26 to 50 of 70 Customer Analytics Jobs

Customer Insight Analyst Location: Leeds (Hybrid – 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has seen … rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is a hands-on role focusing on customer analytics, segmentation, and marketing performance. You’ll be responsible … for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who’s confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain a More ❯

Customer Insight Analyst Location: Leeds (Hybrid - 1 day per week in office) Salary: Up to £45,000 (depending on experience) The Company A well-established digital platform with over a million active users across the UK, offering technology-led subscription services in a fast-scaling consumer market. Known for its innovation in healthcare and eCommerce, the business has seen … rapid growth in recent years and is continuing to expand its analytics capabilities. The Customer Insight Analyst will play a key role in shaping customer and marketing strategies by translating behavioural data into commercial insight. The Role This is a hands-on role focusing on customer analytics, segmentation, and marketing performance. You'll be responsible … for building dashboards, analysing behavioural trends, and guiding strategic decisions across acquisition, retention, and customer lifetime value. The role suits an analyst who's confident with SQL, data visualisation tools like Tableau, and who can bridge the gap between data and non-technical stakeholders. Key Responsibilities Deliver insight to support acquisition, retention, and growth strategies Build and maintain a More ❯

Customer Insight Analyst – SQL, Tableau, Marketing Analytics Leeds (1 day a week onsite) | £38,000 - £45,000 + Bonus + Private Medical Harvey Nash has exclusively partnered with a well-established, fast-scaling online healthcare business that is hiring a Customer Insight Analyst to support marketing and commercial decision-making through meaningful, story-led data insight. This … is a newly created position in a growing data function – giving you the chance to shape how customer data is used across acquisition, retention, campaign targeting and wider business strategy. You’ll take ownership of large customer datasets, working closely with marketing and commercial teams to build scalable insight solutions in SQL and Tableau. This isn’t just … to better leverage it. There’s strong backing for learning and development, and personal growth alongside the business. Experience of Interest: Strong SQL and Tableau skills for working with customer-level data Experience in a marketing, commercial or customer analytics role Strong data storytelling and stakeholder communication skills Ability to work cross-functionally and help shape internal More ❯

high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we’re looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who’s both strategic and hands-on—comfortable diving into the … from the ground up. We’re looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We’re looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement More ❯

high-quality, craveable menu offerings and delivering great guest experiences across more than 1,200+ locations. As we continue to grow, we're looking for a Manager of CRM Analytics to help shape the future of how we engage with our customers. This role is ideal for someone who's both strategic and hands-on-comfortable diving into the … from the ground up. We're looking for a thoughtful problem-solver who can turn insights into action, collaborate well across teams, and help us create smarter, more personalized customer experiences. We're looking for someone who: Is friendly and genuinely cares about the happiness of others Takes accountability for their actions and takes pride in their work Has … a passion for making great guest experiences Sound like you? Check out the responsibilities and requirements below and then fill out an application! Position Summary: The Manager of CRM Analytics will lead customer analytics and lifecycle measurement across our marketing and loyalty programs. This highly visible role will own our approach to customer segmentation, campaign measurement More ❯

DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯

DATA SCIENTIST LONDON (HYBRID - 3 Days Per Week) UP to £60,000 COMPANY: This company is a global leader in Customer Data Science, who work across customer analytics and loyalty working as a consultancy services giving you’re the opportunity to work with market leading business & retailers! They are looking for a Data Scientist to join their … Data Science team! RESPONSIBILITIES: Work on designing and building advanced ML models - including propensity and clustering Apply machine learning, statistical, and econometric methods to a range of other customer data science problems Working closely within a team to understand, troubleshoot, and maintain machine learning models Maintain and enhance existing ML models, ensuring all models are deployed in production are … STEPS: Register your interest by sending your CV to Joseph Gregory via the Apply link on this page. KEYWORDS: Data Science, Machine Learning, Retailers, Pricing, Price optimisation, Demand Forecasting, Customer, cluster, propensity More ❯

