Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Corriculo Ltd
SupportAnalyst, Service Desk, 1st line, Entry-level COR7380 An excellent, award winning company seeks a SupportAnalyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the SupportAnalyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The SupportAnalyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The SupportAnalyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Corriculo Ltd
SupportAnalyst, Service Desk, 1st line, Entry-level COR7380A An excellent, award winning company seeks a SupportAnalyst/Service Desk Analyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and highly-visible role, the SupportAnalyst/Service Desk Analyst will be given the necessary training and support to provide support services to approximately 850 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in some interesting and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active … Directory. The SupportAnalyst/Service Desk Analyst will be based in the office up to 5 days week, but with the possibility of a day a week working from home. The Company The SupportAnalyst/Service Desk Analyst will be joining a well-established Managed Service Provider with ambition and a clear More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Corriculo Ltd
SupportAnalyst, 1st line, Service Desk, Healthcare COR7353 This is a great opportunity for an enthusiastic and personable 1st Line SupportAnalyst or Service Desk Analyst, looking for a varied role within an enterprise, multi-site environment that offers structured career progression and development. The Role Working in a sector that is truly rewarding, the … SupportAnalyst/Service Desk Analyst will be joining a welcoming, structured support team providing a true support service to approximately 3,500 staff spread across various sites throughout the Home Counties. Working from home 3 days a week and in the Lincoln-based head office for the rest of the time, the SupportAnalyst/Service Desk Analyst, will also need to be willing to travel to additional sites from time-to-time as required. Benefits Up to 28 days' holiday 6% pension contribution Life assurance What do I need? My client is keen to find a SupportAnalyst/Service Desk Analyst with skills/experience More ❯
Kronos SupportAnalyst Based out of any UK office - Hybrid work set up 45,000 - 56,700 + Package 1 year FTC Brief Kronos SupportAnalyst needed for a well-known Facilities Management organisation based out of any UK office on a very much hybrid work set up who are looking to employ an experienced and … well-rounded Kronos SupportAnalyst on a 1-year FTC. The successful candidate will be based within the Support Functions team, acting as the technical lead for the migration of Kronos Workforce Central (on premise, Time & Attendance solution) to UKG's SaaS solution, UKG Pro Workforce Management. Additionally, the role will be incorporated by providing BAU support for the existing Kronos Workforce Central solution deployed across the business. Traveling to sites may be required to provide first and second line support, administration, and training. Benefits Salary: 45,000 - 56,700 per annum 25 day's holidays Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
Kronos SupportAnalyst Based out of any UK office - Hybrid work set up £45,000 - £56,700 + Package 1 year FTC Brief Kronos SupportAnalyst needed for a well-known Facilities Management organisation based out of any UK office on a very much hybrid work set up who are looking to employ an experienced and … well-rounded Kronos SupportAnalyst on a 1-year FTC. The successful candidate will be based within the Support Functions team, acting as the technical lead for the migration of Kronos Workforce Central (on premise, Time & Attendance solution) to UKG's SaaS solution, UKG Pro Workforce Management. Additionally, the role will be incorporated by providing BAU support for the existing Kronos Workforce Central solution deployed across the business. Traveling to sites may be required to provide first and second line support, administration, and training. Benefits Salary: £45,000 - £56,700 per annum 25 day's holidays Variable annual bonus based 5-15% Pension Plan Career Progression What the role entails: Some of the main duties More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Franklin Bates
Assistant IT SupportAnalyst Up to £31,000 Onsite in Sevenoaks, Kent with some hybrid working flexibility *Please only apply for consideration if you are able and willing to commute to Sevenoaks, Kent daily. Free parking is available, otherwise the site is within walking distance of Sevenoaks train station.* Do you have 18 months+ professional experience in an … IT support role focused on 1st line/helpdesk/service desk style support? Are you enthusiastic, with a can-do attitude and excellent customer service skills? If so, you could be the candidate we are looking for... We have a truly brilliant role which would be very well suited to someone who is early in their IT … career, bringing 18 months+ professional experience in an IT support role focused on 1st line/helpdesk/service desk style support, who is keen to gain exposure to new environments and learn from a talented team around them. In this IT SupportAnalyst role, you will be required to use customer service skills, problem solving More ❯
Grantham, Lincolnshire, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We’re on the lookout for a driven and customer-focused 1st/2nd Line Software SupportAnalyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use … a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software SupportAnalyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE … If that sounds good to you, then we’d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 1st/2nd Line Software SupportAnalyst to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯
