processes. Minimum Requirements: Candidates must have an active TS/SCI Security Clearance. Bachelor's degree in Program/Project Management, Information Systems, Business Management, or another related field. ITIL (Information Technology Infrastructure Library) Certification. 7 years of proven experience in process engineering and improvement, ideally within DoD. 5 years in performing process and requirements analysis. Proficiency in Microsoft … Office suite (Word, Excel, Outlook, PowerPoint, Visio, Power BI, etc.). Proficiency in process mapping and analysis tools/software. Familiarity with industry-specific frameworks (ITIL, COBIT 2019, TOGAF, PMBOK etc.). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Desired Skills & Qualifications: Certified Business Process … Professional (CBPP). Certification in Six Sigma, Lean, or other process improvement methodologies. Project Management Certification (i.e., CAPM, PMP, CSPM). Experience with project management software (e.g., MS Project, Jira). Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals More ❯
Science, related field or relevant professional experience. Experience: Experience in IT service management, preferably in a higher education setting. Skills: Strong leadership, project management, and communication skills. Proficiency in ITIL and other service management frameworks. Certifications: ITIL Foundation required, further ITILcertification is highly desirable. Personal Attributes: Problem-Solver: Ability to think critically and solve complex More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and access management (Azure AD, MFA, SSO). Excellent problem-solving and communication skills. ITILcertification or knowledge of IT service management is a plus. Whats In It for You: Competitive salary: £32,000 £35,000 (depending on experience) Car allowance Incentive and More ❯
Miami, Florida, United States Hybrid / WFH Options
Centene
accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯
Tallahassee, Florida, United States Hybrid / WFH Options
Centene
accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯
Hialeah, Florida, United States Hybrid / WFH Options
Centene
accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯
Pompano Beach, Florida, United States Hybrid / WFH Options
Centene
accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯
West Palm Beach, Florida, United States Hybrid / WFH Options
Centene
accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position. Technical Skills: One or more of the following skills are desired. Knowledge of Other: ITIL change management, service management and/or project management, IT security, patching, compliance, and best practices Experience with IT Service Management; Microsoft Office Experience with Other: an ITIL-based support environment and with IT Service Management (ITSM) systems such as ServiceNow Knowledge of Other: release management Experience with one or more of the following Other: ITIL Foundation or ITIL certificate in release, control and validation Experience with Ansible Automation Platform, including playbook development and role management. Strong knowledge of GitLab CI/CD pipeline configuration More ❯
IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as More ❯
London, England, United Kingdom Hybrid / WFH Options
Everywhen
own objectives but focus on all of the following and more: Service Management & Delivery Oversee end-to-end delivery of IT services, ensuring SLAs and KPIs are met. Manage ITIL-based service processes (Incident, Problem, Change, Release). Ensure high availability and performance of critical insurance applications. Stakeholder Engagement Act as the primary liaison between IT and business units … Manager who has: Strong background in Incident Management working with 3rd party service providers Understanding of IT Infrastructure and Operating Systems Strong experience of delivering service quality within an ITIL framework Knowledge of ITIL, Infrastructure related technologies and understanding of business relevance of the technologies Experienced in managing multiple vendors Experience in managing conference calls or incident resolution … meetings Certified ITIL (Foundation) V3 beneficial You will need to be a focused, proactive, organised individual with a agile mindset to adapt to business requirements and who can articulate clearly and adapt their communication style according to their audience. You will be solution orientated who excels under pressure and be a team player who leads by example and is More ❯
IT are looking to recruit an IT Service Operations Technical Analyst to join our busy team based in Macclesfield. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day to day monitoring and … Understanding of backup technologies and best practices for data safeguarding. Solid grasp of networking fundamentals (LAN, WAN, and switches). Experience with antivirus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Up-to-date with current technology trends and developments. A flexible approach and excellent interpersonal skills – the ability to work independently and collaboratively as part of a … to travel and stay away from home as required. Desirable, experience and skills: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure Administration. Knowledge of Asset Management and Mobile Device Management technologies such as More ❯
Works with external Suppliers and contributes towards contracts negotiation and requirements. Person Specification Qualifications Essential Educated to Degree level or equivalent demonstrable level of work experience and knowledge Desirable ITIL Intermediate Lifecycle qualification One or more certified MCSE (Microsoft Certified Systems Engineer), CCNA (Cisco Certified Network Associate), MCP (Microsoft Certified Systems Engineer). Formal project management qualifications (e.g. PRINCE … availability in critical environments Ability to manage multiple stakeholders and command the respect of peers within and outside of the organisation to deliver the right solution Desirable Understanding of ITIL service management functions and processes Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Able to work as part More ❯
London, England, United Kingdom Hybrid / WFH Options
Enstar Group
orders, reconcile and approve IT operations invoices and track against budget. Analyse cloud consumption and work with wider IT team to ensure cloud cost optimisation. What you will bring: ITIL qualified or relevant experience. Strong and broad understanding of IT methodologies, frameworks and best practices. A strong understanding of operational risk and risk-related control frameworks and practices such … COCO, COSO, ISO, ITIL, CMM, COBIT, etc.) Good technical background in a range of infrastructure technologies, specifically within a virtualized and standardised environment. Experience working in a regulated environment. Experience working with infrastructure technologies within a centrally managed cloud environment. Experience of IT Disaster Recovery planning and testing. Experience in IT service management principles. Experience in managing 3rd party More ❯
Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯
