coordinate resolution. Change Management: Create/manage change requests, follow up on activities, perform change tasks (IQ/OQ tests). Application Operations: Manage patching, create installation procedures, maintain CMDB, manage access, update guides. Job Requirements: Essential Skills: Strong ITSO SME support knowledge Experience with application upgrades and IT interventions Excellent communication in French and English Familiarity with GXP and More ❯
testing Ensuring proper integration between hardware and software components Troubleshooting software-related issues during installation phases Documentation and inventory management Creating and maintaining detailed documentation of software configurations Updating CMDB tools with software assets and dependencies Developing runbooks and standard operating procedures Creating deployment scripts to automate software installation processes Developing configurationmanagement templates Key Objectives Ensure rapid and reliable More ❯
testing Ensuring proper integration between hardware and software components Troubleshooting software-related issues during installation phases Documentation and inventory management Creating and maintaining detailed documentation of software configurations Updating CMDB tools with software assets and dependencies Developing runbooks and standard operating procedures Creating deployment scripts to automate software installation processes Developing configurationmanagement templates Key Objectives Ensure rapid and reliable More ❯
testing Ensuring proper integration between hardware and software components Troubleshooting software-related issues during installation phases Documentation and inventory management Creating and maintaining detailed documentation of software configurations Updating CMDB tools with software assets and dependencies Developing runbooks and standard operating procedures Creating deployment scripts to automate software installation processes Developing configurationmanagement templates Key Objectives Ensure rapid and reliable More ❯
testing Ensuring proper integration between hardware and software components Troubleshooting software-related issues during installation phases Documentation and inventory management Creating and maintaining detailed documentation of software configurations Updating CMDB tools with software assets and dependencies Developing runbooks and standard operating procedures Creating deployment scripts to automate software installation processes Developing configurationmanagement templates Key Objectives Ensure rapid and reliable More ❯
reflected in existing dashboards in use by the EMC. Ensure proper alert thresholds are maintained. Create and maintain dashboards for the EMC and other OMF Teams as requested. Validate CMDB information being feed to BigPanda is current and accurate. Develop and maintain validation scripts executed by the team. Actively identify new learning opportunities for self and team. Use newly gained More ❯
Implement and monitor system alerts to ensure infrastructure health and availability. Maintain infrastructure security and compliance , including patching, AV, and system hardening. Keep detailed infrastructure documentation and maintain the CMDB . Coordinate and execute infrastructure maintenance windows with minimal disruption. Required Experience & Skills: 3+ years managing Windows Server environments and Active Directory . 3+ years experience with VMware vSphere administration More ❯
the network infrastructure. Manage and maintain the on-site network spares inventory. Collaborate with the Network Delivery team to support ongoing projects from an operational standpoint. Keep the Network CMDB and all associated documentation up to date. Support cable patching requests and maintain accurate cable management records. Coordinate with telecom providers, service partners, and OEMs during faults or hardware failures. More ❯
incidents, requests, and tasks) Maintain and improve IT knowledge base and documentation Deliver high-quality support with a customer-first mindset Infrastructure & Compliance Maintain and update infrastructure documentation and CMDB data Prov click apply for full job details More ❯
