51 to 75 of 81 Customer Insight Jobs in the UK

Media Insight Analyst Up to £60,000 Hybrid - London A great opportunity to join a leading marketing agency as a Media Insight Analyst THE COMPANY The business is a subsidiary of one of the world's largest marketing agencies with over 1000 people spread out across 13 offices. … brands by bringing together all marketing activity into one-connected ecosystem, with a laser focus on generating outcomes. Joining the team as a Media Insight Analyst, you will be responsible for providing insight into the performance of paid social and display campaign activity for one of the businesses … major clients, unlocking audience and customer insight. Acting as the primary POC for data and insights contact for the business. THE ROLE AND RESPONSIBILITIES Pulling together multiple media metrics from on and offline sources to support marketing effectiveness story Extract client data to join with datasets to tell a more »

to hire an Experience Manager for their Product Team. In this role, you'll play a pivotal part in shaping impactful and locally relevant customer experiences on the company website, aligning with strategic objectives, and leveraging data-driven insights. Your responsibilities will include contributing to the global product vision … have a strong background in experience design, digital marketing, SEO, and/or website product management. You should be adept at interpreting data and customer behaviours into actionable insights, with exceptional communication skills to articulate recommendations effectively. The ability to manage multiple projects concurrently and collaborate with international teams … holiday per annum, pro rata. Key Responsibilities: Lead the evolution of the website as a key platform for consumer and enterprise solutions Utilise data, customer insights, and industry standards to identify opportunities for innovative capabilities and user experiences Collaborate with internal and external partners to conduct various research types more »

data manipulation and reporting and expertise in Excel to drive strategic decision-making. Responsibilities: Email Marketing: Develop and execute comprehensive CRM strategies to enhance customer relationships and drive revenue growth. Lead the planning, execution, and optimisation of email marketing campaigns, including segmentation, personalization, and A/B testing. Data … campaign performance and drive continuous improvement. Use advanced Excel skills to manipulate data sets and generate comprehensive reports, reporting to stakeholders across the business. Customer insights: Design and execute surveys to gather customer feedback and insights. Analyse survey data and summarise key findings to share with stakeholders across more »

our target audience and align with our business objectives. You will oversee the development and enhancement of our betting products, leveraging market insights and customer feedback to drive innovation and growth. THE CHALLENGE: Product Strategy: Develop and execute a comprehensive product strategy for your products, focusing on increasing engagement … for bettors and profitability for bookmakers. Market Analysis : Conduct thorough market analysis to identify trends, competitor activities, and emerging opportunities in the betting industry. Customer Segmentation: Segment our customer base to understand their demographics, behaviours, and preferences, and tailor product features to meet their needs. Stakeholder Engagement: Collaborate … actionable strategies. Excellent communication and stakeholder management skills , with the ability to collaborate effectively across teams and departments. Experience conducting user research and gathering customer insights to inform product decisions. Proficiency in Agile methodologies , with experience in managing product backlogs, prioritising features, and facilitating sprint planning sessions. Knowledge of more »

strategy to establish the company as a market player in renewable energy solutions, driving revenue growth and profitability. Lead market research, competitive analysis, and customer insights to identify emerging trends, market opportunities, and customer needs in the renewable energy sector. Drive product innovation and development by conceptualizing, prioritizing … Collaborate closely with executive leadership, cross-functional teams, and external partners to set strategic priorities, deploy go-to-market initiatives. Establish and maintain key customer relationships, serving as a trusted advisor and strategic partner to drive value creation, address customer needs, and foster long-term partnerships. Provide leadership … industry trends, with expertise in PV solar, battery storage, inverters, and energy management systems. Proven ability to build and nurture strategic partnerships, alliances, and customer relationships to achieve business objectives and drive sustainable growth. Strong analytical skills with the ability to analyze market data, financial metrics, and performance indicators more »

and banking partners. Develop a progressive and innovative product roadmap, working with IT colleagues, to deliver further revenue growth, underpinned by strong market and customer insights. Lead the go to market plans for these products and propositions. Measure and report against a set target of customer and financial … teams, gaining buy-in for go to market plans Lead innovation and develop new revenue opportunities for the Card Services business, reviewing market/customer insights and working closely with partners to execute effectively The person: Commercially astute with demonstrable capability of owning a P&L Demonstrate tenacity and … new revenue growth opportunities Combines strategic thinking with demonstrable hands on product and propositions experience Good understanding of technology, IT and legal standards Highly customer focused Highly organised with planning/project skills Strong attention to detail Enjoys working at pace and takes the team with them Excellent written more »

