InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment
3rdLine Support Engineer – M365 & Azure - 3 months rolling – Southampton - £NEG You’ll be working with a superb, fast growing, and innovative Solutions Provider, operating as a 3rdLine Support Engineer that gets involved with Projects. You will be working at the client’s main office (Southampton based). Technologies … Proven 3rdLine experience Microsoft 365 Azure Intune, Endpoint Defender Great business, exceptional leadership and somewhere that values their contract workers. Repeat business, family feel culture and growing rapidly. Your Responsibilities: High level 3rdline support; troubleshoot and resolve complex technical issues. Hands on project-delivery for Microsoft based projects Last point of escalation … significant experience and be competent in speaking with multiple stakeholder clients. Work across the full Microsoft stack supporting customers. Analyse customer problems and provide suitable solutions within SLA timescales. 3rdLine Support Engineer – M365 & Azure - 3 months rolling – Southampton - £NEG Please hit the button to Apply and/or call Harley on More ❯
Southampton, Hampshire, South East Hybrid / WFH Options
InfraView
3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdline support engineer that gets heavily involved with final escalations in a dynamic, growing team? Do you want an opportunity to further your career with the … Do regular updates, fix network problems, and apply patches. Help Users: Support staff with any problems using their hardware, software, or internet. Work with the Team: Support the wider 3rdline support team and help with bigger technical problems or projects. Documentation: Log issues, how they were fixed, and any system changes. We are looking for an … impressive 3rdLine Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
InfraView Ltd
3rdLine Support Engineer (Azure, 365) Southampton £40,000 - £50,000 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) Do you want to be an exceptional 3rdline support engineer that gets heavily involved with final escalations … Do regular updates, fix network problems, and apply patches. Help Users : Support staff with any problems using their hardware, software, or internet. Work with the Team : Support the wider 3rdline support team and help with bigger technical problems or projects. Documentation : Log issues, how they were fixed, and any system changes. We are looking for an … impressive 3rdLine Support engineer that wants to excel in the MSP space using the latest cutting-edge technology. 3rdLine Support Engineer (Azure, 365, Networking, Cyber) - £40,000 - £50,000 - hybrid (1 day wfh) The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top More ❯
sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line engineers. You'll likely be solving complex issues, working closely with the Infrastructure team, and scoping out your own projects. You’re going to need to have experience in More ❯
sit between the Infrastructure team and the Support team. While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line engineers. You'll likely be solving complex issues, working closely with the Infrastructure team, and scoping out your own projects. You’re going to need to have experience in More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Lorien
3rdLine Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLine Support Engineer to help them grow the team More ❯
3rdLine IT Support Engineer (Cyber Security) Swansea £35,000 to £45,000 + Company Benefits, Company Bonus & Training Are you an 3rdLine IT Support Engineer looking to join a proactive company engaged in cyber security, partnered with the best-in-class vendors, providing industry leading solutions, all while … flexible work, whether location or shift pattern, this really is the company to join to take the next step in your career. In this role you will be a 3rdLine IT Support Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You … systems, networks and servers Excellent communication skills Able to work independently and as part of a team Keywords: IT, IT Support, Solutions, Swansea, Networking, Engineer, IT Solutions, 3rdLine IT Support Engineer. Ref: BBBH19665 If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum Company Bonus, Company Benefits, Tra
3rdLine IT Support Engineer (Cyber Security) Swansea £35,000 to £45,000 + Company Benefits, Company Bonus & Training Are you an 3rdLine IT Support Engineer looking to join a proactive company engaged in cyber security, partnered with the best-in-class vendors, providing industry leading solutions, all while … flexible work, whether location or shift pattern, this really is the company to join to take the next step in your career. In this role you will be a 3rdLine IT Support Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You … systems, networks and servers Excellent communication skills Able to work independently and as part of a team Keywords: IT, IT Support, Solutions, Swansea, Networking, Engineer, IT Solutions, 3rdLine IT Support Engineer. Ref: BBBH19665 If you are interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV. We More ❯
IT Support Engineer (3rdLine) 6 Months £300 - £400 Outside IR35 Hybrid Remote We're recruiting for a 3rdLine IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rdline of the support spectrum. This role is … team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rdline support spectrum to ensure efficient delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft … devices. Decommissioning Services infrastructure, working with Compliance teams to identify stored data and determine required retention periods. What you need to do now If you feel like this 1st - 3rdLine Support role is a good fit for you and would like to know more then please apply with your most up to date CV. IT Support More ❯
Wiltshire, England, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions Ltd
