26 to 48 of 48 Customer Experience Jobs in Yorkshire

Customer Service Desk Analyst – New Year New Career.! Hybrid role based in Leeds area - Mon – Fri needed to provide high level customer services/end user support, would suit someone with very strong IT skills. As Customer Service Desk Analyst/Basic level IT Support you should … have some of the following skills: Excellent written and verbal communication skills, proven planning and organisation skills, good time management. Successful Customer Service Desk Analyst/Basic level IT Support should have strong IT user skills, with perhaps a desire to get into the IT Support sector. Most importantly ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … industry events. Research prospects to understand their strategic priorities, challenges and intelligence needs. Consultative Selling Deliver compelling presentations and product demonstrations tailored to customer goals. Conduct discovery to uncover use cases across functions such as strategy, marketing, insights, product, innovation, risk and competitive intelligence. Position GlobalData s differentiated value ...

delivering innovative and trusted solutions. About the Role We're looking for a strategic and results-driven Head of Secondary Sales to lead new customer acquisition and expand Tes' presence in the UK secondary school sector. You'll manage a team of Business Development Professionals, driving sales strategies … including small Groups. Key Responsibilities Lead, mentor, and develop a high-performing sales team to exceed targets Design and execute strategic plans for new customer acquisition Drive cross-selling opportunities within existing accounts Collaborate with marketing, product, and customer success teams to accelerate growth Monitor market trends ...

forecasting, and hands-on commercial leadership. Retail Partner Coaching & Engagement – Build strong, influential relationships with partner sites, supporting them to improve conversion, standards, and customer experience. Execute Sales & Promotional Plans – Roll out tactical campaigns and commercial initiatives, adapting regionally where required. Market & Competitor Insight – Monitor trends across the North … identifying opportunities to strengthen regional positioning. Customer Experience Excellence – Ensure partner locations maintain high levels of service and operational consistency. Reporting & Analysis – Produce clear, data-driven reports that highlight regional trends, risks, and opportunities. Cross-Functional Alignment – Collaborate with central operations, marketing, product, and aftersales teams to support ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

Logo Acquisition hunting & and driving new business acquisitions in order to achieve business goals for the IT Domain Primary Job Responsibility: Primarily drives new customer acquisition through existing knowledge, experience, and industry network Drives large multi-year deals Drives the entire sales process; leads and assigns team responsibilities … organization's goals and objectives for the chosen vertical Education and Essential Experience: 10-15 years of experience in BPO/CX Sales (New Business Development) at a leadership level Sales experience with a proven track record in BPO/CX Services sales Should have deep knowledge ...

Support Specialist This is a key opportunity for an experienced Senior IT Technical Support Specialist to join a growing organisation where technical excellence and customer service sit at the heart of the business. The Role Based at the Sheffield head office, you will act as a senior escalation point … while also contributing to service improvement initiatives and supporting the wider technical team. This role is ideal for someone with strong hands-on technical experience, a structured troubleshooting approach and a genuine passion for delivering a great customer experience. Key Responsibilities Provide advanced technical support, ensuring issues ...

allowance + bonus and benefits. Principal Accountabilities - Manage complex projects from early stages of the sales cycle through to successful delivery, ensuring alignment with customer expectations. - Serve as the main point of contact from order confirmation, maintaining strong communication and trust throughout the project lifecycle. - Understand and validate both … customer needs and technical requirements, guaranteeing they are met at every stage of the project. - Communicate customer requirements effectively to the Operations department to ensure accurate solution build and adherence to agreed specifications. - Organise and lead Factory Acceptance Tests (FAT) both in-house and onsite, delivering a positive ...

have developed a like minded highly driven team and we have secured contracts with some of the UKs largest fleet operators tired of shoddy customer service and unpredictable support from other providers. As an engineering company we brought Stream to life to provide a solution that … growth and excellence. Develop and implement the strategic plan for Streams product, service, and operational performance. Foster a high-performing culture that prioritises innovation, customer focus, collaboration, and accountability. Commercial & Operational Management Own departmental P&L, budgeting, resource planning, and reporting. Drive adoption, upsell, and retention of Stream telematics ...

gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across … commission scheme. The role As a Cross Sell BDM, you will be responsible for working with account managers to drive growth in our existing customer base. You ll act as a strategic partner, working closely with the Account Manager and consulting with senior decision makers, identifying client challenges ...

