26 to 50 of 55 ITIL Foundation Certificate Jobs

Customer Support Engineer, application Support, Software Support, Low-Code, Web Development, software Development, HTML, CSS, JavaScript, APIs, SAAS, DevOps, PHP., Computer Science Graduate, Software Testing, A/B testing, ITIL We are partnering a Leading SAAS Company who are building a Customer Support Team/Software Support Team where you'll support low-code workflow applications on their Intelligent … and with colleagues. Desirable Skills and Knowledge Coding and Scripting An understanding of the following is desirable: Javascript CSS APIs Relational databases Process management and business workflows Knowledge of ITIL or ideally hold ITIL Foundation certification is advantageous. Previous Experience: The following experience is advantageous Low-code application building, Web Development (can include coursework undertaken as an More ❯

cross-functional technology teams in a complex, global environment. Deep understanding of IT infrastructure, cloud platforms (e.g., Azure), and enterprise collaboration tools (e.g., Microsoft 365). Strong grasp of ITIL-based service management, including incident, change, and problem management. Expertise in security and compliance frameworks, including DORA and Cyber Essentials Plus. Prior hands-on experience in delivering security solutions … continuity, and vulnerability management. Excellent communication, stakeholder management, and vendor negotiation skills. Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field (Master's preferred). ITIL Foundation certification (Intermediate or Expert level desirable). Relevant cloud certifications (e.g., Microsoft Certified: Azure Solutions Architect, AWS Certified Solutions Architect). Experience 10+ years in IT leadership More ❯

ITSM tools like Jira, ServiceNow or Halo Knowledge of Office 365, Active Directory, endpoint management tools ( e.g.Jamf , Intune, Tanium) Comfortable supporting both Mac and Windows users Strong grasp of ITIL-aligned practices (Incident, Change, Problem) Skilled in analysing ticket data, using tools like Excel to spot and act on trends Customer-first communication - you adapt your style based on … about AI A solid understanding of cybersecurity principles and remote support techniques Nice to have: Experience with enterprise video conferencing (e.g. Neat, Cisco) Knowledge of Okta or similar IDPs ITIL Foundation certification Familiarity with Jamf, Intune or Tanium We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at More ❯

Microsoft DevOps Boards is desirable. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree More ❯

and non-technical stakeholders. Process-Oriented : A mindset for structure, accuracy, and process adherence, with a willingness to improve and refine. Framework Knowledge : Familiarity with Agile methodologies , Waterfall , and ITIL service management is beneficial. Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) or equivalent PRINCE2 , PMP , or equivalent project management qualification Bachelor’s degree in More ❯

platforms, including Windows, macOS, and Linux. The Service Desk Specialist will manage incident and service request tickets, troubleshoot hardware and software issues, and provide timely resolutions while adhering to ITIL best practices. The ideal candidate will thrive in a team culture rooted in Compassion, Trust, and Empathy. Essential Duties & Responsibilities: • Lead Help Desk ticket management for the Hill CEDC … in a service desk, help desk, or IT support role • Experience working within DoD environments highly preferred. • Ability to obtain and maintain a DoD Secret Security Clearance Certification (Required): • ITIL Foundation certification or comparable Service Desk Analyst (SDA) certification. • CompTIA Security+ Certification Knowledge, Skills & Abilities: Required: • Experience with ticketing systems (e.g., ServiceNow, Remedy, Jira) and IT monitoring tools More ❯

you will lead configuration, development, support, and maintenance of the ServiceNow implementation. You will work with stakeholders to deliver digital transformation solutions focused on request fulfillment, automated workflows, and ITIL processes such as Request, Incident, Problem, Change, and Knowledge. Primary Responsibilities: • Lead the standup, configuration, and implementation of ServiceNow's ITSM, ITOM, TSM, TSOM, and OMT modules • Create and … to evolving technologies Preferred Qualifications: • ServiceNow Certified Application Developer • Experience with Agile development and testing methodologies • Familiarity with ServiceNow modules: TSM, TNI, OMT • Experience with JIRA, Git, and Confluence • ITIL Foundation certification • AWS cloud and ServiceNow certifications • Bachelor's degree in a technical field (e.g., Systems Engineering, Computer Science) • Experience with large software systems and hardware integration • Experience More ❯

Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITIL Foundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯

Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITIL Foundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯

Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITIL Foundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯

Strong knowledge of Microsoft 365 administration and end-user functionalities. Experience with Power Automate, Power Apps, and SharePoint Online customization is a bonus. Excellent communication, training, and documentation skills. ITIL Foundation certification or relevant experience in IT service management is desirable. Apply Now! If you are ready to take on this exciting challenge and help shape the future More ❯

years related work experience. 2-3 years' experience in analysing and defining business requirement specifications. Operational experience in a corporate channel environment. Experience in a healthcare services environment. ITIL Foundation Certified is a prerequisite. IT related qualification will be advantageous. Knowledge of in-house systems will be advantageous. The ability to communicate verbally and in writing. Knowledge of More ❯

of the duties or the level of responsibilities entailed. Person Specification Qualifications Essential Educated to Degree level or equivalent experience in Computer Science, IT application support/technical discipline. ITIL Foundation certification Microsoft Professional Qualification or equivalent experience (e.g Microsoft Certified Professional (MCP) Evidence of ongoing professional development Other Requirements Essential Empathy for individuals who have experienced mental More ❯

working within a PMO setting. Change Management Knowledge Analytical and Reporting Skills Risk Management Expertise Organisational and Coordination Skills Problem-Solving Abilities Effective communication and interpersonal skills Familiarity with ITIL frameworks and Agile methodologies is a plus Preferred Qualifications ITIL Foundation Certification Certified Change Management Professional (CCMP) Project Management Professional (PMP) or PRINCE2 Certification Bachelor's degree More ❯

