3rd Line Support Jobs

74 3rd Line Support Jobs

Application Support Analyst with 2nd and 3rd Line

Peterborough
Nexus Jobs Limited
Job Description Application Support Analyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application Support Analyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day … operational support for the Clients Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management … and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party suppliers, ensuring issues are escalated more »
Employment Type: Permanent
Salary: £35,000 - £40,000
Posted:

3rd Line Support Engineer (Must have Development experience)

London Area, United Kingdom
Revolution Technology
Our client are a global consultancy, working on an exciting project in the financial services space, they are on the lookout for a 3rd Line Support Engineer with development experience to come in on a contract basis. Key Skills/Requirements: Experience with .NET Core more »
Posted:

Operations Engineer - 3rd Line App Support

Desford, Leicestershire, United Kingdom
Akkodis
Operations Engineer - 3rd Line App Support Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Operations Engineer with extensive application support experience both BAU and project focused. As an Operations Engineer, you will participate in the … Support, Deployment and Maintenance of a number of key software products. The Role As an Operations Engineer you will have an excellent understanding of computer systems and a demonstrated willingness to learn and apply new technology. You must possess superior technical aptitude, written and oral communications skills and … operate in extreme high pressure situations, successfully handle multiple priorities and possess a high level of discipline while remaining flexible. The Requirements Third line application support experience Experience of Microsoft SQL database management systems Experience of web server technologies such as IIS Experience with Windows Server more »
Employment Type: Permanent
Salary: £35000 - £45000/annum
Posted:

3rd line infrastructure support specialist - SC Cleared

Edinburgh
LA International Computer Consultants Ltd
Required: 3rd line infrastructure support specialist Location: full time on site in Edinburgh Duration: 3 months + Clearance level: SC level IR35 Status: Inside IR35 JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability … s and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure more »
Employment Type: Contract
Rate: £370
Posted:

German speaking 3rd line Technical support

Dunfermline, Fife, Scotland, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit … our team of consultants. The Company: Our client is a well-established provider in the scientific field. Main duties: To provide technical networking support and fault diagnosis, and assist with case escalations. The Role: To provide remote fault diagnosis and resolution of software and network errors To remotely more »
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

German speaking 3rd line Technical support

Dunfermline, Scotland, United Kingdom
Hybrid / WFH Options
French Selection UK
FRENCH SELECTION UK German speaking 3rd line Technical support Salary: Up to £40,000 p.a. basic + Benefits Location: Rosyth, Scotland At commutable distance from: Edinburgh, Fife, Glasgow, Dundee, Perth, Stirling, Falkirk, Kirkcaldy, Scotland Ref: 8128GIT *** Hybrid working *** VIEW JOB DESCRIPTION > APPLY NOW: Please visit more »
Employment Type: Full Time
Posted:

3rd Line Support Engineer

Liverpool, Merseyside, North West, United Kingdom
Birchwell Associates Ltd
a pivotal role in shaping the future of our business. In this role, you'll provide senior-level IT infrastructure and systems engineering support, specializing in design and implementation for clients of our Managed Services Provider and Consultancy. You'll serve as the final escalation point for IT … issues, leveraging your exceptional technical prowess. The position involves Service Desk support for escalated issues across all levels, occasional after-hours work, on-call support, and site visits. Strong communication skills are essential, as you'll interact directly with non-technical staff. Responsibilities: Offer third-line technical support for hardware and software issues. Serve as a technical mentor for team members, fostering their growth and skills enhancement. Provide technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Take ownership of assigned incidents more »
Employment Type: Permanent
Salary: £45,000
Posted:

3rd Line Support Engineer

Hertford, Hertfordshire, South East, United Kingdom
Major Recruitment (IT & Digital)
continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 3 rd line technical engineer to work on installation, maintenance and migration projects across the Hertford and surrounding area. Ideal Candidate The successful candidate will come from … a similar fast paced environment ideally managed services with at least 3 years commercial experience in a similar technical support and client facing role. As a 3 rd line technical engineer, you will be a highly motivated with a good understanding of infrastructure and server knowledge … including system networks, installation, maintenance, cloud knowledge including system security. You will also support the T1/T2 teams with troubleshooting enquiries. Due to nature of this role, you will be required to visit client sites on occasion within the Hertford area. **A car and licence is a more »
Employment Type: Permanent
Salary: £28,000
Posted:

