26 to 50 of 52 Customer Experience Jobs in Yorkshire

would be great for you. You will need to have some basic understanding of Office 365 platform and how Teams, SharePoint and Exchange Online. Someone that is passionate about customer experience and ensuring that we provided a great service to our users. This role requires someone to be able be able to organise their workload and manage the More ❯

document functional requirements Support solution design and delivery using Agile or Waterfall methodologies Facilitate workshops and user acceptance testing Ensure alignment with project timelines and business objectives Ideal Candidate: Experience in business analysis Strong stakeholder engagement and communication skills Proactive, accountable, and quality-driven Comfortable managing junior team members Able to translate business needs into technical requirements This is … a fantastic opportunity to contribute to a strategic programme delivering enhanced customer experience and operational efficiency. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy. More ❯

for developers. Formulate new, or enhance existing, systems to meet the identified business needs. Project Management Manage projects to digitise business processes and improve systems to deliver efficiency and customer experience gains Implementation & Maintenance Support department heads to align business processes with software and digital solutions Lead the relationship with third party technology providers to maintain, update and … IT systems - such as ERP, CRM Ideally operated as a Business Systems Manager or IT Manager previously - or worked as a stand alone Business Systems Analyst in an SME. Experience of project management Solutions orientated, self-starter Confident at relaying technical information to non-technical stakeholders Why you'll love the role Impact: Your ideas will shape the future More ❯

and timely resolution of findings. Record, report, and manage non-conformities and corrective actions within the BMS. Facilitate external audits, acting as primary contact for certification bodies and supporting customer audits. Coordinate BMS Management Reviews, preparing reports and presenting recommendations to senior leadership. Maintain environmental aspect and impact assessments and monitor compliance performance. Support compliance across key areas including … leading projects, and embedding best practices. Other considerations Full, clean driving licence (occasional travel required). Willingness to undergo a criminal record check in line with company policy Proven experience in a similar compliance or management systems role. Qualified Management Systems Auditor (IRCA, IEMA, or BSI). 23+ days annual leave 4% Company pension contribution This role is a … month FTC. Camira Values Our success lies in our customers success. We focus on building long lasting relationships and delivering a brilliant customer experience to a global market; using digital technologies, providing high-quality products, support and services that add value, inspire, and exceed expectations. Our commitment to quality, health & safety, and environmental standards ensures we consistently deliver More ❯

balance. - Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards What you will be doing as Business Development Manager - Build and maintain a thriving customer base to expand revenue streams and secure lasting partnerships. - Organise your sales activities with precision, ensuring impactful engagement through calls, emails, and face-to-face meetings. - Identify, establish, and … nurture key accounts to unlock their full potential. - Promote our brand with passion and deliver an exceptional customer experience every step of the way. - Self-generate appointments and convert them into significant revenue gains. - Master the ins and outs of our clients products and services to deliver informed and effective solutions. - Offer expert guidance to address client concerns … a background of 2 years+ in Air & Sea sales and are eager to step into a dynamic business development role - You're commercially savvy and committed to delivering outstanding customer service. - Self-motivated, proactive, and brimming with the entrepreneurial spirit to succeed. - You excel at building connections, communicating effectively, and showcasing your passion for what you do. - You thrive More ❯

marketing, analytics, and operational teams, driving growth through performance marketing, SEO, conversion optimisation, and data-led insights. You will manage and mentor a multidisciplinary team, ensuring sustainable growth, improved customer journeys, and maximised digital marketing ROI. Additionally, you will act as a senior voice within the leadership team, influencing wider business strategy. Responsibilities Define and execute the digital strategy … Retargeting. Optimise metrics including CAC, LTV, ROAS, and AOV. Manage e-commerce platform roadmap and deliver a high-performance, mobile-first UX/UI. Enhance conversion rates and overall customer experience. Drive a data-led approach with clear KPIs across channels. Ensure accurate tracking, reporting, and resolution of analytics issues. Manage BI and reporting (Power BI, SQL, BigQuery) plus … and automation via APIs and connectors. Monitor trends and emerging tech (AI, personalisation, omnichannel) to enhance digital capabilities. Implement tools and processes to improve efficiency, tracking, and reporting. Essential Experience: 5+ years experience in a senior digital leadership role within e-commerce or retail. Strong commercial acumen with digital P&L ownership and a track record of growth More ❯