and behave, and how to build brand awareness and acquire customers in the Middle East. You will be the voice of the Middle East customer in the business and use data-driven insights to inform how we innovate. You will be responsible for total Middle East GMV (revenue), site … Create and own trading calendars for our ecommerce sites in the Middle East Own the analytical and CRO tools that will help unlock greater insight to build hypotheses and then test in order to generate incremental output against your KPIs. Own all visual merchandising for the ecommerce sites in … tools you need to deliver your objectives, quickly resolving any short-term bugs or general functionality issues. Build expert knowledge in the Middle East customer insights, retail benchmarking, consumer trends, ecommerce trends, payment landscape, logistics landscape and marketing best practices. Be the voice of the Middle East within Localised more »

digital journey of millions of customers? The automotive industry is on the cusp of a fundamental change, driven by rapidly adapting technologies and evolving customer expectations. You can help influence that change as a Product Manager for Arnold Clark. Youll be involved in building exciting, high-profile products while … in a cross-functional team of other talented people. Youll work on the development of digital products, collaborate on innovative ways to improve our customer experience and drive car retailing into the future. As a department, we lean into remote working and provide plenty of flexibility, while at the … working remotely and in the office under our hybrid scheme. Day-to-day duties Engage with developers, UX designers, users and stakeholders to solve customer problems. Translate customer insights and business priorities into actionable user stories. Establish the best solutions and understand customer needs by conducting user more »

across to drive Segment Value Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required. Design customer engagement processes that address the various customer segments including GBS Service lines Build effective mechanisms for providing internal feedback and external, voice of … customer feedback to development teams. Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights. What can you expect from Mars? Work with over 130,000 diverse and talented Associates, all guided by the Five Principles. Join a purpose driven more »

with Microsoft and other partners to stay ahead of cloud technologies and marketplace changes. Ensure alignment with Microsoft's strategic objectives and compliance requirements. Customer and Market Engagement: Engage directly with customers to understand their unique environments and cloud utilization. Utilize customer insights and market analysis to anticipate … skills, with a collaborative approach to working across teams and engaging with customers and partners. Resilient and adaptable, with a passion for innovation and customer success in a fast-paced and dynamic environment. Bachelor's degree in Computer Science, Engineering, or related field; advanced degree or relevant certifications preferred. more »

Head of Omnichannel and Customer Delivery Scopes eCommerce Hub Salford The Head of Omnichannel and Customer Experience is accountable for leading Scope's ecommerce business into our next stage of growth. And turning this into a future significant income stream for the charity. The role Develop and drive … the implementation of an eCommerce strategy. Commission and drive a programme to garner customer insights across all channels. Collaborate with the Head of Retail Shops to connect Scopes online and brick and mortar propositions. Use customer insights to inform the buying and merchandising of new goods. To return … significant profit margins for the charity. Use customer insights to inform future brick and mortar propositions. Including brand and format and the instore experience. Lead on plans to strengthen our partnerships with retail corporate donors. To diversify and grow quality stock donations to drive income and deliver profit. About more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out quotes … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to internal … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »

This is a fantastic opportunity for a CRM Manager to move tech-side, build relationships with global enterprise businesses and deliver actionable customer insights while working for a hugely successful CDP in rapid scale mode globally. The Company This AI SaaS platform enables brands to manage and automate customer marketing plans with highly effective personalised communications based on real-time customer behaviours across single or multiple channels (email, SMS, push, in-app etc). AI Customer Orchestration SaaS Gaming and eCommerce specialists $100m in funding by top investors Circa 400 employees based in New York, London … and other global offices The Role Working closely with the strategic services team you will consult and investigate your client's customer data and help them understand and translate it into actionable insights – adding value to critical marketing processes! Consult with enterprise clients about complex CRM problems Deliver data more »

