ITSupportTechnician Tewkesbury (1-2 days per month in office) £27,000-£30,000 Permanent Four-Squared Recruitment have partnered with an industry leading information security organisation, delivering expertise in safeguarding and protecting brands in a cyber world. You will play a pivotal role in ensuring … computer systems and networks. You will have the opportunity to build upon your expertise, and developing your problem solving skills. You will: Provide technical support to Cyberis colleagues, addressing hardware and software issues, using remote support tools wherever possible. You will manage your workload via our IT Service Desk platform based on ITIL principles. You will: Raise incidents, investigate, and follow through to completion, seeking guidance from the IT Systems Administrator when needed. Raise change requests and submit to the appropriate CAB for approval. Respond to service requests from end users, allocating equipment, licences, etc. more »
Castleford, West Yorkshire, Yorkshire, United Kingdom
Searchability (UK) Ltd
ITSupportTechnician - Contract (Enhanced DBS required) Field Based - Leeds/Castleford Area 1 month rolling contract £140 - £160 p/d Inside of IR35 Enhanced DBS required To Apply please email Who are we? We are a leading institution focused on academic excellence and holistic student … are empowered to excel academically and grow spiritually. Join us in shaping compassionate, responsible leaders for tomorrow. What will you be doing? As an ITSupportTechnician for the Trust, you will ensure seamless operation of technology infrastructure, troubleshooting hardware and software issues, managing network systems, and … providing technical assistance to students and staff. You will also play a vital role in maintaining a secure and efficient IT environment, facilitating learning through technology, and supporting the educational mission of the school. ITSupportTechnician - Essential Skills... Computer hardware: Troubleshooting and maintenance of desktops more »
Senior ITSupportTechnician Location: Glenrothes Company Introduction CTDI is a full service, global engineering, repair and logistics Company providing best cost solutions to many of the worlds’ premier brands. We support the entire product life cycle, from original design input, pre-sales testing, local customisation … and configuration through to our field support activities that include technical assistance as well as product repair, replacement and refurbishment programs. The Role The main objective of this role is to provide support to the organisation covering all aspects of IT hardware and software, whether in person … or using remote access tools. To provide first line leadership of the IT team. Key Job Responsibilities · Delivering a first-class service experience to IT department customers. · 1st and 2nd line IT hardware, software/desktop support and troubleshooting for all users. · Maintaining/monitoring of more »
Job Title: ITSupportTechnician Location: Sheffield Salary: £25,000-£30,000 Looking to work within an internal team where you can really get to know one set of IT infrastructure and user-base? This company have an incredible reputation for staff retention and treatment, with … the team being there for 10 years +. Now they're going through another healthy period of growth, they would like to add an ITSupportTechnician to support their circa 300 users across Office 365 suite, hardware and laptop fixes. The ideal candidate should possess … demonstrable experience in customer service and technical support, having previously worked in client-facing roles. They should be quick learners, capable of adhering to processes and procedures, with the ability to manage multiple open cases simultaneously. Attention to detail and a methodical approach are crucial. Primary Responsibilities Technical Assistance more »
Gateshead, Tyne and Wear, North East, United Kingdom
In Technology Group Limited
3rd Line ITSupportTechnician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line ITSupport Engineer in the vibrant … city of Newcastle. As a 3rd Line ITSupport Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior … of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. more »
Wigan, Greater Manchester, North West, United Kingdom
MGF LTD
MGF are currently seeking to recruit a 1st/2nd Line ITSupportTechnician to join the ITSupport team at our Head Office in Ashton-in-Makerfield. Reporting to the IT Team Leader, your role will involve providing end user support and … assisting the IT Team Leader in providing, monitoring, and maintaining the ICT infrastructure for the Company. Your responsibilities will include: Providing 1st/2nd line diagnosis and questioning Providing remote and telephone support to end users Providing technical support for all ICT systems Installing systems The core … and hands on practical experience Discretionary annual bonus scheme based on business performance and length of service Free onsite parking If you are an ITSupportTechnician looking for a wide-ranging role to increase their skills and experience in a small team where you can make more »
