1 to 25 of 68 ITIL Jobs in Yorkshire

in IT/Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to More ❯

issues to the appropriate team/third party for assistance when required We are looking for candidates with previous experience working on an IT Service Desk, ideally in an ITIL environment with a positive “can do” attitude and good analytical, problem solving and communication skills. Good understanding in Ms office suite applications, desktop operating systems and exposure to Active Directory More ❯

leadership.  Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills  ServiceNow Certified System Administrator (CSA).  ITIL v4 qualified.  Experience with Agile/Scrum methodologies & tools.  ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications.  Experience in designing and implementing AI solutions to enhance service operations capabilities More ❯

leadership. Effective communication & interpersonal skills, with the ability to work collaboratively in a fast-paced environment, potentially across multiple customer environments. Preferred Skills ServiceNow Certified System Administrator (CSA). ITIL v4 qualified. Experience with Agile/Scrum methodologies & tools. ServiceNow Certified Implementation Specialist (CIS), or other relevant certifications. Experience in designing and implementing AI solutions to enhance service operations capabilities More ❯

a strong candidate are the following: Citrix applications, Genesys, Freshservice. Reasonable networking understanding, Meraki knowledge would be an advantage (but not essential). Any infrastructure and Windows server experience. ITIL v3/v4 Certification (ideal but not essential). MCDST Microsoft certified desktop support technician. MCP: Windows 10. A Level, BTEC, NVQ in Information Technology. Degree of any level or More ❯

Volt, Windows 7, Exchange, Outlook, and other Microsoft applications is a big plus! You’ll thrive by communicating confidently and thoughtfully with a wide variety of colleagues and suppliers. ITIL v3 Foundation is desirable. If you come from a customer service and IT background and enjoy collaborating within a large, dynamic team, this role is perfect for you. You’ll More ❯

Volt, Windows 7, Exchange, Outlook, and other Microsoft applications is a big plus! You’ll thrive by communicating confidently and thoughtfully with a wide variety of colleagues and suppliers. ITIL v3 Foundation is desirable. If you come from a customer service and IT background and enjoy collaborating within a large, dynamic team, this role is perfect for you. You’ll More ❯

Experience supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft HyperV Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Own car with Business Level Insurance The ideal candidate will have previous experience in IT Support\Helpdesk with solid Customer Service experience and preferably be Microsoft certified. Steeper is More ❯

Experience supporting 8x8 Phone systems with Poly phones Experience working with VMware Virtual Data Center and Microsoft HyperV Experience with Android Mobile devices Experience working with Veeam Backup & Replication ITIL Certified Own car with Business Level Insurance The ideal candidate will have previous experience in IT Support\Helpdesk with solid Customer Service experience and preferably be Microsoft certified. Steeper is More ❯

Strong background in integration testing and API validation Experience with Microsoft Dynamics 365 Finance and Operations lifecycle Demonstrated ability to embed security and privacy by design Desirable: ITSM qualifications (ITIL Intermediate/Expert) Modern project management qualification (PRINCE2 Practitioner) Why This Role? Impact: Lead testing strategy for mission-critical systems Growth: Develop your leadership skills whilst advancing testing practices Innovation More ❯

investigations and resolutions. Support Continual Service Improvement (CSI) by providing insights and data-driven recommendations to enhance service stability. Qualifications Experience working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret More ❯

UK sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPIs are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users during busy periods Configure laptops, desktops and mobiles using enterprise deployment tools Support the More ❯

sites or support high-profile events. Key Responsibilities. Leadership duties including supporting the Desktop Support Manager with performance management and ensuring team KPI’s are met Follow the defined ITIL process for Incident Management, quickly prioritising and resolving incidents, to ensure minimal impact to end users during busy periods Configure laptops, desktops and mobiles using enterprise deployment tools Support the More ❯

up to date and relevant Requirements: Proven work experience as a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office 365, Network troubleshooting and MS Intune Excellent problem solving and multitasking skills Strong experience of working with Microsoft Windows OS with some More ❯

and communication skills are essential SC Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Understanding of common IT delivery frameworks and methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars More ❯

and communication skills are essential SC Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Understanding of common IT delivery frameworks and methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars More ❯

Development: HTMX, CSS, React, Alpine.js, and/or Tailwind. Data warehousing , Enterprise Service Bus . Microsoft certifications such as Power Platform Developer Associate, Microsoft 365 Developer Associate, or equivalent. ITIL environment and multi-site roll out experience. OUR CLIENT: Is a 360 digital marketing agency based at the epicentre of an award winning and highly respected 150-year-old group More ❯

such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. Thats why were committed to More ❯

such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. Thats why were committed to More ❯

such as ServiceNow. Working knowledge of monitoring tools (e.g. AppDynamics, CloudWatch). Experience writing and executing SQL scripts. Confident using command line interfaces and understanding system behaviour. Awareness of ITIL processes and SLAs. Familiar with collaboration and documentation tools like Jira and Confluence. At Evri, we know we only grow if our people do too. Thats why were committed to More ❯

Plus Qualifications GCSES at Grade C or above in English & Mathematics or equivalent Industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and lifestyle discounts free DBS check More ❯

a plus. Exposure to SIEM and Service Management toolsets like ServiceNow would be advantageous. Nice to have UNIX/RHEL/Ubuntu with Scripting experience Should have Knowledge of ITIL processes and service management principles Must have experience with agile development methodologies Additional Information Netcompany Academy Through our Netcompany Academy, we offer a diverse range of courses, seminars and certifications More ❯

Catalog, and Workflow Experience integrating ServiceNow with third-party systems using REST and/or SOAP APIs Working knowledge of IntegrationHub, Flow Designer, and MID Server configuration Understanding of ITIL principles and IT service management best practices Strong analytical, problem-solving, and communication skills Ability to work collaboratively in a team environment and engage with both technical and non-technical More ❯

Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - 200.00 Per More ❯

Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services (Teams, SharePoint, OneDrive) Knowledge of InTune Previous experience of working with ITIL service management processes What you'll get in return This is an initial 3-Month contract - highly likely to extend to 6 Months - Hybrid working after Initial Training - £200.00 Per More ❯