2nd Line IT Support Engineer
- Hiring Organisation
- Digital Waffle
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £35,000 per annum
infrastructure and cloud services Support and manage Microsoft 365 environments Assist with endpoint and device management via Intune Manage identity and access using Entra ID, MFA and conditional access Configure and maintain Veeam Backup & Replication Support virtualisation platforms (Hyper-V and/or VMware) Troubleshoot Remote … incidents Maintain clear technical documentation Manage incidents and requests within an ITSM ticketing system Required Skills & Experience Microsoft 365 administration (including Defender, Intune, Entra ID) Experience with Veeam Backup & Replication Virtualisation experience (Hyper-V and/or VMware) Experience supporting Remote Desktop Services or Azure ...