51 to 75 of 102 ITIL Foundation Certificate Jobs

influence teams and challenge poor data quality or process adherence constructively. Experience driving process and tooling improvements. Strong written and verbal communication skills. ITIL Foundation certification or equivalent practical ITSM experience. Desirable: Experience with Atlassian Jira Service Management/Assets/Data Manager. Experience with Lansweeper and Atlassian ...

with infrastructure, application, and security teams to deliver seamless support. Contribute to continuous service improvement by identifying trends and recommending solutions. Ensure adherence to ITIL-aligned service management processes and ISO 27001 standards. Required Skills and Experience: 2–5 years’ experience in a 2nd line support or Tech … Android. Hands-on experience supporting Microsoft 365 services. Working knowledge of Active Directory, Azure AD/Entra ID, and identity management. Experience using ITIL-based service management tools (e.g. ServiceNow, Jira). Strong troubleshooting skills with a customer-focused, face-to-face support approach. Ability to manage and prioritise ...

configuring, and maintaining GBS’s Jira Service Management (JSM) platform. This role ensures the system supports business and IT service processes efficiently, aligns with ITIL standards, and enables continuous improvement across GBS operations. ROLE and RESPONSIBILITIES: Configuration & Customisation: Design, configure, and maintain Jira Service Management workflows, fields, forms … Management: Collaborate with stakeholders to gather requirements and translate them into technical solutions. Administer user accounts, roles, and permissions within JSM. Implement and support ITIL-based processes: Incident, Problem, Change, and Service Request Management. Oversee and manage the incident management process within the ITSM platform. Manage change control processes ...

supporting technology implementations/customer support Education: BS degree in Computer Science or technology-related field, or equivalent experience Preferred Education: Facilities Management certifications ITIL Foundation certifications Agile project management certifications Additional Information Disney offers a rewards package to help you live your best life. This includes health ...

stakeholder management skills. Ability to work independently while collaborating with technical and business teams. Qualifications SC-900: Microsoft Security, Compliance, and Identity Fundamentals. ITIL Foundation certification for incident, request, and change management processes. SailPoint IdentityNow Fundamentals or equivalent SailPoint training. ServiceNow Certified System Administrator (desirable). Additional Information ...

Experience: * Relevant experience in change, release, service delivery, project coordination or IT service management within a medium to large organisation. * Good working knowledge of ITIL 4 change enablement and related incident, problem, release and service configuration practices; ITIL Foundation certification is desirable. * Experience of working with ITSM ...

SharePoint. Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPNs and Wi-Fi. Experience working with ITSM ticketing systems and ITIL-aligned processes. Excellent communication skills and a customer-focused approach. Ability to take ownership of technical incidents and manage them through to resolution. Comfortable … supporting senior stakeholders within a professional corporate environment. Desirable experience: Microsoft Azure/Entra ID Microsoft Endpoint technologies ITIL Foundation certification Relevant Microsoft or networking certifications Experience within a Managed Service Provider (MSP) environment Why join? Salary up to £37,000 20% bonus opportunity Hybrid working based ...

delivery. Identify opportunities for automation, efficiency and continuous improvement. Work closely with QA, development and project teams to ensure environments meet delivery requirements. Support ITIL-based change, incident and problem management processes. To apply you should have the following skills & experience: Proven experience in Environment Management, Environment Coordination … . Working knowledge of databases such as SQL Server and Oracle . Familiarity with scripting languages such as PowerShell and Bash . Understanding of ITIL processes and tools such as ServiceNow and Jira. Strong organisational, planning and stakeholder management skills. Nice to have: ITIL Foundation certification. Agile ...

readiness (e.g., CMS, Joint Commission), audit needs, and policy alignment. Embed privacy/security controls, including sensitive record handling and audit trails. Contribute to ITIL-aligned incident, problem, change, and configuration management processes. Application Training Role Curriculum Management: Support the design and delivery of role-based training aligned with … with Epic application(s) and healthcare workflows (clinical, revenue cycle or IT experience). • Strong requirements gathering, workflow design, and testing skills. • Familiarity with ITIL, change control, SDLC practices, system governance, and waterfall/agile project methodologies. Ability to communicate with clinical, operational stakeholders, and managed service providers ...

upgrades, and deployment activities. Work closely with deployment teams during migration and cutover periods. Manage incidents, service requests, and change activities in line with ITIL processes. Escalate complex issues to specialist Level 3 teams where required. Maintain accurate support documentation, knowledge articles, and ticket updates. Assist with endpoint refresh … Windows 11 migration projects. Device refresh or hardware deployment experience. Application testing and validation experience. Experience within highly regulated or large-scale enterprise environments. ITIL Foundation certification. GCS is acting as an Employment Business in relation to this vacancy. ...

Motion Applied, you will be responsible for the delivery, performance and continual improvement of our services across a portfolio customers. This role combines ITIL Service Delivery Management and Account Management responsibilities. You will ensure services are delivered in line with agreed SLAs, operational performance targets and customer expectations whilst … service performance. Lead customer and supplier service reviews and regular operations meetings. Act as the escalation point for major incidents and service issues. Drive ITIL best practices across Incident, Problem, Change and Service Level Management. Lead continual service improvement initiatives. Ensure successful transition of projects into live operational support. ...

fast-paced environment. * Experience using enterprise ITSM platforms. Desirable * Active Directory administration experience. * Knowledge of Intune, Endpoint Management or Azure Active Directory. * ITIL Foundation certification or awareness. * Experience supporting enterprise-scale public sector or corporate IT environments. * CompTIA A+, Network+ or other entry-level technical certifications ...

