Senior 3rd Line Engineer
- Hiring Organisation
- Ashdown Group
- Location
- Borehamwood, Hertfordshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £60,000
responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting) Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra Mentor engineers in diagnostic methodology Work closely with technical leadershipno non-technical managers blocking decisions … Role requirements: Must have 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Confident communicator at all levels Full Microsoft Certificates desirable NinjaOne/Datto RMM config Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills The role is offered with ...