based in central London and a broad client base of blue-chip companies, the company operates across a variety of sectors and industries. Working within their data science and analytics team, you will provide expertise and structured thinking, allowing you to develop innovative analytical solutions to complex business problems. The Role This role will involve providing your expertise and … using Python to automate searches for new talent to developing a product-product collaborative filtering recommendation engine using Python, Django and Azure. Your role bridges the gap between complex analytics and management strategy of businesses, a core responsibility is explaining technical outcomes to non-technical stakeholders. What to expect: A strong basic salary with excellent benefits Collaboration with high … software and programs The Candidate A numerical degree with a minimum 2:1 grade or equivalent from a reputable university Over 18 months years of experience in operational research, customer analytics, BI analytics, data science Excellent experience with Excel and SQL. Highly advantageous to have used Python or R as well as cloud computing platforms and big More ❯

company to exclusively design, build and run in-house marketing agencies, OLIVER (part of the Inside Ideas Group) holds a unique position in the market. Oliver’s Data Strategy & Analytics team is one of the fastest-growing agency data teams in London, with the team doubling in size in the last year alone. To support this growth we’re … partner to designing strategies & roadmaps to support future growth. Acting as a senior partner for our clients, using data insights, subject matter expertise, and business understanding to create connected customer experiences, advising in areas such as data collection, measurement, personalisation, segmentation, CRM, content marketing, test & learn. Developing smart, pragmatic CRM strategies and journeys, alongside colleagues in CX, content and … campaign management – leveraging your understanding of customer data, measurement & analytics, and marketing cloud technologies Initially focussing on a global beverage brand, and working closely with commercial, marketing & eComm teams to optimise and scale CRM programs, and steer the team on website and digital marketing performance challenges & opportunities. Leading/supporting various stages of client relationships – from creating proposals More ❯

company to exclusively design, build and run in-house marketing agencies, OLIVER (part of the Inside Ideas Group) holds a unique position in the market. Oliver’s Data Strategy & Analytics team is one of the fastest-growing agency data teams in London, with the team doubling in size in the last year alone. To support this growth we’re … partner to designing strategies & roadmaps to support future growth. Acting as a senior partner for our clients, using data insights, subject matter expertise, and business understanding to create connected customer experiences, advising in areas such as data collection, measurement, personalisation, segmentation, CRM, content marketing, test & learn. Developing smart, pragmatic CRM strategies and journeys, alongside colleagues in CX, content and … campaign management – leveraging your understanding of customer data, measurement & analytics, and marketing cloud technologies Initially focussing on a global beverage brand, and working closely with commercial, marketing & eComm teams to optimise and scale CRM programs, and steer the team on website and digital marketing performance challenges & opportunities. Leading/supporting various stages of client relationships – from creating proposals More ❯

Customer Experience Officer Remote (Preferred GMT+4 1h) Location : Remote (Preferred GMT+4 1h) Language : Native English (C2 required) About the Company Our client is a leading liquidity and technology provider specializing in the crypto and foreign exchange (FX) industries. With over 10 years of experience, they deliver advanced B2B tech solutions that empower brokers and financial institutions to scale faster … while minimizing infrastructure costs. Their clients include licensed brokers, crypto exchanges , hedge funds , and asset managers globally. Position Overview The Customer Experience Officer will play a strategic role in enhancing and optimizing the customer journey across all business lines.Reporting directly to the Chief Strategy Officer and Chief Customer Officer , this role involves collaborating with multiple teams to … consistently advocate for client needs and improve satisfaction and retention. The primary focus will be on customer journey design , cross-functional coordination , platform audits , and the use of analytics to drive improvements in customer experience and retention. Key Responsibilities Customer Journey Design : Design and implement comprehensive customer journeys to ensure seamless user experiences across all More ❯