ITSupportTechnician – Networks Unique opportunity for an ITsupporttechnician to join an historic motorsport and events business based at the racetrack in Silverstone. No experience required and this could be a first role out of education, alternatively it could suit an … existing L1 support specialist looking to kick on and further specialise in Infrastructure/Networking technologies. The business provides great training and this role offers the chance to gain exposure to networking technologies such as – Wi Fi, DNS, Vlans, Firewalls, Routing and Switching and to progress into a Network … Engineer role long term. Role/Responsibilities 1st line ITsupport to users ensuring timely resolution in line with SLA Configuration/provisioning of Networking equipment Setting up of Wi Fi Networks Provide excellent customer service Inbound service request diagnosis and resolution Desktop issues affecting users, workstations, applications more »
Harrow Way Community School, Harrow Way, Andover, England
MEDHURST COMMUNICATIONS LTD
Are you looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new ITSupport Apprentice. Role What will my new role involve? Joining the team as an ITSupport Apprentice, you will learn: How to provide ITsupport on both hardware and software including desktop PCs … mobile devices, audio visual and networking equipment How to maintain and troubleshoot IT equipment How to identify and resolve technical problems We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. An enhanced DBS Disclosure check will be required more »
ITSupportTechnician Northwich Circa £150 per day 2-3 months An ITSupportTechnician is required for our public sector client who are based in Northwich. The successful candidate will provide technical support for the organisation's networked computer systems and stand … alone equipment, to ensure the effective and efficient use of IT facilities. Key Tasks: to ensure that all computer-related machinery and equipment is properly maintained and tested; to maintain a log of equipment faults, repair and testing schedules; to provide helpdesk support for IT related issues. … to work with the IT Systems Manager on new projects, implementing new technologies to improve the service to the organisation. to help identify new technologies. to assist with the installation, setting up and testing of new equipment, including the installation of software, and the transfer of existing equipment to more »
IT 2nd Line SupportTechnician Tamworth £35,000 - £40,000 + Benefits Are you an experienced IT professional looking for a new challenge? Do you thrive in a dynamic environment where problem-solving skills and technical expertise are valued? If so, we have the perfect opportunity … for you! Cast UK are supporting a prestigious client based in Tamworth, with the recruitment process of an IT 2nd Line SupportTechnician As an IT 2nd Line SupportTechnician, you will play a crucial role in the IT operations team, providing technical … support and troubleshooting to the operation. Working closely with the internal teams, you will be responsible for diagnosing and resolving complex IT issues, ensuring minimal downtime and maximum efficiency. Key Responsibilities: Provide 2nd line technical support to clients via phone, email, and remote assistance. Diagnose and resolve more »
Senior ITSupportTechnician £35,000 - £42,000 Pembrokeshire Our client is a successful, well established organisation who require an experienced Senior ITSupport Technician. You will have bonus opportunity, subject to completing 6-month probation period, as well as a joining bonus! It will be an exciting time to join our clients IT team, as they are implementing new technologies. Responsibilities: Maintenance, installation and configuration of network and systems Support of IT, systems and services throughout the organisation Provide training, support, guidance and motivate a team Provide on … call support Ability to lead a team Skills: Windows server and Active Directory VMWare virtualisation Office 365 CISCO Layer 2 and 3 networking Experience working with ticketing systems or service desk to help streamline ITsupport processes Working for our client, you will have excellent benefits such more »
As part of our busy ITsupport function, you will assist is delivering support to IT incidents for our customers via our ticketing system. These incidents can be Cloud, Software, Hardware and Network related. You will be supported by senior engineers as you develop your knowledge … and skills. Role We are looking to recruit an ITSupportTechnician Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn. Your main roles and responsibilities will include: Managing all incidents and ITsupport requests from receipt to resolution & closure … Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and interactive boards, etc.) Keeping accurate records of all site information using IT service management tools Providing excellence customer service to end users, such as staff & students Ensuring service level agreements more »
