24 of 24 ITIL Jobs in Yorkshire

teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets ...

Azure and hybrid cloud projects. VMware and enterprise infrastructure technologies. Architecture governance and design assurance. Working within complex multi-site environments. Experience with TOGAF, ITIL or other architecture frameworks would be advantageous but isn't essential. Desirable Experience Azure Landing Zones Infrastructure as Code Identity & Access Management Microsoft Intune Exchange ...

boardroom Excellent organisational skills and the ability to juggle multiple concurrent projects Based in or commutable to Teesside Desirable: Relevant certifications (Prince2 Practitioner, PMP, ITIL, or similar) Background in cyber security, cloud migration, or telecoms projects Experience managing budgets and commercial project reporting What's On Offer Salary ...

SIEM tools. Strong communication, stakeholder management, and report-writing skills. Professional certifications such as CISSP, CISA, ISO 27001 Lead Auditor/Implementer, or ITIL are desirable. Additional Information Based in Leeds with regular travel to Runcorn and occasional UK and European travel (approximately 25%). DBS clearance required. Applicants must ...

Skills & Knowledge Proven Leadership and Team Management Incident Coordination Technical Proficiency - IT infrastructure, systems, and services (e.g., Windows, Office 365, networks, cloud solutions). ITIL Framework Knowledge Personal Attributes/Behaviours Communication Skills Customer Service Orientated Analytical and Problem-Solving Skills Adaptability and Resilience Organisational and Time Management Skills Collaboration ...

mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services Hays Specialist Recruitment Limited acts as an employment agency for permanent ...

/CD pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want to join ...

/CD pipelines and DevOps methodologies. Familiarity with monitoring and logging platforms. Experience supporting hybrid cloud environments and cloud migration initiatives. Understanding of ITIL-based service management practices. Exposure to AWS cost management and optimisation strategies. Apply Now If you're passionate about AWS cloud engineering and want to join ...

software delivery (e.g. CI/CD). Experience working with DevOps metrics and software delivery performance measures. Relevant industry certification (IIBA certification, ITIL, Agile/SAFe ). Knowledge of application security testing/scanning concepts (SAST/DAST/MAST) and vulnerability management. Experience working with Jira/Confluence/ ...

Clearance held or eligible for SC It would be beneficial if the candidate has at least one IT related Certification such as Prince2, ITIL, MS Foundation certifications, AWS certifications, APM Project Management Practitioner Qualification etc.Understanding of common IT delivery frameworks and methodologies Additional InformationNetcompany AcademyThrough our Netcompany Academy, we offer ...

dedicated, core part of your previous role, not a secondary responsibility Strong working knowledge of CMDB, ITSM tools, licence audit and reconciliation processes, and ITIL-aligned service management Sound understanding of software licensing, supplier and contract management, and compliance obligations Excellent analytical skills with a methodical, evidence-based approach ...

delivering enterprise-grade, 24x7x365 technical support to mid-market clients across both public and private sectors. We operate a shared services model aligned with ITIL v4, underpinned by ServiceNow, automation, and generative and agentic AI. Our 24x7 Operations squads are responsible for maintaining the stability, security, and continuous improvement … solutions, including device compliance, configuration profiles, and application deployment. Resolve incidents, fulfil service requests, and implement standard changes in line with defined runbooks and ITIL practices. Monitor service health, security posture, and platform alerts, taking proactive action to prevent incidents and improve stability. Support identity and access management activities, including ...

fundamentals/PowerShell scripting/Experience with monitoring platforms and infrastructure automation tools. Desirable Skills Azure or AWS infrastructure Infrastructure as Code (Terraform, Ansible) ITIL certification Networking People (UK) is acting as an Employment Business in relation to this vacancy. ...

integration standards relevant to modern EPR systems. Ability to analyse complex technical and operational problems and develop high-quality digital solutions. Desirable Experience with ITIL, service management or advanced agile frameworks. Knowledge of specialist or bespoke Trust systems and integration patterns. You will be: A proactive and solutions-focused leader. ...