OTE £30,000 - £45,000 Sheffield Permanent, Full Time Our client specialises in providing connectivity solutions and collaboration tools to businesses, focusing on driving growth and delivering exceptional customer experiences click apply for full job details More ❯

The Role A key priority for the team is to organically grow our existing customer account base via cross sell and up sell as well as continuing to acquire new business customers. You will lead the team to increase the average spend per account, whilst also delivering the highest of standards of customer service satisfaction. This is a … fantastic opportunity for a candidate who has experience in a cyber or technology sales management role, who is looking to expand their skillset, and be supported in developing a successful career. The successful candidate will need to balance the management, coaching and development of a team whilst balancing pipeline, forecasting, deal coaching and stepping into opportunities where needed to … get things across the line. Key Responsibilities You will be widely recognised as an authority within the organisation and by external peers for your extensive knowledge and experience in customer success and account management Demonstrable success in managing complex sales cycles, including selling sophisticated solutions and engaging with multiple stakeholders across diverse sectors Proven success in driving revenue More ❯

allowance Sector - Online Retail Location - Leeds/Bradford Contact - callum.bell@forsythbarnes.com Our client is a prominent entity within the retail sector, dedicated to providing top-quality products alongside outstanding customer service. With a strong commitment to innovation and sustainability, this organization aims to enhance the overall shopping experience. Their ambition is to create an effortless online shopping journey that … plans that align with the organization’s retail goals. The ideal candidate will engage with various teams to refine the online platform, ensuring ease of use and optimizing the customer experience. This position requires a unique combination of technical expertise and leadership capabilities to motivate the development team and manage e-commerce projects successfully. Key Responsibilities Develop and execute … guidance to boost their skills and efficiency. Work closely with marketing, sales, and IT departments to ensure e-commerce activities align with broader business objectives. Evaluate performance indicators and customer feedback to drive continuous improvements in online services. Keep abreast of industry advancements and emerging technologies to suggest impactful enhancements. Requirements Demonstrated experience in e-commerce management or More ❯

allowance Sector - Online Retail Location - Leeds/Bradford Contact - callum.bell@forsythbarnes.com Our client is a prominent entity within the retail sector, dedicated to providing top-quality products alongside outstanding customer service. With a strong commitment to innovation and sustainability, this organization aims to enhance the overall shopping experience. Their ambition is to create an effortless online shopping journey that … plans that align with the organization’s retail goals. The ideal candidate will engage with various teams to refine the online platform, ensuring ease of use and optimizing the customer experience. This position requires a unique combination of technical expertise and leadership capabilities to motivate the development team and manage e-commerce projects successfully. Key Responsibilities Develop and execute … guidance to boost their skills and efficiency. Work closely with marketing, sales, and IT departments to ensure e-commerce activities align with broader business objectives. Evaluate performance indicators and customer feedback to drive continuous improvements in online services. Keep abreast of industry advancements and emerging technologies to suggest impactful enhancements. Requirements Demonstrated experience in e-commerce management or More ❯

business whose products are used by thousands of companies and impact millions of lives. They're looking for a Technical Support Analyst to join their team and deliver exceptional customer support. This role is less "hardcore IT" than you might think - it's all about problem-solving, customer service, and communication, with some technical elements. You'll be … the first point of contact for customer queries, making sure every interaction is handled smoothly, professionally, and with a smile. What you'll be doing: Handling customer queries by phone and email, logging, troubleshooting, and resolving issues. Escalating tickets where needed and working with 2nd/3rd line teams to ensure quick resolutions. Keeping records accurate and up … to date. Spotting ways to improve processes and enhance the customer experience. What we're looking for: Strong communication and customer service skills - you'll enjoy speaking with people and building positive relationships. Good IT skills, including Microsoft Office. At least 1 year of experience in a support or service role (doesn't have to be deep More ❯