Boston, Lincolnshire, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We’re on the lookout for a driven and customer-focused 1st/2nd Line Software SupportAnalyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use … a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software SupportAnalyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE … If that sounds good to you, then we’d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 1st/2nd Line Software SupportAnalyst to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
We’re on the lookout for a driven and customer-focused 1st/2nd Line Software SupportAnalyst who thrives on solving real-world business problems through smart, technical solutions. In this role, you won’t just be fixing issues - you’ll be guiding customers through technical challenges, delivering expert support, and helping to optimise their use … a passion for technology, this is your chance to make a real impact in a fast-paced, collaborative environment. The Role at a Glance: 1st/2nd Line Software SupportAnalyst Grantham, Lincolnshire Office - Hybrid Working - 3 days per week in the office during onboarding, 2 days per week in the office thereafter £25,000 - £29,000 DOE … If that sounds good to you, then we’d love to hear from you. The Opportunity: We’re looking for a proactive and passionate 1st/2nd Line Software SupportAnalyst to join our dynamic support team. In this customer-facing role, you’ll bring your strong communication skills, analytical thinking, and problem-solving abilities to deliver More ❯
Hi Folks, Hope you are doing great! Job Title: Guidewire .NET Product SupportAnalyst Location: USA Remote Rate: $55/hr on C2C or $45/hr on W2 Long Term A Guidewire .NET Product SupportAnalyst plays a crucial role in ensuring the smooth operation and optimal performance of Guidewire applications, often within the insurance … industry. This role typically combines elements of technical support, system analysis, and sometimes development, with a specific focus on Guidewire products and the .NET framework. Job Summary: The Guidewire .NET Product SupportAnalyst is responsible for providing technical support, troubleshooting, and issue resolution for Guidewire applications, particularly those integrated with or customized using the .NET framework. … Guidewire products (PolicyCenter, ClaimCenter, BillingCenter, etc.), experience with .NET technologies, and excellent problem-solving and communication skills. Key Responsibilities: Incident and Problem Management: Provide first and second-line technical support for Guidewire applications, resolving incidents and fulfilling service requests in a timely manner. Diagnose and troubleshoot complex technical issues related to Guidewire configuration, integration, and performance, often involving .NET More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Excelcare Holdings
Junior IT SupportAnalyst Salary up to £24K Based onsite in Bromley, Kent - Monday - Friday 9:00am - 5:30pm Are you a recent school or college graduate with excellent academic achievements, eager to launch your career in IT support? Look no further, as we have an exciting opportunity tailored just for you! At Excelcare we have an … exciting opportunity for a Junior IT SupportAnalyst to join our IT Department and support over 3100 users and work collaboratively as part of a wider team. We are continuing growth within the department and organisation. You would be joining at a pivotal time, while we embark upon our digital transformation program. The goal is for our … Operations, Care, Quality & Central Services systems to work seamlessly together to support all users and ultimately allow us to operate in a highly effective business. Main Responsibilities: Professionally handle incoming support requests from end-users via telephone. Efficiently monitor and manage the ticket queue for incoming requests. Prioritise and schedule problems, with the option to escalate issues to More ❯
Belvedere, Kent, United Kingdom Hybrid / WFH Options
hireful
Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all IT support issues across the business. Look no further. Role: IT SupportAnalyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary Up to £35,000 Per Annum Location Erith/Hybrid once settled in role Role Type Permanent/Full Time/8:30-5/Mon-Fri Benefits … Speedy, Keymas, and Vivantio. A key focus will be maximising the value of these applications by reviewing features and identifying improvements. You ll provide 2nd and 3rd line technical support, resolve tickets via Vivantio, and troubleshoot network or connectivity issues. Monitoring networks, managing incidents, and implementing improvements such as additional leased lines will be part of your remit, alongside More ❯
Erith, Kent, England, United Kingdom Hybrid / WFH Options
hireful
Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all IT support issues across the business. Look no further. Role: IT SupportAnalyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary – Up to £35,000 Per Annum Location – Erith/Hybrid once settled in role Role Type – Permanent/Full Time/8:30-5/Mon-Fri Benefits … Speedy, Keymas, and Vivantio. A key focus will be maximising the value of these applications by reviewing features and identifying improvements. You’ll provide 2nd and 3rd line technical support, resolve tickets via Vivantio, and troubleshoot network or connectivity issues. Monitoring networks, managing incidents, and implementing improvements such as additional leased lines will be part of your remit, alongside More ❯
Erith, Belvedere, Greater London, United Kingdom Hybrid / WFH Options
hireful
