Are you a confident and skilled Microsoft ITsupport worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft ITSupport companies in Cambridge, looking to hire a confident and capable ITSupport Specialist into their growing operation. Our client prides itself on great response times … and first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company. As an ITSupport Specialist, you will play a crucial role in resolving complex technical More ❯
ITSupportTechnician | Redhill | £27,000 - £30,000 Are yu an aspiring IT professional with gained hands-on experience and looking to level up your career within a dynamic, fast-growing Managed Service Provider Do you thrive on solving problems, delighting users, and working with cutting-edge tech in a collaborative environment? This is your chance … MSP role that promises growth, challenge, and variety—right from day one. What’s the Role? You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly. You will act as the bridge between the client and the wider technical team, all while expanding your own skills and … exposure to the world of MSPs. Day-to-Day Responsibilities: Be the front-line hero for customer ITsupport queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more Assist in developing knowledge base articles and internal support documentation Escalate issues More ❯
Junior ITSupportTechnician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our ITSupport Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from … re working full-time, part-time, or currently unemployed, this training package is completely flexible and can be done at your own pace. Here’s how the programme works - it’s split into three simple stages: Stage 1 - Online Learning You’ll begin by studying a series of respected and industry-recognised IT qualifications from CompTIA and Microsoft. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll More ❯
ITSupportTechnician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared ITSupportTechnician to join a secure support team. … This role is ideal for someone with a background in ITsupport, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage … locations Handle the disposal process for equipment in line with contract procedures Perform basic hardware triage and in-warranty repairs , coordinating with vendors for parts and returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in ITsupport, asset More ❯
ITSupportTechnician (SC Cleared) Inside IR35 contract - £25 per hour - (short term assignment start 5th Sept till 18th Nov) Role will require being onsite everyday - Yeovilton, Somerset (Secure site) Clearance Required: Active SC Clearance required We are seeking a reliable and SC-cleared ITSupportTechnician to join a secure support team. … This role is ideal for someone with a background in ITsupport, hardware handling, and ticket queue management, ready to operate in a high-compliance, fast-paced environment. Key Responsibilities: Manage the ticket queue for the hub and nearby spokes, ensuring timely updates and SLA compliance Oversee stock and asset management , scanning devices in and out of storage … locations Handle the disposal process for equipment in line with contract procedures Perform basic hardware triage and in-warranty repairs , coordinating with vendors for parts and returns Replenish IT lockers as needed across the site Identify and raise potential service issues or improvements to the Team Leader Requirements: Active SC Clearance (mandatory) Experience in ITsupport, asset More ❯
Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hawk 3 Talent Solutions
IT Desktop SupportTechnician Driffield East Riding YO25 £30,000 per annum plus annual bonus Full time Permanent role with one day working from home after probation. Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Market Weighton, Pocklington or Cottingham The Role Hawk 3 Talent Solutions are looking for a highly motivated IT Desktop SupportTechnician ready to make an immediate impact to this organisation based near Driffield, East Riding. The successful candidate will be responsible for providing 1st and 2nd line ITsupport to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are … maintained whilst proactively reviewing and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people skills to engage confidently with More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
City + Capital
The City & Capital team are currently representing a highly respected & fast growing commercial property finance lender who have retained our services to appoint an ambitious ITTechnician at an exciting time. Our client is extremely well-funded with increased investment driving a new round of growth which is set to take the business to the next level. Due … to this they are keen to bolster their IT department with the appointment of an ambitious & dynamic Junior ITSupport Technician. Within the role you will support the ITSupportTechnician & Head of Department with the day to day ITsupport needs needs of a growing business. This is is role … demonstrated so ambitious types are welcome! Role duties include (but are not limited to) · Provide technical assistance with computer hardware and software. · Network and Internet troubleshooting. · Supporting employees with IT related issues. · Supporting employees whilst remote working. · Install, upgrade, support Windows 10/11, and Microsoft Office as well as other authorised desktop applications. · Setting up equipment for More ❯
Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for an ITSupportTechnician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their … team, who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. ITSupportTechnician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep … accurate records of all site information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead ITSupportTechnician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud supportMore ❯
Cambridge, Cambridgeshire, England, United Kingdom
Nextech
Job Title: ITSupport Engineer Location: Cambridge, UK Salary: Up to £32,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Their mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for … a dynamic and customer-focused ITSupport Engineer to join our team in Cambridge. As an ITSupport Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to … clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom
Nextech Group Limited
