26 to 49 of 49 Customer Experience Jobs in Yorkshire

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … industry events. Research prospects to understand their strategic priorities, challenges and intelligence needs. Consultative Selling Deliver compelling presentations and product demonstrations tailored to customer goals. Conduct discovery to uncover use cases across functions such as strategy, marketing, insights, product, innovation, risk and competitive intelligence. Position GlobalData s differentiated value ...

more profitable, efficient, and competitive. They are looking to expand their UK team with a BD Sales Manager who has recent work experience with accounting software firms. Main duties will include: Lead Generation & Hunting: Identify and pursue new business opportunities through cold outreach, referrals, and market research. Create compelling … client interactions. Analyse market trends and competitor activities to inform strategic decisions. Provide regular reports and insights to senior management on sales performance. Customer Experience & Brand Loyalty: Develop initiatives to improve customer satisfaction and retention. Ensure a consistent and positive brand experience across all client touchpoints. ...

organisations and industry professionals. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide … industry events. Research prospects to understand their strategic priorities, challenges and intelligence needs. Consultative Selling Deliver compelling presentations and product demonstrations tailored to customer goals. Conduct discovery to uncover use cases across functions such as strategy, marketing, insights, product, innovation, risk and competitive intelligence. Position GlobalData s differentiated value ...

talented VoIP Support Technician to their team. If you enjoy solving complex problems, working with cutting-edge telecoms solutions and delivering outstanding customer experiences — this could be your next move. You’ll be a key part of the technical support function, ensuring customers telecommunications services run smoothly and reliably. … Doing Providing high-quality technical support across telecoms, VoIP and networking environments Diagnosing and troubleshooting network and voice platform issues Monitoring customer systems and maintaining performance standards Carrying out system checks, updates and preventative maintenance Collaborating with internal technical teams to resolve recurring issues Keeping accurate case notes ...

talented VoIP/Telephony Support Technician to their team. If you enjoy solving complex problems, working with cutting-edge telecoms solutions and delivering outstanding customer experiences — this could be your next move. You’ll be a key part of the technical support function, ensuring customers telecommunications services run smoothly … Doing Providing high-quality technical support across telecoms, VoIP and networking environments Diagnosing and troubleshooting network and voice platform issues Monitoring customer systems and maintaining performance standards Carrying out system checks, updates and preventative maintenance Collaborating with internal technical teams to resolve recurring issues Keeping accurate case notes ...

heavily in AI and modern cloud technologies. You will play a key role in building AI‐driven products that have a direct impact on customer experience, operational efficiency and the future of their platform. The Company They are a tech‐forward insurance organisation with a strong focus … delivering smarter, more personalised digital products. Their teams combine data, engineering and customer expertise to create solutions that simplify complex challenges for their users. Innovation, collaboration and a flexible working culture are at the heart of how they operate. They continue to scale their AI capability and are looking ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

solutions that genuinely help them run and grow their business. You don't need a background in payments. If you've worked in a customer-facing role , built rapport quickly, solved problems, and are driven to succeed, you can thrive as a Field Sales Representative here. Earning Potential Your … earn 50% upfront commission per sign-up Plus 25% recurring income from each business for up to 5 years Around 75% of a customer's total value is paid in year one Extra commission on hardware sales (card machines, POS systems, etc.) What are reps actually earning ...

Claims Leader to join the UK Claims Leadership team. This is a high-profile role for someone who excels in driving digital transformation, improving customer experience, click apply for full job details ...

Bradford (3 days week onsite)Role descriptionWe are looking for an experienced AI Design Analyst (AI Foundry) with Function Data & AI 10+ years of experience to take end-to-end ownership.Key responsibilities: (Up to 10, Avoid repetition) Assess and shape AI and Copilot Use Cases aligned to strategic business … with business teams to conduct deep analysis of business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution ...

days week onsite) Role description We are looking for an experienced AI Design Analyst (AI Foundry) with Function Data & AI 10+ years of experience to take end-to-end ownership. Key responsibilities: (Up to 10, Avoid repetition) Assess and shape AI and Copilot Use Cases aligned to strategic business … with business teams to conduct deep analysis of business problems, workflows, processes and decision points to determine where AI can improve outcomes, efficiency or customer experience. Design AI enabled workflows, prompt patterns, user interactions and human in the loop models that maximise safety, transparency and user trust. Assess solution ...

gain competitive advantage. We began our journey in 2016, by combining a diverse range of specialist information services companies, with decades of trusted customer relationships and deep sector specialisms. Today, we operate as a single company and one fully integrated platform, with more than 3,500 colleagues worldwide, across … commission scheme. The role As a Cross Sell BDM, you will be responsible for working with account managers to drive growth in our existing customer base. You ll act as a strategic partner, working closely with the Account Manager and consulting with senior decision makers, identifying client challenges ...

connectivity solutions, dedicated to empowering businesses with innovative technology. By delivering scalable, efficient, and forward-thinking IoT services, they help organisations enhance operations, improve customer experience, and unlock new revenue streams click apply for full job details ...

fastest growing motor groups at our Stoneacre Sunderland, Volvo site. Are you passionate about cars, digital media, and delivering exceptional customer experiences? As our digital and product specialist, you will play an essential part in both our online pr click apply for full job details ...