IT Support Engineer (3rdLine) | 6 Months | £300 - £400 | Outside IR35 | Hybrid Remote We’re recruiting for a 3rdLine IT Ops Integration Support Engineer for a 6-month contract to support with packages of work spanning 1st - 3rdline of the support spectrum. This role is … team to ensure success. Scope and deliver solutions by gathering inputs from internal teams, aligning with technical and budgetary constraints, and ensuring a smooth handover. Skills across the 1st-3rdline support spectrum to ensure efficient delivery - (Entra and Intune required) Highlighted Tasks Include Mailbox migration from Services businesses to IT Ops infrastructure, involving both Microsoft … devices. Decommissioning Services infrastructure, working with Compliance teams to identify stored data and determine required retention periods. What you need to do now If you feel like this 1st – 3rdLine Support role is a good fit for you and would like to know more then please apply with your most up to date CV. IT Support More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
1TECH STAFFING LIMITED
3rdLineEngineer Up to £43,000 Bristol - Hybrid Were working with a well-established MSP in Bristol thats in an exciting phase of expansion. Theyre looking for a well-rounded 3rdLineEngineer to join their team and play a key role in supporting their growing client base. As … a 3rdLineEngineer, youll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. Youll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rdLine role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Michael Page
fantastic opportunity to join a thriving technology business as they scale their in-house Networking team at their Birmingham head office. They are now recruiting for a 2nd/3rdLine Network Engineer to provide Helpdesk support to their ever-expanding customer base. Client Details Michael Page are proud to be partnered with a key … to their customer base, which continues to grow year on year, for over three decades now. As part of their growth, they are now recruiting for a 2nd/3rdLine Network Engineer to provide first-class end-user support to clients from the company's Birmingham headquarters. Description As the successful candidate for the … 2nd/3rdLine Network Engineer role, you will join a talented team providing expert Helpdesk support to customers, covering a wide array of networking issues. You will support and troubleshoot VLANs, static routing and other dynamic routing protocols such as OSPF and EIGRP. In addition to VLAN support, you will setup and maintain site More ❯
2nd/3rdLine IT Engineer (Manufacturing) Location: Explore Plant and Transport Solutions, Worksop S80 3FD with ad hoc travel when required to Nottingham & Oldbury (expenses/travel covered) Salary: Competitive + Car Allowance + Excellent Benefits Job Type: Permanent Are you a passionate IT professional looking to make a tangible impact in a fast … the delivery of robust infrastructure projects. What You'll Be Doing Deliver and support IT solutions across manufacturing sites, from design through implementation Work closely with the business and 3rd-party suppliers to ensure seamless project and system delivery Troubleshoot and resolve user and infrastructure issues, escalating where needed Maintain system documentation with 100% accuracy Drive continuous improvement across … to support Ability to work to deadlines under pressure and adapt to changing priorities You'll Also Need Experience in a corporate IT implementation/support role (2nd/3rdLine level) Exposure to large, complex infrastructure environments Willingness to travel regularly across regional manufacturing sites About Us We are an international engineering and construction company delivering More ❯
Birmingham, West Midlands, England, United Kingdom
Reed
3rdLine WAN Network Support & Project Engineer (SC CLEARED) We are seeking a dynamic and self-motivated 3rdLine WAN Network Support & Project Engineer to join our team. This role is ideal for someone who is customer-focused and has a "right first time" approach to their work. You will … services globally. Handle a mix of project/implementation work and general technical network support escalations. Work collaboratively with the network design community, sharing knowledge and upskilling within the 3rdline team. Act as a technical lead and point of escalation for network-related faults. Required Skills & Qualifications: In-depth knowledge of configuring and tuning Juniper SRX … certificate-based VPN authentication. Benefits : Competitive daily rate. Opportunity to work in a leading technology environment. Be part of a highly skilled team of engineers. To apply for this 3rdLine WAN Network Support & Project Engineer position, please submit your CV detailing your relevant experience and why you are interested in this role. More ❯
3rdLine WAN Network Support & Project Engineer. The role will involve Configuring SRX series routers in order to meet tight project deadlines along and supporting BAU operations in order to enable the delivery of secure network services globally. Are you an experienced 3rdline network engineer, looking to join a team of … Daily duties will include a mixture project/implementation work and general technical network support escalations. Working collaboratively with the network design community, knowledge sharing and upskilling within the 3rdline team. A skilled 3rdlineengineer capable of configuring, trouble shooting and tuning Juniper network devices, a technical lead and point More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Experis
3rdLine Network Support Engineer - Must have a Valid SC Clearance Are you an experienced Network Engineer ready to take on complex challenges in a fast-paced environment? We're looking for a committed and technically skilled professional to join our team as a 3rdLine WAN Network Support & Project More ❯
So, whether you're just starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role As a 3rdline support engineer you will provide the customer facing interface for support queries, while also working in conjunction with 1st and 2nd line … you bring? You will be required to update customers on all stages of support calls, from logging, research, action plan, escalation to resolution and if required timely escalate to 3rd line. An excellent line of communication must be upheld at all times with team members and clients to ensure the highest level of customer service. Being a … 3rdline support engineer also means you will work closely with delivery and consulting teams to provide a consistent feedback loop Overall, our 3rdline support engineers are the focal point of our managed services team providing first class support to our customers ensuring they are leveraging the benefits of their technology More ❯