Confidence facilitating workshops, presentations and governance meetings. A proactive and collaborative approach with strong problem-solving skills. Desirable - PRINCE2 Practitioner/MSP Foundation/ITIL Foundation/Certified Scrum Master Why join NGN? A competitive salary , tailored to your skills, experience and qualifications Annual bonus of up to 10% , recognising ...

remain secure, scalable, and aligned to best practice. This is a customer-facing role requiring technical depth, clear communication, and a strong understanding of ITIL v4-aligned service management. Lead and implement complex Microsoft 365 and Modern Workplace projects, including Exchange Online, SharePoint Online, Intune, Microsoft Teams, OneDrive, Purview, Entra … lead and contribute to technical design documentation including functional specs and service handover materials. Understanding of Incident, Problem and Change Management within the ITIL framework. Capability to informally project manage workloads, applying structured delivery methods and meeting deadlines. Demonstrated mentoring and technical coaching skills. Eligibility to obtain and maintain ...

clinical processes/terminology Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off Knowledge of change management principles (ITIL) Skills Essential Ability to work autonomously, under pressure and meet deadlines using excellent organisational planning skills Develop and maintain communication with people about difficult matters ...

have: At least three years experience of IT or cyber security. SOC experience desirable but not essential. Industry IT qualifications, including CCNA, TOGAF, ITIL, risk management, ISOs etc desirable. Industry security qualifications, including CISSP, CISM, CISA, ISO27001, GDPR, PCI DSS etc desirable. Knowledge of security tools including email gateways, phishing ...

Microsoft Office applications, particularly Windows Operating Systems, Microsoft Office (including Word, Excel, Outlook). Desirable Knowledge of typical IT infrastructure defects and terminology. Understanding ITIL principles. Have an understanding of typical service desk scenarios that can be reported through to the service desk. Training Essential Proven commitment to personal development … qualified to a similar level by experience. Demonstrate an appropriate level of IT competency. Desirable Working towards additional recognised IT qualifications. ITIL (Information Technology Infrastructure Library) qualifications or experience, or similar service management standards. Employer details Employer name South West Yorkshire Partnership NHS Trust Address Fieldhead Hospital Ouchthorpe Lane Wakefield ...

metrics, and dashboards (e.g. Halo, Remedy Experience in managing budgets and procurement related to hardware, mobile telephony, and support infrastructure Expert level knowledge of ITIL, including Change, Transition, Asset and Incident Management Skills Essential Strong leadership, organisational, and team development skills Advanced analytical and problem-solving abilities, including root cause … written communication skills, capable of conveying technical issues to non-specialists Ability to develop, deliver, and monitor KPIs, SLAs, and service reports aligned to ITIL best practice Ability to design, implement, and monitor standard operating procedures and service documentation Ability to mentor and develop staff, ensuring inclusive, compassionate leadership Knowledge ...

modules CE, Power Automate SQL/data querying, manufacturing, distribution or professional services background. Experience with Power Automate Service Management or ITIL experience Basic SQL or data querying knowledge Background in manufacturing, distribution, or professional services ITIL Apply today to join a business where technology, process improvement and user engagement ...

Service Desk Team Leader The Role As a Service Desk Team Leader, you will take day-to-day ownership of an ITIL-aligned ITSM service desk. This includes supporting customer accounts, leading a team of service analysts, owning the customer relationship and ensuring a consistently high standard of service delivery. … Responsibilities: Owning day-to-day service desk operations for the customer accounts you support, managing incidents, requests, problems and changes in line with ITIL process. Acting as the primary point of contact and trusted relationship owner for your customer accounts. Leading, coaching and scheduling a team of service desk analysts ...

running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic network and connectivity issues Maintain IT assets and documentation Support system … need IT Support/Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical ...

Methodologies Proficiency in Project Management methodologies such as PRINCE, Agile. Proficiency in project management tools such as MS Project, Jira, Confluence, Shibumi. Familiarity with ITIL processes. Competence in producing project documentation and reports in MS Office. Desirable Basic understanding of firewalls, security policies, VPNs, zero-trust architecture, access controls … Basic understanding of vulnerability remediation processes and procedures Familiarity with standards like ISO 27001, NIST or CIS controls to guide project alignment. Exposure to ITIL environments and service management principles. Experience in managing both technical and business change. ...