26 to 33 of 33 Customer Experience Jobs in Yorkshire

gaps, and contribute to strategies that maximise capacity and revenue delivery Track competitor activity and provide recommendations to support informed commercial decision-making Skills & Experience Proven experience in a commercial or analytical role, with the ability to turn data into clear business insights Strong analytical skills, with experience … ability to manage multiple priorities effectively Comfortable working in a fast-paced environment with changing demands Advanced MS Office skills, particularly Excel, and experience with at least one BI tool (Power BI preferred) Desirable Experience in forecasting, revenue management, or similar analytical environments A relevant degree or qualification ...

Delivery Leadership Team, consisting of 2 Senior Enterprise Change Managers,?1 Senior Change Optimisation Manger, 1 Senior Enterprise PMO Manager and 1 Senior Journey Experience Manager.?Every change we deliver is ultimately for our customers and were delivering new experiences centred around their needs ensuring faster, simpler and more … connected customer experiences that genuinely add value. Whats I n I t F or Y ou Skipton values work/life balance and we are proud to support hybrid and flexible working , where possible . We have a newly refurbished head office which offers a vibrant and collaborative working ...

industrial or manufacturing environment. Working alongside external sales engineers, production and engineering teams, youll provide timely, accurate and commercially aware support that ensures excellent customer experience. Key Responsibilities Handle incoming inquiries from customers and salespeople, providing technical guidance and product support. Interpret customer requirements to recommend suitable electrical … electromechanical solutions. Support the preparation, follow-up and clarification of technical quotations. Assist external sales engineers by resolving customer issues and supplying supporting documentation. Build strong technical understanding of the companys product range and applications. Maintain accurate customer records, quotes, and communication logs using CRM/ERP systems. ...

that all-important first point of contact for potential clients, you’ll identify new sales opportunities, pitch Aptean’s products, and build lasting customer relationships. Key Responsibilities: Generate, qualify, and develop new business opportunities in defined target markets for specific Aptean product lines. This role will primarily use outbound … Ability to speak knowledgably to senior management and articulate a clear benefit case. The role might require up to 40% of travelling. About you: Experience working with B2B software solutions. Outbound lead generation/business development experience is strongly preferred. Experience with sales tools including SalesLoft, ZoomInfo ...

play a key role in helping us deliver for our members and colleagues by ensuring we have the right resources in place to meet customer demand across our Customer Division. Role can be based at either our Leeds head office or Newcastle-upon-Tyne, Cobalt Business Park … make a difference Our Planning Optimisation Analyst is responsible for creating and maintaining workload volume forecasts and modelling colleague resource requirements across customer-facing teams. This includes analysing volumes such as new mortgage and savings account openings and translating insights into practical, actionable workforce resource plans. You'll work ...

campaigns before deployment Act as the primary technical contact for assigned clients What You’ll Bring 5+ years’ hands-on CCaaS experience (Five9 strongly preferred) Strong understanding of outbound dialling logic, pacing and campaign optimisation Experience troubleshooting telephony, routing and agent configuration Knowledge of TCPA, caller ID branding … will consider applications from candidates with comparable skills using one of the following similar tools: Genesys, MaxContact, Connex AI/Connex One, 8x8, NICE CX, RingCentral, Talk Desk, and Dialpad. This role is being exclusively managed by Tim Campion at CCP. If you have the required experience and would ...

client is seeking a Lead Audio Visual Technician to join their talented team and play a pivotal role in delivering AV installations that transform customer experiences across the UK. About the Role As Lead AV Technician, you'll be responsible for overseeing and carrying out installations of audio-visual … SLAs for key clients Assist with sourcing, vetting, and onboarding local installation engineers What the Client is Looking For: A minimum of 3 years' experience installing AV hardware Comfortable working on-site in a client-facing capacity Strong understanding of AV technologies including LCD/LED displays, video conferencing ...

purpose is to deliver high-quality end-user and infrastructure support, ensuring agreed service levels are met or exceeded, while continuously improving services and customer experience. Key Responsibilities Deliver and support IT infrastructure and end-user services in line with agreed service levels. Support continuous service improvement, embedding customer ...