26 to 49 of 49 Customer Analytics Jobs

Senior Customer Analyst - CDM Location: London Salary: Up to £70,000 + discretionary bonus Benefits: Pension up to 12% (8% employee contribution) We are looking for a Senior Customer Analyst to join a leading global online marketplace. This role focuses on understanding, optimising, and growing the customer base through data-driven insights, particularly around loyalty, retention, and … acquisition. What You'll Do: Analyse customer behaviour across the lifecycle using SQL and modern analytics tools. Deliver actionable insights through dashboards and storytelling (Tableau/Looker). Run and evaluate A/B and multivariate tests to inform marketing and growth strategies. Support growth targets by identifying opportunities to move customers through lifecycle stages. Collaborate with marketing … and senior stakeholders to influence customer strategy. What We're Looking For: Advanced SQL and experience with a dashboarding tool. Proven experience with customer analytics projects: single customer view, segmentation, churn, acquisition, LTV. Desirable: Python for stats analysis, experience designing and running A/B tests. Experience in e-commerce or tech environments with modern data More ❯

If data is your passion, Pfizer is looking to recruit a Data & Analytics Specialist apprentice. You will support the team collect, study and interpret data in order to produce valuable insights for each of our brands (in market and pipeline). Role As a function in the Global Commercial Analytics (GCA) division within Pfizer, Integrated Insights & Strategy plays … of our brands (in market and pipeline). To do that in a meaningful and impactful way we need agile minds driven by curiosity. Our mission is to deliver Analytics that drive Actions through connecting our technical skills with business acumen to craft the recommendations that will enable our goals as Pfizer UK. Working in IIS means having visibility … will be responsible for working within one business unit in partnership with the aligned IIS manager to collectively enable data-driven decision-making through the creation and maintenance an analytics ecosystem. This will include, but not be limited to, business performance management reporting and visualisation, resource optimization analytics, sub-national/account-level opportunity mapping, analytics innovation More ❯

tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth. THE TEAM You’ll join the Customer & Market Analytics team, part of a wider 25-person Analytics function … led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you’ll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. THE ROLE This role … summarising pricing dynamics, competitor moves, and wider market shifts. Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes. SKILLS & EXPERIENCE REQUIRED Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail. Strong SQL skills (experience with BigQuery preferred). Skilled in data storytelling — able to translate numbers into More ❯

tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth. THE TEAM You’ll join the Customer & Market Analytics team, part of a wider 25-person Analytics function … led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you’ll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. THE ROLE This role … summarising pricing dynamics, competitor moves, and wider market shifts. Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes. SKILLS & EXPERIENCE REQUIRED Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail. Strong SQL skills (experience with BigQuery preferred). Skilled in data storytelling — able to translate numbers into More ❯

tens of thousands of daily orders across hundreds of cuisines. The business provides end-to-end logistics support for its partners, from delivery operations to pricing, promotions, and market analytics, helping restaurants optimise performance and drive sustainable growth. THE TEAM You'll join the Customer & Market Analytics team, part of a wider 25-person Analytics function … led by the Director of Analytics. The team is highly data-driven, supporting commercial and strategic decision-making through advanced analytics and insight generation. Reporting into an established Manager within the Customer Analytics function, you'll work alongside a group of experienced analysts and senior managers specialising in pricing, promotions, and market dynamics. Collaboration, curiosity, and analytical … summarising pricing dynamics, competitor moves, and wider market shifts. Partnering with cross-functional stakeholders to ensure insights drive tangible commercial and strategic outcomes. SKILLS & EXPERIENCE REQUIRED Experience in data analytics or commercial insights, ideally within tech, e-commerce, food delivery, or retail. Strong SQL skills (experience with BigQuery preferred). Skilled in data storytelling - able to translate numbers into More ❯

Senior Customer Analyst London Retail Analytics Up to £60,000 + Benefits A leading retail company is looking for a talented senior insight analyst to join their customer analytics team. The role will focus on advanced analytics such as customer segmentation, profiling and predictive modelling and in turn, providing easily understood actionable insight for … large database tables with millions of rows of data Utilise tools such as SQL and Excel to create propensity/regression/CHAID/clustering models to help understand customer behaviours Work closely with various teams within the business to gain a holistic view of customers, trends and competitors Skills and Qualifications Experience and knowledge in SQL Exposure to … using R and/or Python Prior data analytics and optimisation experience, specifically focusing on segmentation, regression or clustering University degree, preferably in a numerate discipline Excellent communication skills Ability to carry out a senior role within the team, mentoring junior analysts, as well as working independently to meet tight deadlines Salary and Benefits Up to £60,000 + More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business … challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work … accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling. Ability to communicate complex More ❯

