casemanagement function. As a key part of our department, the DevOps Team ensures that our systems remain reliable, scalable and aligned with business needs, supporting the smooth delivery … of new features on critical services. The Case & Regulatory Risk Management Product Group is responsible for the ongoing maintenance and enhancement of the FCA's casemanagement products, which are built on the Salesforce platform. This includes a range of supporting technical services and products, such as AWS and Amazon Connect. The group comprises 11 delivery More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Financial Conduct Authority
The team is responsible for coordinating software releases and updates across multiple delivery teams, ensuring seamless integration and stability of the platforms and services that underpin the FCA’s casemanagement function. As a key part of our department, the DevOps Team ensures that our systems remain reliable, scalable and aligned with business needs, supporting the smooth delivery … of new features on critical services. The Case & Regulatory Risk Management Product Group is responsible for the ongoing maintenance and enhancement of the FCA’s casemanagement products, which are built on the Salesforce platform. This includes a range of supporting technical services and products, such as AWS and Amazon Connect. The group comprises 11 delivery More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Financial Conduct Authority
The team is responsible for coordinating software releases and updates across multiple delivery teams, ensuring seamless integration and stability of the platforms and services that underpin the FCA’s casemanagement function. As a key part of our department, the DevOps Team ensures that our systems remain reliable, scalable and aligned with business needs, supporting the smooth delivery … of new features on critical services. The Case & Regulatory Risk Management Product Group is responsible for the ongoing maintenance and enhancement of the FCA’s casemanagement products, which are built on the Salesforce platform. This includes a range of supporting technical services and products, such as AWS and Amazon Connect. The group comprises 11 delivery More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Duncan Lewis Solicitors
Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in … The quality of our work is repeatedly demonstrated by our high success rates. Our lawyers are award winning and many of our cases, which are recorded in the reported case journals, raise new and important issues, and create legal precedents for the future. We also collaborate with other firms on funding and casemanagement issues, and have … have the ability to service privately funded cases Have extensive experience in dealing with all Public Law related work Excellent IT Skills -familiar with Microsoft Office applications and document management skills #J-18808-Ljbffr More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
PSR Limited
The team is responsible for coordinating software releases and updates across multiple delivery teams, ensuring seamless integration and stability of the platforms and services that underpin the FCA's casemanagement function. As a key part of our department, the DevOps Team ensures that our systems remain reliable, scalable and aligned with business needs, supporting the smooth delivery … of new features on critical services. The Case & Regulatory Risk Management Product Group is responsible for the ongoing maintenance and enhancement of the FCA's casemanagement products, which are built on the Salesforce platform. This includes a range of supporting technical services and products, such as AWS and Amazon Connect. The group comprises 11 delivery More ❯
London, England, United Kingdom Hybrid / WFH Options
Broadridge
with all stakeholders you will ensure that there is a clearly defined, managed, and tracked acceptance definition plan for the completion of the program and interim phases. User Testing Management: Managing and coordinating teams during all implementation test phases, aligned to the acceptance definition, you will ensure that there is effective issue/defect management and prioritization. Migration … Scope Definition: You will work with the Scope Owners, Business Analysts, and your client, ensuring that our delivery plans and activities are aligned with the agreed solution scope. Business CaseManagement: Along with the Program Manager you will ensure that the project is tracked to the agreed business case. Closely controlled Change Management being key whether for … internal or client defined changes which is outside of the baseline scope of activities. Risk Management: This will feed into the overall governance and controls and you will be responsible for identify, managing and mitigating risks and issues that occur during the implementation. Product Readiness: Working with our service delivery teams and the client you will navigate the move More ❯
London, England, United Kingdom Hybrid / WFH Options
Zwift
test cases to ensure coverage on all Zwift software products Craft detailed and concise test reports and bug reports and feedback to development, product managers, customer support, and senior management Collaborate with cross-functional teams, including developers, product managers, and designers, to create detailed test plans and test cases based on project requirements and specifications Identify, source, define, and … e.g.: Bluetooth, ANT+, WiFi) Experience in troubleshooting connectivity issues (e.g.: dropouts, latency, interference) across multiple platforms/operating systems Strong analytical problem-solving skills Experience using JIRA and test casemanagement tools (e.g.: TestRail, Testmo) Deep understanding and experience in QA methodologies, tools, and practices Bachelor’s Degree in Computer Science or equivalent demonstrable ability or experience Bonus More ❯
