The End user supportanalyst will provide essential 2ndlinesupport within the Technology department, focusing on ensuring the smooth running of computer systems. This role is ideal for a problem solver with a keen interest in IT, looking to make … an impact in the Industrial/Manufacturing industry. Client Details End user supportanalyst - 2ndLine This company is a renowned leader in the Industrial/Manufacturing sector, employing over 500 individuals across the globe. With a commitment to innovation, they provide cutting … The firm is headquartered in North London, offering a vibrant and technologically advanced working environment. Description End user supportanalyst - 2ndLine Provide comprehensive 2ndline Deskside/Client side IT support to all team members across the more »
2ndLineSupportAnalyst - Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLineSupportAnalyst to work with several of … their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £30,000 - £35,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupportAnalyst - Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits more »
2ndLineSupportAnalyst - Milton Keynes - Consultancy - £30,000 - £35,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner, is looking for an experienced 2ndLineSupportAnalyst to work with several of … their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £30,000 - £35,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupportAnalyst - Milton Keynes - Consultancy - £30,000 - £35,000 + Excellent Benefits more »
2ndLineSupportAnalyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupportAnalyst to work with a number of … their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupportAnalyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
2ndLineSupportAnalyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits Overview: Our client, a leading Microsoft consultancy partner is looking for an experienced 2ndLineSupportAnalyst to work with a number of … their key clients. Role & Responsibilities: Taking ownership and managing tickets through resolution or escalation Provide technical support to end users. Maintain and oversee installation, configuration, maintenance and troubleshooting of end users Workstation hardware, software, and peripheral devices, as well as manage calls logged at the Support … HP switches, routers and firewalls Citrix ( XenApp/XenDesktop) Overview/Benefits: £35,000 - £40,000 Basic Salary + Bonus + Excellent Benefits Package 2ndLineSupportAnalyst - London - Consultancy - £ 35,000 - £40,000 + Excellent Benefits more »
2ndLineSupportAnalyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k A fantastic opportunity has arisen for a 2ndLineSupportAnalyst to join our London based global law firm on a … action taken and any resolution respond to emails and tickets/requests in a timely manner Deal with requests escalated by the 1st line team Escalate incidents when appropriate, working closely with the Technical Escalation team members Responsible for new joiner/leaver account process. Set up and … knowledge and understanding of Microsoft Suite and Windows 10 AD, Azure, Office 365, Networking Technologies iManage, Aderant, BigHand Mobile Devices (iPad, iPhones, Android), Intune 2ndLineSupportAnalyst - London/Hybrid - 6 Month Fixed Term Contract - Up to £48k more »
1st/2ndLineSupportAnalyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupportAnalyst to join their newly formed IT Support function. With … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
1st/2ndLineSupportAnalyst A boutique consulting firm are on the lookout for a proactive and enthusiastic 1st/2ndLineSupportAnalyst to join their newly formed IT Support function. With … both locations, supporting users with their desktops/laptops as well as a variety of other applications and security issues. In this varied support role, you will help manage and run the day-to-day IT operations for the global business. This is an employee facing role so … right candidate will have/be: Minimum of 1-2 years commercial experience in IT Support/1st Line/2ndLineSupport role Good experience of working in a Microsoft environment support M365 Exposure to the management of more »
BA2, Bath, Bath and North East Somerset, Somerset, United Kingdom
Jiyu Consulting Ltd
2ndLineSupportAnalyst - Bath - £25,000-£28,000 Market leading data analytics firm, based in Bath are looking for 2ndlinesupport analyst. Core responsibilities: Dealing with queries coming from the 1st line team Monitor … incoming Tickets via the support Portal and those raise via email Access in to users workstations remotely, to update licences Join on call rota, supporting users in the evenings and weekends. Any calls picked up with be paid as over-time. Suitable applicants will experience in, but not … work For more information on this IT Support Engineer, please contact: ben @ jiyuconsulting .co. uk or call me on (phone number removed) 2ndLineSupportAnalyst - Bath more »
2ndLineSupport Engineer Are you proactive, achievement-focused and looking to develop your career in IT? Do you have a genuine interest in technology and a passion to help others? Sharp IT Services has an excellent new career opportunity based in Stockport Key Responsibilities … As a 2ndLineSupport Engineer, you will be working with our team to deliver 2ndLineSupport to many of our clients, providing excellent customer service by helping all employees resolve their issues and queries in a professional manner. … days of holiday, rising to 26 days + bank holidays Private healthcare and life insurance Dental and critical illness cover O2 discounts Study support Discounted gym membership Do you have what we’re looking for? Please apply with your latest CV and we’ll be in touch. more »