Product and Marketing Manager is a key role in the evolution and growth of our client's business and will be responsible for translating customer/market insights and industry knowledge into winning propositions. The successful candidate will manage the assigned Printhead and Textile solutions/services within the … management activities for the assigned products and services, in close collaboration with strategic partners . Develop, assigned services roadmap, and market propositions based on customer, and competitor analyses, to ensure the offerings are leading the market needs and expectations Value proposition development based on customer insights Support sales … including making prospect/customer visits, providing sales training content, contributing to internal and external social communities/blogs/portals, and facilitating sales training activities Facilitate pricing (price setting) decisions and margin optimization Support upstream marketing activities (e.g. buyer personas, competitive positioning, market requirements, launch plan) and drive more »

vendors, and customers to drive product excellence from inception to decommissioning. If youre an experienced IT professional with a flair for strategic thinking and customer-centric solutions, this opportunity is tailor-made for you. Key Responsibilities: Technical Solutions : Develop repeatable solutions that align with business requirements. Leverage existing product … solution opportunities across our entire ITL product portfolio. Budget-Friendly Solution s: Ensure that proposed Managed IT/Managed Network solutions align positively with customer budgets. Effective Communication: Present proposals at all levelswhether its the Board, managers, or end-users. Your well-compiled customer documentation will be the … Collateral: Collaborate with Marketing to create product collateral that stands out in a competitive market. What we're looking for: Essential: 4 Years of Customer-Facing Experience: Youve honed your skills in product management within the Managed IT/Managed Services domain. Your ability to understand customer needs more »

Customer Technology Advisor (CTA) – Remote – Mid and Senior Level Please note this role requires extensive experienc e in the architecture and desig n of Disaster Recovery & Backup Solutions. This is NO T a Customer Service role per say . Our client is an established Global start-up with … solution experti se.Develops technical or solution conversations delivering unique differentiated value to include show-and-tell methods (e.g., demos, presentations) with/for the customer to establish our credibility and eminen ce.This billable role supports practice-specific Consulting, Advisory, Architecture activities in Sales, Pre-Sales & Delivery, working closely with … in a prac ticeExtensive knowledge and experience in the design of solutions for Disaster Recovery & Ba ckupDemonstrated experience translating distinctive technical knowledge into actionable customer insights and solut ionsPrior consultative selling (or pre-sales) experi enceExternally recognized as an expert in the technology and/or solutioning Security and more »

Recruitment specialist that provides support to the clients across UK, and Europe. We have an excellent job opportunity for you. Job Title: Channel Marketing Customer Lifecycle Manager Location: Shoreditch, London (Hybrid) Duration: 12 months contract initially What you'll do: As the Channel Marketing CLM, you will play a … crucial role in driving the success of our channel marketing efforts with client's resellers and distributors in EMEA. Using your expertise in customer insights & journeys, product strategies, data and automation, you will oversee the development and maintenance of automated retention, migration and upsell journeys. This includes full journey … the setup and management of channel campaign operations using a range of tools, and collaboration with agencies. What you need to succeed: With a customer centric approach and your ability to scope out and build customer journeys, creative campaigns, and performance optimization you will ensure that our digital more »

the market. Your work will directly influence how our client's products are perceived and will drive their commercial success. Core Responsibilities Market and Customer Research: Conduct thorough research to understand market trends and customer needs, guiding the strategic positioning of our products. Product Messaging and Positioning: Develop … the creation and maintenance of clear and effective process flows and diagrams. Skills and Qualifications Strong Analytical Skills: Ability to analyse market data and customer insights to inform effective marketing strategies. Excellent Communication: Proficient in creating and delivering presentations, and clear, persuasive writing for varied audiences. Project Management: Experience … from inception to completion, meeting deadlines, and coordinating across teams. Technical Aptitude: Comfortable understanding and discussing technical product details and how they translate into customer benefits. Creative Thinking: Capable of generating innovative ideas for content and marketing strategies that differentiate our products in the market. more »

and private companies). Work closely with Project Managers, Consultants and a technical team. Learn more about the Power Platform (including Power Automate, Portals, Customer Insights) Collaborate with end-user clients and put forward your expert views. Continually develop your own knowledge and skills. Remote working, in the UK … You should have plenty of D365 CE Development experience. You'll understand many functional modules and design of Microsoft Dynamics. Naturally keen to solve customer problems and help businesses to grow. Able to work with senior and C-level executives. Based in the UK - happy for you to be more »