financial wellbeing simple, transparent, and accessible - helping customers feel confident about their money through technology, insight, and great user experience. As a Senior Data Scientist, you’ll focus on customer analytics and applied data science - using data to understand behaviour, identify opportunities, and guide strategic decisions across marketing, product, and personalising customer experience. Key Responsibilities Translate business … challenges into analytical questions and deliver data-led insights that drive customer growth and retention. Analyse customer behaviour, lifecycle patterns, and engagement to uncover opportunities for product and marketing optimisation. Develop and maintain advanced analytical models to forecast customer outcomes and measure impact. Present clear, data-driven recommendations to senior stakeholders, influencing strategy and decision-making. Work … accessibility, and scalability across the organisation. What We’re Looking For Strong analytical foundation with experience applying statistics and data science in a commercial setting. Proven track record in customer or marketing analytics - understanding acquisition, engagement, churn, and lifetime value. Proficiency in Python (Pandas, NumPy, Scikit-learn, Statsmodels) for data wrangling, analysis, and modelling. Ability to communicate complex More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role PurposeAs a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact.- Use behavioural data and audience insights to drive personalised engagement.- Ensure the model: Utilises a 360° customer view (UCP).Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience- Proven experience in … CRM, Martech, or Customer Analytics roles.- Strong understanding of customer journey orchestration and segmentation.- Experience with decisioning engines, personalisation models, and data platforms.- Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies.- Analytical mindset with the ability to interpret data and drive actionable insights.- Excellent stakeholder management and communication skills.If you're interested in this More ❯

D365 CE ARCHITECT/LEAD - CUSTOMER INSIGHTS JOURNEYS - OUTSIDE IR35 - DAY RATE NEGOTIABLE - 100% REMOTE Role Purpose As a D365 CE Lead, you will be responsible for designing and delivering intelligent, data-driven customer engagement strategies across multiple channels. You will leverage behavioural insights, predictive modelling, and segmentation to drive relevance, increase customer retention, and grow customer … the most relevant section of the customers app/site to each contact. - Use behavioural data and audience insights to drive personalised engagement. - Ensure the model: Utilises a 360° customer view (UCP). Web Push/Push Notifications Channel Integration - Integrate Web push into CIJ to engage desktop users - Build & deploy targeted Web Push messages Skills & Experience - Proven experience … in CRM, Martech, or Customer Analytics roles. - Strong understanding of customer journey orchestration and segmentation. - Experience with decisioning engines, personalisation models, and data platforms. - Familiarity with CIJ tools, Web Push, and multi-channel CRM strategies. - Analytical mindset with the ability to interpret data and drive actionable insights. - Excellent stakeholder management and communication skills. If you're interested More ❯

Overview Senior Data Scientist - Customer Data Location: London hybrid working (2/3 days in City offices) Salary: To c£75,000 negotiable DoE Job Reference: J13020 We are partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. Our client, a leading organisation with a strong focus on customer engagement … and data-driven innovation, is looking for an experienced and motivated Data Scientist to join their growing analytics team. This is a fantastic opportunity to work on high-impact projects that shape how customers interact with products and services on a global scale. Responsibilities Building and deploying predictive models to anticipate customer behaviour, from purchasing patterns to life … business challenges. Contributing to the development of robust MLOps processes for deployment, monitoring, and retraining of models. About You/Qualifications Proven experience as a Data Scientist, ideally within customer analytics, marketing, or CRM environments. Strong coding skills in Python, with deep familiarity across ML and data libraries (pandas, numpy, scipy, scikit-learn, tensorflow, pytorch). A broad More ❯

Job Title Senior Data Scientist Customer Data Location London hybrid working (2/3 days in City offices) Salary To c£75,000 negotiable DoE Job Reference J13020 POSITION OVERVIEW We are super excited to be partnering with one of the largest global lifestyle brands at a pivotal stage in their data journey. Our client, a leading organisation with … a strong focus on customer engagement and data-driven innovation, is looking for an experienced and motivated Data Scientist to join their growing analytics team. This is a fantastic opportunity to work on high-impact projects that shape how customers interact with products and services on a global scale. The Role As a Data Scientist, you'll use … your technical expertise and curiosity to uncover insights that inform key business decisions. Your day-to-day responsibilities will include: Building and deploying predictive models to anticipate customer behaviour, from purchasing patterns to life events and brand engagement. Partnering closely with CRM, marketing, engineering, and data teams to design scalable, data-led solutions that deliver measurable results. Applying best More ❯

