edge technology and deep industry expertise to deliver tailored, high-quality communications across digital and print channels. This company prides itself on a collaborative culture and a commitment to continuousimprovement, making this an exciting opportunity to be part of a forward-thinking, client-focused organisation. The Head of Manufacturing Excellence is responsible for leading a team … of Process Engineers to deliver initiatives that enhance operational efficiency, reduce waste, and improve quality performance. This is a key leadership position responsible for the delivery of innovation and continuousimprovement initiatives across manufacturing in-line with operational strategic objectives. This role leads change through embedding a culture of ContinuousImprovement across manufacturing to … best practices and methodologies, such as Lean, Six Sigma, and Agile. Establish KPIs to monitor process performance and deliver measurable improvements. Drive cultural change by embedding a mindset of continuousimprovement across manufacturing. Work closely with senior leaders and stakeholders to identify opportunities for strategic improvements. Support the Director of Manufacturing in the design and implementation of More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Bupa
an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application Service Management, Service Optimisation, Resilience and ContinuousImprovement practises to join our growing Technology team. How you'll help us make health happen: Gather feedback on service performance and establish improvement plans. … of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuousimprovement at product and service levels. Ensure thorough testing and quality standards for product changes and updates. Manage release processes and develop roll-back plans. Maintain service … change management and maintaining a change log. Familiarity with monitoring tools, security protocols, and incident response. Strong communication skills and ability to work with cross-functional teams. Knowledge of continuousimprovement methods. Results-oriented with a focus on adding value. Clear decision-making approach and tenacious problem-solving. Proficient in risk and vendor management. Our benefits are More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Hippo Digital Limited
lifecycle and overseeing compliance and quality assurance of other team members' bids. Team performance: Providing coaching and mentoring to support team members and wider stakeholders, fostering a culture of continuousimprovement and high-quality results. Innovation and continuousimprovement: Leading bid capability projects to improve bid services and offerings. Reporting, bid analysis and insights … Tracking bid outcomes, analysing success rates, supporting administration processes and providing insights and recommendations for improvement to senior management. Skills and experience that you need Professional Experience Required: Significant experience in bid management within a digital or data consultancy services business (100+ people/£25m+ turnover) Significant experience as a bid manager and in the bid production process … a digital services partner who is genuinely invested in helping our clients thrive as modern organisations. Our delivery methodology is truly agile, from concept to reality, supporting innovation and continuousimprovement to achieve your desired outcomes. We firmly believe that technology should serve humanity, not the other way around. We take a human-centred approach to everything More ❯
in days) to receive an alert: IT Service Reporting Manager Department: IT Location: GB INTRODUCTION JOB PURPOSE The SIAM Reporting Manager is responsible for the strategic design, delivery, and continuousimprovement of reporting capabilities across the Service Integration and Management (SIAM) function. This role ensures that service performance data is accurate, comprehensive across internal teams and third … insights and assurance reporting, the role supports data-driven decision-making, transparency, and accountability. Through high-quality reporting, the SIAM Reporting Manager enables the identification of performance gaps, drives continuousimprovement, and reinforces compliance with agreed service standards and policies. RESPONSIBILITIES Lead the development, execution, and continuousimprovement of the SIAM reporting framework, ensuring … to ensure consistency, comparability, and alignment with ITIL and SIAM principles. Drive the enhancement of dashboards and visualisations to improve usability, relevance, and stakeholder engagement, incorporating feedback and promoting continuous improvement. Promote adoption of self-service reporting tools (e.g. Helix dashboards), providing training and guidance to enable teams to independently access and interpret data while maintaining data quality and More ❯
