Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
apetito Limited
performance and security metrics. Document & Design Develop high and low-level designs to meet challenging cloud infrastructure requirements. Maintaining meticulous technical documentation. Maintain the CMDB and ensure infrastructure documentation is accurate. Day-to-day Responsible for the daily operations & continued development of the cloud environments. Proficiently identifying, monitoring, and resolving More ❯
responsibility for telephone, mail & onsite IT service delivery to end-users and the administrative and organizational follow-up of tickets (incidents, request & changes) & updating CMDB, in order to provide a tangible and fast end user IT service. Second part of the role is to maintain the IT-infrastructure, resolve structural More ❯
Top Skills' Details 1. 2-10 years of experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to get their Sec+ certification within first 2 weeks of starting Candidate must be able to be … data migration as needed. • Design and implement solutions following established ConfigurationManagement policies and standards. • Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a More ❯
Problem, Change, Knowledge, and other modules. Required Skills and Experience 1. 7+ years of experience developing in ServiceNow 2. Experience with ServiceNow Discovery and CMDB 3. OMT "Order Management Tracking and TNI "Telecommunications Inventory" Module Experience . 4. Ability to obtain CompTIA Sec+ certification within first 2 weeks of starting … data migration as needed. • Design and implement solutions following established ConfigurationManagement policies and standards. • Integrate data from multiple data sources into a unified CMDB, ensuring data quality and integrity are maintained. • Works with and mentors junior developers to guide and coach them throughout each project. Basic Qualifications • Requires a More ❯
made available to J61 Government Leadership and J6 IT Service Managers. Create, upload, edit, and maintain supporting documentation (i.e.: technical drawings, configurationmanagementdatabase (CMDB) information, IGCEs, project lessons learned, etc.) on the J61 SharePoint portal, file-share, or designated application/tools in support of future IT engineering projects More ❯
made available to the Government Leadership and the IT Service Managers. Create, upload, edit, and maintain supporting documentation (i.e.: technical drawings, configurationmanagementdatabase (CMDB) information, IGCEs, project lessons learned, etc.) on the SharePoint portal, file-share, or designated application/tools in support of future IT engineering projects, architecture More ❯
to, Asset Management, Change Management, and ConfigurationManagement activities, as well as supporting the development, population, maintenance and integrity of a configurationmanagementdatabase (CMDB). Basic Qualifications Bachelor's degree in Science, with 8+ years' experience or Master's degree with 6+ years of experience (additional years of directly More ❯
Royal Devon University Healthcare NHS Foundation Trust
corporate Service Now foundations such as HRSM (Incident, Problem, Change, Knowledge, Catalogue), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and ConfigurationManagementDatabase (CMDB) Improvement of automated complex and non complex processes and manual checks on data received, liaison with data providers to address issues. . Maintaining and analyse More ❯
ServiceNow Service Manager/cmdb & csdm/itl/Scripting/rest/soap/data flows We are seeking an experienced ServiceNow Service Manager to take strategic ownership of the ServiceNow platform, supporting mid- to long-term development and ensuring alignment with business needs. This role requires a blend … presentations and demos that align platform strategy with business goals. Support and mentor team members with ServiceNow training and knowledge sharing. Manage and maintain CMDB and align with Common Service Data Model (CSDM) standards. Core Skills & Experience: 5-7 years of hands-on ServiceNow development or management experience. Proven ability … them into technical solutions. Experience with upgrade and patch management within ServiceNow. Proficiency in managing update sets and promoting code across instances. Knowledge of CMDB design, discovery, and maintenance including KPI reporting. Experience with system integrations and common integration methods. Familiar with ServiceNow development and administration techniques. Strong communication and More ❯
upkeep Creates processes and procedures and provides training to support technicians and other stakeholders Provide data analysis and statistical reporting for the AMDB and CMDB Partner with ServiceNow platform team to develop automation of tasks and activities to reduce process cycle times and increase accuracy Drive cost reductions and efficiency … and contractors mostly who are virtually based 3 + years experience with ServiceNow ITSM platform, especially with Asset Management and ConfigurationManagement Databases (AMDB & CMDB) and ServiceNow Discovery Experience deploying Software Asset Management solutions Advanced excel skills; Pivot tables, VLOOKUP, XLOOKUP, data analysis Proven ability to work in a large More ❯
resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be … and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree More ❯
You'll Do: This role will develop in the ServiceNow platform modules for: IT Asset Management, IT Risk Management, IT Service Management which includes CMDB, Incidents, Change, Release, Problem, Customized Workflows, Asset and CMDB, Discovery, Knowledge, and Self-Service Portal. Configure and deploy new functionality using ServiceNow and related web More ❯
You'll Do: This role will develop in the ServiceNow platform modules for: IT Asset Management, IT Risk Management, IT Service Management which includes CMDB, Incidents, Change, Release, Problem, Customized Workflows, Asset and CMDB, Discovery, Knowledge, and Self-Service Portal. Configure and deploy new functionality using ServiceNow and related web More ❯
You'll Do: This role will develop in the ServiceNow platform modules for: IT Asset Management, IT Risk Management, IT Service Management which includes CMDB, Incidents, Change, Release, Problem, Customized Workflows, Asset and CMDB, Discovery, Knowledge, and Self-Service Portal. Configure and deploy new functionality using ServiceNow and related web More ❯
