Proficiency in languages such as Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and rootcause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is a pre-seed, equity-only More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Bupa
to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct rootcause analysis. Identify and implement service automation options. Conduct regular business continuity tests. Drive continuous improvement at product and service levels. Ensure thorough testing and quality standards for More ❯
that cannot be addressed by First or Second Line support. You will play a key role in maintaining and improving the organisation’s IT infrastructure, performing deep-dive diagnostics, rootcauseanalysis, and implementing long-term solutions. In addition to supporting escalated incidents, you will contribute to system design, strategic projects, and continuous service improvement. Key Responsibilities … Take ownership of high-level, complex incidents and problems escalated from Second Line Support Perform in-depth diagnostics and rootcauseanalysis across infrastructure, systems, and applications Develop and implement long-term fixes and preventative measures to reduce repeat incidents Infrastructure Management & Improvement Maintain, monitor, and optimise servers, storage, networking, and virtual environments Assist with infrastructure upgrades … support role Strong expertise in server administration, networking, virtualisation, and storage solutions Solid understanding of IT security principles and best practices Ability to carry out detailed troubleshooting and perform rootcauseanalysis Experience managing or contributing to technical projects and service improvements Proficiency in tools such as Active Directory, Group Policy, Office 365, Exchange, and Windows Server More ❯
monitor SIEM, IDS/IPS, firewalls, and endpoint security tools to identify suspicious activity. Analyze and correlate security alerts to detect potential cyber threats and data breaches. Perform log analysis and anomaly detection to identify patterns indicative of compromise. Incident Response & Threat Investigation Investigate security incidents, phishing attempts, malware infections, and unauthorized access events. Develop and implement remediation strategies … to mitigate security risks. Conduct digital forensics and rootcauseanalysis on security breaches. Work closely with internal teams and clients to ensure swift containment and resolution of threats. Vulnerability Management & Security Operations Perform regular vulnerability scans and assessments, identifying security gaps and misconfigurations. Recommend and implement security improvements based on assessment findings. Optimize security configurations and … Skills & Experience Experience in security monitoring, threat detection, or incident response. Strong understanding of security tools including SIEM, IDS/IPS, firewalls, and endpoint security platforms. Familiarity with log analysis, malware analysis, and digital forensics techniques. Knowledge of threat intelligence platforms and cyber threat hunting techniques. Experience with vulnerability assessment tools such as Nessus, Qualys, or OpenVAS. Understanding More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
manage automation scripts to streamline processes and reduce manual effort. Collaborate with development, data, and security teams to understand and meet their platform requirements. Lead incident resolution efforts, including rootcauseanalysis, fixes, documentation, and preventative solutions. Apply strong analytical and problem-solving skills to resolve complex technical issues. Monitor and manage platform performance, ensuring high standards More ❯
keeping your technical skills reasonably current, to the point that you can still contribute to architectural discussions. You regularly take part in deep-dive troubleshooting exercises and drive technical rootcauseanalysis of complex issues. Have strong project & product management experience. The successful candidate will feel comfortable defining project priorities. This will include helping innovate and invent More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Owen Thomas | Pending B Corp™
and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and rootcauseanalysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in rootcauseanalysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Owen Thomas | Pending B Corp™
and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and rootcauseanalysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in rootcauseanalysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
Owen Thomas | Pending B Corp™
and efficiency. Automate configuration, provisioning, and deployment to reduce manual effort and streamline operations. Implement and uphold security standards, including encryption, access control, and compliance. Lead incident response and rootcauseanalysis, applying preventive measures to avoid recurrence. Collaborate across teams (QA, DevOps, IT) to troubleshoot and enhance system performance. Maintain clear documentation for configurations, procedures, and … with a focus on Python. Skilled in TDD and BDD, primarily using Python. Deep understanding of distributed systems, networking, storage, and compute management. Strong troubleshooting skills, with experience in rootcauseanalysis and timely resolution. Knowledge of security standards (ISO27001, NIST, GDPR) and infrastructure security best practices. Experienced with monitoring/logging tools like Splunk, Grafana, and More ❯
