90 Customer Experience Jobs in the Midlands

have been retained by a leading manufacturer and distributor of high-quality industrial valves serving customers across the UK. With over 20 years of experience, they pride themselves on providing expert technical support and innovative valve solutions to meet the diverse needs of their clients. The Role: They are … Engineer to join our team in the West Midlands. In this key role, you will be responsible for driving sales growth and building strong customer relationships in the region. You will work closely with their engineering and product management teams to provide technical expertise and deliver tailored valve solutions … to meet customer requirements. Key Responsibilities: Develop and execute sales strategies to achieve revenue targets across the Midlands & North. Engage with new and existing customers to understand their valve application needs. Provide technical guidance on valve selection, sizing, and configuration. Prepare quotations, proposals, and presentations to win new business. more »

cross-functional service. Key Responsibilities Contribute to a successful Automation Engineering team with a core function of supporting internal business units provide a positive customer experience. Focus on reducing manual processes across all business requirements. Working with the development teams to implement and improve continual deployment processes, enabling true … agile but safe software delivery. Work with the Customer Support function of the business to enable a push left of customer fixes to the 2nd line support team. Ensuring we run a true 3rd line function in Service Ops. Create and build a close relationship with the ParentPay … place for ParentPay development teams, embracing the principles of CI/CD. The transformation to CI/CD across the Group Should demonstrate transformation experience as hearts and minds are won and everyone is taken on the journey Skills, Knowledge and Expertise Maintain a scalable, resilient & secure CI/ more »

Post-Sales Technical Consultant Document Solutions | ECM | SaaS WFH with travel to customer sites throughout the UK & Europe Up to £40,000 + company car scheme + further benefits We are proud to be working with a leading provider of innovative Document Solutions | Enterprise Content Management Solutions | SaaS dedicated … their goals through cutting-edge technology. Their solutions empower organisations to streamline operations, enhance productivity, and maximise efficiency. With a focus on delivering exceptional customer experiences, they are committed to providing unparalleled support and expertise to their clients across the UK & Europe. Post Sales Technical Consultant Position Overview: We … successful implementation and ongoing support of solutions for valued clients. As a Post-Sales Technical Consultant, you will collaborate closely with sales, implementation, and customer success teams to deliver tailored solutions that meet clients' unique needs. Responsibilities of the Post Sales Technical Consultant: Serve as the primary technical point more »

delivering transportation technology into complex operations. They have consistently innovated to create a best in the market, SaaS product, with over two decades of experience in their sector. The Opportunity : We are looking for an experienced Cloud Infrastructure Engineer, to play a pivotal role in supporting their core products … trips to client sites) and 20% cloud-based (AWS/Azure). Core technical skills, responsibilities & attributes for the Cloud Infrastructure Engineer role: Proven experience as a Cloud/DevOps/Infrastructure Engineer, working with Development/QA Teams, with a strong understanding of the development life cycle (Sprints … SysOps), Azure (Dev pipelines). Linux support/administration. MUST HAVE a strong Infrastructure Engineering background, encompassing - Server configurations, cabinets, network components, Switches & Firewalls. Experience supporting Products/Applications/SaaS, will be highly desirable (nice to have- not essential). An in-depth (very much a hands on more »

and discretion and the ability to hold/attain and maintain a HMG security clearance at a minimum of SC level. Youll have proven experience in data security management, preferably within the construction industry, and have an in-depth knowledge of data classification methodologies and regulatory requirements, particularly in … handling Official Sensitive and Secret classified data. With strong negotiation skills and experience of collaborating with clients and stakeholders to develop security management plans, you will be proficient in conducting Data Protection Impact Assessments (DPIAs) and implementing recommended controls. Youll be experienced in coordinating security vetting processes, including SC … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »

and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience. We have 32 delivery centers in 14 countries spread across 6 continents, with 35,915+ employees from over 80+ nationalities, as of June … and the Credit Control Department • Facilitating debtor payment to agreed terms. Taking actions to address late payment, with a focus on root cause resolution. • Customer queries to be logged, escalated and followed up timely with relevant departments • Effective management of collection system, adhering to all best practice standards • Build … approach to all work matters • Determined to succeed and flourish during times of change • Clear, focused and driven to achieve cash collection targets • Excellent customer services skills with a proven track record • Ability to work on own initiative • Solution orientated with good problem solving skills • Advanced competency with MS more »

be living in Shropshire or surrounding area. You will spend 50% of the time on-site in Shrewsbury and 50% of your time visiting customer sites in Scotland, London and the South-West seeking to enhance relationships and helping us deliver products at times. A full clean current driving … engineering background or be ex-forces. You be working alone or sometimes alongside like minded and supportive colleagues to provide a great all-round customer experience. Full training will be given. Main Duties Site visits across UK Fuel sampling. Inspecting filters Housekeeping fuel tanks Re-filling additive tanks System more »

Amazon Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered from desktop to doorstep. Across Europe we have more than 50 Fulfillment Centers, hundreds of Delivery Stations, thousands of … Maintenance Engineering team. We maintain and optimize technologies in the Global Amazon Warehouse & Delivery Network. PURPOSE OF THE JOB: We are looking for motivated, customer-focused people who want to join our team as a Senior Reliability Maintenance Engineering Technician. The focus of the Senior Reliability Maintenance Engineering Technician … candidates to work out of one of the following locations: Rugby, GBR BASIC QUALIFICATIONS Multi skilled in both electrical and mechanical disciplines with relevant experience in automation or complex MHE environments. Solid foundational knowledge of PLC based controls systems. Experience using CMMS (Computerized Maintenance Management Systems) to plan more »