will be joining a small IT operations group that supports approximately 150 staff spread across the world but primarily in Western Europe and the US. Responsibilities : Systems Administration User management, configuration changes, report creation/modification in systems such as: Salesforce Atlassian Confluence/Jira/Crowd Office 365 Additional SaaS tools such as Stova, Docusign, etc. IT Support … Provide support to the TM Forum staff and members at various levels; across different time zones Assist team with JML process; User account management: creation and closure of accounts Maintain and audit user accounts and equipment Website Support: User activation, password resets, account closure Monitor and communicate system uptime Perform software roll-outs, upgrades and updates Support casemanagement Utilizing Salesforce cases and Jira Managing own tickets: responding to customers/staff, keeping details up to date, re-assignments, escalations. Escalating tickets to other teams or vendors, sometimes by creating a new ticket in their own bespoke system Manage purchases, requisitions, and invoices in accounting platform Setting up new vendors Sending contracts for legal review Collect More ❯
London, England, United Kingdom Hybrid / WFH Options
7MELHORES - Marketing Inteligente
on a mission to change the face of the consumer finance industry forever. About The Role The Head of Fraud will lead and enhance our fraud prevention, detection and management capabilities through a data-driven and strategic approach. This role will be pivotal in shaping and executing the fraud and financial crime strategy, working cross-functionally with data, technology … in working with fraud detection systems, transaction monitoring tools, and behavioural analytics Hands-on experience with fraud data analysis, alerting, and automation.. Operational leadership experience across new business screening, casemanagement, investigations, SARs, and fraud chargebacks. Excellent communication, stakeholder management, and decision-making skills. Has the ability to communicate. complex matters effectively with senior leaders/investors … to a maximum of 30 days). 4x life insurance cover Employee assistance program Seniority level Seniority level Executive Employment type Employment type Full-time Job function Job function Management Industries Strategic Management Services Referrals increase your chances of interviewing at 7MELHORES - Marketing Inteligente by 2x Get notified about new Head of Finance jobs in London, England, United More ❯
London, England, United Kingdom Hybrid / WFH Options
Flagstone Group LTD
like you? You're an experienced leader with KYC/AML knowledge who always strives for operational excellence, high performance and innovation. What you’ll do: Team Leadership & People Management: Lead, coach, and develop a team of Onboarding KYC Executives (usually 5-7 team members), fostering a high performance culture. KYC Compliance & Process Oversight: Ensuring adherence from the team … and keeping up to date with any regulatory changes, escalating high risk cases where necessary. Performance & SLA Management: Track and manage team productivity to ensure SLAs and onboarding targets are consistently met. Training & Upskilling: Provide ongoing coaching and training on KYC best practices, policies, and operational efficiency. Stakeholder Management & Collaboration: Act as the key liaison between the Onboarding … Adverse media and Financial Crime related screening. Experience in managing bespoke high net worth relationships. Experience of utilising and optimising Salesforce to support managing a team. Significant experience of casemanagement and handling customer queries/complaints with patience and in a personalised, friendly way. Confident in your KYC/AML experience, approving applications and screening tools such More ❯
London, England, United Kingdom Hybrid / WFH Options
Be Informed BV
of relevant experience in software development. Next to that, we would like you to have: Knowledge about/experienced with: Architecture and frameworks (e.g. Archimate, TOGAF, SOA); Business rule management; Dynamic/adaptive casemanagement; Testing; Application servers, databases, CMS/DMS, CI/CD, and integration platforms. Skills: Ability to translate business requirements into efficient concepts More ❯
La Canada Flintridge, California, United States Hybrid / WFH Options
Argo Recruiting
defense is a strong plus JD from an accredited U.S. law school Active California Bar license in good standing Excellent research, writing, negotiation, and analytical skills Commitment to proactive casemanagement and litigation strategy Why Join This Firm Top-tier compensation ($220K-$250K + quarterly bonuses) Unlimited Paid Time Off for attorneys (with 90 "credit hours" reserved for More ❯
Altrincham, England, United Kingdom Hybrid / WFH Options
PLS Solicitors
using Java (Android) and Objective-C (iOS). Mentoring/supporting junior developers and contributing to collaborative code reviews. Agile Scrum methodologies , including sprint planning and retrospectives. Proclaim (Eclipse) casemanagement system or working in a conveyancing/legal tech environment. What you’ll get in return Opportunity to step into a leadership role , with exposure to mentoring More ❯
CaseManagement Developer 💻 Up to £45,000 + excellent benefits 🏠 99% Hybrid – Work from anywhere in the UK 📍 Manchester-based Legal Technology Team 🕒 Permanent & 36-Month FTC Options Available This is a fantastic opportunity to join one of the UK’s most trusted and community-driven legal services teams. Backed by a well-established organisation known for its … ethical values, you’ll play a key role in modernising casemanagement technology across a high-performing legal division — with flexibility at the heart of how and where you work. We’re looking for a CaseManagement Developer to help design, build, and deliver digital solutions that improve how colleagues manage legal cases and client journeys. … ShareDo), where your skills will directly contribute to simplifying processes, enhancing service delivery, and shaping future workflows. What you’ll be doing: Designing and building technical solutions within the casemanagement system (CMS), currently being migrated to ShareDo Developing and maintaining complex workflows to meet operational and legal service needs Supporting the wider team through mentoring and solution More ❯
through technology. Key Responsibilities: Support new business mobilisations and service growth Manage small-scale IT projects from requirements to delivery Collaborate with suppliers and internal teams Work across multiple casemanagement and IT systems What We're Looking For: Experience with CRM or casemanagement systems (admin level) Project management or business analysis background Strong … of ITIL change processes Confident managing project plans, RAID logs, and budgets Great problem-solving skills in IT support or operations Willingness to travel occasionally Desirable: ITIL or project management qualifications Experience with Mitel VOIP, Caseflow, System 1, ERS, RPA If you are interested and looking for your next role, please apply with a copy of your CV or More ❯
