you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Deerfoot I.T. Resources Limited
you can expect to work in these areas: Level 3 Network support Network incident diagnostics/resolution Network change implementation via requests made via ITSM Troubleshooting and fault-finding complex routing issues (BGP, OSPF and EIGRP). To apply for this Connectivity & Network Engineer role, your soft skills, expertise and more »
responsible for the technical documentation for system processes, specifications, and configuration management for a product team. The Business Analyst will work with the ITServiceManagement team to ensure a seamless handover is provided to the ITServiceManagement team to enable continued support for changes in the products, which more »
partners through the Service Delivery process. Ensure that the activities of IT providers accurately reflect the Technology Strategy. Architect designs - end-to-end ITServiceManagement solutions leveraging ServiceNow platform capabilities. Collaborating with the Service Integrator to optimise both current and future service designs. Take charge of discussions and joint … to retirement. This entails monitoring service performance, identifying and addressing issues, and implementing improvements Stay abreast of emerging trends and best practices in ITServiceManagement and ServiceNow platform capabilities, continuously enhancing expertise and driving innovation. Serve as the liaison between the IT team and the business, which involves engaging more »
in ServiceNow (Business Rules, UI Pages, UI Macros, Events/Actions etc.) Working experience with ServiceNow module implementation and support, ServiceNow ITServiceManagement (ITSM), ServiceNow Customer ServiceManagement (CSM). Experience configuring workflows using standard methodology. Solid understanding of technical components such as APIs, LDAP, VPN, SSL, SSO, Multi more »