Design and maintain application security and data security functions. Troubleshoot technical issues related to ServiceNow configuration. Identify and implement platform improvements. Assist in maintaining CMDB accuracy. Qualifications: Bachelor's degree with 8+ years of experience, Master's with 6+ years, or equivalent experience. 6+ years of ServiceNow development experience in … administering, and configuring ServiceNow. Proficient with HTML, Angular, and JavaScript. Experience with ServiceNow Service Catalog and Service Portal. Functional understanding of ITSM processes and CMDB within ServiceNow. Experience creating and customizing core ServiceNow applications (Incident, Problem, Change, Service Portal, Service Catalog, Orchestration). Prior experience integrating ServiceNow with other applications More ❯
Service Delivery Business Analyst at N Consulting Ltd Role: Service Delivery Business Analyst Skills: CMDB, Advanced Excel, Power BI Employment Type: Contract Location: London, UK Requirements: Skills to translate the stakeholder requirements/expectations into work for IT Partners. Skills in data extraction, loading, analysis, and creation of Visio workflows. … skills, presenting appropriately. Experience interacting with technology and business in influencing management on a day-to-day basis. Experience in using Service Now/CMDB to levels of extracting data and providing Dashboards. Awareness of Fusion. Experience Required: Bachelor's degree in Computer Science or equivalent, practical background of ITIL … Incident, Major Incident, Problem, Release, Change, and Configuration. Proficiency in MS Office (Word, PowerPoint, Visio, Excel); Power BI, Excel advanced . Service Now/CMDB or equivalent. Project management methods. Microsoft communications tools i.e. Teams, SharePoint, Confluence. More ❯
Catalog - and help shape what they should look like going forward Design and implement smarter, more efficient workflows using ServiceNow, with a focus on CMDB integration and ITIL alignment Translate business needs into clear technical requirements for developers Collaborate with stakeholders across IT and the business to ensure process improvements … Experience resolving high-priority defects (Pri 1 & 2) and integrating fixes in high-stakes environments Nice-to-Have Skills: Familiarity with ServiceNow modules like CMDB, Discovery, ITOM Hands-on experience with Flow Designer, Virtual Agent, and Performance Analytics Exposure to Agile, Scrum, or SAFe methodologies Strong documentation, presentation, and facilitation More ❯
made available to J61 Government Leadership and J6 IT Service Managers. Create, upload, edit, and maintain supporting documentation (i.e.: technical drawings, configurationmanagementdatabase (CMDB) information, IGCEs, project lessons learned, etc.) on the J61 SharePoint portal, file-share, or designated application/tools in support of future IT engineering projects More ❯
made available to J61 Government Leadership and the IT Service Managers. Create, upload, edit, and maintain supporting documentation (i.e.: technical drawings, configurationmanagementdatabase (CMDB) information, IGCEs, project lessons learned, etc.) on the J61 SharePoint portal, file-share, or designated application/tools in support of future IT engineering projects More ❯
change and release advisory boards and ensuring risk-managed implementation of changes across the IT estate. Knowledge and ConfigurationManagement Maintain the CMDB (ConfigurationManagementDatabase) to the highest standard, ensuring accuracy and integrity across assets and services. Champion best practices in Knowledge Management-ensuring the knowledge base is accurate More ❯
Tampa, Florida, United States Hybrid / WFH Options
Amgen
and their responsibilities Participate in walkthroughs with system, service, and process owners Review and analyze SOX systems and applications showing in ConfigurationManagementDatabase (CMDB) for SOX applicability and ensure all components are collected and accounted for Deep understanding of IT infrastructure and hands on experience in Information Technology Infrastructure More ❯
OVERVIEW: We are seeking a highly motivated and experienced ConfigurationManagement Lead to oversee and maintain the integrity of our ConfigurationManagementDatabase (CMDB), hardware and software inventory, and critical policy documentation. The ideal candidate will possess a strong understanding of configurationmanagement principles and best practices, ensuring accurate and … reliable data to support IT operations and decision-making. GENERAL DUTIES: Maintain the CMDB, ensuring data accuracy, completeness, and adherence to established standards. Manage and track software and hardware assets throughout their lifecycle, from acquisition to disposal. Administer software licensing to ensure compliance and optimize utilization. Develop, maintain, and update More ❯
with minimum disruption to services. • Manages the Technical Change Control Board (TCCB), and uses ServiceNow Change Management, Release Management, and the ConfigurationManagementDatabase (CMDB), to evaluate and disposition requests for new technologies, track Releases and major changes to existing systems and applications and approve new systems and applications for … deployment to production environments. • Manages the Software Asset Management (SAM) module of IT Asset Management (ITAM). o Complete the CMDB buildout for the following primary CI classes: Computers, Servers, Applications, Databases, Routers, Switches o Review and make recommendations on existing CMDB. o Complete SNOW Discovery by reviewing existing configurations More ❯
Knutsford, Cheshire, North West, United Kingdom Hybrid / WFH Options
Experis
business requirements to the specific way these are implemented within that platform Exposure to the following key modules are required: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Experienced in business and operational architecture design with a solid understanding of implications on adjacent business areas In-depth knowledge of the breadth … to the specific way these are implemented within that platform. Exposure to the follow key modules is required Incident/Problem/Change/CMDB/Knowledge/Service (Request) Catalog Business Service Models Communication Expresses self in a knowledgeable, coherent and confident manner in a variety of situations Articulates More ❯
activities Maintain life cycle of IT assets and ensure the completeness of their technical & functional information including their relations in the configurationmanagementdatabase (CMDB) Provide guidance and support to internal teams regarding the proper usage of IT platform solutions Propose continuous improvement Your boarding pass: You have a Bachelor … laufenden Aktivitäten Pflege des Lebenszyklus von IT-Assets und Sicherstellung der Vollständigkeit ihrer technischen und funktionalen Informationen einschließlich ihrer Beziehungen in der Konfigurationsmanagement-Datenbank (CMDB) Beratung und Unterstützung interner Teams bei der ordnungsgemäßen Nutzung von IT-Plattformlösungen Vorschläge für kontinuierliche Verbesserungen Ihre Bordkarte: Sie haben einen Bachelor und/oder More ❯