Velocity Academy have an exciting new opportunity for an Apprentice SupportTechnician with JC Applications Development a Software Development Company based in Hampshire. Role A great opportunity for a SupportTechnician to join a market-leading risk management and claims handling software provider based in rural … Hampshire. Working as part of the support team within the operations department, you will be providing support to a large client base through email, helpdesk and on the telephone. You’ll also be responsible for improving and maintaining the internal IT Infrastructure. Your role will involve working … party suppliers, so excellent communication skills are key! Your duties and responsibilities in this role will consist of: To learn and develop technical skills Support the Technical Support Engineer Answer tickets within SLA Create knowledge articles Learn all products used Learn about the implementation cycle Learn about the more »
Role : ITSupportTechnician Location : Southampton This role will be based on-site in Southampton working for a leading MSP and providing 1st and 2nd line IT support. Our client is offering the successful ITTechnician a salary up to £30,000 based on … experience. Key Responsibilities and Skills Ensure equipment is installed and ready for use Ensure IT security systems are working Hardware repair and replacement Resorting data Ensure tickets are logged, monitored and responded within the SLA Maintain IT Records Troubleshooting MS Office 365 & Microsoft Desktop Operating Systems Excellent communication … and or virtulisation (beneficial) iOS experience (beneficial) The suitable applicant should be comfortable with working on-site in Salisbury. If this role for an ITTechnician is of interest then please apply today. more »
West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Senitor Associates Limited
ITSupportTechnician - West Yorkshire - £24 - £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line SupportTechnician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager, the successful candidate will respond to Incident and Service Requests from colleagues, act as the first point of contact for IT requests and log/respond to tickets effectively. This is an office-based role in their West Yorkshire office, so applicants must be within a commutable … home. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to develop your IT skills further with training alongside the IT team. Skills/Experience required: Knowledge of Windows Server 2016-19 Understanding of Microsoft Exchange, Intune more »
ITSupportTechnician - West Yorkshire - £24 - £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line SupportTechnician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager, the successful candidate will respond to Incident and Service Requests from colleagues, act as the first point of contact for IT requests and log/respond to tickets effectively. This is an office-based role in their West Yorkshire office, so applicants must be within a commutable … home. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to develop your IT skills further with training alongside the IT team. Skills/Experience required: Knowledge of Windows Server 2016-19 Understanding of Microsoft Exchange, Intune more »
Stoke-on-Trent, Etruria, Staffordshire, United Kingdom Hybrid / WFH Options
Logic Resourcing Ltd
We’re recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an ITSupportTechnician, you’ll be an integral part of the team and you’ll provide remote … and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What … you’ll need: Previous experience within a similar Desktop SupportTechnician/ITSupport Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to ‘get stuck in more »
Job summary Please note there is a requirement for out of hours on call support in this post. We are looking for a highly motivated, enthusiastic and technically capable individual to join the 3rd line Team within IT Services as IT Senior SupportTechnician working … passion for implementing and developing key infrastructure improvements to the trust. The successful post holder will have a key role in the delivery and support of Server Infrastructure, Desktop Environments and Cyber Security Prevention across the Trust during a period of increased upgrade programmes throughout the trust at both … Arrowe Park and Clatterbridge Hospitals. Ability to drive and access to a vehicle is required with this position as support will cover multi-site in/out of hours. Main duties of the job Provide practical advice and support to users of IT systems. Provide supportmore »
