1 to 25 of 161 3rd Line Support Jobs

We deliver comprehensive IT solutions that keep your business connected, secure, and future-ready. Our team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to the best tools and expertise for your business needs. We're always looking for … technical guidance. Ensure timely resolution of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rd line technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs), and Cloud Services (Azure, Microsoft … situations effectively. Experience working with managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rd Line IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency in IT systems administration, including More ❯

We are seeking a skilled 2nd/3rd Line IT Support Engineer with a strong focus on Microsoft 365 and SharePoint administration to join our Crusade Technical Team. This role involves delivering expert IT support and solutions to our clients across the Midlands, both remotely from our office and onsite. You will be … opportunity for an experienced engineer who excels in Microsoft 365, SharePoint, and IT infrastructure support while maintaining a strong customer-service approach. Key Responsibilities Provide 2nd/3rd line IT support for escalated technical issues. Act as a Microsoft 365 and SharePoint specialist, supporting deployments, migrations, and administration. Manage Active Directory, DHCP, DNS … and Group Policy configurations. Configure and maintain SharePoint Online, ensuring best practices for site structure, permissions, and workflows. Administer and support Microsoft 365 services (Exchange, Teams, OneDrive, Intune). Support cloud solutions (Azure, AWS) and contribute to migration projects. Maintain virtualised environments (Hyper-V, VMware). Configure and troubleshoot networking (TCP/IP, VLANs, L3 routing More ❯

range is provided by NRG. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. We are looking for an experienced 3rd Line IT Support Engineer to join our client’s dynamic team. This is a fantastic opportunity for a skilled IT professional with a strong background … Hyper-V, and networking to take on a key role in delivering high-level technical support and solutions in a growing and ambitious IT Consultancy. As a 3rd Line Engineer, you will handle complex technical escalations, assist in the design and implementation of IT infrastructure projects, and provide expert-level troubleshooting across a range of … technologies. Key Responsibilities: Provide 3rd line technical support for escalated IT issues, ensuring timely resolution. Administer and manage Microsoft 365 and Azure, including Intune, Exchange Online, and security policies. Maintain and support Windows Server environments (2016 and later), including Active Directory, Group Policies, and server roles. Manage and troubleshoot virtualisation platforms such as More ❯

freedom and assurance they need, we've made sure growth is a given - professionally and personally - so our colleagues can thrive. We have an exciting opportunity for an experienced 3rd line IT Support Engineer to join our team. The role will require you to take responsibility of a variety of IT tasks, these include building … maintaining, and monitoring workstations, servers, network equipment and cloud solutions along with providing 3rd line support within a 3-tier support team. A minimum of 2 years' experience within an IT role with strong infrastructure skills is required. Any previous experience within a managed service provider role (MSP) would be beneficial but a … in our Liverpool office and at home. Ensure KPIs are met, service level agreements and operational level agreements are achieved. Resolving incidents, requests, problems and identifying trends with support from the service teams. Managing the lifecycle of tickets. Continuously review our current services and either improve or suggest alternative solutions. Produce and maintain technical processes, training documentation, and More ❯

Social network you want to login/join with: We deliver comprehensive IT solutions that keep your business connected, secure, and future-ready. Our team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to the best tools and expertise … technical guidance. Ensure timely resolution of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rd line technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs), and Cloud Services (Azure, Microsoft … situations effectively. Experience working with managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rd Line IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency in IT systems administration, including More ❯

We are supporting an awesome business in Glasgow looking for a 2nd & 3rd Line Support Engineer , you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment. Business offer Hybrid working …/2) in Glasgow. Business dont have the facility to offer VISA support. Key Responsibilities: Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint. Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI). … execute workload migrations to cloud platforms with a strong focus on automation and efficiency. Develop and maintain PowerShell scripts for automation tasks and operational efficiency. Provide configuration and support for MS Windows Server environments. Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance. Requirements: Experience in IT support and More ❯

Do you have experience providing advanced technical support to service desk engineers? Are you ready to join a team where … your talents are valued, your ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a Technical Lead/3rd Line Support Engineer! OUR STORY We are Enable Technology, and whether it's tackling a particular challenge on a case-by-case basis or serving … have the opportunity to take on a wide range of responsibilities, wear many hats, and gain valuable experience. HOW YOU’LL MAKE AN IMPACT As a Technical Lead/3rd Line Support Engineer, you'll provide advanced technical support for our Managed Service customers, handling escalated, complex issues and ensuring timely resolution. You More ❯

