18 of 18 Service Management Jobs in Yorkshire

Service Delivery Manager (SC Cleared) ITIL V3 – ITIL V4 Leeds (Hybrid) 6 Month Contract to £425-£450/day (Inside IR35) Service Delivery Manager needed with SC Security Clearance preferred , Proven experience leading an IT helpdesk or support service, driving KPI and SLA achievement. 6 Month Contract … call rota for Major Incident Management. A chance to work with a leading global IT and Digital transformation business specialising in Government projects: Experienced Service Delivery Manager/Service Management role Service Management expert across Incident, Problem, Change, Risk, Service Performance & Reporting, Service ...

more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Job Title: IT Service Transformation Analyst (AI & Copilot) Location: Leeds/Edinburgh (Hybrid - ~40% office) Contract Type: 12 months - possibility for extension The Opportunity This role sits within … Service Transformation function focused on improving colleague support experiences across IT services. The team is responsible for optimising how employees raise requests, resolve IT issues, access knowledge, and interact with support teams. With the introduction of AI-powered tools such as Microsoft Copilot , there is a major opportunity ...

Service Manager £55,000 – £70,000 | Hybrid | Yorkshire A growing financial services organisation is seeking an IT Service Manager to help shape and mature its technology service function. This role offers the chance to build structure, improve service delivery and work closely with external technology providers. … What You’ll Do Own and develop the IT service management function Manage the relationship with the managed service provider (MSP) Introduce and improve ITIL processes (incident, problem, change) Build service governance, policies and reporting Act as a key link between technology and the wider business ...

Associate IT Service Delivery Manager Salary: £33,500 – £37,000 Location: Morley/Hybrid Contract: Full-time Reporting to: Senior Service Delivery Manager Travel: A full UK driving licence is essential as regular travel to Evri operational sites will be required. Are you an enthusiastic IT professional looking … take the next step in your Service Delivery career? Evri is looking for an Associate IT Service Delivery Manager to support our Service Delivery team and help ensure our IT services deliver consistent value across a fast-paced, rapidly evolving organisation. This is a great opportunity ...

Access Control Pod to support short to long-term business vision. Assess and ensure business demand aligns with investment plans & technology strategy. Support the management of Technology- business relationship; represent Technology in business discussions and ensure necessary technology capabilities required by the business are developed. Ensure that the Technology … externally-hosted, cloud-based SaaS/PaaS-based solutions using 3rd parties for effective delivery and support. Extensive experience in Agile project/programme management and DevOps. Protective security business process transformation/optimisation experience. Experience with protective security applications - access control, CCTV, intruder detection and PSIM. Experienced people ...

Cyber Security Operations Unit (CSOU & SIO) Cyber Delivery Unit (CDU) Cyber Improvement Programme Chief Information Security Office Function (CISO) This role is in the Service Integration and Ownership (SIO), which is part of Cyber Security Operations Unit. SIO is primarily external facing, managing the portfolio of Cyber Services … them in identifying and managing cyber risk and ultimately provide cyber resilience while underpinning the delivery of patient services and outcomes. This requires full management and delivery of the cyber portfolio. Main duties of the job As part of the service team, you will support the operational delivery ...

organisation to deliver effective IT support. In addition to hands-on troubleshooting, you will help maintain stable IT systems and assist with projects and service enhancements. Responsibilities include: Acting as an escalation point for technical support issues across desktops, servers, networks and business systems Diagnosing and resolving more complex … user and system issues Managing incidents and service requests through the service desk to resolution Supporting and administering Microsoft 365, Active Directory and Windows environments Assisting with the management of company devices including laptops and mobile devices Supporting device management platforms and MDM solutions (experience with ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

Remote Asset Management Ltd (R.A.M.), a private equity-backed technology company, delivers innovative fleet management and field service solutions that help organisations optimise their operations. With over 2 million monthly platform logins and a rapidly expanding customer base across the UK and North America … growth journey. Further strengthening our position in the market, RAM was acquired by Kerridge Commercial Systems (Klipboard) in 2025, aiming to enhance field service management product suites and provide more comprehensive solutions to clients. With a commitment to innovation and customer satisfaction, RAM continues to support businesses ...

hiring a Service Desk Analyst to join a growing IT team in a brand-new Leeds office . You'll provide 1st line IT support to users across a global business, handling issues via phone, chat, tickets and walk-ups. This role suits someone who enjoys problem-solving, delivering … great customer service, and working in a fast-paced environment. What you'll do: Provide 1st line support across hardware, software and networks Log, manage and resolve tickets using a service management tool Escalate complex issues to specialist teams Deliver a positive end-user experience What ...

Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes … simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively RAM Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a Customer Success Executive ...

Tracking , a leading provider of vehicle tracking and field service management solutions, is currently seeking a CRM Administrator to join our growing team in Leeds. This position is Hybrid working 3 days a week from our office in Leeds and 2 days remote. Following our acquisition by Klipboard … Mastery: A deep understanding of Salesforce's core features, including objects, fields, record types, page layouts, validation rules, workflow rules, and process builder. Data Management: Proficiency in data import/export, data cleaning, data validation, and data security best practices. User Management: Ability to create and manage user ...

summary This role sits at the heart of ARP's commercial function, combining end-to-end procurement leadership with active contract management across major services delivered to NHS Ambulance Trusts in England, Scotland, and Wales. The postholder will manage the full procurement lifecycle in compliance with the Public Procurement … proactive and curious mindset, and the ability to engage and influence a broad range of stakeholders -- including ARP teams, the Home Office, Crown Commercial Service, the Department of Health and Social Care, and NHS Ambulance Trusts. Check out our website to find out more about us as an organisation ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Sheffield (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount on the job while supporting ...

tools (Ansible) Proven ability of managing Cloud compute, storage, and configurations, ensuring solutions are repeatable, scalable, resilient, and highly available Experience and knowledge of service management frameworks (ITIL - Incident, Problem, Change and SLAs). Demonstrable experience of producing and rapidly delivering minimum viable solutions, results focused with ability … collaborating face to face in a hub. Pay: We offer competitive pay of up to £ 52,442 Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97% , worth over £12,000 per year. Holidays: A generous leave package starting at 26 days rising ...

UK. Hybrid - 1 day per week in Harrogate Paying up to £35,000 + 20% shift allowance (£42,000 total) A leading UK Internet Service Provider is looking for an experienced Technical Support Shift Leader to join their high-performing Connectivity Support team on a permanent basis. This … resolution and clear communication. Coaching and supporting a team of technical support engineers, helping them grow capability and confidence. Overseeing shift performance, workflow, and service quality to maintain exceptional customer experience. Working closely with NOC, engineering, and service management teams to drive continuous improvement and reduce repeat ...

privileged access (with CyberArk as a desirable skill). This is a delivery and operations role (not an architect), partnering with Security, Infrastructure, and Service Management to harden controls, reduce risk, and improve user experience. Responsibilities Entra ID operations & hardening : tenant hygiene, identity security baseline, Conditional Access ...

experience of helping colleagues to improve their work, this could be the ideal opportunity for you. Our client is Europe's leading provider of Service Management Software Solutions, with offices across Europe. They are embracing AI and want to make sure everyone feels confident and capable of getting ...