hardware, software, and network issues in the Gloucester office Assisting with user setup, server migrations, and IT security protocols Supporting employees with Microsoft 365, casemanagement software, and remote working solutions Maintaining IT systems and ensuring compliance with cybersecurity and data protection regulations (GDPR) Keeping IT asset records More ❯
from scratch Strong hands-on experience with Python and Selenium Solid understanding of modern CI/CD practices Familiarity with Testrails or similar test casemanagement tools Ability to work independently in a fully remote setup Strong communication skills and a proactive mindset 🔎 Contract Details: Location : Fully remote More ❯
Bath, Somerset, United Kingdom Hybrid / WFH Options
Cathcart Technology
from scratch Strong hands-on experience with Python and Selenium Solid understanding of modern CI/CD practices Familiarity with Testrails or similar test casemanagement tools Ability to work independently in a fully remote setup Strong communication skills and a proactive mindset Contract Details: Location : Fully remote More ❯
Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Yolk Recruitment
hardware, software, and network issues in the Gloucester office ? Assisting with user setup, server migrations, and IT security protocols ? Supporting employees with Microsoft 365, casemanagement software, and remote working solutions ? Maintaining IT systems and ensuring compliance with cybersecurity and data protection regulations (GDPR) ? Keeping IT asset records More ❯
Bethesda, Maryland, United States Hybrid / WFH Options
Amentum
desk support to users of the following systems: • PSC WorkSmarter: An Appian, Blue Prism, and Oracle based platform that hosts various federal applications, including casemanagement, reports, dashboards, workload tracking, agreement processing, budget formulation, and electronic file repositories • PSC OneView: A Salesforce-based platform that hosts various federal More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
twist IT Recruitment
AngularJS, Kafka, Docker, Kubernetes and GCP. Ideally, you will be experienced in the in-house development of specialist CRM systems with any Insurance or casemanagement being desirable but not essential If you are interested, please either apply online or call Gill Twist on 07596871013 or apply online. More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Littlefish
for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM casemanagement software Previous experience using remote support tools to run diagnostics and troubleshooting. Prior experience in troubleshooting and supporting the following technologies - Windows More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Clearline Recruitment Ltd
hardware and software issues and configure systems and applications. Proactively make outbound calls to resolve cases promptly and minimise delays. Maintain up-to-date casemanagement, adhering to agreed processes and ensuring timely updates to customers. Escalate cases to 3rd line support with adequate SLA time remaining and … liaise with suppliers to resolve issues quickly. Document changes in accordance with the Change Management process. Adhere to and improve quality systems, promoting best practices and continuous service improvement. Provide training and guidance to 1st line Technical Support Advisors. Job Title: 2nd Line Support Advisor Salary More ❯
Cambridge, England, United Kingdom Hybrid / WFH Options
Trust In SODA
and orchestration tools (e.g., SOAR platforms, scripting languages like Python, PowerShell) and have experience with integrating security tools (e.g., SIEM, EDR, firewalls) APIs, and CaseManagement tools for data enrichment. Responsibilities Build security automations, logging, and SIEM detections to improve the CDO's efficiency, scalability, and incident response … Collaborate with CDO analysts to identify repetitive tasks and automate them to improve operational efficiency. Collaborate with Threat Intelligence, Incident Response, and Attack Surface Management to build and tune robust SIEM detections for both proactive and reactive response actions. Continuously evaluate automation solutions for performance, reliability, and scalability, making More ❯
cambridge, east anglia, united kingdom Hybrid / WFH Options
Trust In SODA
and orchestration tools (e.g., SOAR platforms, scripting languages like Python, PowerShell) and have experience with integrating security tools (e.g., SIEM, EDR, firewalls) APIs, and CaseManagement tools for data enrichment. Responsibilities Build security automations, logging, and SIEM detections to improve the CDO's efficiency, scalability, and incident response … Collaborate with CDO analysts to identify repetitive tasks and automate them to improve operational efficiency. Collaborate with Threat Intelligence, Incident Response, and Attack Surface Management to build and tune robust SIEM detections for both proactive and reactive response actions. Continuously evaluate automation solutions for performance, reliability, and scalability, making More ❯
Cambridge, south west england, united kingdom Hybrid / WFH Options
Trust In SODA
and orchestration tools (e.g., SOAR platforms, scripting languages like Python, PowerShell) and have experience with integrating security tools (e.g., SIEM, EDR, firewalls) APIs, and CaseManagement tools for data enrichment. Responsibilities Build security automations, logging, and SIEM detections to improve the CDO's efficiency, scalability, and incident response … Collaborate with CDO analysts to identify repetitive tasks and automate them to improve operational efficiency. Collaborate with Threat Intelligence, Incident Response, and Attack Surface Management to build and tune robust SIEM detections for both proactive and reactive response actions. Continuously evaluate automation solutions for performance, reliability, and scalability, making More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
