track record in mapping out process workflows and delivering solutions that align with business strategies. Additionally, the role requires supporting the implementation of Allvue, with responsibilities extending to project management and leading the implementation process. Key Responsibilities: Collaborate with stakeholders to analyze, document, and redefine the operating model for Private Credit and Private Debt operations. Act as a bridge … improvement and recommending actionable solutions. Provide subject matter expertise for Private Debt systems , including eFront , Allvue , and Sentry . Support the implementation and deployment of Allvue, taking on project management and leadership responsibilities during critical phases. Partner with project managers and business stakeholders to ensure deliverables align with timelines and objectives. Conduct user testing, oversee change management, and … including system solutions and operational workflows. Technical Systems Knowledge : Hands-on experience with eFront , Allvue , or Sentry , and the ability to leverage these tools to drive system improvements. Change Management Expertise : Ability to drive IT change initiatives, ensuring minimal disruption and maximum value delivery. Process Mapping and Optimization : Skilled in identifying inefficiencies and implementing improved workflows. Project ManagementMore ❯
City of London, London, United Kingdom Hybrid / WFH Options
Harrington Starr
track record in mapping out process workflows and delivering solutions that align with business strategies. Additionally, the role requires supporting the implementation of Allvue, with responsibilities extending to project management and leading the implementation process. Key Responsibilities: Collaborate with stakeholders to analyze, document, and redefine the operating model for Private Credit and Private Debt operations. Act as a bridge … improvement and recommending actionable solutions. Provide subject matter expertise for Private Debt systems , including eFront , Allvue , and Sentry . Support the implementation and deployment of Allvue, taking on project management and leadership responsibilities during critical phases. Partner with project managers and business stakeholders to ensure deliverables align with timelines and objectives. Conduct user testing, oversee change management, and … including system solutions and operational workflows. Technical Systems Knowledge : Hands-on experience with eFront , Allvue , or Sentry , and the ability to leverage these tools to drive system improvements. Change Management Expertise : Ability to drive IT change initiatives, ensuring minimal disruption and maximum value delivery. Process Mapping and Optimization : Skilled in identifying inefficiencies and implementing improved workflows. Project ManagementMore ❯
Hull, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
project risks, and overall programme-level planning and reporting. Serve as the key escalation point for internal stakeholders and external clients, including executive sponsors and regulatory contacts. Lead stakeholder engagement at all levels, ensuring transparent communication, change management, and alignment across business and technical teams. Coordinate and oversee the work of multiple project managers, and third-party contributors … ensuring they align with strategic objectives and do not compromise delivery. Actively mentor, coach, and support the development of project managers within the team, fostering a culture of project management excellence, continuous learning and professional growth. Ensure a consistent approach to project and programme delivery across the organisation by championing standardised methodologies, tools, and best practices. Monitor budgets, timelines … pharmacovigilance standards (e.g., GVP, FDA, EMA) and data privacy laws (e.g., GDPR). Essential Experience and Qualifications: Bachelor's or Master's degree in Computer Science, Information Technology, Project Management, or a related field. 12+ years of experience in client facing project and programme management delivering software solutions to pharmaceutical or life sciences clients. Excellent leadership, strategic thinking More ❯
maintain and quality control UCD deliverables from workshops to UR, wireframes and final product UX. Act as a trouble-shooter, managing ambiguity and navigating organizational complexities. Embed business change management into the UCD process, ensuring that the impact of UCD solutions on the organisation, culture and people are understood and addressed StakeholderManagement: Effectively manage and communicate … Requirements: Experience: Demonstratable UCD experience within agile teams and complex programmes Demonstrated application and mastery of UCD methods and tools. Experience in consultancy or leading projects. Coaching, mentoring, or management experience of UCD/design teams. Familiarity with GDS/NHS service standards and assessments and experience of running Discoveries to GDS/NHS Service Standard Sector experience in … Banking/finance is a bonus Experience of operational delivery is a bonus Skills: Strong stakeholdermanagement and communication skills, with the ability to gain buy-in for approach. Strong facilitation skills for both remote and in-person workshops, meetings and research sessions. Ability to manage complex, ambiguous projects and organizational dynamics. Skills in related disciplines such as More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
AXA Group Operations