wide range of channels including online, telephone, email and live chat. The company is known for combining strong technical expertise with a focus on customer experience and high standards in payment security. Gala Technology is looking for a Software Development Apprentice who is passionate about coding, motivated … where questions and ideas are always welcome. Through Gala Technologys partnership with Baltic Apprenticeships, the apprentice will receive structured training combined with hands on experience on live development projects. This includes exposure to modern development practices, payment technology, web and backend programming and the ongoing evolution of the SOTpay ...

contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package for a Service Delivery Manager: Salary … Depending on Experience Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Hybrid - Yorkshire 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

generation, pipeline performance, and conversion metrics. Collaboration & Continuous Improvement Work closely with the wider Sales, Marketing, and Account Management teams to ensure a seamless customer experience. Share insights and feedback to help refine messaging, campaigns, and outreach strategies. Actively participate in team meetings, training sessions, and development opportunities. What … bring 1–2 years' experience in B2B sales or lead generation. A confident communicator with strong written and verbal skills. Self-motivated, proactive, and eager to learn. Resilient and positive, with the ability to adapt to new tools and approaches. Excellent organisational and time-management skills. Comfortable working with ...

Associate Product Manager to help transform the way our customers interact with their parcel journeys. Reporting into the Principal Product Manager for the Customer & Client pillar, youll help build connected, self-serve experiences that reduce friction and enhance engagement across our app - from managing delivery preferences to world class … colleagues to drive delivery, maximise value and remove blockers. Influence the direction of the product through data-driven decision making and insight from key customer and business feedback. Work with internal teams to evaluate product performance and ensure alignment with strategic OKRs. Evaluate product investment opportunities, monitor ...

events and client meetings. About Triple Triple is a high-growth fintech disrupting the payment data enrichment landscape, leveraging technology to enhance customer experiences. Our unique ecosystem offers solutions like transaction brand enrichment, logo provisioning, geolocalisation, data categorization, subscription analysis, and carbon footprint measurement. Triple also develops reliable … financial institutions Travel for events and conferences Executing strategic sales plans with precision Identifying and evaluating potential opportunities with a keen eye for customer needs Navigating cross-functional teams to ensure seamless implementations and successful partnerships Exceeding Sales team KPIs and contributing to the company's overall growth trajectory ...

Lead Generation team) into trading customers. Increase share of wallet within existing accounts through consultative selling. Work closely with internal teams to ensure seamless customer experience. Maintain accurate CRM records and deliver agreed KPIs for revenue and gross profit. Key Responsibilities Conduct on-site meetings and pre-appointed calls … growth. Deliver weekly and monthly KPIs for visits, opportunities, and conversions. Collaborate with Lead Generation and Account Management teams to maximise performance. Provide actionable customer insights and maintain CRM accuracy. Requirements About You Proven track record in B2B sales, ideally within construction, groundworks, or merchant sectors. Strong communicator ...

have a fantastic opportunity for a management consultant (1-5 years experience) to work as part of our dynamic Online team to grow our project and strategy division. You will be based in our head office with the flexibility of a hybrid working pattern, there may also be times … with stakeholders across the business to understand key problem statements and then translate these into opportunities. Your passion to deliver a high level of customer service will help to keep customers coming back will be key to your success and will be at the heart of every project ...

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range of services … apply knowledge of the principles of the Data protection act 2018/GDPR Your Training with Baltic: This apprenticeship provides the skills, qualification and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective Next Steps: If this sounds like the role ...

Installation Engineer - Satellite & Networking - UK Wide Excellent opportunity to join a growing technology services organisation delivering high-speed connectivity and networking solutions across varied customer sites.* Full-time, permanent field-based role supporting satellite broadband and networking installations across the UK.* Hands-on position covering Starlink installations, routers, access … across infrastructure, construction, and engineering environments. They deliver critical networking and satellite solutions to enterprise customers, with a strong focus on quality, safety, and customer experience. What will you be doing? In this Installation Engineer role, you'll work as part of the Operations team delivering on-site satellite ...

value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … deliver on real-life outcomes. We collaborate closely to bring that positive impact home. Do you enjoy hands-on work and delivering great customer experiences? We’re seeking an Onsite Dispatch Agent to manage the physical delivery and deployment of IT devices across multiple campus locations. Key Responsibilities: Onsite ...