Job Title: ITSupport Engineer Location: Cambridge, UK Salary: Up to £32,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional ITsupport and services to a diverse range of clients. Their mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for … a dynamic and customer-focused ITSupport Engineer to join our team in Cambridge. As an ITSupport Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to … clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a More ❯
Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of ITsupport for hardware, software, and peripheral equipment; resolving ITsupport calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. Ensure hardware and software meet standards, are compatible, and facilitate smooth transitions between platforms. Enhance the profile of IT services by providing effective and responsive support. Identify resolution methods for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt More ❯
The ITSupportTechnician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment such as servers, switches, printers, cabling, video conferencing systems, mobile devices, handheld scanners, wireless LAN, warehouse tablets, in-vehicle displays, and label printers. Key Responsibilities: Set up and maintain end-user hardware (Wi … Fi access points, RF scanners) following SOPs and manuals. Provide 2nd and 3rd level ITsupport via ServiceNow, ensuring SLA compliance. Coordinate with vendors for hardware issues and take ownership of complex incidents. Manage incidents and problems, and support local IT projects and rollouts. Maintain accurate asset records in the central CMDB. Serve as primary ITsupport at your location, including occasional support for other sites across Europe. Participate in IT-related projects and provide remote/on-site support as needed, including on-call availability. Represent and promote IT services within the organization. Who we are looking for Strong 2nd level desktop support skills (Windows 10, VPN, Citrix More ❯
The ITSupportTechnician is primarily responsible for onsite support of end-user devices, asset management, and physical maintenance of IT equipment such as servers, switches, printers, cabling, video conferencing systems, mobile devices, handheld scanners, wireless LAN, warehouse tablets, in-vehicle displays, and label printers. Key Responsibilities: Set up and maintain end-user hardware (Wi … Fi access points, RF scanners) following SOPs and manuals. Provide 2nd and 3rd level ITsupport via ServiceNow, ensuring SLA compliance. Coordinate with vendors for hardware issues and take ownership of complex incidents. Manage incidents and problems, and support local IT projects and rollouts. Maintain accurate asset records in the central CMDB. Serve as primary ITsupport at your location, including occasional support for other sites across Europe. Participate in IT-related projects and provide remote/on-site support as needed, including on-call availability. Represent and promote IT services within the organization. Who we are looking for Strong 2nd level desktop support skills (Windows 10, VPN, Citrix More ❯
Role: 1st/2nd Line ITSupportTechnician Location: Oxford Salary: £30,000 - £40,000 Profile Our client is a forward-thinking Oxford University spin out who combines innovation, research, and usability to empower teams with AI for high-stakes applications. Due to natural growth within the business, they are looking to add a 1st/2nd … Line ITSupportTechnician to their small IT team . Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. You will need to be onsite 5 days a week … in this position. Key Responsibilities The L1/L2 SupportTechnician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of More ❯
Are you a skilled 2nd Line ITSupportTechnician ready to step up into a more strategic, varied, and meaningful role? We are working exclusively with a progressive education group that runs a network of schools across the South East. With a clear mission to enhance digital learning, they're now looking for a confident and skilled … IT Engineer to provide high-level support, manage key infrastructure, and get involved in exciting technical projects. Senior ITSupportTechnician - Education Crawley, West Sussex £32,000 - £37,000 + Outstanding BenefitsMonday to Friday | 8am - 4pm Why You’ll Want This Role: Make a difference - directly support the digital infrastructure of local schools Enjoy … real variety - provide onsite and remote support across multiple academies Grow your skills - work on trust-wide IT projects and gain exposure to cutting-edge tech Great work-life balance - early finish and generous holiday allowance What You’ll Receive: 25 days holiday + bank holidays + 2 extra days at Christmas Generous pension scheme Blue Light Card More ❯
ITSupportTechnician/ITSupport Engineer - 2nd Line Ipswich around £35,000 - £38,000 plus up to 10% bonus (OTE upto £41,800), 7%-15% pension, life, IP, Healthcare and more Key skills/qualifications/criteria: - Excellent knowledge of Microsoft Windows Server operating systems - Strong knowledge of Microsoft Office 365 - Strong knowledge/… to work for that business that will look after us and our career, take social responsibility seriously, give back and really value their employees. There are many that say it but this one walks-the-walk. Last year they paid the full 10% bonus and added an extra £1k to everyone as an extra thanks. The package is always … being looked at and improved. They support a variety of charities, both locally and nationally, have a yearly family day, two Christmas events and a huge budget for training and personal development. oh, and with a team over 250, they only lost three people last year. IT is growing, with a move away from MSP, office expansion and More ❯
12, The Wharf, 16 Bridge Street, Birmingham, England
EDUCATION & IT LIMITED
You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License desirable. Role You … will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team. You will be expected to drive to external customer sites and support with a wide range of ITsupport issues. You will need to be technically minded, and you must be … urgent attention Track and route problems and requests and document resolutions Prepare activity reports Inform management of recurring problems Stay current with system information, changes and update Provide onsite support and be able to communicate verbally with customers Training Digital SupportTechnician Level 3 Apprenticeship Standard Level 2 English and maths Functional Skills (if applicable) Training will More ❯
Macclesfield, Cheshire, North West, United Kingdom
Experis UK