receive an alert: IT Service Manager, EMEIA Department: IT Location: GB INTRODUCTION JOB PURPOSE The Regional IT Service Manager (EM EIA) is responsible for supporting the delivery, performance, and continuousimprovement of IT services across the region. They ensure adherence to global service management processes, lead regional service reporting, and drive actionable insights to improve service stability … experience. Acting as the primary contact for service management in the region, they work closely with central teams, vendors, and stakeholders to manage service risks, support issue resolution, drive continuous service improvement plans, and embed service excellence into regional IT operations. RESPONSIBILITIES Partners with the Regional Leadership Team to develop and drive the regional IT strategy, ensuring … deployment phases. Leads the creation and communication of regional service performance reports, including availability, incident response, and service volumes. Uses insights from service data to identify trends and drive Continuous Service Improvement (CSI) initiatives within the region. Coordinates regular governance activities with internal IT teams, vendors, and partners. Maintains strong relationships through structured communication and performance monitoring More ❯
Product Owners and cross-functional teams to understand, measure, and orchestrate customer journeys. Ensuring the customer remains at the heart of all experiences, both internal and external. Journey Mapping & Continuous Evaluation: Lead the creation and maintenance of customer journey and process maps (e.g. Visio), continuously evaluating their effectiveness and driving improvements based on customer and business needs. Data-driven … to enhance journey effectiveness. Team Development & Support : Coach and support, lead team performance, and act as a point of escalation-fostering growth and alignment with business objectives. Champion of ContinuousImprovement : Model a continuousimprovement attitude, bringing external insights and leadership aligned with the organisation's core values to elevate journey standards. Why Lloyds More ❯
operation processes. You will creating effective communication plans to provide visibility to all impacted teams to enable overall process alignment. You will have experience in a similar role in Continuous Improvement. Your ability to influence through change, while using data to drive decisions, will ensure your success in this role. Key job responsibilities Manage the UFG store improvement plan to focus on best customer experience at the lowest cost - Develop a culture of continuousimprovement and lean thinking - Contribute to and facilitate Kaizen activities - Help drive the implementation of Lean Standard Work and SOPs - Train and support all levels in Kaizen activities - Disseminate Lean Standard Work principles across teams - Support and manage the … logistics or manufacturing. Strong communication skills (written and verbal). Proficiency in MS Excel. Ability travel to different stores within UAE. PREFERRED QUALIFICATIONS - Wide knowledge of change management and continuousimprovement methodologies - Demonstrable training and dissemination skills and experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability More ❯
end-to-end delivery of business projects aligned to company strategy, ensuring outcomes are delivered on time, within budget, and to quality standards. Drive benefits realisation and contribute to continuousimprovement within the project delivery framework. Key Responsibilities: Project Delivery: Manage multiple projects, ensuring alignment with business objectives and stakeholder expectations. Financial Management: Control project budgets and … Risk & Compliance: Identify and manage risks, ensuring adherence to governance, regulatory, and internal standards. Stakeholder Management: Build strong relationships across the business and champion best practices in change delivery. ContinuousImprovement: Support operational efficiencies and project management capability growth. Key Skills & Experience: Degree or equivalent qualification. PRINCE2/APM or similar certification. Proven track record of full More ❯
including sourcing, buying, operations, analytics, etc. Successful program implementation and ongoing management, including infrastructure, staffing/resources, documentation and training, service levels and fiscal cost management Implement an iterative, continuousimprovement plan to meet contractual commitments Ensure continued achievement of client business objectives, which include Client Satisfaction (Net Promoter Score) and fiscal return on investment (ROI) Manage … client obligations, stakeholder buy-in, governance, escalations, and renegotiations Program planning, continuousimprovement, and resolution of conflict in complex scenarios Drive the responsibilities of the Sourcing Manager (SM) role where required, providing guidance and oversight regarding sourcing and category management strategy along with execution and savings targets establishment, tracking, calculation, and forecasting Engagement with Project Executive for … Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning More ❯
Leeds, England, United Kingdom, United Kingdom Hybrid / WFH Options
NHS Resolution
systems run smoothly. You will be training internal stakeholders on Finance processes and be the first point of contact for system-related issues. You will also participate in the continuousimprovement of our new Claims system, CaseHub, and integration with Business Central. This is a significant programme of work that will be continuing for some time after … specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care. We have over 830 employees across the UKAbout Organisation wording to be added here Job description Job responsibilities Are you looking for a … systems run smoothly. You will be training internal stakeholders on Finance processes and be the first point of contact for system-related issues. You will also participate in the continuousimprovement of our new Claims system, CaseHub, and integration with Business Central. This is a significant programme of work that will be continuing for some time after More ❯