a centralized view of global services. Operate standardized, global platforms and services, leveraging automation and self-service tools. Monitor performance and identify issues impacting operations. Manage incident resolution, change management, and asset/configuration management. Facilitate operational resilience and business continuity in crises. Define, implement, and govern IT operations standards, including vendor adherence. Deliver and operate AXA’s data … centers. About The Job As a Global Process Owner , you will oversee Service Level and Supplier Management processes, fostering a culture of knowledge sharing and continuous improvement. Your responsibilities include: Monitoring process lifecycle and relevance. Defining, implementing, scheduling, and improving processes. Collaborating with stakeholders and teams to achieve outcomes and promote innovation. Ensuring effective use of standard process frameworks. … in process design, measurement, and improvement. Experience with ServiceNow (3+ years). Understanding procurement processes for external suppliers. Skills: Problem-solving and analytical skills. Knowledge of ITIL and service management practices. Quality management skills. Fluent English proficiency. Proficiency in MS Office tools. Strong communication and stakeholdermanagement skills. Preferred Skills ServiceNow expertise, SLA management. Agile methodologies More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
First Central Services
excellent service. We were awarded Insurance Employer of the Year at the British Insurance Awards 2024, and our Glassdoor score is impressive! Are you a dynamic professional with exceptional stakeholdermanagement skills? Do you have hands-on experience with SAS, SQL, or similar programs? Are you well-versed in actuarial methodologies, particularly claims reserving? If so, we want … to us, so you'll play a key role in nurturing junior talent within the Performance Function and supporting their career development. Core skills we're looking for: Strong stakeholdermanagement and the ability to present information to Exec level Experience using SAS, SQL, or similar programs Knowledge of actuarial methodologies, specifically claims reserving What's involved: Delivering … Engaging with industry benchmarking providers to evaluate company performance and inform KPIs Supporting forecasts of claims inflation from internal or external factors Representing the Claims Insight Manager in key stakeholder meetings Supporting the wider Performance team as needed, leveraging your skills to meet business needs Experience & knowledge: Proven experience in data mining, transformation, synthesis, and reporting using SAS, SQL More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
excellent service. We were awarded Insurance Employer of the Year at the British Insurance Awards 2024, and our Glassdoor score is impressive! Are you a dynamic professional with exceptional stakeholdermanagement skills? Do you have hands-on experience with SAS, SQL, or similar programs? Are you well-versed in actuarial methodologies, particularly claims reserving? If so, we want … to us, so you'll play a key role in nurturing junior talent within the Performance Function and supporting their career development. Core skills we're looking for: Strong stakeholdermanagement and the ability to present information to Exec level Experience using SAS, SQL, or similar programs Knowledge of actuarial methodologies, specifically claims reserving What's involved: Delivering … Engaging with industry benchmarking providers to evaluate company performance and inform KPIs Supporting forecasts of claims inflation from internal or external factors Representing the Claims Insight Manager in key stakeholder meetings Supporting the wider Performance team as needed, leveraging your skills to meet business needs Experience & knowledge: Proven experience in data mining, transformation, synthesis, and reporting using SAS, SQL More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Albany Beck
to uphold. About the job You will be joining Albany Beck to support the implementation of a new core banking and wealth platform using Avaloq for a leading Wealth Management firm. This strategic transformation programme aims to modernise and streamline front-to-back operations, consolidate systems, and enhance digital capabilities across the client lifecycle. As part of this large … including design, testing, cutover, and post-go-live stabilisation. Knowledge/Experience Proven experience leading data migration workstreams within large-scale system implementations, preferably in the banking or wealth management sector. Deep understanding of core banking or wealth management platforms, ideally with prior exposure to Avaloq (desirable but not essential). Strong knowledge of data migration methodologies including … data landscapes including customer, account, transaction, product, and portfolio data. Understanding of the regulatory and operational implications of data handling in financial services, particularly within private banking or wealth management environments. Familiarity with data governance principles, data quality frameworks, and GDPR/compliance considerations related to data migration. Experience managing third-party vendors and coordinating across multi-functional project More ❯
to uphold. About the job You will be joining Albany Beck to support the implementation of a new core banking and wealth platform using Avaloq for a leading Wealth Management firm. This strategic transformation programme aims to modernise and streamline front-to-back operations, consolidate systems, and enhance digital capabilities across the client lifecycle. As part of this large … including design, testing, cutover, and post-go-live stabilisation. Knowledge/Experience Proven experience leading data migration workstreams within large-scale system implementations, preferably in the banking or wealth management sector. Deep understanding of core banking or wealth management platforms, ideally with prior exposure to Avaloq (desirable but not essential). Strong knowledge of data migration methodologies including … data landscapes including customer, account, transaction, product, and portfolio data. Understanding of the regulatory and operational implications of data handling in financial services, particularly within private banking or wealth management environments. Familiarity with data governance principles, data quality frameworks, and GDPR/compliance considerations related to data migration. Experience managing third-party vendors and coordinating across multi-functional project More ❯
