25 of 25 Remote Journey Map Jobs

mixed methods across generative and evaluative research, including surveys, interviews and usability testing using tools such as Dovetail, Maze and Expertise in user journey mapping, needs and sentiment analysis. Proficiency in design and prototyping tools such as Figma and Adobe Suite. Strong understanding of user-centered design principles More ❯

new products and features across multiple teams. User Research: Gather insights to synthesize business and user needs into tangible solutions. Workshop Facilitation: Lead journey mapping, storyboarding, and ideation sessions. Prototyping & Testing: Develop and test interactive prototypes to refine user experiences. UI & Data Visualisation: Balance aesthetics with usability, ensuring More ❯

3+ years of UX design experience with a focus on enterprise-grade digital products in Agile environments. Proficiency in UX research, including user journey mapping and usability testing. Advanced skills in interaction design, visual design, wireframing, and prototyping. A creative, user-focused approach that balances aesthetics and functionality. More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

to make a lasting impact in a business that’s scaling fast. You’ll own the full UX lifecycle—from customer research and journey mapping to high-fidelity design and prototyping. Working closely with product, engineering, and commercial teams, you’ll bring structure to complexity and lead design More ❯

Do: Champion human-centred design across the full service lifecycle Use research insights to inform design decisions and strategy Create UX assets personas, journey maps, wireframes , and prototypes Code quick, testable prototypes in HTML, CSS, JavaScript when needed Ensure designs are inclusive , accessible and aligned with GDS standards More ❯

A/B testing Analyse qualitative and quantitative data to uncover insights that inform product and design decisions Create user personas, scenarios, and journey maps to support the design process Deliver insights and feedback to Agile teams in alignment with sprint cycles Advocate for user-centred design principles More ❯

materials, focusing on improving content structure, user journeys, and overall accessibility to enhance employee learning experiences. UX Strategy and Delivery : Conduct user research, journey mapping, wireframing, prototyping, and usability testing to create and iterate user-centred learning solutions. Learning Programme Architecture : Review, audit, and redesign the structure and … senior-level UX design or product design experience , ideally within large corporate environments. Strong expertise in end-to-end UX design , including research, journey mapping, wireframing, prototyping, and user testing. Experience leading large-scale design projects independently, with minimal supervision. Proven ability to work with senior stakeholders , influencing More ❯

most recognizable brands, to deliver services to augment their ability to execute a CX program, including program design, maturity assessments, program reviews, customer journey mapping, listening post designs, etc. This highly-visible role will interface with client stakeholders at different levels of an organization to gain a deep More ❯

doing: As Senior Experience Designer, you will have the opportunity to lead the design and implementation of end-to-end service experiences, including journey maps, service blueprints, and interaction flows, keeping customers and colleagues at the heart of everything we do.Your responsibilities will also include:Conducting user research More ❯

and enhancements. Understanding User Behaviour Deeply understand user behaviour, needs, and pain points on both sides of the marketplace. Create user personas and journey maps to inform product design and development. Collaborate with UX/UI designers by providing data-driven insights that can be used to optimise More ❯

while fostering effective communication and cooperation. Create high-quality output for clients that is impactful, meaningful, and inspiring, ranging from written reports, customer journey maps, product roadmaps to digital products that meet client objectives. Build strong, lasting relationships with your clients and identify and act on opportunities within More ❯

environment and key technologies (CCaaS, AI, Diallers) - Highly Desirable Strong excel and analytics skills Change management framework understanding Root cause analysis understanding E2E Journey Mapping Intermediate knowledge of AI capabilities to release business value Desirable Skills & Experience Certification in change management or related fields Lean or LCS accreditation More ❯

many distribution channels to support adoption, satisfaction, and identify expansion opportunities. Collaborate with the Customer Success leadership & cross-functional teams to refine customer journey mapping, enhance engagement strategies, and optimize automation processes to meet renewal/upsell targets. Do you have what we're looking for? Bachelor's More ❯

and techniques. Ability to analyse large datasets and extract actionable insights to improve campaign performance. Familiarity with landing page optimization, copywriting, and customer journey mapping. Excellent communication skills and ability to present data-driven recommendations to stakeholders. Self-motivated, highly organised, and capable of managing multiple campaigns simultaneously. More ❯

with an interest in customer communications. · Strong organisational skills and ability to manage multiple tasks efficiently. · Basic understanding of segmentation, automation, and customer journey mapping. · Proactive and detail-oriented, ensuring all campaigns are delivered accurately and on time. · Strong communication and collaboration skills, working well within cross-functional More ❯

how we visualise and improve end-to-end colleague journeys, from onboarding to growth and beyond. Tasks Create and own end-to-end journey maps , ensuring a clear line of sight across user experience, process pain points, and backlog priorities. Lead and facilitate engaging digital workshops (typically … participants), building future-state journey maps alongside stakeholders. Use FIGMA to visually articulate journeys, flows, and prototypes . Apply methodologies such as user interviews, persona creation, observational research , and data-led service insights. Work in collaboration with delivery teams, product owners and transformation leads, contributing directly to backlog … service designer , with direct experience shaping transformation initiatives and influencing how services are delivered. Comfortable in ambiguity and experienced in process improvement and journey visualisation - assumption-based mapping isn't enough; we want research-backed insight. Strong visual design skills - especially using FIGMA (or similar tools like Adobe More ❯