through technology. Key Responsibilities: Support new business mobilisations and service growth Manage small-scale IT projects from requirements to delivery Collaborate with suppliers and internal teams Work across multiple casemanagement and IT systems What We're Looking For: Experience with CRM or casemanagement systems (admin level) Project management or business analysis background Strong … of ITIL change processes Confident managing project plans, RAID logs, and budgets Great problem-solving skills in IT support or operations Willingness to travel occasionally Desirable: ITIL or project management qualifications Experience with Mitel VOIP, Caseflow, System 1, ERS, RPA If you are interested and looking for your next role, please apply with a copy of your CV or More ❯
East Midlands, United Kingdom Hybrid / WFH Options
Investigo
through technology. Key Responsibilities: Support new business mobilisations and service growth Manage small-scale IT projects from requirements to delivery Collaborate with suppliers and internal teams Work across multiple casemanagement and IT systems What We're Looking For: Experience with CRM or casemanagement systems (admin level) Project management or business analysis background Strong … of ITIL change processes Confident managing project plans, RAID logs, and budgets Great problem-solving skills in IT support or operations Willingness to travel occasionally Desirable: ITIL or project management qualifications Experience with Mitel VOIP, Caseflow, System 1, ERS, RPA If you are interested and looking for your next role, please apply with a copy of your CV or More ❯
with an emphasis on automation, efficiency, and excellent user experience. To support these ambitions, the team is expanding with a PEGA Developer who will contribute to building next-generation casemanagement workflows. You will become part of a team of 7 members that are highly motivated. The team is characterized by a collaborative spirit, a focus on innovation … high-quality solutions. You will contribute end-to-end: from initial development to deployment in production. Responsibilities: Develop and configure applications using PEGA's low-code platform, focusing on casemanagement processes; Model and configure business rules and decision strategies to streamline operational workflows; Integrate PEGA applications with external systems such as SAP, Oracle databases, and APIs Actively … who brings a critical and collaborative mindset. The ideal candidate brings: 4-5 years of hands-on experience with the PEGA platform (preferably PEGA PRPC); A solid understanding of casemanagement principles and workflow design; Familiarity with system integration concepts (APIs, databases, middleware); Preferably PEGA certifications such as CSA (Certified System Architect) or CSSA (Certified Senior System Architect More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Keoghs
Keoghs Newcastle Upon Tyne, England, United Kingdom 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Department: Claims Management Location: Newcastle Department: Claims Management Location: Newcastle Description As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to … RTA claims through to conclusion via a court hearing is necessary. The main aspects of the role will involve: • Review and analysis of files throughout the life of the case, and in accordance with the client guidelines • Develop and maintain client relationships, always keeping the client at the heart of every decision • Formulating an initial strategy for approval by … Legal research • Undertaking telephone negotiations with third party Solicitors • Liaising with the insured and insurers where necessary • Ensuring ‘actions’ are carried out as per the task list within the CaseManagement System • Accurately completing management information processes (MI) • Processing bills • Ensuring all files are kept within ISO 9001 guidelines • To ensure compliance with the SRA Standards & Regulations More ❯
Bath, England, United Kingdom Hybrid / WFH Options
Davies
Tactical Pre-Litigated Credit Hire File Handler Application Deadline: 7 July 2025 Department: Claims Management Employment Type: Permanent - Full Time Location: Newcastle Description Are you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate Complex … Strategy. •Ability to recognise when sensitivity and tact are required. •Ability to make decisions and remain calm under pressure. •Good IT skills including Word, Outlook, and experience of a CaseManagement System preferred. •Experience of credit hire is essential. The applicant would be expected to have been working in an environment where they have been exposed to credit … of Pre Proceedings Credit Hire •The life cycle of a file •Knowledge of common law and litigation principles •An understanding of costs and protective offers •How to prepare a case for litigation Personal Development: •This role offers an opportunity to develop a range of legal skills under supervision. •Further career progression will depend on the File Handler aptitude and More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
NatWest Group
You’ll work closely with HR business leaders, tech teams, external stakeholders to ensure these systems effectively meet the needs of HR processes, such as HCM processes, payroll, performance management, benefits processes, along with personal data and information This is a chance to lead and evaluate current HR requirements to identify opportunities for enhancements or process optimisations You’ll … processes in all key colleague services. You’ll gather, document, and prioritize HR-related requirements for both ServiceNow and Workday platforms, specifically for modules such as Workday Human Capital Management, payroll, talent acquisition, performance management, and employee lifecycle. You’ll also: Develop clear, comprehensive documentation including business requirements, functional specifications, and user stories for HR system enhancements and … in Agile or Scrum environments. In addition, you’ll have: Experience in HR processes, ideally in the HCM space Prior experience with ServiceNow HR Service Delivery modules such as CaseManagement, Knowledge Management Experience of Customer or Colleague Journey Development Strong interpersonal, communication, and collaboration skills, with the ability to work effectively with HR professionals, tech teams More ❯