York, England, United Kingdom Hybrid / WFH Options
Hiscox
role that sits within the Hiscox UK Retail Change team and is focused on delivering value across a designated value stream by aligning products and solutions to customer and stakeholder needs. As the key interface between the business, technology, and customer experience, you will be responsible for translating strategic objectives into actionable product initiatives that deliver functional business outcomes. … and then manage and prioritise the backlog to best deliver functional changes inline with the strategy and roadmap. You’ll be someone who enjoys making things happen and consider stakeholdermanagement one of your strengths, with the ability to effectively engage with both business and technical stakeholders. You like to be an empowered decision maker, able to prioritise … business value, providing cost effective solutions to the business in line with the overarching strategy. The Product Owner is empowered to make decisions around priority, scope and requirements driving stakeholder engagement, ensuring they are clear on customer needs ensuring a continuous flow of value from the team. What you’ll be doing: Develop and maintain a clear product vision More ❯
London, England, United Kingdom Hybrid / WFH Options
TriConnex Limited
will play a vital role in developing application architecture, managing performance, and implementing AI and automation technologies to drive efficiencies across the business. What you’ll be doing: Application Management: Overseeing the operation, performance, and security of key business applications. Architecture & Development: Developing application architecture and roadmaps to support business growth and efficiency. Performance & Problem Resolution: Managing application performance … and resolving issues to ensure seamless business operations. Automation & AI: Implementing AI and automation technologies to enhance application efficiencies. Stakeholder Engagement: Building strong relationships with key business stakeholders and working closely with software providers to ensure effective updates and maintenance. Risk & Security: Conducting risk assessments and implementing mitigation plans while ensuring applications meet security standards. Budget & Vendor Management: Participating in budgetary discussions with vendors and ensuring cost-effective management of applications. Project & Change Management: Managing application projects, enhancements, upgrades, and change control processes while maintaining supporting documentation. Analysis & Improvement: Analysing application usage to identify trends, opportunities for improvement, and implementing best practices. What we’re looking for: Extensive experience in a similar role with a More ❯
Salford, England, United Kingdom Hybrid / WFH Options
First Central Services
of managing teams across a range of disciplines and locations Strategic and benefits leadership – ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholdermanagement – ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership – the ability to look ahead … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management – the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You’ll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You’ll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You’ll More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central Services
of managing teams across a range of disciplines and locations Strategic and benefits leadership – ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholdermanagement – ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership – the ability to look ahead … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management – the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You’ll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You’ll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You’ll More ❯
Haywards Heath, England, United Kingdom Hybrid / WFH Options
First Central Services
of managing teams across a range of disciplines and locations Strategic and benefits leadership – ensuring the focus is on delivery of the strategy, desired business outcomes and benefits Senior stakeholdermanagement – ability to constructively challenge, win the respect of and negotiate effectively with senior management up to and including ExCo level Leadership – the ability to look ahead … with others, cut through to the solution, with the ability to take reasoned decisions confidently and quickly Effective organisation, planning and understanding the key components of all plans Financial management – the ability to estimate and budget effectively, allowing for suitable contingency, and the ability to put together a robust and achievable business case in conjunction with Finance and business … features You’ll work collaboratively with the Head of Value Stream and Senior Stakeholders to proactively manage the Customer RAID ensuring effective mitigation is in place and under active management You’ll fully understand and plan for the business impact of customer & operations initiatives, ensuring that all areas of the business are ready to accept the change You’ll More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
