Staines, Surrey, United Kingdom Hybrid / WFH Options
Proactive Appointments
with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in information technology, computer science, or a related field. ITILCertification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of more »
in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous more »
within the NHS Knowledge of ticket logging systems and exposure to incident and problem management Evidence of post qualifying and continuing professional development Desirable (ITIL) accreditation at Foundation level (or higher) Analytical & Judgemental Skills Essential Problem solving skills and the ability to respond to unexpected demands Ability to analyse more »
Walsall, West Midlands, United Kingdom Hybrid / WFH Options
Coburg Banks Technical
vSphere virtualisation and SAN storage. Experience working with public cloud, private cloud and hybrid models. Experience working with Amazon Web Services (AWS) cloud technologies. ITILcertification or a good understanding of ITIL principles (advantageous). If you're an experienced IT Infrastructure Engineer looking for a new more »
Milton Keynes, Buckinghamshire, South East Hybrid / WFH Options
Nexus Jobs Limited
sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITILcertification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a more »
global IT helpdesk strategies, preferably with 8-12 years of experience in a fast-paced global business environment including EMEA or Global multi site. ITILcertification is preferred. Exceptional interpersonal skills with a focus on expedited problem-solving and client experience. Proficiency in supporting Microsoft 365 tools in more »
with a track record of successfully delivering IT services using the ServiceNow platform Strong understanding of IT service management processes and best practices, with ITILcertification preferred Excellent leadership and team management skills, with the ability to motivate and inspire teams to achieve results Strong communication and interpersonal more »
Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer more »
SDLC (Systems Development Life Cycle) and agile methodologies Experience of a highly regulated IT environment or good documentation culture, including formal change management processes ITIL qualified, or equivalent knowledge gained through work experience Experience operating with outsourced service providers in an international context Experience managing IT projects within a more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Tarmac Trading Limited
this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical more »
of software systems, processes, and configurations. Project Management Qualification. Strong understanding of systems analysis and design methodologies. Desirable Master's Degree in Computer Science. ITIL qualification Working knowledge of digital accessibility requirements. M365 Product Qualifications. Experience Essential Proven experience of software development in a formal development environment. Evidence of more »
Teams) Experience with social networking and messaging tools (Yammer, Slack, MS Teams) Experience with voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.) ITIL certified Employees at all levels are encouraged to: Understand our Operating Principles; make them the guidelines for how you do your job. Be responsible more »
Teams) Experience with social networking and messaging tools (Yammer, Slack, MS Teams) Experience with voice and video infrastructure tools & components (Cisco, Microsoft, Avaya, etc.) ITIL certified Employees at all levels are encouraged to: Understand our Operating Principles; make them the guidelines for how you do your job. Be responsible more »
abilities, including the ability to motivate, coach, and develop a team of support professionals. Experience working in a Managed Service Provider (MSP) environment - Ideal. ITILcertification - Ideal. more »
Winnersh, England, United Kingdom Hybrid / WFH Options
IDEMIA
technical reports and effectively manage client support. Have good command of english Even better if you have: An experience working with public authority client ITILcertification Benefits · 25 days holiday per year plus bank holidays · Group Personal Pension with employer contributions · Life Assurance · Private health insurance Other employee more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »
Tier 2 - 24x365 Helpdesk support to include Tier 3 on-demand for priority Preferred Qualifications: Familiarity with Oracle IdAM products. Information Technology Infrastructure Library (ITIL) certification desired Must demonstrate experience with Jira, Confluence, Agile Scrum, A&A processes, Systems Engineering, Original Posting Date: 2024-04-24 While subject more »