business whose products are used by thousands of companies and impact millions of lives. They're looking for a Technical Support Analyst to join their team and deliver exceptional customer support. This role is less "hardcore IT" than you might think - it's all about problem-solving, customer service, and communication, with some technical elements. You'll be … the first point of contact for customer queries, making sure every interaction is handled smoothly, professionally, and with a smile. What you'll be doing: Handling customer queries by phone and email, logging, troubleshooting, and resolving issues. Escalating tickets where needed and working with 2nd/3rd line teams to ensure quick resolutions. Keeping records accurate and up … to date. Spotting ways to improve processes and enhance the customer experience. What we're looking for: Strong communication and customer service skills - you'll enjoy speaking with people and building positive relationships. Good IT skills, including Microsoft Office. At least 1 year of experience in a support or service role (doesn't have to be deep More ❯

business whose products are used by thousands of companies and impact millions of lives. They’re looking for a Technical Support Analyst to join their team and deliver exceptional customer support. This role is less "hardcore IT" than you might think — it’s all about problem-solving, customer service, and communication , with some technical elements. You’ll be … the first point of contact for customer queries, making sure every interaction is handled smoothly, professionally, and with a smile. What you’ll be doing: Handling customer queries by phone and email, logging, troubleshooting, and resolving issues. Escalating tickets where needed and working with 2nd/3rd line teams to ensure quick resolutions. Keeping records accurate and up … to date. Spotting ways to improve processes and enhance the customer experience. What we’re looking for: Strong communication and customer service skills — you’ll enjoy speaking with people and building positive relationships. Good IT skills, including Microsoft Office. At least 1 year of experience in a support or service role (doesn’t have to be deep More ❯

Access Administration. Focus will initially be on one of the two subjects and over time both roles will be learnt. This is an excellent role for someone with great experience of working in an operational role and who is an outstanding teammate! Contingent Worker Onboarding requires the role holder to undertake all operational activities to ensure contractors, consultants, agency … staff etc. join the Bank in a timely manner, that necessary documentation is received, and the hiring manager and new joiner receive a positive customer experience. This requires building knowledge of the onboarding journeys for contingent workers that join via procurement channels or the Public Sector Resourcing Framework (PSR). The Network Access Administrator role holder contributes to the … will be responsible for Contingent Worker Onboarding Delivering all aspects of Contingent Worker onboarding, working autonomously to deliver required onboarding tasks. Working collaboratively with the team to deliver excellent customer service through effective communication, reliability, knowledge sharing and being a key contributor. Understanding the different types of Contingent Workers and their requirements. Ensuring correct documents have been received to More ❯

per annum + bonus and benefitsElevation Recruitment is delighted to be working with a fast-growing organisation based in South Yorkshire, in their search for a Head of Customer Support to take ownership of their customer support operations. This is a fantastic opportunity for a hands-on, process-driven leader. Key Responsibilities: Oversee customer support operations and … to drive ticket deflection Own the knowledge base and self-service strategy Run quality assurance, coaching, and performance reviews Deliver data-driven insights and operational reporting About You: Proven experience leading multi-region support operations Strong understanding of SLA management, customer metrics, and service automation tools Confident in cross-functional collaboration and process improvement Thrives in a fast … paced, scaling business This is an exciting leadership role offering the autonomy to shape a truly customer focused support function and make a tangible impact on customer experience. If you’re passionate about driving operational excellence and innovation in customer support, we’d love to hear from you. Apply now or contact Elevation Recruitment for a confidential More ❯