You will work with external and internal stakeholders to understand, propose, and deliver digital transformation solutions with emphasis on request fulfillment, automated workflows through ServiceNow Service Catalogs, and key ITIL processes like Request, Incident, Problem, Change, Knowledge, and other modules. Primary Responsibilities: • Support the standup, configuration, and implementation of ServiceNow's ITSM, ITOM, TSM, TSOM, and OMT modules • Create … to evolving technologies Preferred Qualifications: • ServiceNow Certified Application Developer • Experience with Agile development and testing methodologies • Familiarity with ServiceNow modules: TSM, TNI, OMT • Experience with JIRA, Git, and Confluence • ITIL Foundation certification • AWS cloud and ServiceNow certifications • Bachelor's degree in a technical field (e.g., Systems Engineering, Computer Science) • Experience with large software systems and hardware integration • Experience More ❯

network solutions, scripting e.g. Powershell and backups e.g. Arcserve/Veeam. It will be desirable for experience with AWS Cloud Services, Cisco AnyConnect, Autopilot, an understanding of Devops and ITIL foundation certification. In addition, we are looking for candidates that can demonstrate the following: Inquisitorial and problem-solving focus to provide exceptional service delivery to all end users. More ❯

as well as related Windows Server stack components is required for effective administration. Experience working within strict change control frameworks typical of mature process-driven organisations is highly beneficial. ITIL Foundation certification or equivalent service management knowledge demonstrates your commitment to structured IT operations. Excellent written, verbal, and interpersonal communication skills enable you to collaborate effectively with colleagues More ❯

offers hugely discounted train travel throughout the whole of the United Kingdom both for personal travel and commuting. Please find the JD below: Role: We're looking for an ITIL Foundation certified Service Design Manager to lead the full service design lifecycle-from research and ideation through to prototyping and implementation. Key Requirements: Strong understanding of ITIL More ❯

a high-performing service desk team, driving service excellence and continuous improvement. About the Role: This is an opportunity for an established Service Desk Manager with a strong technical foundation and hands-on experience in a service desk environment. Whether you're rolling up your sleeves to support your team or stepping back to lead strategically, you'll be … day operations of the service desk, ensuring SLAs and KPIs are met Act as a technical escalation point and provide guidance on complex issues Drive service improvements and champion ITIL-aligned processes Collaborate with wider IT teams to ensure seamless support and issue resolution Foster a culture of accountability, learning, and continuous improvement What You'll Bring: Proven experience … a senior service desk role Strong technical background with the ability to be hands-on when required Excellent communication and stakeholder management skills Solid understanding of Microsoft Active Directory ITIL Foundation certification (or equivalent experience) A proactive, solution-focused approach with a passion for delivering outstanding service Why Join? Be part of a respected UK-leading organisation with More ❯

Radius). Essential Personal Qualities: - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable: - ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

Strong Understanding Of Client Support Methodologies And Ticket Resolution Processes. Familiarity With Documentation Standards, Particularly Cmmi Requirements. Excellent Communication And Interpersonal Skills For Effective Collaboration. Certification Optional But Valuable: Itil Foundation Certification. More ❯

network security, including change order review and risk assessment. Strong understanding of cabling standards and termination techniques. Experience managing technical teams in a government environment. Desired Skills and Experience ITIL Foundation certification. Network certifications (e.g., Network+, CCNA, CCNP, CCVP, Aruba, BICSI). Familiarity with government security standards (DoS, FAHs, FAMs). Strong interpersonal and communication skills. More ❯

high client satisfaction. Required Certifications: Oracle Financials Cloud: General Ledger 2023 Certified Implementation Professional (or latest version) Oracle E-Business Suite R12 Financials Certified Expert (preferred for legacy systems) ITIL Foundation Certification (preferred) Security Clearance: Must hold valid UK government security clearance or be eligible to obtain it. Bonus Skills: Experience with other Oracle SaaS modules. Background in More ❯

high client satisfaction. Required Certifications: Oracle Financials Cloud: General Ledger 2023 Certified Implementation Professional (or latest version) Oracle E-Business Suite R12 Financials Certified Expert (preferred for legacy systems) ITIL Foundation Certification (preferred) Security Clearance: Must hold valid UK government security clearance or be eligible to obtain it. Bonus Skills: Experience with other Oracle SaaS modules. Background in More ❯

relationship skills. Ability to lead large-scale technical projects with minimal supervision. Qualifications & Certifications (Desirable): Cisco Certified Network Associate (CCNA Voice/Collaboration) Cisco Certified Network Professional (CCNP Collaboration) ITIL Foundation Certification Microsoft Teams Voice or other cloud telephony accreditation Degree in IT, Networking, or a related discipline (or equivalent professional experience) If you have the relevant experience More ❯