26 to 50 of 53 ITIL Certification Jobs

compliance activities (PCI, Cyber Essentials) Identifying opportunities to optimise cloud performance and cost efficiency Contributing to documentation, runbooks, and continuous service improvement Working within ITIL-aligned service management environments What we’re looking for: Proven experience in a senior infrastructure/sysadmin role Strong hands-on Azure experience Solid … global operating environment Nice to have: Azure certifications Infrastructure as Code (IaC) Advanced cloud networking Intune/endpoint management (Autopilot) SIEM tools (e.g. Sentinel) ITIL certification/ServiceNow experience This is a great opportunity to join a stable organisation with a modern Azure platform and a strong focus ...

Experience working as a Release Manager in a Financial Services organisation or other high regulated environment would be an advantage If you hold an ITIL certification this would also be an advantage although not essential What you'll get in return The organisation offers a great working environment ...

experience (Essential) Nice to have: Azure IaaS design and deployment Firewall and network security technologies PowerShell or automation experience Microsoft, VMware, CompTIA or ITIL certifications (or working towards them) If you're an IT Engineer looking for responsibility, variety and a role where your input actually counts, this ...

secure and well-governed solutions. Non-Negotiables: Technical solution design ( HLD/LLD ) Microsoft 365 ( Power Platform/Power Automate ) Enterprise infrastructure & systems knowledge ITIL (change, incident, problem) Solution design across functional & non-functional requirements Stakeholder management (technical + non-technical) Strong documentation skills Security, governance, regulated environments What … Power Automate Power Platform RPA/automation workflows Hybrid environments On-prem and cloud-connected systems High-level design documentation Low-level design documentation ITIL frameworks Infrastructure, application and integration design Core Responsibilities: Design end-to-end solutions across automation, AI and infrastructure Produce HLD/LLD documentation ...

into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around the required ITIL services and subsequent service delivery … report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management ...

into our people and technology. Your new role: Work with the Exponential-e Service team and wider team to advise, review and develop the ITIL-based process to be used in delivering live service Supporting and advising around the required ITIL services and subsequent service delivery … report the service performance of all service activities against the agreed service performance indicators (KPIs) and metrics to measure the effectiveness and efficiency of ITIL processes Identify, record and manage all service vulnerabilities which impact or may impact the Customer Review existing IT Service Management processes, particularly Problem Management ...

Experience with Azure, AWS, O365 and cloud connectivity • Knowledge of Azure ExpressRoute and hybrid networking • Experience with VMware NSX, SDN and micro segmentation • ITIL certification or equivalent understanding • Strong stakeholder and vendor management skills • CCNP, CCIE or equivalent experience Apply today to speak with VIQU in confidence ...

SLAs, service reporting, and improvement initiatives • Confident communicator with the ability to manage escalations professionally and empathetically • Structured, organised, and comfortable taking accountability Desirable: • ITIL certification (or equivalent practical experience) • Experience supporting ISO audits • Background within an MSP environment • Experience working alongside Customer Success or relationship management teams ...

written communications. Working knowledge of Microsoft Windows operating systems and Microsoft Office applications. Essential Qualifications: Educated to GCSE level or equivalent. Desirable Qualifications: ITIL qualification or equivalent. Microsoft accreditation or equivalent. If you’re interested in finding out more about the key responsibilities of the role and/ ...

customer-facing skills. Ability and willingness to travel across the UK to customer sites and Agilico regional offices. Desirable PRINCE2, APM, Agile, or ITIL qualifications. Experience working within an MPS provider, technology integrator, or workplace technology business. Understanding of MFD technology, print management systems (secure print, cost control, output ...

various database languages Qualifications-Academic/Craft/Professional Essential A computer or business orientated qualification or equivalent experience Desirable ECDL or equivalent ITIL Qualification Knowledge Requirements Essential Significent service desk or application support experience Basic understanding of the IT function Understanding of data quality requirements Excellent knowledge ...

about this role. Person Specification Qualifiactions and training Essential Educated to A - C GCSE standard or equivalent., e.g., City and Guilds, NVQ3 etc Desirable ITIL Qualification Knowledge and Experience Essential Providing a customer service function Knowledge of Microsoft Office Software Proven IT system administration skills Desirable Experience with ...

design and operation AWS Certified DevOps Engineer Professional (or above) required 7+ years of professional software development experience Experience working in agile delivery teams ITIL certification desirable Key Technologies Java/Spring Boot/AWS/AngularJS/Jenkins/Cloud/Formation/Docker/Cypress Karate ...