As Head of Procurement your primary goal will be to reduce cost of sales across the Logistics supplier base, whilst ensuring a first class customer experience. Key responsibilities: Work with key logistics suppliers to identify and agree ways to maximise a competitive advantage Introduce and manage a vendor performance … maintain strong key supplier relationships Successfully manage major contract negotiations Identify and deliver solutions for bespoke Cost of Sales procurement requirements As an SME customer, negotiate win-win outcomes with larger suppliers Skills & experience: Part or fully CIPS qualified Extensive experience as a successful senior procurement professional … Proven depth and breadth of Logistics procurement experience (ideally including Parcels, Road Freight and Sea Freight) Demonstrated ability to work in a fast-moving, pioneering & growth orientated company Problem solving - effectively analyse data to identify and problem solve finding the best-fit solution that deliver results Proactive, results focused more »

Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To support the branch in operating an effective European outbound operation in response to customer requests and network standards in a cost effective and efficient manner. To maximise profit whilst not compromising quality and service by providing effective solutions … operation and use of various Dachser Tools (including but not limited to Domino, Outbound Planning Tool, Charter Tool) Effective management of loading to meet customer requirements and departmental KPIs Cost accrual and processing of purchase invoices Effective communication with other departments in Northampton and the UK as well as … daily processes and maintain quality standards of the company. Ensure that profit is maximised at all opportunities without compromising quality To efficiently respond to customer requests for charter and groupage services to provide cost effective and efficient solutions Maintain a supplier database ensuring that there are a range of more »

to be confirmed. Expected Duration 18 Months Positions Available 1 Closing Date Monday, 27th May 2024 Start Date Monday, 3rd June 2024 Desired Skills Customer care skills Time management skills Able to prioritise workload Written communication skills Telephone skills Face to face communication Proactive and accountable Conscientious approach to … to stay with us; for our connectivity with more than 150 solutions providers, the versatility of our technology set, reliability, and second-to-none customer experience. Everything that keeps their business future-ready for anything. We orientate ourselves around the needs of brokers, underwriting agencies, insurers, and MGAs across more »

an Apps & Connectivity Engineer your main responsibilities are: Overseeing the development and implementation of the latest digital systems architecture to provide a class leading customer experience. Working with the wider electrical team to develop functional specifications and requirements for hardware and software. Development and deployment of our client's … and maintain Technology Roadmap for digitalisation and connectivity technology Introduction of strategy and deployment to support Over the Air functionality Qualifications/Skills required Experience working across various electrical modules To have a clear understanding of testing, verification and validation Experience developing and implementing systems architecture To have … proven experience in infotainment, telematics, vehicle applications, smart services, remote services, vehicle connectivity/networks Why work through Contechs? Contechs is a strategic partner to the automotive industry, providing innovative design and engineering services to global OEMs, from concept to production. Founded in 1997, Contechs has since established itself more »

mentoring learners, facilitating interactive sessions, and adapting learning plans to meet their needs. If you have regulatory compliance expertise and a dedication to exceptional customer experiences, apply now! Key Responsibilities: Mentor learners to achieve program goals. Facilitate interactive learning sessions. Customise learning plans for individuals. Utilise digital technologies for … Requirements: GCSE English and Maths (A-C) or equivalent. Level 4+ Law Enforcement qualification. Level 3 Award in Education & Training or willingness to acquire. Experience in coaching and digital learning delivery. Strong communication and organisational skills. If you're ready to empower learners and shape better futures, apply today more »

expand our horizons with operational branches in Fawley and the Teesside area. Our new headquarters symbolize our commitment to innovation, employee growth, and enhancing customer experience. In this dynamic environment, we are not just maintaining but actively reinforcing our leading position in the industry. We pride ourselves on our … clients. Our Core Values: At Breathe Safety, our values are the bedrock of our culture and operations. We adhere to PACT: Positive Attitude, Accountability, Customer Focus, and Trustworthiness. These values guide every aspect of our work and are vital to our ongoing success. We seek individuals who align with … across the UK 3-5 days a week. Requirements: Current qualification to maintain Crowcon fixed gas detection systems. (Mandatory) At least 2 years of experience working on fixed gas detection systems in a field-based role, including troubleshooting, repairs, and commissioning. (Mandatory) Ability to travel across the UK. (Mandatory more »

expand our horizons with operational branches in Fawley and the Teesside area. Our new headquarters symbolize our commitment to innovation, employee growth, and enhancing customer experience. In this dynamic environment, we are not just maintaining but actively reinforcing our leading position in the industry. We pride ourselves on our … clients. Our Core Values: At Breathe Safety, our values are the bedrock of our culture and operations. We adhere to PACT: Positive Attitude, Accountability, Customer Focus, and Trustworthiness. These values guide every aspect of our work and are vital to our ongoing success. We seek individuals who align with … across the UK 3-5 days a week. Requirements: Current qualification to maintain Crowcon fixed gas detection systems. (Mandatory) At least 2 years of experience working on fixed gas detection systems in a field-based role, including troubleshooting, repairs, and commissioning. (Mandatory) Ability to travel across the UK. (Mandatory more »