3rd Line Cloud Engineer To £45,000 Do you want to work with a growing Organisation? Have you missed working in close knit and expert technical teams? Wanted to really make a difference but never had the chance? About the role: This is a great opportunity to join a reputable MSP who is looking for a Cloud … technical direction. You will also get the opportunity to deliver projects focused on the Microsoft 365/Azure ecosystem, as well as some physical deployments where appropriate. Duties include: 3rd line helpdesk support, dealing with ticket escalation, and onsite technical support. Management and support of existing Microsoft 365 & Azure environments. Administration and configuration More ❯

re seeking an environment where your technical expertise is genuinely valued and your ideas influence how things get done, you’ll feel at home from day one. As the 3rd Line Support Engineer, you’ll become the calming voice and trusted advisor the team relies on. Your focus will be resolving challenging tickets, mentoring your … Datto, Kaseya, Autotask Networks: LAN, WAN, VLANs, managed WiFi, Sophos firewalls, VPN VoIP systems and occasional hardware troubleshooting You’ll Thrive Here If: You're already established in a 3rd Line role or a confident 2nd Line engineer who's eager for the next step. You genuinely enjoy calmly resolving challenging technical issues, value being … trusted escalation point for colleagues, and appreciate a supportive team culture where your ideas make a genuine difference. In particular, you'll succeed if you: Currently provide 2nd or 3rd line support and want more responsibility. Have experience in an MSP or education support role. Naturally become the reliable voice colleagues turn to More ❯

rd Line IT Support Engineer Our client is seeking an experienced and motivated 3 rd Line IT Support Engineer to join their dynamic team in Dundee. The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for delivering exceptional IT support services to our … assistance to resolve complex issues and ensure the smooth functioning of our clients' IT environments. This role is predominantly office based in Dundee. Responsibilities: Provide expert-level technical support and troubleshooting for a wide range of IT issues, including but not limited to networking, hardware, software, and security-related concerns. Collaborate with Level 1 and Level 2 support … including network infrastructure, cloud services, and security protocols. Conduct thorough root cause analysis for recurring issues and contribute to the development of strategies to prevent future occurrences. Document support processes, procedures, and troubleshooting steps for internal knowledge base and client-facing documentation. Participate in client meetings to provide technical insights, recommendations, and updates on ongoing projects and support More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. Barnsley, South Yorkshire. T6/MN/1239423. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is a Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for … an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote More ❯

3rd Line Support Engineer - IT Support. Permanent. T6/MN/1239372. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT … Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for … an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote More ❯

3rd Line IT Support Engineer. Permanent. T6/MN/1239423. £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. 📍 Hybrid Working - 4 Days a Week Onsite - Barnsley, South Yorkshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT … Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for … an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote More ❯

3rd Line IT Support Engineer - £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits Package. Hybrid Working - 4 Days a Week Onsite. North Nottinghamshire, T6/MN/1239372. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an … end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line Remote Desktop More ❯

Infrastructure Engineer (Contract) | 1st, 2nd, and 3rd-line support | Azure Company: McCabe & Barton Location: London, United Kingdom Posted: 3 days ago Type: Hybrid Job Contract Salary: 500 Overview We are seeking an experienced Senior Infrastructure Engineer for a 12-month contract role with our global financial services client. The ideal candidate will have extensive knowledge … of on-premises infrastructure, networking, and global network architectures. Key Responsibilities Manage and maintain on-premises infrastructure and network systems Provide 1st, 2nd, and 3rd-line infrastructure and end-user support for staff in UK, Asia, and European regions Administer and troubleshoot Cisco networking equipment and small global networks Manage firewall technologies and ensure network … security Support and maintain VMware environments Oversee Office 365 networks, including related firewalls and on-premises Cisco infrastructure Manage incident logging, prioritization, and resolution for IT ServiceDesk operations Administer user accounts, permissions, and access across various systems Support Microsoft Office applications, including email, messaging, and telephony Perform end-user device setup and software installation Monitor system More ❯

Location: UK - Nottingham, UK - Hatfield, UK - Milton Keynes | Job-ID: 211974 | Contract type: Standard | Business Unit: Information Technology Life on the team 3rd Line Support Analyst – Wintel AD Competitive Salary + on-call, + overtime + comprehensive and flexible benefits Hatfield, Nottingham or Milton Keynes (full-time in office) Must be SC Cleared, or willingness … to undertake Multiple Opportunities A fantastic opportunity has arisen for a 3rd Line Infrastructure Support Analyst to join our 3rd line support team based at one of our delivery locations (Nottingham, Hatfield or Milton Keynes). The successful candidate will join our shared delivery team supporting multiple customers, providing proactive … meeting facilitation skills Technical qualifications, i.e., Microsoft Windows Server, VMware vSphere, Microsoft Azure Services Familiarity with PowerShell to accomplish tasks and provide reporting Desired: In-depth experience in a 3rd Line Support capacity, with demonstrable experience of resolving incidents in complex environments Good understanding of supporting server infrastructure within a hybrid (multi-platform) environment Management More ❯