Join to apply for the Analytics Program Manager role at Fractal 2 weeks ago Be among the first 25 applicants Join to apply for the Analytics Program Manager role at Fractal Get AI-powered advice on this job and more exclusive features. It's fun to work in a company where people truly BELIEVE in what they are … doing! We're committed to bringing passion and customer focus to the business. Analytics Program Manager Location: UK, London (on client site hybrid) Brief About The Team & Fractal Fractal Analytics is a strategic analytics partner to the most admired Fortune 500 companies globally and helps them power every human decision in the enterprise by bringing analytics & AI to the decision-making process. Fortune 500 companies recognize analytics as a competitive advantage to understand customers and make better decisions. We deliver insight, innovation, and impact to them by leveraging Big Data, analytics and technology and help them drive smarter, faster, and more accurate decisions in every aspect of their business. Fractal has consistently been More ❯

a global impact, and ready to excel in a dynamic, high-energy environment. Join our team and help shape the future of AI. 🌎 Location and Legalities This full-time Customer Success Manager position is based onsite in our brand-new Ultralytics office in London, UK, with a hybrid model of 3 days in-office and 2 days remote. Applicants … must have legal authorization to work in the UK, as Ultralytics does not provide visa sponsorship. 🚀 What You'll Do As a Customer Success Manager at Ultralytics, you will be the primary advocate for our users, ensuring they derive maximum value from our products, including our open-source YOLO models and the Ultralytics HUB platform. Key responsibilities include: Manage … the entire customer lifecycle, from onboarding to renewal, for our diverse user base, including key enterprise accounts. Develop and implement effective retention strategies to foster long-term customer loyalty and minimize churn. Utilize our CRM (primarily HubSpot ) to track all customer interactions, manage pipelines, and generate reports on customer health metrics . Serve as the voice More ❯

a global impact, and ready to excel in a dynamic, high-energy environment. Join our team and help shape the future of AI. 🌎 Location and Legalities This full-time Customer Success Manager position is based onsite in our brand-new Ultralytics office in London, UK, with a hybrid model of 3 days in-office and 2 days remote. Applicants … must have legal authorization to work in the UK, as Ultralytics does not provide visa sponsorship. 🚀 What You'll Do As a Customer Success Manager at Ultralytics, you will be the primary advocate for our users, ensuring they derive maximum value from our products, including our open-source YOLO models and the Ultralytics HUB platform. Key responsibilities include: Manage … the entire customer lifecycle, from onboarding to renewal, for our diverse user base, including key enterprise accounts. Develop and implement effective retention strategies to foster long-term customer loyalty and minimize churn. Utilize our CRM (primarily HubSpot ) to track all customer interactions, manage pipelines, and generate reports on customer health metrics . Serve as the voice More ❯

a global impact, and ready to excel in a dynamic, high-energy environment. Join our team and help shape the future of AI. Location and Legalities This full-time Customer Success Manager position is based onsite in our brand-new Ultralytics office in London, UK, with a hybrid model of 3 days in-office and 2 days remote. Applicants … must have legal authorization to work in the UK, as Ultralytics does not provide visa sponsorship. What You'll Do As a Customer Success Manager at Ultralytics, you will be the primary advocate for our users, ensuring they derive maximum value from our products, including our open-source YOLO models and the Ultralytics HUB platform. Key responsibilities include: Manage … the entire customer lifecycle, from onboarding to renewal, for our diverse user base, including key enterprise accounts. Develop and implement effective retention strategies to foster long-term customer loyalty and minimize churn. Utilize our CRM (primarily HubSpot ) to track all customer interactions, manage pipelines, and generate reports on customer health metrics . Serve as the voice More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer analytics More ❯

marketing and technical engineering—to ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving: Ensure client satisfaction by addressing … challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a strong portfolio of building lasting client relationships. Your exceptional communication skills allow you to translate More ❯

driven consumer insight services to a broad spectrum of consultancies and research agencies, as well as working directly with some of the world's leading brands. Whether conducting advanced analytics or delivering full market research programmes, this company consistently delivers creative solutions to help clients solve business issues and make better-informed decisions. This company has four core specialisms … predictive models; segmentation; brand strategy; and product & service optimisation. Customer analytics will play a key role in all of these areas. The Role They are looking for an experienced, commercially-focused, and passionate leader who will grow and manage the new customer analytics team as a senior data scientist. You will be building analytics models … using a range of data science approaches, such as machine learning and statistical techniques, along with wider analytical approaches such as time series and analytics with unstructured data e.g. NLP. They recently used gradient boosting machine learning to predict radio listening behaviour for a client, taking into account advertising spend. The Successful Candidate Is Likely To Have: Ability to More ❯