1st/2ndLineSupportAnalyst x 3 - All Levels - MPS - New Roles! £25,000 - £38,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of 1st/2ndLineSupport Analysts due to continued growth. Suitable candidates will have the following: Strong experience in 1st/2ndline support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem … working with an MPS environment Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive supportmore »
Leeds, England, United Kingdom Hybrid / WFH Options
ReCulture
the full legal spectrum, from non-contentious advisory and transactional work, to all forms of commercial litigation. Our client is seeking a Service Desk 2ndLineSupportAnalyst who will report into the Service Delivery Manager. The IT Operations team is friendly and … rest of the IT Operations teams, Solutions, Project Management, and firm-wide users from the UK, Europe, and Asia. Key Responsibilities: Provide 1st and 2ndLine remote and desktop support. Onsite IT support within the Leeds office. Onsite leadership with Incident Management. Monitor the call … Complete all activities in line with best practice ITIL standards. Requirements: Experience of working on an IT Service Desk. Experience of providing 2ndLinesupport in a Windows 10/o365 environment. An enthusiasm for providing excellent service. Excellent customer service skills, with more »
2ndLine IT Support Engineer/Desktop SupportAnalyst x 2 - Warrington - Up to £35k p.a + Benefits and Development! Salary : Up to £35k per annum Location: Warrington - Onsite 3 days a week (Hybrid) A leading organisation in the Warrington area … area requires a 2ndLine IT Support Engineer/Desktop SupportAnalyst to join its fantastic growing team. Ideal candidates will have the following: Experience of supporting Microsoft Windows environments - including Windows 10/11, Active Directory, MS Office Suite and … Strong knowledge of PC hardware coupled with the ability to set up, configure, and rebuild workstations Experience of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching A driving license and access to a vehicle more »
Title of Job Digital Workplace Analyst/2ndLineSupportAnalyst The Digital Workplace team are the main team responsible for managing user incidents and service requests relating to the digital workplace environment (laptop/desktop, mobile, user management, printing, audio … visual/teleconferencing) including providing technical support for offices and sites. The role of the Digital Workplace Analyst is to provide remote and on-site assistance to IT service users, acting as the main point of contact for the notification and management of digital workplace incidents … end-user IT services through consistent application of internal processes and clear communications. Key Accountabilities IT Service Delivery • Provide remote and desk-side support and assistance to employees (users) with regard to IT services provided by the UK IT department • Ensure that all calls are logged in the more »
We are looking for a 2ndLine Service SupportAnalyst to work on a permanent basis near Ormskirk/Hybrid. The role is working for a global manufacturing company. Salary is c£28-30,000 per annum plus 25 days' holiday and bank … Applicants should possess a keen professional attitude; strong IT technical skills; good communication, team and interpersonal skills, and excellent customer facing skills. If the 2ndLine Service SupportAnalyst could be of interest, please call Rebecca at GPW Recruitment or press APPLY NOW more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Kelly Services (UK) Ltd
Job Title: SecondLineSupportAnalyst Location: Beeston, Nottingham Salary: £12 per hour (rising to £13.80 after 12 weeks) Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently … payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation. About the job role Responsible for the management of incidents through to successful conclusion, ensuring users satisfaction. Acting as the 2LS support … maintenance visits) Working 5 days, 3 days in the office and 2 days from home. Skills/experience required Experience of working on a 2ndlinesupport desk Good analytical/Technical skills (Hardware/Software) with the ability to quickly problem solve and troubleshoot more »
Job Description Network SupportAnalyst Our Client in an international brand of hotels with their first new hotel in the City of London. The role will be to support a user base of around 50 people. You will be supporting technical issues relating to … be able to work on your own and report daily to senior management. You will have at least 3 to 5 years network support experience both 1 st and 2 nd line support. Location is the City of London. Salary will be in the range £25K more »
To handle incoming technical support incidents requests and changes. * Management of personal call queue ensuring calls are closed in a timely fashion. * Provide updates and ensure ongoing customer communication is maintained. * Resolution of calls ranging from simple password resets to complex server queries. * Escalation of calls to 3rd … Line Team as necessary. * To work as part of a close-knit and highly skilled team of Engineers. * Provide excellent customer service. * Work with other internal teams (3rd Line Technical Delivery Teams Development Projects etc.) * Perform software builds/re-builds on PCs and laptops as more »