Job Title: ITSupportTechnician - Tech Bar (Onsite) Location: Macclesfield, UK Overview We are seeking a proactive and customer-focused ITSupportTechnician to join our onsite Tech Bar team. This role will provide face-to-face technical assistance to end users, ensuring a high standard of service and effective resolution of technical issues. … You will act as the first point of contact for walk-in and floor-walking support, maintaining a strong focus on customer experience. Key Responsibilities Deliver high-quality, face-to-face technical support to end users via the Tech Bar and floor walking. Maintain a customer-first approach, ensuring users are informed throughout the support process. Collaborate … with ITsupport teams to escalate and resolve issues efficiently. Troubleshoot and resolve hardware, software, and connectivity issues for Windows 10 desktops, laptops, and mobile devices. Support Microsoft Office 365 applications, including Outlook, Teams, OneDrive, and cloud storage platforms (e.g., Box). Perform device setup, configuration, and deployment for both Windows and Apple Mac/iOS environments. More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom
Reed Technology
ITSupportTechnician//2nd Line//Birmingham//£20-23/hour (Umbrella)//up to 5 months REED Technology are working with a client who are looking for someone to join a dynamic team as a Desk Side & Technology Support Analyst based in Birmingham. This contract offers a stable and … rewarding opportunity for an experienced IT professional who thrives in a hands-on support environment. Key Responsibilities: * Manage and resolve 2nd line incidents and requests via ServiceNow * Deploy and supportIT hardware across offices/sites * Troubleshoot hardware, software & telephony issues * Support office moves, project setups, and AV/conference room tech * Maintain IT stock rooms and manage asset lifecycle * Act as an escalation point for local and regional IT issues Experience required * Experience in corporate ITsupport * Strong customer service and communication skills * Hands-on experience with desktops, laptops, and telephony systems * Good knowledge of ITSM tools (ServiceNow preferred) * Valid UK driving license (travel to regional sites required) Desirable More ❯
Alderley Edge, Cheshire, North West, United Kingdom
Adria Solutions
IT Service Technician Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes … software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop SupportMore ❯
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will be responsible for: Deal with all queries, incidents coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes … software and hardware. To provide customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop SupportMore ❯
My client is a well-established, award-winning IT & VoIP Telecoms Solutions provider with regional offices located across the South, East Anglia, Midlands and London. The Business has grown considerably over the past few years and they are deliver an outstanding service to a growing number of clients. With continuing growth, we are now looking for an experienced and … highly motivated ITSupportTechnician to support the existing team The main responsibility of the role is to deliver exceptional ITsupport by visiting and supporting their customers in the London and surrounding area. This role is highly customer-centric, and you will be the point of contact for customer escalations, addressing more complex … as well as the ability to work independently and take ownership of customer escalations. The successful applicant will have a minimum of 2 years' experience in providing 1st line ITSupport, experience in 2nd line is desirable Microsoft Windows Server and Desktop platforms in particular Server 2008/2012/2016/2019/2022 and Windows More ❯
Employment Type: Permanent
Salary: £30000 - £34000/annum Car, Mobile, Private Medical
3rd Line ITSupportTechnician - East Kent Commutable from Dover, Deal, Canterbury, Herne Bay, Whistable and Thanet area Hours: Full-time Monday to Friday Type: Permanent, £35-40,000/annum (negotiable depending on your level of experience) plus good benefits We are seeking an experienced 3rd Line ITSupportTechnician to play a … key role supporting a large global and local IT team, delivering advanced technical support, managing complex infrastructure projects, and enhancing the performance, security, and resilience of our IT systems. This is an onsite, hands-on role based at our Clients East Kent Location, easily commutable from any of the locations listed above. Customer focused individual with strong … problem-solving skills and technical experience. Key Responsibilities: Serve as a senior escalation point for 2nd line support, resolving complex networking and systems issues. Administer, monitor, and optimise: Server infrastructure (Windows Server, virtualisation environments) Network devices (switches, routers, firewalls) IT security protocols and tools Storage systems Backup and disaster recovery systems Telephony (VoIP systems) Microsoft 365 and Azure More ❯
provider in Surrey.They have built an enviable client base over the years and are looking to expand their business and product offerings to their clients. Their dynamic approach to ITsupport and excitement in the industry sets them apart from other businesses in their class! With innovative technologies at their finger tips, the business has diversified with many … new product and service offerings over the years and as such, the need to increase the team has never been more prevalent. The Opportunity: Working as an ITSupport engineer You will be providing 1st and 2nd line support to a diverse network of existing clients You will be the ‘voice’ of the business, the first port … of call to numerous long-standing clients, so the need to be clear, concise and upholding the company’s values is essential As the ITSupport Engineer, you will be providing support over the phone, by email, remote session and onsite as required Working with the company’s internal systems, you will log and update all supportMore ❯
London, Tower of London, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications SupportTechnician Location: London (Hybrid - 1 day/week onsite minimum) Salary: £26k - £28k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications SupportTechnician . This is a fantastic opportunity for a motivated IT professional looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working, one day a week in the London office, and … to offices across the UK, so flexibility is key. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers More ❯