effectively to the demands of a fast-paced, changeable environment Mut be an excellent communicator. Able to work with all levels of a business ITIL certified Experience with ServiceNow Able and willing to work on an on-call rota when required All candidates must be eligible to work ...

effectively to the demands of a fast-paced, changeable environment Mut be an excellent communicator. Able to work with all levels of a business ITIL certified Experience with ServiceNow Able and willing to work on an on-call rota when required All candidates must be eligible to work ...

especially in advanced troubleshooting Experience administering a Microsoft 365 tenancy (Desirable) Understanding of the Power Platform toolset (Power Apps, Power BI, Power Automate) (Desirable) ITIL qualification - beneficial Knowledge of IT Security protocols, processes, policies, and standards ( Proven ability to write technical documentation like Runbooks and How-to Guides Excellent ...

Business and Technology stakeholders • Experience in a Major Incident Management role • Strong technical background with the ability to understand complex systems and troubleshoot issues • ITIL Certification • Assertive with strong leadership skills, quick decision-making abilities, and the capability to coordinate multiple teams and resources in real-time Skills ...

monitoring, performance monitoring, log analysis, process/task automation and proactive maintenance. - Knowledge of systems management/monitoring tools. - Experience of working with an ITIL-based service management system, resolving incidents and requests. - Experience of adhering to operational standards, methodologies and good practice. - Understanding of data security best practice … GDPR. - Evidence of a commitment to CPD. Desirable Skills: - Postgraduate or professional qualification in a relevant discipline. - ITIL certification. - Relevant professional certifications. - Administration of cloud environments, preferably Azure. - Working knowledge of enterprise Linux. - Understanding of SharePoint Online administration and configuration, such as SharePoint site structure and permissions architecture. - Experience ...

disaster recovery principles. Experience using and maintaining GL Communications Harmony platform, VQuad and CDROuter environments. CLI/scripting experience (Such as Bash, Python etc) ITIL accreditation or equivalent CDCTP accreditation or equivalent Please apply with your CV, we are really looking forward to hear from you and have ...

knowledge (DHCP, DNS, TCP/IP) will be highly beneficial. * Setup and administration of endpoints (laptops, desktops, mobile phones, tablets) * Experience working in an ITIL environment (knowledge of Incident Management, Change Management etc), any ITIL certifications will be highly favoured * Possess excellent communication skills with the ability ...

across IT Service Management processes to protect and enhance service quality in line with business objectives and industry best practice. This role requires strong ITIL process expertise, analytical skills, and the ability to minimize service impact through effective management of Major Incidents, Change, IT Service Continuity, Disaster Recovery, Problem … service issues, drive continuous improvement, and ensure smooth transition of changes into live service. Key Responsibilities: Service Governance & Process Management Embed and mature ITIL aligned processes across Change, Major Incident, Problem, Risk, and Service Continuity. Protect service operations through effective change control and governance. Drive process compliance, efficiency ...

seeking an experienced Service Delivery Manager to join our team. Responsibilities: Provide end to end ownership of customer service contracts Work across our ITIL based services, like problem and incident management, to deliver customer outcomes Coordinate effort and liaise between nearshore and offshore teams Ensure that an excellent service … lead qualities, with experience of influencing and impacting leadership communities at varying levels Able to work independently with minimal direction Experience in Microsoft Technology ITIL certified ...

dealing with escalations. In addition to the above, you will need to have good knowledge of service desk and working in an ITIL compliant environment (ITIL Qualified). This role is ideal for someone who thrives in large, enterprise-scale environments and can hit the ground running. … Skills required: Proven experience as a Service Operations Manager, Supplier Manager or Service Desk Operations Manager. Experienced with incident and problem processes. ITIL qualified Good knowledge of Service Desk Excellent track record of managing suppliers in reaching successful outcomes. Self-starter with a proactive attitude This is a great ...

Approximately 2-3 years' experience in the field. Strong background in IT support and understanding of service desk/service support environment Technical Skills ITIL certified (or strong understanding of ITIL practices as standard for IT support roles). Proficient in Microsoft services and tools. ServiceNow experience ...

through to delivery and review. Contribute to IT strategy, standards, documentation, and change control processes. Support continuous improvement and adoption of best-practice frameworks (ITIL, Prince2). Essential Skills & Experience Proven experience in cybersecurity engineering. Strong knowledge of enterprise and cloud platforms, particularly Microsoft 365 (Defender, Intune, IAM, Compliance … . Demonstrable project management experience ideally (eg Prince2). Experience with compliance frameworks such as Cyber Essentials and audit processes. ITIL qualification or experience working within the ITIL framework. Excellent communication skills and ability to work collaboratively. ...