Bodycote Macclesfield, England, United Kingdom 3rd Line Technical Support - IT Join Our Team as a 3rd Line Technical Support - IT! Are you a skilled IT professional looking for a dynamic role that blends hands-on technology work with travel and collaboration across Europe and the US? Bodycote Group IT is … seeking a 3rd Line Technical Support Specialist to join our team. This is a great chance to work in a diverse, technically challenging environment with cutting-edge and legacy technologies. Key Responsibilities: Responsibility for resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Day to … Chinese. Involvement in new and ongoing BAU IT projects to upgrade and improve the Bodycote infrastructure. Qualifications, Experience and Skills: Minimum of 5 years of experience operating as a 3rd line support or similar. Strong technical background covering Active Directory, Exchange 2016, Exchange Online, Office 365, Azure Services, Remote Desktop and Terminal Services. Strong experience More ❯

Social network you want to login/join with: 3rd Line IT Support Engineer, nottingham col-narrow-left Client: Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: £50k - £55K + £5,460 Car Allowance + … Bonus + Benefits Package. ? Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute … the ability to troubleshoot Networking Incidents. *This is Business As Usual (BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support More ❯

Social network you want to login/join with: About the Role At the heart of my client’s technical operations is a dynamic and highly skilled IT Support and Project Engineer — someone who thrives in a fast-paced, customer-driven Managed Service Provider (MSP) environment. This role combines deep technical expertise with proactive leadership, solving complex problems … daily and ensuring continuous service improvement. You will support, design, and build systems, acting as the final escalation point for the 1st and 2nd line teams. Your insights and calm approach are vital when tackling tough issues. Your weekly tasks may include project planning, site visits for network upgrades, or collaborating with sales on technical solutions. … document procedures, mentor colleagues, and contribute to internal training, all while ensuring excellent customer service and meeting SLAs. Technical decisions you make will impact real businesses, whether answering support calls, scripting automation, or planning migrations. What You Bring to the Team At least 3 years of experience in an MSP environment with expertise in Microsoft 365, Azure, Windows More ❯

Social network you want to login/join with: IT Support Consultant Location: London/Hybrid Salary: Up to £60k, depending on experience We're seeking an experienced technical consultant to join our Customer Infrastructure Team. The role involves working on one of Smartdesc’s largest global clients, with responsibilities including maintaining IT systems, handling escalations, and proposing … in the UK. We work with clients like Mind, YMCA, and WaterAid, supporting their technology needs. Our mission is to empower non-profits with the technology, tools, and support to achieve their goals. We offer services including IT strategy, cybersecurity, helpdesk support, and project management. Join a dynamic, growing company that values personal development, with a More ❯

and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone More ❯

and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … cyber security. Its a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems Designing, quoting and delivering Windows Server infrastructure and backup solutions Supporting clients remotely, by phone More ❯

and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented Technical Engineer (2nd or 3rd Line) to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the … week you will be present at our stunning offices overlooking Skiddaw. Role info: Technical IT Support Engineer (2nd or 3rd Line) Keswick, Lake District Office Based 3-4 Days Per Week/Hybrid Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Full Time - Permanent Hours: 40 Hours Per … security. It's a varied and rewarding role, perfect for someone who enjoys solving problems and getting stuck into real, hands-on engineering work. Key Responsibilities: • Providing 2nd and 3rd line support for servers, networks, cloud platforms and VoIP systems • Designing, quoting and delivering Windows Server infrastructure and backup solutions • Supporting clients remotely, by phone More ❯

3rd Line Support Engineer London KT1 50-53k Base + Excellent Benefits As a well-established and fast-growing provider of body-worn camera systems, our client helps capture evidence from a first-person perspective in over 40 countries around the world. With the majority of UK police forces and many leading retailers locked … up, they are well-placed for further growth. To drive excellence, they now have an exciting and immediate opening for a 3rd Line Support Engineer. Support Engineer responsibilities: Act as the escalation point of contact for all software-related issues, providing troubleshooting and issue resolution for complex software. Track, log, and manage all … customer software cases, ensuring timely communication and resolution in line with service-level agreements. Provide training and support for software rollouts both internally and externally. Coordinate additional technical support for issues that cannot be resolved within the team, including liaising with third-party suppliers. Perform on-site and remote installation of software upgrades and More ❯

3rd Line Support/Senior Support/Cloud Support/Infrastructure Support – Based in Leeds- Will need to be able to become SC Cleared. As 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support, you … Group Policy. Excellent Azure solutions (SaaS, PaaS, & IaaS), DFS & FSlogix, Exchange/M365, Powershell scripting. Strong experience of managing Virtual Environments (VMWare and/or Hyper-V). Successful 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support will need to be able to become SC … Cleared and have excellent verbal and written communication skills with previous experience of working within a fast-paced environment, preferably enterprise level/within a MSP. Any 3rd Line Support/Senior Support/Cloud Support/Infrastructure Support who has had any previous experience of adding value to More ❯