DIGITAL ANALYTICS MANAGER - 12-MONTH FTC UP TO £70,000 + BENEFITS WATFORD - HYBRID, 2 DAYS A WEEK Please note, sponsorship is not available. Applicants must be UK residents. Company A global retail powerhouse with thousands of stores across 9 countries is looking for a Digital Analytics Manager to join its European team. The business continues to invest … heavily in digital innovation, with recent app launches and ecommerce expansion shaping its next phase of growth. This is a chance to play a pivotal role in understanding customer journeys across web and app, driving insights that directly impact business performance. The Role This is a hands-on analytics role where you'll own digital data and insights … and Austria. Sitting within the digital team, you'll manage the flow of GA4 and BigQuery data, build impactful reports, and partner with internal stakeholders and a third-party analytics provider. From measuring app performance to understanding the impact of promotions and website changes, you'll play a central role in connecting digital data with business outcomes. You'll More ❯

The Customer Insights Manager will be responsible for leading customer research initiatives within the marketing organisation, focusing on the day-to-day management of research projects. Reporting to the Marketing Research Manager, the ideal candidate will: Design customer research briefs, questionnaires and discussion guides aligned with business priorities and objectives, in collaboration with internal stakeholders and external … results in a compelling way for a range of internal audiences, including senior business and marketing leaders. Synthesize information from multiple insight sources, including primary research, third-party data, customer analytics, and marketing/media performance. Identify and utilise the most relevant data sources to address key project questions. Requirements Essential: Minimum 5 years' experience in a research More ❯

ANALYTICS CONSULTANT HYBRID – LONDON – 2 days a week in office SALARY – Up to £55,000 + profit share THE COMPANY A boutique digital analytics consultancy specialising in helping top-tier asset managers turn complex marketing data into clear, actionable strategies that drive results! THE ROLE As an Analytics Consultant, you will: Own delivery of reporting, dashboards, and … for optimisation and testing. Act as the trusted face of the consultancy, bridging client priorities and internal delivery teams. YOUR SKILLS AND EXPERIENCE Experience in digital/marketing/customer analytics Strong hands-on knowledge of SQL (Python a plus) Skilled in Tableau (or similar) for dashboarding Excellent client-facing/stakeholder management skills, comfortable presenting to large More ❯

ANALYTICS CONSULTANT HYBRID – LONDON – 2 days a week in office SALARY – Up to £55,000 + profit share THE COMPANY A boutique digital analytics consultancy specialising in helping top-tier asset managers turn complex marketing data into clear, actionable strategies that drive results! THE ROLE As an Analytics Consultant, you will: Own delivery of reporting, dashboards, and … for optimisation and testing. Act as the trusted face of the consultancy, bridging client priorities and internal delivery teams. YOUR SKILLS AND EXPERIENCE Experience in digital/marketing/customer analytics Strong hands-on knowledge of SQL (Python a plus) Skilled in Tableau (or similar) for dashboarding Excellent client-facing/stakeholder management skills, comfortable presenting to large More ❯

in a successful and fast-growing business, this could be the ideal role. THE ROLE As a Senior Credit Risk Strategy Analyst, you will focus on developing and refining customer strategies, including: Leading the development of diverse lending strategies Leveraging analytics and data insights to optimize and scale strategies for new customers Incorporating new data sources to enhance … decision-making and grow the lending portfolio Conducting broader customer analytics and analyzing behavioral trends REQUIREMENTS Experience working in fast-paced environments, with the ability to manage multiple projects Background in commercial or risk strategy, preferably within consumer lending Proficiency in SQL, with Python experience being highly advantageous Previous experience in a FinTech environment HOW TO APPLY Please More ❯

in a successful and fast-growing business, this could be the ideal role. THE ROLE As a Senior Credit Risk Strategy Analyst, you will focus on developing and refining customer strategies, including: Leading the development of diverse lending strategies Leveraging analytics and data insights to optimize and scale strategies for new customers Incorporating new data sources to enhance … decision-making and grow the lending portfolio Conducting broader customer analytics and analyzing behavioral trends REQUIREMENTS Experience working in fast-paced environments, with the ability to manage multiple projects Background in commercial or risk strategy, preferably within consumer lending Proficiency in SQL, with Python experience being highly advantageous Previous experience in a FinTech environment HOW TO APPLY Please More ❯

in a successful and fast-growing business, this could be the ideal role. THE ROLE As a Senior Credit Risk Strategy Analyst, you will focus on developing and refining customer strategies, including: Leading the development of diverse lending strategies Leveraging analytics and data insights to optimize and scale strategies for new customers Incorporating new data sources to enhance … decision-making and grow the lending portfolio Conducting broader customer analytics and analyzing behavioral trends REQUIREMENTS Experience working in fast-paced environments, with the ability to manage multiple projects Background in commercial or risk strategy, preferably within consumer lending Proficiency in SQL, with Python experience being highly advantageous Previous experience in a FinTech environment HOW TO APPLY Please More ❯