German speaking 3rd line Technical support

Dunfermline, Fife, United Kingdom
Hybrid / WFH Options
Confidential
you are considering sending an application, make sure to hit the apply button below after reading through the entire description. br strong German speaking 3rd line Technical support/strong br strong Salary: Up to £40,000 p.a. basic + Benefits/strong br strong more »
Posted:

3rd Line support engineer

Stourport-On-Severn, England, United Kingdom
Hybrid / WFH Options
Surf Tech IT Ltd
fast-growing team is experts in delivering services to clients across the region, and you will be responsible for supporting clients in third-line and one-site project implementation. Working in our new offices in Stourport, there is an opportunity to work from home when needed, along with … of the following: Attention to detail, persistence, client care and a strong communication style. Experience in MS office technology, particularly M365 implementation and support, Windows Server design and implementation, Active Directory, Cloud, particularly Azure, Firewalls, networking, storage, and Virtualisation tech such as Hyper-V/VMware. If you more »
Posted:

3rd Line Support / System Administrator

Reading, Berkshire, United Kingdom
Austin Fraser
SysAdmin/IT Support Engineer - 5 days - £65,000 - Reading We are working with a software house that works towards improving the NHS with their award winning application. This software is crucial for the operational processes of organisations within the medical industry. The company is experiencing organic growth … in the near future. It's a busy period for them so they want to expand the team by hiring a senior IT Support Engineer to join a squad of 8. You will be doing troubleshooting, providing support and working with DevOps tools. The Requirements: Kubernetes … Terraform Linux Application Support Expereince investigating and troubleshooting issues If interested, please submit your CV now and we will provide full details for that opportunity. Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation more »
Employment Type: Permanent
Salary: £50000 - £65000/annum
Posted:

3rd Line Support Engineer

England, United Kingdom
Zenzero
Senior Technical Services Engineer The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams, within agreed KPIs and SLAs. … outcomes for our customers. Requirements: Minimum 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT more »
Posted:

2nd / 3rd Line Technical Support Engineer

London, United Kingdom
Radius Consultancy
Radius is seeking a strong technical support Engineer for our client. This is an internal support role (BAU/Project work). £45K-£50K £2300 on call + overtime 10% Non contributed Pension £3368 Travel Allowance £8000 Bonus - Paid 100% out. you must have good experience … the job: VMware/Hyer-V Intune, teams, Sharepoaint Exhange Server deployment, backup and recovery (VEEAM) using VMware and Centralized compute/storage. Support and administration of all remote/security/web systems Incl: SSL VPN, Firewall/IDS (Fortinet), Proxy, RSA etc more »
Employment Type: Permanent
Salary: £45000 - £55000/annum Bonus and Benefits
Posted:

3rd Line Helpdesk Support Technician

United Kingdom
Energize Group
The Level 3 Helpdesk Technician is a senior technical support specialist responsible for providing advanced troubleshooting, problem resolution, and escalation support for complex IT issues. This position requires in-depth technical expertise, strong analytical skills, and the ability to lead and mentor junior members of the … helpdesk team. Key Responsibilities: Advanced Technical Support: Serve as the highest level of escalation for technical issues unresolved by Level 1 and Level 2 helpdesk technicians. Conduct in-depth analysis and diagnosis of complex IT problems related to systems, networks, applications, and infrastructure. Develop and implement effective solutions … and manage escalated tickets, ensuring timely resolution and effective communication with stakeholders. Act as a liaison between the helpdesk team and other IT support groups (internal or external), including system administrators, network engineers, and software developers. Provide guidance, technical expertise, and mentorship to Level 1 and Level more »
Posted:
3rd Line Support
10th Percentile
£31,250
25th Percentile
£34,000
Median
£40,000
75th Percentile
£46,250
90th Percentile
£53,750