Wakefield, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
City & Guilds
quickly. Based in our Wakefield hub, youll lead a range of Operations Managers, Delivery Managers, Coordinators, Administrators, and/or Technical Leads. You will develop a culture rooted in continuousimprovement, intelligent automation, and analytical precision. By leveraging data to inform decisions and streamline workflows, you'll ensure our services remain not only fully compliant but in … results delivery. Collaborate cross-functionally with assessment and technical teams to ensure smooth delivery of high-stakes qualifications. Lead and inspire a high-performing team, fostering a culture of continuousimprovement and operational excellence. Champion quality and compliance, ensuring all processes meet regulatory and internal standards. Contribute strategically to workforce planning, diversity and inclusion initiatives, and the More ❯
Are you passionate about IT and technology?Do you thrive in dynamic, fast-paced environments where customer service and continuousimprovement are central to success? We are looking for a talented IT Helpdesk Support Specialist to join our client's team in Malton. In this role, you'll play a key part in enhancing end-user service … resolve service issues, ensuring timely resolution within service level agreements (SLAs). Manage the incident, problem, and change management processes, incorporating best practices to optimise service delivery and drive continuous improvements. Build and nurture strong working relationships across IT teams to improve end-user productivity, satisfaction, and overall system effectiveness. Champion self-service tools and knowledge-sharing initiatives to … responding to incidents both during and outside of standard business hours. What We're Looking For: A solid foundation in IT with a genuine passion for technology and a continuousimprovement mindset. Strong problem-solving abilities, a keen attention to detail, and a professional, methodical approach to work. Excellent communication skills with the ability to manage conflict More ❯
Building and maintaining effective supplier relationships and performance frameworks Collaborating with internal stakeholders across multiple UK sites to ensure procurement supports operational needs Delivering measurable cost savings and driving continuousimprovement Ensuring compliance with internal policies and relevant regulations Ideal Candidate Profile: We are looking for a commercially driven procurement professional with strong stakeholder management skills and … in a manufacturing, industrial, or multi-site environment Strong negotiation, analytical, and supplier management skills Excellent communication skills and a collaborative approach A focus on value delivery, compliance, and continuousimprovement Knowledge of sustainability or ESG-related procurement practices is desirable What’s in it for you? Competitive salary of £50,000 – £60,000 Permanent role with More ❯
Emley Moor, Yorkshire, United Kingdom Hybrid / WFH Options
Arqiva
Work with the Network Engineering team to ensure that network solutions are transitioned into the live environment without issue and in line with all service requirements Contribute to the continuousimprovement of operating policies, processes and procedures. Engage with customers and build positive working relationships. Supervise the delivery of 3rd party suppliers and contractors to ensure that … specifications and standards meet Arqiva requirements Drive innovation, both small and large, into and through the business; deploy and evidence with outcomes, a continuousimprovement (CI) mind-set. Bring a commercial perspective to the operation, with a particular focus on cash management, cash preservation and optimising returns on investments made in assets and tools. Understanding and experience … of working on and troubleshooting complex, always on critical IP Networks The ability to collaborate across multiple teams remotely and from on premises across multiple locations Ability to undertake continuous personal development to meet the technical requirements of future technologies and project deliverables. Working knowledge of the design, development and testing of bespoke and COTS (Common off the Shelf More ❯
PMO Co-Ordinator - Hybrid (York or London) Permanent | Full-Time Are you an organised, detail-driven individual with a passion for project coordination and improvement? We're looking for a PMO Co-Ordinator to support a Professional Services team, helping to ensure projects run smoothly, stay on budget, and meet critical deadlines. This is an exciting opportunity to … and controlling deliverables Creating and refining project processes, policies, and documentation Ensuring compliance with deadlines, budgets, and company standards Liaising with team members to ensure timely task completion Driving continuous process improvement and efficiency What We're Looking For: Proven experience as a PMO Co-Ordinator or in a similar project support role Strong organisational and multitasking … attention to detail and technical accuracy Ability to work under pressure and manage tight deadlines Comfortable using spreadsheets and managing reporting tools A proactive mindset and a drive for continuousimprovement Desirable: Experience within ICT or technology-focused sectors Relevant training or certifications in project coordination or management Excellent written English and document accuracy Join a fast More ❯
