ITSM Service Architect
- Hiring Organisation
- CGI
- Location
- United Kingdom
- Employment Type
- Full Time
goals. Design & Deliver: Create SDPs, HLDs and LLDs, ensuring clear, robust roadmaps for service delivery. Assure & Optimise: Review, assure, and enhance service designs using ITIL and industry best practice. Define & Collaborate: Work with stakeholders to articulate service requirements and integrate new solutions into operational environments. Develop & Improve: Assess … ability to guide teams through complex change. Strong experience across the full service management lifecycle. Demonstrable expertise in service strategy and service design. ITIL Foundation certification (minimum). Experience in IT project management, process design, and improvement. Proven ability to assure service designs and provide constructive feedback. Strong ...