Teamcenter architecture, BMIDE, workflows, or access controls Experience supporting integrations with ERP or MES platforms Familiarity with SQL, scripting, or log analysis tools ITIL Foundation certification or similar Remote working with occasional trips to site. Candidates will need to have SC in place already, due to the urgency ...

delivery, project management, or operations management roles Demonstrated experience implementing technology solutions or process improvements Track record of successful project delivery in IT environments ITIL Foundation certification or equivalent IT service management credential Project Management Professional (PMP) or Agile certification Background in change management or organizational transformation Lean ...

service assurance. Desirable Hands-on fibre splicing experience. Experience working with OTDR and optical power test equipment. Familiarity with wholesale carrier or ISP environments. ITIL Foundation certification. Exposure to network monitoring and alarm management platforms. UK Rewards Competitive compensation including annual incentive plan. Hybrid working. Excellent benefits including ...

4HANA Sourcing and Procurement Professional Procurement qualification Desirable Experience: working in large-scale ERP transformation programmes Experience in Greenfield implementations SAP Activate methodology experience ITIL Foundation certification Agile Practitioner, Scrum Master, or SAFe certification Experience of having worked within regulated industries such as nuclear, utilities, energy, government, defence ...

fast-paced environment. Practical understanding of structured cabling and associated technologies, including Cat6 and Cat6A installations, containment, testing, and quality assurance. Desirable Qualifications PRINCE2 Foundation or Practitioner certification or equivalent. ITIL Foundation certification or equivalent service-management qualification. Experience delivering infrastructure rollouts within retail or similarly operational ...

rather than just report them. Critically, you build structure where it doesn’t yet exist and challenge weak processes rather than work around them. ITIL Foundation certification is required – candidates without it will not be considered. Higher‐level ITIL qualifications (Managing Professional or Strategic Leader ...

working with third-party providers. Technical Expertise VMware and virtualisation technologies. Server infrastructure and performance monitoring technologies. Cloud infrastructure and Microsoft technology stack. ITIL framework and service management best practices. Backup, disaster recovery, resilience, and infrastructure monitoring solutions. Desirable Experience Automation and orchestration tools such as Ansible and Terraform. … Container technologies including Kubernetes and Docker. Experience working within regulated environments and compliance frameworks such as SOX and ISO. ITIL Foundation certification or equivalent. Personal Attributes Strong leadership and team development capabilities. Excellent communication and stakeholder management skills. Analytical problem-solving mindset with strong organisational skills. Customer-focused ...

established protocols, ensuring appropriate resources are engaged when necessary. Process Management and Improvement Process Operation: Maintain the overall incident management process, adhering to ITIL framework guidelines. Performance Monitoring: Evolve and monitor key performance indicators related to incident response and resolution effectiveness. Continual Service Improvement: Analyse incident data to identify … decisively and make informed judgments under pressure. Problem-Solving & Critical Thinking: Excellent analytical skills to navigate complex issues effectively. Technical and Foundational Skills ITIL Foundation Certification: Proven knowledge of IT Service Management principles, particularly in Incident Management or equivalent experience Technical Acumen: Strong understanding of IT infrastructure components ...

integration. Knowledge of HTML, CSS or JavaScript within configurable or low-code platforms. Experience of reporting or data visualisation tools such as Power BI. ITIL Foundation certification, or equivalent practical knowledge of ITIL service management practices. What’s In It For You Annual discretionary bonus scheme ...

DevOps, Jira or similar tooling, Octopus Deploy, Git/Bitbucket, Azure Cloud Services, SQL Server, Degree in Computer Science, Engineering, IT or related discipline ITIL Foundation Certification Agile/Scrum Certification Project Management qualification (PRINCE2/ ...

legal right to work in the UK at the time of application. Demonstrable experience managing Incident, Problem and Change processes within an ITSM environment ITIL Foundation certification as a minimum, with Practitioner-level or higher desirable Experience chairing CAB and managing a forward schedule of change Excellent relationship ...

tables and data reconciliation. Strong experience maintaining accurate and auditable trackers . Experience managing third-party suppliers or delivery partners . Good knowledge of ITIL processes . Ability to explain technical issues clearly to non-technical stakeholders . Strong organisation and stakeholder management skills Desirable Experience . Local government … wider public sector experience . ITIL Foundation certification . Microsoft Endpoint Administrator (MD-102) or similar Microsoft certification . Experience with Microsoft 365 . Exposure to Microsoft Copilot deployment . Experience with cloud print management Personal Attributes . Methodical and highly detail-focused . Comfortable tracking multiple actions ...

summary ICT Network Lead South Central Ambulance Service NHS Foundation Trust (SCAS) Band 7 Full Time | 37.5 Hours per Week Permanent Location: Across SCAS sites with travel throughout the Trust area as required - Office Based Bicester or Otterbourne Help Power the Technology Behind Life-Saving Care South Central Ambulance … Service NHS Foundation Trust (SCAS) delivers emergency, urgent care and NHS 111 services to millions of people across Berkshire, Buckinghamshire, Hampshire and Oxfordshire. We're looking for an experienced ICT Network Lead to join our Digital Services team and play a pivotal role in managing, maintaining and developing ...