high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuousimprovement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and … and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance More ❯
high levels of reliability across all our products. You will be responsible for leading a team of up to 15 SREs. You'll enable a culture of learning and continuousimprovement of the implementation of Site Reliability Engineering. You'll be aligned to Public Cloud Lab/s and will work with the relevant Product Owners and … and experience of leading and working as part of an agile team Software development or Engineering background essential, along with knowledge of modern software development principles and toolsetsincluding DevOps, Continuous Integration, and Continuous Delivery Negotiating skills to influence technical and leadership decisions to achieve the right consumer outcomes and operational needs Be industry aware and understand the importance More ❯
Capabilities: • Committed to high standards of performance and stakeholder satisfaction • Works under pressure and manage conflicting priorities • Flexible and innovative approach to work and problem solving • Drives to achieve continuousimprovement • Embraces change • Demonstrates a positive and proactive approach • Shows enthusiasm and strong commitment to work • Ensures effective communication and has the ability to engage others More ❯
junior and mid-level developers, ensuring their professional growth and alignment with team goals. Establish and maintain team processes for code reviews, testing , and task breakdown . Process Improvement: Advocate for and implement best practices in TDD, CI/CD , and Software Design Principles . Work closely with the Product Owner and stakeholders to define technical objectives and … Agile processes to improve team productivity and delivery outcomes. Collaborate with the team and Product Owner to define and manage the product backlog effectively. Strategic Contributions: Drive innovation and continuousimprovement within the development team. Work with the wider engineering and product teams to align technical efforts with business goals. Assist with resource planning and recruitment to More ❯
Mentor and support junior and mid-level developers, ensuring their professional growth and alignment with team goals. Maintain team processes for code reviews, testing, and task breakdown. Process Improvement: Advocate for and implement best practices in TDD, CI/CD, and Software Design Principles. Work closely with the … Leader, Product Owner and stakeholders to define technical objectives and timelines. Ensure high code quality and maintainability through testing frameworks, code reviews, and documentation. Strategic Contributions: Drive innovation and continuousimprovement within the development team. Work with the wider engineering and product teams to align technical efforts with business goals. Additional Responsibilities: Act as a subject matter More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Assured Data Protection Limited
technical teams-Services Delivery, Internal IT, and Channel-to foster seamless execution and delivery of services. Share best practices and mentor emerging technical talent within the across involved stakeholders ContinuousImprovement: Identify opportunities for process improvements and drive innovation in existing services. Stay current with industry trends, technology advancements, and best practices to ensure solutions remain leading More ❯
ensuring any movement to time, cost, scope and benefits are documented, reviewed and signed off via the relevant approval forums Work with the PMO team and wider stakeholders on ContinuousImprovement activities. Identify, develop and implement improvements ensuring our processes remain optimised and in line with industry best practice Reporting & Analysis Create portfolio level reports to provide More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Yorkshire Water
are consistent across all YW corporate systems. Own the delivery of the smart metering reporting roadmap working with Tech and the data squads to deliver cost effective analytical solutions. Continuousimprovement of the existing smart metering reports, taking manual processes and automating where possible inline with the AMP 8 Smart Metering vision Line management responsibility - creating an More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Low Carbon Contracts Company
strategy for internal AI/ML initiatives, ensuring alignment with business priorities and LCCC's digital strategy. Drive delivery across cross-functional technical teams to support incremental launches and continuous improvement. Lead discovery and validation of opportunities in collaboration with users and subject matter experts, quantifying expected impact. Manage stakeholder engagement and communication across the full solution lifecycle. Facilitate More ❯
Hessle, North Humberside, United Kingdom Hybrid / WFH Options
Sewell Group
processes, user guides, and troubleshooting steps to support internal knowledge sharing and client self-service. Participate in Agile process such as sprint planning, stand-ups, and retrospectives to support continuous improvement. As well as exhibiting our company behaviours of being Positive, Professional, Customer Focused, a Team Player and Doing the Right Thing, the successful candidates will have the following More ❯