doing: As Senior Experience Designer, you will have the opportunity to lead the design and implementation of end-to-end service experiences, including journey maps, service blueprints, and interaction flows, keeping customers and colleagues at the heart of everything we do.Your responsibilities will also include:Conducting user research … multiple touchpoints, including digital, physical, and operational channels and the relationships between service components and processes essentialA track record of creating service blueprints, journey maps, and customer lifecycle models is essentialUnderstanding of service design methodologies, such as Double Diamond and Systems Thinking.Strong communication and facilitation skills to lead More ❯

and co-create solutions. You'll ensure all voices are heard and that key priorities are identified and addressed. Develop user personas, customer journey maps, and service blueprints, ensuring that products and services deliver exceptional value and a seamless experience. Establish success metrics, such as KPIs and OKRs … or expression), political belief veteran status, or any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from More ❯

teams to develop the product landscape. What will this involve? Function as the Product Owner for 1-2 product domains across customer experience journey teams to deliver digital customer experiences. Collaborate with regional and global stakeholders to understand business needs and strategic direction, building relevant solution mappings and … in large company on customer experience or digital products. Knowledge of complex CMS platforms. An understanding of the concepts of digital customer experience journey mapping and development Experience delivering customer journeys that are focused on conversion. Knowledge of Product Management tools such as Jira, Confluence and Aha. Design More ❯

one or more leading MarTech platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud, Braze, etc.). Understanding of marketing data models, analytics, customer journey mapping, and digital campaign execution. Strong analytical, problem-solving, and communication skills. Experience in working within Agile or hybrid delivery methodologies. Certification in a … finding inspiration everywhere in the world around us. Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us. We More ❯

opportunities across a portfolio of strategic accounts. You'll be the local voice of the customer, deeply embedded in both the post-sales journey and supporting the pre-sales cycle. Working closely with Sales, Product, and the broader CX team, you'll bring customer insights to life and … specific nuances is a plus. Some 'nice to haves' Previous experience in HCM SaaS software. Exposure to service sales, solution scoping, and customer journey mapping. Interest in data-led decision making and using insights to influence strategy. Our values We are bold We are all in We are More ❯

7.5K Car Allowance plus Excellent Bens Skills - Digital Data Manager, Consumer Insights, Web analytics Manger, Google analytics (GA), data visualisation, User Experience, User Journey, data visualisation(Tableau, PowerBI) Are you ready to shape the future of digital ecosystems? Our client is searching for a talented Digital Consumer Data … Join a high-performing Digital team of six and report directly to the Digital Marketing Lead Manager. Together, youll craft a seamless consumer journey fuelled by data-driven insights. What Were Looking For A Bachelors degree in Computer Science, IT, Data Science, or a related field (a Masters … in Data Analysis Even better!). 23 years of experience in similar roles. Expertise in data management, GDPR compliance, consumer journey mapping, and more. Technical prowess with tools like SQL, Power BI, Tableau, and Google Analytics, along with basic HTML. Communication skills that shinetranslating business needs into technical More ❯

Car Allowance plus Excellent Bens Skills - Digital Data Manager, Consumer Insights Manager, Web analytics Manger, Google analytics (GA4), data visualisation, User Experience, User Journey, data visualisation (Tableau, PowerBI), HTML, Data Strategy, CDPR, Compliance, eCommerce Are you ready to shape the future of digital ecosystems? Our client is searching … a high-performing Digital team of six and report directly to the Digital Marketing Lead Manager. Together, you’ll craft a seamless consumer journey fuelled by data-driven insights. What We’re Looking For A Bachelor’s degree in Computer Science, IT, Data Science, or a related field … Master’s in Data Analysis Even better!). 2–3 years of experience in similar roles. Expertise in data management, GDPR compliance, consumer journey mapping, and more. Technical prowess with tools like SQL, Power BI, Tableau, and Google Analytics, along with basic HTML. Communication skills that shine—translating More ❯

Car Allowance plus Excellent Bens Skills - Digital Data Manager, Consumer Insights Manager, Web analytics Manger, Google analytics (GA4), data visualisation, User Experience, User Journey, data visualisation (Tableau, PowerBI), HTML, Data Strategy, CDPR, Compliance, eCommerce Are you ready to shape the future of digital ecosystems? Our client is searching … a high-performing Digital team of six and report directly to the Digital Marketing Lead Manager. Together, you’ll craft a seamless consumer journey fuelled by data-driven insights. What We’re Looking For A Bachelor’s degree in Computer Science, IT, Data Science, or a related field … Master’s in Data Analysis Even better!). 2–3 years of experience in similar roles. Expertise in data management, GDPR compliance, consumer journey mapping, and more. Technical prowess with tools like SQL, Power BI, Tableau, and Google Analytics, along with basic HTML. Communication skills that shine—translating More ❯