key company stakeholders both internally and externally. • Collaborate with members of the leadership team to drive new projects and developments based on industry and customer insights. • Work with internal teams on the development of an integration’s roadmap. • Manage the internal sales pipeline by supporting work on NDAs, contracts … with competitor news and update internal teams. Requirements: • At least 2-4 years’ experience in a commercial role • Good organisational skills • Experience in a customer facing role • Excellent communication skills • Ability to build strong leverageable client relationships. • Experience in the online gaming sector • Data literate – strong analytical skills, to more »

channel CRM program across App, Email, and other touchpoints as relevant. You’ll be a part of a fast-paced environment, tasked with driving customer engagement and retention. Key Duties & Responsibilities: Plan and deliver effective communications for customer retention, revenue and engagement. Evaluate and improve CRM Comms. Automated … content, app push notifications, in-app messaging, and other touchpoint impacts. Leverage data to deliver a personalised and targeted journey for the Beauty Bay customer, and ensure a fluid journey exists to on site content. Ensure effective end-to-end delivery of CRM Comms including planning, briefing, copywriting, set … up, proofing, translation, implementation, and campaign/weekly reporting. Execute & help to develop customer segmentation , with communications that are appropriately targeted for best impact with territory and translation consideration. Drive success via the CRM testing programme , ensuring good visibility of overall results and testing mechanics to improve KPIs. Understand more »

Role: Web Data Analyst Location: Birmingham - Hybrid - 2 Days a week onsite Salary: £35k to £40k Key Deliverables: Drive commercial impact: Combine data analysis, customer insights, and testing to deliver ROI (at least £10 per £1 spent) for clients. Master data: Ensure data quality across platforms (GA, Adobe, etc. … extract insights, and create clear visualizations for clients. Uncover customer behavior: Analyze quantitative & qualitative data to identify customer pain points and opportunities. Experimentation pro: Apply AB testing and conversion rate optimization to optimize client experiences. Team player: Collaborate with Accounts & Technology teams, mentor junior analysts, and support new … business development. Skills Web Analytics & Customer Insights: Proficient in web analytics platforms like Google Analytics (UA & GA4), Adobe Analytics, ContentSquare, Hotjar, and Supermetrics. AB Testing & Conversion Optimization: Strong understanding of AB testing best practices and conversion rate optimization. Familiar with AB testing platforms like Optimizely and Google Optimize. Full more »

align stakeholders on individual user needs. You’ll know when to diplomatically push back, if necessary, to act on what’s right for the customer Be adaptable to the technical constraints of different platforms yet still be able to give guidance on creating the best possible end user experience … Advocate customer inclusion – what it means to make an inclusive and accessible design to be used by customers of a wide range of ages, backgrounds and technical abilities We are looking for someone with: Demonstrable experience within User Experience design/Interaction Design Strong experience as an Interaction Designer … and how this informs the interaction design process. We have dedicated user research teams supporting designers on real data, providing a great wealth of customer insights. Familiarity working in a complex landscape – ideally, you’ll have experience in financial services A collaborative mindset to work closely and quickly with more »

Manager to drive quality of products in our growing community pharmacy function. You will have extensive experience driving the development of products through understanding customer insights and stakeholder requirements. If you want to be part of a company where you are valued and a role that allows you to … of the product management backlog, defining Epics and refining features to create a stable product roadmap which maintains a strategic focus in line with customer & stakeholder requirements. Other key responsibilities and accountabilities will include; Accountability for the end-to-end product lifecycle management Gather market research and customer … to internal and external stakeholders Using agile development principles, work collaboratively to define features, sequenced and delivered in a way that will deliver optimal customer and business value. Who you’ll be We need you to be an experienced Product Manager with a passion for innovation and developing products more »

To Go & Savoury Pastry, primarily across our brands Urban Eat, Leaf & Loaf & West Cornwall Pasty Company. Delivering Innovation that is driven by consumer and customer insight. Continuously developing and introducing new and improved products to meet strategic objectives of the business and expectations of customers. Generating internal and external … briefs Conudcting market research to investigate and identify customer needs The Ideal Candidate We believe that success is built upon collaboration and diverse perspectives. At Samworth Brothers, we welcome candidates who are passionate about working together to achieve greatness. As a valued member of our team, you will bring more »