in the office) We are looking for a Scrum Master/Delivery Lead to join our well established client. This is a great opportunity for someone with strong project management experienc e who is ready to step into a delivery lead role. Role Overview: As part of this role, you will be supporting the efficient delivery of work through … manage the workflow within application support teams by applying Agile methodologies like Scrum and Lean Kanban. Oversee the full lifecycle of IT technical projects, ensuring thorough planning, proactive risk management, and strong collaboration with stakeholders. Promote a culture of continuous improvement by analysing past challenges, extracting lessons learned, and identifying opportunities for process enhancements. Conducting planning, stand-ups, resource … management, lessons learned, and playbacks. Tracking, reporting, and managing risks and issues. Plan development, tracking, and management. Escalating issues and risks as necessary. Facilitation of Technical Design and decision-making processes. Managing Cyber Risk Reduction throughout project delivery. What We Are Looking For: Experience in Agile project management (Scrum, Lean Kanban, or other similar frameworks). Demonstrated experience More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Commify Group
rhythm through Agile practices. Take the lead in quarterly PI Planning and Scrum ceremonies, while maintaining metrics to monitor progress and spot potential challenges early on. Change Control & Risk Management: Oversee the programme's change control protocols and proactively address risks by managing a Technology RAID log, ensuring visibility on possible issues for timely solutions. Cross-Functional Coordination: Partner … with Product, Engineering, QA, and Commercial teams to ensure seamless delivery and dismantle silos, fostering a collective vision. Stakeholder Engagement: Serve as the primary contact for programme updates, delivering succinct progress reports to senior leadership and managing stakeholder expectations regarding program goals. Governance & Reporting: Lead governance forums and uphold accountability through regular meetings. Offer detailed dashboards that provide … readiness and contingency strategies. The Person Proven Programme Delivery Expertise: Extensive experience delivering complex software programmes in a SaaS environment, ideally 8-10+ years in project/program management roles. A track record of successfully leading large-scale technology initiatives from inception through launch, including multi-team or multi-phase projects. Experience with cloud replatforming or infrastructure modernisation More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Embryo
and oversee a diverse range of digital projects, including website builds, design retainers, development retainers, and ad-hoc feature requests. This pivotal role will also involve the direct line management and mentorship of our talented team of designers and developers, including both in-house staff and valued freelancers. You will be instrumental in ensuring projects are delivered on time … within budget, and to the highest quality standards, while fostering a collaborative and productive environment for your team. Role responsibilities: Project Management Plan, execute, and monitor a variety of digital projects, including website builds (from inception to launch), ongoing design and development retainers, and individual ad-hoc requests from our client base. Manage ongoing website maintenance and designer retainers … consistent communication with internal teams, clients, and external partners throughout the project lifecycle. Track project progress, monitor budgets, and provide regular status updates to stakeholders. Implement and maintain project management best practices and methodologies. Ensure all project deliverables meet quality standards and client expectations. Support with project phases, such as content upload and testing. Manage project closure, including post More ❯
London, England, United Kingdom Hybrid / WFH Options
Jobs via eFinancialCareers
and liquidity. This role is the EMEA head of Production Services for Citi's Crown Jewel - Treasury and Trade Services (TTS) Payment Technology and involves the following responsibilities: Senior Stakeholdermanagement - facing off to cluster heads, payments product EXCO, technology & ops heads Production Management for the complex and diverse EMEA clusters - 50 countries encompassing 350 production applications … ensuring accurate and timely PSD and DORA reporting. Director level senior coverage for EMEA overlapping with NAM and Asia; this will allow us provide global follow the sun senior management capability for payments production management Responsible for EMEA rollouts of modernized strategic payment platforms Drive stability and resiliency across EMEA payment flows Additional Responsibilities: Establishes strategic plans for … function. Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions. Influences and negotiates with senior leaders (across functions); may communicate with external parties Management responsibility for a team or multiple teams, including management of people, budget and planning, performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval. Performs other duties More ❯
Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices Requirements 2–3 years' experience in an Operations Support role within enterprise IT (HR, Finance, ERP, integrations) Demonstrated experience improving … IT service delivery and operations within an ITIL-aligned environment Strong understanding of service management and release cycles Skilled in reporting and analytics (Excel, Power BI); able to identify trends and inefficiencies Excellent communication and stakeholdermanagement skills Familiarity with Lean, or Six Sigma methodologies (certification a bonus, but not required) If you’re a self-starter More ❯
Hungerford, England, United Kingdom Hybrid / WFH Options
Kerridge Commercial Systems
balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … workforce and succession planning, organisational design and restructuring, and drive the implementation of core people initiatives. The ideal candidate will combine strong business acumen, deep HR expertise, and exceptional stakeholdermanagement to influence, advise, and guide senior leaders in balancing business and employee needs while mitigating people-related risk. Key Responsibilities: Strategic Partnership & People Planning Act as a … proactive people strategies. Organisation Design & Change Lead and support organisational design and restructure efforts, working closely with business leaders to ensure alignment of structure with strategy. Provide expert change management support to embed new ways of working and navigate periods of transformation. Stakeholder Engagement & Executive Support Serve as a trusted advisor and coach to the functional Executive, providing More ❯