ITSupportTechnician – West Yorkshire – £24 – £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line SupportTechnician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager, the successful candidate will respond to Incident and Service Requests from colleagues, act as the first point of contact for IT requests and log/respond to tickets effectively. This is an office-based role in their West Yorkshire office, so applicants must be within a commutable … home. The organisation is undergoing an exciting period of growth in addition to digital transformation, so this is a great opportunity to develop your IT skills further with training alongside the IT team. Skills/Experience required: Knowledge of Windows Server 2016-19 Understanding of Microsoft Exchange, Intune more »
Our client is a local provider of IT solutions based in West Somerset, committed to delivering exceptional service and support to their clients. They specialise in diagnosing and resolving IT issues, setting up computer systems, and optimising IT networks for businesses of all sizes and individual … users. This role is based in West Somerset, near Williton and therefore due to location it is essential you are able to drive as you will also be travelling to customer premises. The client is offering this position for 4 days (32-35 hours per week) or full time … days a week (40 hours per week). Role Overview: The client is seeking a dynamic and proactive 1st Line ITTechnician to join their team on a fixed-term basis initially for 3 months with a view to potentially become a permanent position. The successful candidate will more »
Job summary A new opportunity for an experienced 1st line support Desk Technician to join a dynamic IT team and make a difference. In September 2017, NHS England recognised BHFT (Berkshire Healthcare NHS Foundation Trust) as one of the seven digitally advanced mental health trusts and provided … build your Continuing Professional Development portfolio, enabling you to extend your skills and ensure that you excel. Main duties of the job Proactively manage support requests from clients and supporting organisations within operational guidelines, as well as providing support and guidance to colleagues within the wider IT department. This includes acting as the first point of contact for all ITsupport queries and providing ad-hoc advice to clients of all levels as appropriate. Responsible for the management of all Service Calls assigned to them through the Service Management system. Ensuring that the status more »
A growing client in Kidlington, Oxfordshire are looking for an ITSupportTechnician to undertake first line technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be … expected to act as first line support for all helpdesk requests and incidents for the company. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support of Telephone Systems Configuration of telephone handsets Support of audio-visual … requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/database of IT hardware and software Liaise with third party ITsupport Companies and vendors Support Other Offices as required Any other IM or more »
My client is a world-renowned retail manufacturing company, with several sites spread across the globe. They're looking for a dedicated ITSupportTechnician who is eager to learn and improve their craft. If you're looking for a role with a close-knit team, and … also a sense of independence, then this may be the role for you. ITSupportTechnician £25,000 - £30,000 Durham/Onsite Day-to-Day: Provide first-line support to end-users, addressing hardware and software issues promptly and effectively. Assist users with troubleshooting, resolving … integrity of data and backups are in line with policies and disaster recovery plans. Tech Stack: Windows Server Office 365 Azure Networking Hardware Desktop Support Company Benefits: 32 Days paid annual leave Opportunities for career growth and development Collaborative and supportive work environment Tight-knit, technically strong team to more »
ITSupportTechnician Banbury (onsite) £28,000- £30,000 per annum (DOE) I have partnered with a leading wholesale supplier based in Banbury who are looking to expand their internal ITSupport Team. His position would be great for someone looking to take a step … up into their career into 1st/2nd line. Responsibilities: Providing internal support to employees New user setups/account creations Troubleshoot & diagnose hardware/software issues Work on incident cases Prioritise workload Maintenance of systems & networks Escalate unresolved cases to 2nd/3rd line Responsible for hardware & software more »
2nd Line ITSupportTechnician Full-time office based role 40 hours per week on a ‘mild’ shift rota, within the office hours of 07:00 – 18:00 Out-of-hours rota (1 in 4 weeks) £27,000 + Bonus + Out of hours additional payment 2nd … line ITsupport for Windows Operating systems, MS Office and 3rd party applications. Remote support of end users using phone and remote access tools. Experience using incident & request call logging systems Microsoft Windows installation, support & troubleshooting. MS Office support & troubleshooting Active Directory user & computer administration … Basic networking skills Hardware support skills for laptops, desktops & printers Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment more »