to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. Open Fibre Networks (OFNL), part of the BUUK Group is looking for a 3rdLine Senior Core Network Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently … and this is a new role to the business to assist with their continued expansion. This role is hybrid and based in our offices in central Cardiff. As the 3rdLine Senior Core Network Engineer your key responsibilities are Hands-on, senior-level engineering position focused on maintaining, troubleshooting, and developing our MPLS/OSPF … Manage, operate and develop OFNL network environment, working to achieve 99.9% service availability, whilst always providing a high level of customer service Responding to outages and major incidents, providing 3rdline support and analysing root cause Perform necessary change management, whilst minimising customer impact Maintain and upgrade the Core network, working with both internal and external stakeholders More ❯
to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. Open Fibre Networks (OFNL), part of the BUUK Group is looking for a 3rdLine Senior Core Network Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently … and this is a new role to the business to assist with their continued expansion. This role is hybrid and based in our offices in central Cardiff. As the 3rdLine Senior Core Network Engineer your key responsibilities are Hands-on, senior-level engineering position focused on maintaining, troubleshooting, and developing our MPLS/OSPF … Manage, operate and develop OFNL network environment, working to achieve 99.9% service availability, whilst always providing a high level of customer service Responding to outages and major incidents, providing 3rdline support and analysing root cause Perform necessary change management, whilst minimising customer impact Maintain and upgrade the Core network, working with both internal and external stakeholders More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
BUUK Infrastructure
to be the best ensuring they feel proud to be themselves and part of BUUK Infrastructure. Open Fibre Networks (OFNL), part of the BUUK Group is looking for a 3rdLine Senior Core Network Engineer who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently … and this is a new role to the business to assist with their continued expansion. This role is hybrid and based in our offices in central Cardiff. As the 3rdLine Senior Core Network Engineer your key responsibilities are Hands-on, senior-level engineering position focused on maintaining, troubleshooting, and developing our MPLS/OSPF … Manage, operate and develop OFNL network environment, working to achieve 99.9% service availability, whilst always providing a high level of customer service Responding to outages and major incidents, providing 3rdline support and analysing root cause Perform necessary change management, whilst minimising customer impact Maintain and upgrade the Core network, working with both internal and external stakeholders More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Softcat plc
asupportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our Network and Security team Consisting entirely of 3 rd line engineers, the Network support team are committed to providing excellent customer service and aim to be a gold standard in technical resolution Success. The Softcat Way. Softcat is a … potential to transition to a 4-day shift pattern at the end of the contract period, rotating between dayshifts and nightshifts, with each shift consisting of 12 hours. As 3rdLine Network and Security Engineer, you'll beresponsible for: Troubleshooting and resolve technical issues for our customers, both managed and support Designing and implement config … changes requested by managed customers Managing ticket updates to all customers, 3rd parties and Vendors through to resolution Providing training and knowledge sharing via documentation and team whiteboard sessions Authoring customer network health checks, including config best practice recommendations, capacity management and lifecycle recommendations We'd love you to have Clear and effective communication skills, both written and verbal. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Apogee Corporation
diversity. Here, your individuality drives our shared success, and we actively encourage you to bring your whole self to Apogee. Job Summary Join our dynamic Helpdesk team as a 3rdLine Helpdesk Technician. Your role involves remotely resolving printing, network, and services issues for Apogee and HP Clients. You will provide efficient customer service with a focus More ❯
We have an exciting opportunity for a 3rdLine IT Support Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested … week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. 3rdLine IT Support Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. … This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuous improvement in processes to meet client needs and optimise performance. 3rdLine IT Support Engineer - Principal Responsibilities: * Escalation route for technical queries from the level 1 & 2 engineers. * Deli... More ❯
My client is seeking a proactive and skilled 3rdLine Network Support Engineer with Juniper experience to join their established technical team. In this role, you will provide operational support for complex enterprise network environments, ensuring performance, reliability, and scalability. This role is based in London and the salary ranges between £55K - £60K + … Bonus + 10% DV Bonus. This role requires SC and DV Clearance, so you will need to be eligible to apply for this role. Responsibilities: • Provide 3rdLine support for network infrastructure and hosted applications • Manage, monitor, and maintain the network infrastructure across multiple sites • Conduct routine patch management, upgrades, and system maintenance • Collaborate with internal teams More ❯
My client is seeking a proactive and skilled 3rdLine Network Support Engineer with Juniper experience to join their established technical team. In this role, you will provide operational support for complex enterprise network environments, ensuring performance, reliability, and scalability. This role is based in London and the salary ranges between £55K - £60K + … Bonus + 10% DV Bonus. This role requires SC and DV Clearance, so you will need to be eligible to apply for this role. Responsibilities: • Provide 3rdLine support for network infrastructure and hosted applications • Manage, monitor, and maintain the network infrastructure across multiple sites • Conduct routine patch management, upgrades, and system maintenance • Collaborate with internal teams More ❯