Are you an IT Support professional looking to take your career to the next level? Fancy joining a multinational market leader in the wholesale industry? We are looking for a 2nd/3rd line IT Support individual to join us and be responsible for setting up software, driving improvements assisting with network administration, and resolving all IT support issues across the business. Look no further. Role: IT SupportAnalyst aka Desktop Support Engineer, 2nd Line Support, 3rd Line Support, Service Desk Analyst Salary – Up to £35,000 Per Annum Location – Erith/Hybrid once settled in role Role Type – Permanent/Full Time/8:30-5/Mon-Fri Benefits … Speedy, Keymas, and Vivantio. A key focus will be maximising the value of these applications by reviewing features and identifying improvements. You’ll provide 2nd and 3rd line technical support, resolve tickets via Vivantio, and troubleshoot network or connectivity issues. Monitoring networks, managing incidents, and implementing improvements such as additional leased lines will be part of your remit, alongside More ❯
Goole, North Humberside, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
IT SUPPORTANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT SupportAnalyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain catalogue More ❯
Goole, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
IT SUPPORTANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT SupportAnalyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain catalogue More ❯
Somerset, South West, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
Technical SupportAnalyst Tier 1 Location: Somerset/Hybrid Hours: 37.5 per week, two shifts: 08:30-17:00/10:00-18:30 Overview: Our client is seeking a Tier 1 Technical SupportAnalyst to join their busy service desk team. This role involves providing first-line IT support across multiple sites, resolving tickets … will also assist with user training, process documentation, and occasional onsite support. Key Responsibilities: Act as first point of contact via phone, email, or chat. Log, assign, and resolve support tickets, escalating where appropriate. Provide support across Microsoft 365, workstations, servers, printers, networks, and vendor applications. Carry out daily system checks and asset management tasks. Contribute to knowledge … improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customer service or a technical support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A-levels, BTEC, or IT-related qualifications. Microsoft More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: Application SupportAnalyst Location: Gloucester (Hybrid Working) Salary: £34,000 - £36,000 DOE Are you an experienced Application SupportAnalyst looking for your next move? This is a great opportunity to join a well-organised, tech-driven team supporting a range of essential business systems, all from a collaborative environment that values innovation and flexibility. … You’ll take ownership of 2nd line support across key applications, contribute to upgrades and deployments, and help drive improvements through scripting and automation tools. Why You’ll Want to Hear More: Competitive salary and strong benefits package Hybrid working – based out of Gloucester with flexibility built-in A 37-hour week with great work-life balance Real scope … to develop your technical skills and influence systems improvements Stable and supportive environment with modern tools and structured processes What You’ll Be Doing: Resolving 2nd line application support tickets efficiently and independently Supporting changes, upgrades, testing, and deployment of new software and features Liaising with internal teams and external vendors to resolve technical issues Creating and maintaining supportMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Accenture
Fluent German speaking Sales & SupportAnalyst Career Level: CL11 Location: London (Hybrid ) We’re looking for a Fluent German speaking Sales & SupportAnalyst to focus on implementing effective support solutions for media publishers, public figures, and creators to connect with their communities. This role sits within the Partner Support Strategy team, which oversees the … optimisation of support processes, tooling, and enablement for strategic partners across leading social platforms. This is an operations-heavy role and you'll serve as a key point of contact between internal and external stakeholders, so we're ideally looking for a self-starter who thrives on process improvement, has excellent attention to detail, and enjoys solving complex problems … tools and resources. Deliver a high-quality experience to creators and partners across the platform. Maintain accurate and up-to-date records within internal databases. Train partner managers on support and escalation procedures through educational sessions. Share insights from day-to-day work and actively contribute to broader initiatives through task execution. More ❯
Wokingham, Berkshire, United Kingdom Hybrid / WFH Options
Octopus Computer Associates
Compliance and Risk SupportAnalyst - SC CLEARED - Wokingham, Reading and remote - 6 months+/RATE: £175 per day One of our Blue Chip Clients is urgently looking for a Compliance and Risk Support Analyst. Role is based in Wokingham (60%). Rest can be done remotely. CONTRACTOR MUST HOLD ACTIVE SC CLEARANCE MUST BE PAYE THROUGH UMBRELLA … Role Description: A Compliance & Risk SupportAnalyst helps an organization maintain regulatory adherence and minimize potential risks by identifying/logging risks, developing mitigation strategies, and monitoring compliance. Key duties include conducting risk reviews, analysing data, maintaining risk registers and policies, preparing for and support evidence collection for audits, and educating staff on compliance and risk management. … mitigate them. Policy & Procedure: Assist in developing, implementing, and monitoring compliance and risk management policies and procedures. Data Analysis: Analyze data to identify trends, potential areas of concern, and support informed decision-making. Audits & Assessments: Support internal and external audits and risk assessments. Training & Guidance: Provide guidance and support on risk and compliance matters to the team. More ❯
