Senior Service Desk Engineer
- Hiring Organisation
- Context Recruitment Limited
- Location
- London, South East England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £45,000 - £50,000 per annum
sites, you'll join a small and highly capable IT team providing hands-on 2nd line technical support across end-user computing, infrastructure, Microsoft technologies, business systems and telephony. You'll take ownership of more complex technical issues escalated through the Service Desk, troubleshooting through to resolution while working … projects and improvement initiatives, including device deployments, upgrades and wider technology change. Core Responsibilities Provide 2nd line technical support across a broad Microsoft-based IT environment, taking ownership of incidents and service requests through to resolution Troubleshoot and resolve more complex hardware, software, endpoint, Microsoft 365 ...