Scientist – Partnership Optimisation Location: Leeds (Hybrid) Contract: Full-time About Protect Group Protect Group, established in 2016, is an innovative global technology leader enhancing customer experiences and revenue opportunities for businesses through AI-driven solutions. With over 400 partners across 75+ countries, we provide an intuitive widget that seamlessly … integrates with online sales platforms, dramatically improving customer satisfaction and boosting ancillary revenue through our core Refund Protection product. Our culture is defined by ambition, innovation, and excellence. Our Protect People embody these values, making a significant impact across sectors including Travel, OTAs, Hospitality, Transportation, and Ticketing . Role ...

conversion flows, monetization funnel, retention drivers, product-driven churn. Cross-functional Collaboration: work closely with the CEO, Finance, Engineering, Brand, Marketing, HR, and CX teams (via CXO). Innovation & Transformation: redesign product logic, improve transparency, optimize matching algorithms, elevate UX/UI, and introduce new monetization models. Scalability: ensure that … 50+ brands. We expect from you: 7–12+ years in product leadership roles (Product Director, CPO). Proven ownership of P&L and experience driving significant profit growth. Strong background in consumer tech, mobile apps, subscription models, dating, entertainment, fintech, or social platforms. Experience leading multi-level product ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

insurance provider specialising in complex and non-standard home risks. Their model blends advanced AI capability with digital platforms to deliver a faster, smarter customer experience. You would be one of the first hires into this team, joining at a genuinely pivotal moment THE ROLE As a Lead … engineering patterns and strategy. Work closely with engineering, ML Ops and data teams to bring models and prototypes into stable, scalable production. SKILLS AND EXPERIENCE The successful Lead AI Engineer will have the following skills and experience: Strong commercial experience in AI engineering, ML engineering, data engineering ...

thriving Content Design Team. Our purpose isto ensure that every single item of content is operating to our high standards and meeting customer needs. Were at a very exciting place in our digital transformation journey and this role will give you a brilliant opportunity to be part of it. … practise as well as delivering change. You'll work in a squad with various other roles depending on the project e.g. Product Owners, User Experience Designers, Business Analysts, and User Researchers. About you Please note this is not a graphic design, marketing, copywriting, or learning/teaching role. ...

Service team, you will be responsible for delivering high-quality support across various IT systems and services. Your aim is to enhance customer experiences by resolving incidents, fulfilling service requests, and supporting IT operations both remotely and onsite. This role is the first contact for all IT-related queries … colleagues across various services, products, and platforms. Act proactively and reactively to meet performance targets, ensuring timely and effective resolutions. Take ownership of customer issues and ensure a full focus on delivering an exceptional IT customer experience. This includes actively listening to customer concerns, providing timely ...

team on a permanent basis. This is an opportunity to step into a pivotal role at the heart of their operations, supporting a national customer base and guiding a team of skilled technical analysts. Key responsibilities: Acting as the primary escalation point for complex technical issues across broadband, fibre … supporting a team of technical support engineers, helping them grow capability and confidence. Overseeing shift performance, workflow, and service quality to maintain exceptional customer experience. Working closely with NOC, engineering, and service management teams to drive continuous improvement and reduce repeat issues. Required experience: Strong background ...

Lead Generation team) into trading customers. Increase share of wallet within existing accounts through consultative selling. Work closely with internal teams to ensure seamless customer experience. Maintain accurate CRM records and deliver agreed KPIs for revenue and gross profit. Key Responsibilities Conduct on-site meetings and pre-appointed calls … growth. Deliver weekly and monthly KPIs for visits, opportunities, and conversions. Collaborate with Lead Generation and Account Management teams to maximise performance. Provide actionable customer insights and maintain CRM accuracy. Requirements About You Proven track record in B2B sales, ideally within construction, groundworks, or merchant sectors. Strong communicator ...

fastest growing motor groups at our Stoneacre Sunderland, Volvo site. Are you passionate about cars, digital media, and delivering exceptional customer experiences? As our digital and product specialist, you will play an essential part in both our online presence, and our customers experience within our dealership. Here … working patterns A range of training and development programmes Industry leading career progression opportunities Contributory workplace pension scheme Uniform provided Long service reward Customer introduced reward Employee discounts Access to discounts on retailers, restaurants, holidays and much more Wellness programme Free parking An average day as a Digital & Product ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...