building the global Student.com brand with an emphasis on engaging and informative content, driving an unparalleled student marketplace experience. The Role Pioneer and lead our CRM function to drive customer engagement, retention, and growth. As a foundational hire, you'll establish the strategy, systems, and processes that power meaningful customer relationships at scale. We utilise HubSpot as our … team management, strategy development, performance targets, and budget oversight. · Build the CRM function from the ground up, including strategy and operating model, leveraging HubSpot extensively. · Design and implement automated customer journeys within HubSpot across acquisition, onboarding, and retention. · Partner with Growth, Marketing, Data and Product team members to optimise user experiences and conversion (e.g., booking rates). · Create data … driven segmentation and personalisation strategies using HubSpot's capabilities. · Develop measurement frameworks to track customer engagement and business impact. · Lead experimentation to continuously improve customer communication effectiveness. · Establish best practices for customer data management and privacy compliance. · Own the relationship with HubSpot and manage our HubSpot instance effectively, ensuring optimal use of its features. What You'll More ❯

marketing and technical engineering—to ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving: Ensure client satisfaction by addressing … challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a strong portfolio of building lasting client relationships. Excellent Communicator: Your exceptional communication skills allow you More ❯

marketing and technical engineering—to ensure a seamless service experience and proactive problem resolution. Strategic Planning & Insights: Lead periodic account reviews by providing actionable insights based on market trends, customer analytics, and performance data. Develop strategies that align client success with our company’s innovations and market expansion efforts. Client Advocacy & Problem Solving: Ensure client satisfaction by addressing … challenges promptly and effectively while advocating for customer feedback to improve our digital products continuously. Who You Are Experienced: You have a proven track record as a Client Manager, Account Manager, or similar role—ideally within digital ecommerce or technology-driven companies—with a strong portfolio of building lasting client relationships. Excellent Communicator: Your exceptional communication skills allow you More ❯

monitoring, and overall reliability. You will be part of a cross-functional team dedicated to implementing robust DevOps practices and enhancing infrastructure and site reliability engineering (SRE). A customer-focused mindset is essential, as the team collaborates closely with stakeholders to ensure solutions meet business and user needs. In addition to a focus on observability, you will contribute … our selection for our customers. You will own the processes for evaluating, integrating, and automating these processes. You'll also take a key role in developing our product and customer analytics at AudioStack. You will be working as part of our AI/ML team, working closely with our machine learning engineers, software engineers, and product owners to More ❯

monitoring, and overall reliability. You would be part of a cross-functional team dedicated to implementing robust DevOps practices and enhancing infrastructure and site reliability engineering (SRE). A customer-focused mindset is essential, as the team collaborates closely with stakeholders to ensure solutions meet business and user needs. In addition to a focus on observability, you will contribute … our selection for our customers. You will own the processes for evaluating, integrating and automating these processes. You'll also take a key role in developing our product and customer analytics at AudioStack. You will be working as part of our AI/ML team working closely with our machine learning engineers, software engineers and product owners to More ❯

CUSTOMER DATA SCIENTIST £80,000 - £90,000 LONDON - 2 DAYS A WEEK *Please note, you must be a UK resident to apply with full right to work in the UK* THE COMPANY This company is a leading global, privately owned media group known for its diverse portfolio of iconic. With operations spanning publishing, audio, and out-of-home advertising … growth with tailored strategies for each market. In the UK, the focus is on establishing best practices and operating as a boutique consultancy within the wider organisation-enhancing audience analytics and supporting local and European teams with strategic insights and data-driven recommendations. SKILLS + EXPERIENCE SQL and Python AB testing Product and customer analytics experience Good More ❯