have invested in some of the latest technology available. We run a completely digital and paperless conveyancing process, using a state of the art casemanagement system. Online portals allow clients & agents to load documents and receive updates with the click of a button. They even integrate with … but we also create a bespoke career journey and plan so that learning and progression is built in. Yu'll be more than a case handler. You'll be a trusted advisor and confidant. You're someone who strives to give clients the best possible experience whilst navigating the More ❯
Seattle, Washington, United States Hybrid / WFH Options
CNET Global Solutions Inc
test artifacts Familiarity with AWS services relevant to frontend pipelines or test artifact storage (e.g., S3, CloudFront) Working knowledge of TestRail or other test casemanagement platforms Nice-to-Have: Experience/react-hooks, Storybook, or Visual Regression Testing Prior exposure to Cypress, with the ability to help More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Mackie Myers
focus on innovation and continuous improvement. The Role Supporting a key transformation project, you will help ensure the successful migration to new financial and casemanagement systems: Provide support for User Acceptance Testing (UAT) across finance teams Assist with data migration including cleansing, validation, and transformation Review financial More ❯
in delivering scalable Pega solutions and optimizing software development processes in an enterprise environment. Deep knowledge of the Pega platform, including frameworks such as CaseManagement, Decisioning, and Integration capabilities. Broad understanding of related technologies to support a holistic view of the enterprise architecture. Problem-Solving Skills Assess More ❯
for in the successful candidate? Previous experience within a 1st and 2nd line IT service desk or similar technical role Previous experience using ITSM casemanagement software Previous experience using remote support tools to run diagnostics and troubleshooting Prior experience in troubleshooting and supporting the following technologies - Windows More ❯
Customer Enablement: Ensure customers derive maximum value from IriusRisk. Customer Advocacy: Demonstrate commitment to solving technical issues while handling high-pressure situations with empathy. CaseManagement: Diagnose and resolve customer cases in a timely manner while ensuring SLAs are met. Maintain clear and professional communication with customers, providing … updates on case progress and expected resolutions. Actively manage escalated tickets and liaise with internal teams to track progress. Close inactive tickets following reasonable follow-up efforts. Engagement: Provide support via cases, live chats, and remote sessions to resolve customer issues effectively. Relationship Building: Strengthen customer relationships by delivering More ❯
nottingham, midlands, united kingdom Hybrid / WFH Options
Capital One UK
customers Be the point of contact for offshore vendors and other areas of the UK business Take ownership of cases with end to end casemanagement and one call resolution. What we’re looking for Adaptable in a fast-paced environment Expert attention to detail would make you More ❯
Chipstead, Surrey, United Kingdom Hybrid / WFH Options
Ultimate Banking
intermediaries within the defined South Coast area. Build a strong sales pipeline from enquiry and DIP through to Credit Committee ensuring smooth handover to CaseManagement and Underwriting teams. Cultivate relationships through review meetings, networking events, and strategic planning to increase application volumes and intermediary engagement. Actively manage More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
FinLegal
solve real pain points and give tangible impact. Operating with as flat a structure as possible, plus a culture of open communication and approachable management, it’s an exciting time to join us. Key Responsibilities: Manual and API testing of a multi-tenant SaaS product in an Agile environment … s) API testing using Postman or other tools and knowledge of Azure DevOps Experience in test design test techniques, test plan creation and test case management. Strong attention to detail, an inquiring mind and a highly detailed approach Organised, efficient and capable of working in a high trust, fast More ❯
deep end to end expertise in Anti-Money Laundering (AML) and strong experience in managing transactional monitoring and screening processes. While experience in fraud management is beneficial, the focus is primarily on AML and monitoring. This position plays a critical role in the strategic development, day-to-day oversight … and escalation management of financial crime activities, ensuring compliance with relevant regulations and industry best practices. Other responsibilities include: Oversee effective operations of the Transaction Monitoring Team, AML & Complex Investigations Teams, and KYC Financial Crime Team. Provide leadership, direction, and mentorship to team leads ensuring performance objectives are met … timely and effective identification and escalation of suspicious activity. Provide oversight and strategic direction for the investigation of suspicious activity reports (SARs) and related case management. Collaborate with other departments, including Compliance, to maintain and improve transaction monitoring systems in line with business growth and regulatory changes. Act as More ❯
You will be able to successfully deliver and assist others in the delivery of eDiscovery projects on instruction from the Practice. Assist with the management team of the eDiscovery team in their projects. Provide the firm/eDiscovery team with technical, strategic and practical know-how on eDisclosure. Accountable … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools, eBundling and case management. Keep up to date with developments by attending seminars on relevant services and technology, ensuring knowledge is More ❯