based in Central London As a React Developer for this Media client, you will have the chance to: Design and develop high-performance, user-centric web applications that enhance customer experiences. Collaborate with cross-functional teams to implement innovative solutions and deliver impactful projects. Contribute to the overall architecture and design decisions, ensuring scalability and maintainability. Engage in continuous … frameworks. Key Skills Proficiency in React.js, JavaScript (ES6+), and Redux or similar state management libraries Familiarity with RESTful APIs, GraphQL, and modern front-end build tools (Webpack, Babel, etc.) Experience with responsive design and cross-browser compatibility Understanding of version control systems (Git) Knowledge of testing frameworks (Jest, Enzyme, or similar) is a plus Experience 2+ years of … professional experience in front-end development using React.js Proven track record of delivering high-quality web applications in a collaborative team environment Strong problem-solving skills and attention to detail Effective communication skills, with the ability to articulate technical concepts to non-technical stakeholders Experience with agile methodologies and working within an agile team is preferred With Myn More ❯

About Bluetree: We are a leading print ecommerce company dedicated to delivering high-quality print products and exceptional customer experiences. Our focus on innovation and customer satisfaction drives us forward, and we are currently seeking a talented Senior Software Engineer to join our dynamic team. An opportunity has arisen to join our Internal Systems team who are the … improving processes and optimise results in all areas of the organisation - this is an excellent opportunity for you. About the position: Salary range £60,000-£85,000 depending on experience This position is office based at our office in Manvers, Rotherham. Monday to Friday 9am to 5.30pm, with flexible working options Hybrid office working utilising on site collaboration with … friendly front-end interfaces using HTML, CSS, and JavaScript. Participate in code reviews, identify areas for improvement, and implement best practices to maintain high-quality code standards. Requirements: Proven experience as a C# Developer, preferably around internal business systems. Strong expertise in C#, .NET Core, and JavaScript. Experience with cloud platforms such as AWS or Azure for deployment More ❯

OTE £30,000 - £45,000 Sheffield Permanent, Full Time Our client specialises in providing connectivity solutions and collaboration tools to businesses, focusing on driving growth and delivering exceptional customer experiences. The company offers personalised services from initial quote through ongoing customer support, with a commitment to delivering efficient and effective solutions. With a suite of services including Connectivity … is a full-time on-site role for a Sales and Account Manager located in the Greater Sheffield Area. The Sales and Account Manager will be responsible for managing customer accounts, ensuring customer satisfaction and generating leads. The role involves maintaining relationships with existing clients and identifying opportunities for business growth. The Ideal Candidate: Proven B2B sales experience, ideally in technology or telecommunications. Strong commercial acumen and negotiation skills. Experience in solution selling and relationship building. A positive attitude and willingness towards learning and supporting new products and technologies. Understanding of business connectivity, cloud services, and cyber security solutions. Self-motivated with excellent time management and organisational abilities. Key Responsibilities Key responsibilities include, but are not More ❯

processes to keep the business running efficiently. As the company continues to expand, they’re now taking the next step embedding AI across the organisation to simplify processes, enhance customer experiences and unlock new levels of efficiency. They are looking for a motivated, tech-minded professional to help support this evolution. Key Responsibilities Work with the Head of IT … for automation and improvement Collaborate closely with cross-functional teams to align AI projects with business priorities Share knowledge and mentor colleagues on AI and automation best practices Skills & Experience Degree or background in Computer Science, AI, Software Engineering, or Data Science Strong programming skills (e.g. Python, JavaScript, JSON) Awareness of AI/ML concepts, Large Language Models and … prompt engineering Experience with cloud platforms (Azure, AWS or GCP) Logical, problem-solving mindset with a passion for automation Ability to communicate technical ideas clearly to non-technical audiences Self-motivated, adaptable and eager to learn new tools and techniques If you’re ready to make a real impact and help shape how AI is used across a growing More ❯