operating models, and technology blueprints that align IT strategy with business outcomes Strong grasp of TOGAF or equivalent frameworks Defining integration architectures connecting core platforms, policy admin systems, and customer touchpoints Experience with insurance-relevant regulations (Solvency UK, FCA Consumer Duty) Insurance Technology Depth: Hands-on experience with insurance vendor landscape (Guidewire, Salesforce Financial Services Cloud, or equivalent platforms … Understanding how cloud, data platforms, and AI enable transformation-underwriting automation, claims processing, customer analytics Proven ability to solution and implement tech-enabled platforms for Tier 1 insurance clients Leadership & Delivery: Led multi-disciplinary architecture teams through discovery, design, and delivery Comfortable presenting architectural strategies to senior stakeholders and defending technical decisions Commercially aware -spotting opportunities to grow More ❯

goals. Identify practical, high-impact AI opportunities across manufacturing, supply chain, finance, sales, and administration. Design and implement AI solutions such as predictive maintenance, intelligent forecasting, document automation, and customer analytics. Build a library of reusable AI tools and frameworks to accelerate adoption across sites. Ensure data readiness, improving data quality and structure to support advanced analytics and … Essential experience includes: Proven background in AI or digital transformation within manufacturing, FMCG, or a similar operational environment. Hands-on use of tools such as ChatGPT, Microsoft Copilot, predictive analytics, and automation platforms. Strong understanding of AI/ML frameworks and APIs (e.g. OpenAI API, TensorFlow, PyTorch). Excellent ability to translate business challenges into technical solutions. Solid project … delivering measurable improvements through AI and automation. Desirable: Experience working with ERP systems (SAP, Odoo, NetSuite) and RPA or digital twin technologies. Proficiency in Power BI or Tableau for analytics and reporting. Understanding of AI governance and data ethics. Formal qualification in Computer Science, Data Science, or a related field. What Youll Achieve In your first 1224 months, youll More ❯

goals. Identify practical, high-impact AI opportunities across manufacturing, supply chain, finance, sales, and administration. Design and implement AI solutions such as predictive maintenance, intelligent forecasting, document automation, and customer analytics. Build a library of reusable AI tools and frameworks to accelerate adoption across sites. Ensure data readiness, improving data quality and structure to support advanced analytics and … Essential experience includes: Proven background in AI or digital transformation within manufacturing, FMCG, or a similar operational environment. Hands-on use of tools such as ChatGPT, Microsoft Copilot, predictive analytics, and automation platforms. Strong understanding of AI/ML frameworks and APIs (e.g. OpenAI API, TensorFlow, PyTorch). Excellent ability to translate business challenges into technical solutions. Solid project … delivering measurable improvements through AI and automation. Desirable: Experience working with ERP systems (SAP, Odoo, NetSuite) and RPA or digital twin technologies. Proficiency in Power BI or Tableau for analytics and reporting. Understanding of AI governance and data ethics. Formal qualification in Computer Science, Data Science, or a related field. What You’ll Achieve In your first More ❯

goals. Identify practical, high-impact AI opportunities across manufacturing, supply chain, finance, sales, and administration. Design and implement AI solutions such as predictive maintenance, intelligent forecasting, document automation, and customer analytics. Build a library of reusable AI tools and frameworks to accelerate adoption across sites. Ensure data readiness, improving data quality and structure to support advanced analytics and … Essential experience includes: Proven background in AI or digital transformation within manufacturing, FMCG, or a similar operational environment. Hands-on use of tools such as ChatGPT, Microsoft Copilot, predictive analytics, and automation platforms. Strong understanding of AI/ML frameworks and APIs (e.g. OpenAI API, TensorFlow, PyTorch). Excellent ability to translate business challenges into technical solutions. Solid project … delivering measurable improvements through AI and automation. Desirable: Experience working with ERP systems (SAP, Odoo, NetSuite) and RPA or digital twin technologies. Proficiency in Power BI or Tableau for analytics and reporting. Understanding of AI governance and data ethics. Formal qualification in Computer Science, Data Science, or a related field. What You’ll Achieve In your first More ❯

as a data engineer Additional years of experience may be considered in lieu of a degree. Experience in transformation business requirements into optimal data model. Ideally experience working with customer analytics. Expertise in dimensional modeling (Star and Snowflake schemas) Experience with AWS Redshift and performance optimization Knowledge of AWS Glue, Redshift, Step Functions for data architecture Familiar with AWS … governance Self-driven and have demonstrated the ability to work independently with minimum guidance Demonstrated multitasking ability, problem solving skills and a consistent record of on time delivery and customer service Excellent organizational and communication skills JOB DESCRIPTION Data Architect who is motivated by variety, is seeking a challenging environment for professional growth, and is interested in supporting large More ❯