Rednal, Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Compass Group UK & Ireland Ltd
2nd Line SupportAnalyst Location: Birmingham (Hybrid, minimum 2 days a week in office) Department: Digital & Technology Company: Compass Group UK & Ireland At Compass Group UK&I, we’re more than just the UK’s leading contract catering company — we’re driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey … creating cutting-edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact. We’re now looking for an experienced 2nd Line SupportAnalyst to work closely with the Customer Experience Team and the Foodbuy Solutions teams to analyse and support the following: Business As Usual (BAU) queries, small changes, enhancements and project deliveries for … audit logs. •Assist Product and Development teams in identifying system improvements and common queries to facilitate continuous improvement. •Work closely with the Development and Test Teams to highlight and support bug fixes, security updates and UAT for project work. •Assist with system demonstrations and training for internal users. •Contribute to the Foodbuy Solutions documentation repository to enhance the knowledge More ❯
week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential Our team are currently looking to recruit an Application SupportAnalyst to join our Communication Services department within Computershare Investor Services. What makes this role exciting when there are other similar roles in the market? Well, there are … global company. Like what you have read so far? Then please read on to discover what the role entails. A role you will love This role combines traditional application support with the specialist support of our automated communication solutions - custom-built processes that automatically collect, process, and transform client data into print-ready or electronically delivered communications. You … will provide first and second-line technical support across a variety of business-critical applications, services, and server infrastructure. This includes in-house developed systems, client-specific data processing and communication delivery services and third-party software solutions. You will also have the opportunity to work alongside application support analysts and implementation support analysts who have now More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
BAM UK & Ireland
BAM is where you can do your best work on projects that improve people’s lives. And it's also where you’ll find the freedom to grow, the support to thrive, and the chance to shape your career on your terms. We are seeking an ICT SupportAnalyst to join our IT Services team to support … term contract. This is full time position offering hybrid working with 3 days per week based at our Breakspear regional office in Hemel Hempstead and will require travel to support our projects within the South East region of the UK. Making Possible • Ensure timely response & resolution of customer incidents and service requests are carried out with business-agreed SLAs. … Maintain a high standard of customer service to deliver this support to our business. • Create, log, update, prioritise and resolve incidents or service requests. • Support and collaborate with colleagues, sharing workload and knowledge. • Work with the rest of IT Services on improvements to the services we provide. • Identify incidents that may lead to a Major Incident or Problem More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Experis
Job title: Technical SupportAnalyst Location: Norfolk (Hybrid working) Contract: 3 months (possible extension) Inside IR35 Day rate: £127 Job Purpose: The post holder will work in the Trust's IT Technical Support Team, providing second and third line support to the Trust's users. They will be responsible for ensuring the optimum use of the … the Trust policies and procedures relating to security and best practice are adhered to. Overview of Essential Responsibilities: Provides advice and guidance on technical matters, supervise the other Technical Support Analysts Performs work which requires the application of a significant range of fundamental principles in a variety of contexts Takes a structured and effective approach to own work and … for both internal and third party applications such as A&E, Maternity, Purchasing systems. NNUH Contract for IBM global services for issues management and resolution Provide third line technical support for the onsite helpdesk Onsite management of Citrix Service Farm Ensures that all tasks and procedures are carried out effectively and efficiently to agreed levels of service or specific More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dekra Automotive Ltd
Automotive Compliance SupportAnalyst Location : Remote/Home Based with Limited UK Travel Salary : £30,000 - £33,000 per annum DOE Contract : Permanent, Full time Benefits : 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Private health insurance, Pension contribution, Employee referral scheme, Electric vehicle salary sacrifice scheme, Eye test vouchers and Employee Assistance Programme … client. Using internal and external resources to dig deeper into findings and build robust, evidence-based portfolios for each case. Communicating with the retailer network to resolve queries, provide support, and issue guidance or corrective actions through approachable and expert advice. Presenting findings clearly to the client and lead virtual training sessions for retailer managers on due diligence and … virtual setting. Intermediate tech proficiency (Excel, Word, PowerPoint, Teams); open to using new digital tools as the role evolves. Genuine interest in compliance, with the ability to balance persuasive support with compliance standards. Have a very positive and proactive approach to daily working requirements and be able to self-manage and contribute to achieving all programme-specific service level More ❯