Intune, Active Directory and basic networking. Experience working with 3rd party vendors and managing outsourced IT services. Confident in a stakeholder-facing role – strong communication and coordination skills. Ideally ITIL certified (or equivalent experience), with a hands-on approach to process improvement. Comfortable resolving first-line issues when necessary This is a great opportunity for someone looking to step More ❯
and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯
and environments ability to understand Intune administration * Knowledge on supporting conference room devices * Knowledge on managing cloud printing * Managing asset inventory. * Desktop support experience on Microsoft Managed desktop environment * ITIL certifications or process knowledge This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV More ❯
ensure the smooth operation of a wide range of IT systems, including Azure services, Active Directory, and Microsoft SQL. Mentor and guide junior team members, sharing your expertise in ITIL principles and best practices. Collaborate with cross-functional teams to deliver first-class IT support across the organisation, supporting business continuity and service excellence. Requirements: Extensive experience in managing … complex IT infrastructures and applications, with strong expertise in Azure, Active Directory, VMware, Microsoft, Linux and O365. ITILcertification and a track record of successful change and incident management. Experience around Incident Management, Problem Management, Change Management and Asset Management. Strong communication skills, with the ability to influence senior leaders and manage competing priorities. Strong team leadership skills More ❯
ensure the smooth operation of a wide range of IT systems, including Azure services, Active Directory, and Microsoft SQL. Mentor and guide junior team members, sharing your expertise in ITIL principles and best practices. Collaborate with cross-functional teams to deliver first-class IT support across the organisation, supporting business continuity and service excellence. Requirements: Extensive experience in managing … complex IT infrastructures and applications, with strong expertise in Azure, Active Directory, VMware, Microsoft, Linux and O365. ITILcertification and a track record of successful change and incident management. Experience around Incident Management, Problem Management, Change Management and Asset Management. Strong communication skills, with the ability to influence senior leaders and manage competing priorities. Strong team leadership skills More ❯
two-factor authentication Strong communication and interpersonal skills, particularly when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience; ITILcertification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft More ❯
two-factor authentication Strong communication and interpersonal skills, particularly when working with executives A self-starter mindset with the ability to take ownership and see issues through to resolution ITIL-based support experience ; ITILcertification preferred Experience using ServiceNow ideally or similar ITSM platforms Nice to Have Financial services or investment banking background ITIL Foundation, Microsoft More ❯
duties and occasional night and weekend patching or implementation requirements. Qualifications Basic Qualifications: • Bachelors degree 10-12, Masters degree 8-10, Phd 5-7, High school years • IAT II Certification required • Cohesity hybrid-cloud backup solution experience required • Senior-level experience with the following technologies supported in the hybrid-cloud datacenter: o Cohesity hybrid-cloud backup solutions o QStar … teams including virtual teams at other locations to provide optimal backup and storage solutions for infrastructure and hosted applications (Oracle and SQL requirement required) • Firm understanding of ITSM/ITIL processes and change management protocols • Experience working within Agile and traditional project management teams • Strong technical leadership and collaboration skills to work within a diverse team of operational and … Top Secret, or Top Secret/SCI). • Because an active or interim DoD clearance is required, U.S. Citizenship is required. Preferred Qualifications: • Cloud Storage/Backup experience desired • ITILcertification or ITSM Experience desired Benefits: • Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change More ❯
experience and experience in the AV sector with a proven record of effectively commissioning, configuring, troubleshooting or installing corporate AV systems - Microsoft MCSE, MCITP Systems Administrator (Active Directory) experience - ITIL Knowledge - Experience in Linux, Microsoft, and network systems administration - Experience working with AV technologies such as Extron, Crestron, BiAmp, Cisco, Shure and Poly; control systems, DTP systems, matrix switchers … software. - Experience with AD Systems Administration in a mixed operating system environment – Chrome OS, Windows and Unix. - Knowledge of networking hardware and concepts. - Crestron DMC-T or DMC-E Certification - ITIL Certified - SynAudCon Training - CTI-P101 Foundations of Crestron Programming Certification - CompTia Network+ and Cisco Certified Network Associate (CCNA) - Additional Certifications or formal training by AV manufacturers More ❯
and recommend and implement system improvements Experience with Kanban, Agile, or project management applications and methodologies Certified Information Systems Security Professional (CISSP), CompTIA Network+, or Information Technology Infrastructure Library (ITIL) certification(s) DNS, DHCP) and network configuration. Experience with scripting languages like Python, Bash, or PowerShell. Knowledge of virtualization technologies (VMware, Hyper-V, KVM) and cloud platforms (AWS … degree and 4 years of experience, or HS diploma and 6 years of experience) TS/SCI clearance CompTIA Security+ and/or DoD 8570-compliant IAT Level II Certification Job Type: Full-time Pay: $85,000.00 - $90,000.00 per year Benefits: 401(k) Dental insurance Health insurance Compensation Package: Yearly pay Schedule: 8 hour shift Work Location: In More ❯
update sets are captured, retrieved, and committed correctly in the target instances Compliance and audit readiness Perform regular audits of update sets to ensure compliance with internal policies and ITIL standards Document deployment procedures and rollback plans for major updates Ensure that update sets do not contain unwanted or unnecessary changes (e.g., personal test scripts) Automation and optimization Utilize … working with update sets Act as a liaison between configuration management and change management teams to minimize deployment risks. Basic Qualifications Requires a US Citizenship. Hold and active security certification that meets DOD 8570 IAT level II or higher, such as Security+ within 14 days of hire Must hold an active DoD Secret clearance. Must be able to commute … management Preferred Qualifications Possesses 3-5 years' experience with ServiceNow administration, configuration management and maintenance of the ServiceNow platform. Prior knowledge and experience with ServiceNow's ATFs Understanding of ITIL foundation or ITIL certified AWS cloud certifications Knowledge of Agile development methodologies. Knowledge of Jira and Confluence. Windward Consulting strives to attract and retain the best individuals and More ❯