Data Engineer Join the Team Powering the Future of Data at Vivedia Location: Sheffield - Hybrid (3 days per week) Salary : £50,000 to £60,000 depending on experience Department: Data Team At Vivedia , data isn’t just numbers — it’s the engine driving every decision, every innovation, and every customer experience. We’re growing, and we’re looking … data architecture. Lead or support migrations to modern platforms such as AWS, Azure, GCP, Snowflake, or Databricks. Proactively identify opportunities to streamline and optimize performance. What You’ll Bring Experience: Proven hands-on experience as a Data Engineer or in a similar data-focused role. Technical Skills: Proficiency in SQL and Python . Strong grasp of ETL/… ELT pipelines , data modeling , and data warehousing . Experience with cloud platforms (AWS, Azure, GCP) and tools like Snowflake, Databricks, or BigQuery . Familiarity with streaming technologies (Kafka, Spark Streaming, Flink) is a plus. Tools & Frameworks: Airflow, dbt, Prefect, CI/CD pipelines, Terraform. Mindset: Curious, data-obsessed, and driven to create meaningful business impact. Soft Skills: Excellent communication More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

services millions of people love. And we do it all right here at Sky. Our IoT Platform team works closely with product, delivery, and business teams to create seamless customer experiences. From integrating connected devices to managing the smart home, we focus on building the platform that enables customers to connect with the technologies that matter most. We are … shaping the future direction of our products, technology, and business objectives. Feedback & Recommendations - Share insights and recommendations to continuously improve architectural practices and guidelines. What you'll bring Proven Experience - Expertise in creating and maintaining end-to-end solution designs for cloud-based platforms, consumer devices, and mobile applications. Experience with connected home solutions on AWS (including AWS … IoT) is ideal. Technical Proficiency - Broad hands-on experience across cloud infrastructure, IoT platforms, firmware integration, and modern development practices. Cloud Design Expertise - Strong knowledge of scalable, performant cloud architecture principles. AWS Skills - experienced with AWS infrastructure and cloud networking. Engineering Best Practice - Strong knowledge of DevOps and modern engineering practices. API & Microservices - Experience building secure, scalable API More ❯

So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Head of Systems Development to ensure the systems estate operates efficiently and securely to help deliver the digital transformation strategy. Could … solutions motivates you, and seeing technology enable business transformation and deliver measurable outcomes gives you a sense of achievement, we would be very interested in learning more about your experience and expertise. Here's why you'll love this role... - Lead and inspire a talented team of developers, architects, analysts, and testers ( Salesforce & non Salesforce) - Shape and deliver Quickline … leadership to drive data driven decision-making. - Play a pivotal role in ensuring secure, reliable, and compliant systems. Here's why you'll be great in this role... - Proven experience leading software development or IT operations teams in complex environments. - Thrives in fast paced settings and excels at driving organizational change. - Strong strategic mindset paired with operational execution skills. More ❯

So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for a Head of Systems Development to ensure the systems estate operates efficiently and securely to help deliver the digital transformation strategy. Could … solutions motivates you, and seeing technology enable business transformation and deliver measurable outcomes gives you a sense of achievement, we would be very interested in learning more about your experience and expertise. Here’s why you’ll love this role… - Lead and inspire a talented team of developers, architects, analysts, and testers ( Salesforce & non Salesforce) - Shape and deliver Quickline … leadership to drive data driven decision-making. - Play a pivotal role in ensuring secure, reliable, and compliant systems. Here’s why you’ll be great in this role… - Proven experience leading software development or IT operations teams in complex environments. - Thrives in fast paced settings and excels at driving organizational change. - Strong strategic mindset paired with operational execution skills. More ❯

So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we’re looking for a Head of Systems Development to ensure the systems estate operates efficiently and securely to help deliver the digital transformation strategy. Could … solutions motivates you, and seeing technology enable business transformation and deliver measurable outcomes gives you a sense of achievement, we would be very interested in learning more about your experience and expertise. Here’s why you’ll love this role... - Lead and inspire a talented team of developers, architects, analysts, and testers ( Salesforce & non Salesforce) - Shape and deliver Quickline … leadership to drive data driven decision-making. - Play a pivotal role in ensuring secure, reliable, and compliant systems. Here’s why you’ll be great in this role... - Proven experience leading software development or IT operations teams in complex environments. - Thrives in fast paced settings and excels at driving organizational change. - Strong strategic mindset paired with operational execution skills. More ❯