business. Assist with the implementation and maintenance of IT systems. Liaise with 1st line and 2nd Line support and other team members to ensure timely resolution of issues. Conduct rootcauseanalysis and create documentation for recurring issues. Support and mentor junior team members. What We're Looking For: Proven experience in a 1st and 2nd Line More ❯
Halifax, England, United Kingdom Hybrid / WFH Options
Lloyds Banking Group
support of existing Data Products. Troubleshoot and debug issues as they arise. Help ensure the smooth operation of deployed solutions. Promote active data product custodianship by participating in incident root-causeanalysis to identify and act on findings. Elevate the security, maintenance and resilience of Data Services and Products Invest to develop your data, technical and agile … techniques to collect, store, validate, extract, transform and load data according to set guidelines. Data Literacy - Understands the value of data for decision making and independently performs semi-advanced analysis, manually and with the use of data tools to put data in context. Requires support to translate data into insights and communicate it effectively. Data Modelling & Design – Applies basic More ❯
this role could be your next stop. What You’ll Be Doing Monitoring and managing applications like scheduling, ticketing and passenger information to spot and fix problems before they cause disruption Leading incident response and rootcauseanalysis to resolve and prevent recurring issues Acting as the main point of contact for application support queries, helping More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
and manage all the aspects of multi-disciplinary projects, processes and programs. Key job responsibilities Become an subject matter expert for AMZL and customer service processes and systems Conduct rootcauseanalysis, define corrective actions and ensure they are completed. Dive deep on executive escalations. Produce white papers and present to senior management. Build strong relationships with More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
infrastructure and services seamlessly. Incident and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and compliance with change management policies. More ❯
manage risks, maintain compliance, and enhance client satisfaction. Innovation & Solutions – Identify opportunities to streamline client processes, enhance efficiency, and introduce innovative products that add value for clients. Conduct thorough rootcauseanalysis for incidents, develop and implement preventive measures to avoid recurrence. Collaborate with clients to introduce new products or adjust existing processes to improve their operations More ❯
to manage risks, maintain compliance, and enhance client satisfaction. Innovation & Solutions – Identify opportunities to streamline client processes, enhance efficiency, and introduce innovative products that add value for clients.Conduct thorough rootcauseanalysis for any incidents, developing and implementing preventive measures to avoid recurrence. Collaborate with clients to introduce new products or adjust existing processes to improve their More ❯
into business-as-usual (BAU) operations. Key Requirements: Proven experience in incident management, preferably in high-pressure or fast-paced environments. Strong problem-solving abilities with a focus on rootcauseanalysis and resolution. Excellent communication skills, with the ability to manage stakeholders at all levels. Experience coordinating with technical and non-technical teams during incidents. Familiarity More ❯
and maintain SLAs while driving service improvements. You'll also work closely with third-party vendors to ensure high performance and manage escalations. You'll support incident response and rootcauseanalysis, keeping teams prepared and lessons learned. Clear communication is key-you'll provide reports and insights to stakeholders and continuously look for ways to improve More ❯
with teams at all levels (country, regional, and cross-regional) to drive improvements and implement customer-focused, cost-saving initiatives. Lead medium to large, complex projects across functions. - Data Analysis: Use analytical skills to interpret large datasets, perform rootcauseanalysis, prioritize projects, and set stakeholder expectations. - Business Cases: Develop clear functional specifications and business cases … based on identified needs. - Problem-Solving: Implement rigorous problem-solving methods, support research and analysis, and drive project schedules from design to release. - Implementation Plans: Design and execute plans, pilot and test new solutions, and roll them out across broader Ops organizations at country and cross-regional levels. - Business Partnership: Act as a credible partner to Amazon’s Operations More ❯
service requests, and maintain SLAs while driving service improvements. Youll also work closely with third-party vendors to ensure high performance and manage escalations. Youll support incident response and rootcauseanalysis, keeping teams prepared and lessons learned. Clear communication is keyyoull provide reports and insights to stakeholders and continuously look for ways to improve efficiency through More ❯