London, England, United Kingdom Hybrid / WFH Options
Starr Underwriting
Overview: We are seeking a Data Delivery Manager to lead and coordinate the delivery of data-driven projects within Howden’s Group Data Team. This role combines technical understanding, stakeholdermanagement, and project leadership. You will manage multiple projects, ensuring alignment with business objectives while fostering team collaboration to deliver impactful results. Key Responsibilities: Delivery Leadership: · Oversee the … timelines. · Facilitate communication between technical teams and stakeholders to ensure clarity and alignment. · Leverage data-driven metrics, such as Lead time, velocity etc. to monitor and improve team performance. StakeholderManagement: · Manage relationships with a variety of stakeholders, customising communication styles as needed. · Clearly articulate the value of deliverables and align them with organisational goals. · Foster collaboration across … on evolving business needs. · Evaluate the impact of scope changes or shifting timelines and communicate updates proactively. · Maintain focus on high-value outcomes, ensuring resources are allocated effectively. Project Management: · Proactively manage risks, dependencies, and resource allocation to ensure smooth delivery. · Tailor delivery methodologies (Agile, Scrum, Waterfall) to the specific needs of each project. Project Planning and Costing: · Create More ❯
London, England, United Kingdom Hybrid / WFH Options
FalconSmartIT
managing End-to-end delivery of transformation program from initiation to handover to Business as usual. In addition, the program manager is multifaceted, requiring strong leadership, communication, and project management skills to ensure the successful delivery of SAP projects within scope, time and budget constraints. Key Responsibilities Create and Manage HCM Transformation Roadmap involving SuccessFactors(All Modules), EC payroll … development of functional specification activities and interface effectively with the Development teams to translate Functional Specification documentation into Technical Specifications and the development of technical designs. Work with local management to plan and schedule the participation of key stakeholders in testing activities. Provide leadership, guidance, and support during the management of the execution of testing activities monitoring progress. … Work with the Training team so they develop necessary training materials. Work with Training Factory to understand training content as part of Train the Trainer sessions. Work with local management to plan and schedule the participation of key stakeholders in end-user training activities. Work with local management, Data Conversion team and Training team to plan and schedule More ❯
Hungerford, England, United Kingdom Hybrid / WFH Options
Klipboard
balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a … workforce and succession planning, organisational design and restructuring, and drive the implementation of core people initiatives. The ideal candidate will combine strong business acumen, deep HR expertise, and exceptional stakeholdermanagement to influence, advise, and guide senior leaders in balancing business and employee needs while mitigating people-related risk. Key Responsibilities Strategic Partnership & People Planning Act as a … proactive people strategies. Organisation Design & Change Lead and support organisational design and restructure efforts, working closely with business leaders to ensure alignment of structure with strategy. Provide expert change management support to embed new ways of working and navigate periods of transformation. Stakeholder Engagement & Executive Support Serve as a trusted advisor and coach to the functional Executive, providing More ❯
London, England, United Kingdom Hybrid / WFH Options
EnBW Generation UK
EnBW's central point of access to the energy markets. We are active in key European markets and international energy exchanges. The Trading division is responsible for the optimal management of the EnBW portfolio and energy trading. We support the energy transition through active marketing and management of renewable energies, PPAs, direct marketing and hydrogen supply and sales. … AWS) and messaging patterns (RabbitMQ, Kafka, Service Bus). Familiarity with API connectivity stacks, data warehousing, and reporting frameworks. Experience in agile development methodologies and modern technology stacks. Excellent stakeholdermanagement skills, with the ability to influence and facilitate discussions at all levels. Strong analytical and problem-solving abilities, focusing on delivering results in a fast-paced environment. … central point of access to the energy markets. We are active in key European markets and on international energy exchanges. The Trading business unit is responsible for the optimal management of the EnBW portfolio, is active in the marketing of renewable energies and thus supports the Energiewende. We are also involved in future topics such as hydrogen or smart More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Anson Mccade
Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices Requirements 2-3 years' experience in an Operations Support role within enterprise IT (HR, Finance, ERP, integrations) Demonstrated experience improving … IT service delivery and operations within an ITIL-aligned environment Strong understanding of service management and release cycles Skilled in reporting and analytics (Excel, Power BI); able to identify trends and inefficiencies Excellent communication and stakeholdermanagement skills Familiarity with Lean, or Six Sigma methodologies (certification a bonus, but not required) If you're a self-starter More ❯