deliver innovative, sustainable energy solutions and are now looking to expand their team. In this role, you will oversee maintenance projects nationwide , taking ownership of service delivery, operational coordination, processimprovement, health & safety compliance , and more. This is an excellent opportunity for the right candidate to join a forward-thinking renewable energy company that values its people and … to make a tangible impact on the future of sustainable energy. The Role: *Service Maintenance Manager - Solar/EV, Building Service, HVAC, M&E *Responsibilities - service delivery, operational coordination, processimprovement, H&S. *UK wide, Monday - Friday The Person: *Senior Maintenance background. *Sector- Solar/EV To apply for this role or to be considered for further roles More ❯
experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business Process Consultant role works with our customers to help them understand and achieve their desired business goals. We are a leading team of process experts who offer our customers … As part of the BPC team, you will work with our customers to help them expand their use of the platform and increase their return on investment. Our Business Process Consultants are the process experts as part of our project teams. The role involves running discovery workshops and shaping requirements to working with the technical team to design … solutions our customers want and need. This role needs someone who has a passion for process and is knowledgeable and experienced working with the ServiceNow platform and complex digitalisation projects. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. No More ❯
City of London, London, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role The Business Process Consultant role works with our customers to help them understand and achieve their desired business goals. We are a leading team of process experts who offer our customers … As part of the BPC team, you will work with our customers to help them expand their use of the platform and increase their return on investment. Our Business Process Consultants are the process experts as part of our project teams. The role involves running discovery workshops and shaping requirements to working with the technical team to design … solutions our customers want and need. This role needs someone who has a passion for process and is knowledgeable and experienced working with the ServiceNow platform and complex digitalisation projects. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. No More ❯
City of London, London, United Kingdom Hybrid / WFH Options
poq
and providing line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as processimprovement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery … PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuous improvement within the team. Process & Continuous Improvement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. Champion best practices in More ❯
and providing line management, guidance, and escalation support for the wider PM function. As a key partner to the Head of Delivery, you will support strategic initiatives such as processimprovement, resourcing and forecasting, ensuring that our Professional Services function operates efficiently and consistently delivers for our clients. This is a step beyond project management - it combines delivery … PMs to improve their delivery skills and stakeholder management. Support the hiring, onboarding, and training of new PM team members. Foster a culture of collaboration, knowledge sharing, and continuous improvement within the team. Process & Continuous Improvement Partner with the VP of Professional Services to design, improve, and embed PM standards, processes, and frameworks. Champion best practices in More ❯
Contract Opportunity: Process Analyst – Manchester (Hybrid) Contract: 3 months initially (potential to extend) Start: ASAP We’re looking for an experienced Process Analyst to join a busy and collaborative team on a contract basis. This role will focus on Root Cause Analysis (RCA) and process optimisation across key business areas — helping to identify issues, streamline operations, and … support continuous improvement initiatives. You’ll work closely with cross-functional teams to analyse trends, map processes, and implement meaningful change that drives efficiency and compliance throughout the organisation. What you’ll do Analyse existing processes to identify opportunities for simplification and improvement. Create and maintain process maps using tools such as Visio and Solman . Ensure compliance … with all relevant legal, regulatory, and business standards. Build and implement controls to manage process risk and monitoring. Act as a change champion, promoting the adoption of new processes. Explore opportunities to integrate processes with partner wholesalers and distributors. Collaborate with L&D teams to create process guides and training materials. Conduct Root Cause Analysis to address inefficiencies More ❯
Job Title: Global Process Owner (Payroll & Compliance) Location: London/Cambridge Employment Type: Full time The Job As the Global Process Owner (GPO) for Payroll, you will be responsible for designing, governing, and continuously improving the global payroll processes across all regions. You will ensure payroll operations are compliant, efficient, and aligned with business objectives, while driving standardization … and automation. This role requires strong leadership, stakeholder management, and expertise in global payroll operations. Responsibilities Process Ownership & Strategy Define and maintain the global payroll process framework, including policies, standards, and controls. Develop and execute a roadmap for payroll transformation, including automation, vendor optimization, and scalability. Ensure alignment with global HR, Finance, and Legal teams. Governance & Compliance Monitor … internal controls. Partner with internal audit and risk teams to ensure robust governance and risk mitigation. Own documentation and audit readiness across all payroll processes. Operational Excellence Lead continuous improvement initiatives to enhance payroll accuracy, timeliness, and employee experience. Establish and track KPIs and SLAs for payroll performance globally. Drive standardization across regions while allowing for local flexibility where More ❯
Job Title: Global Process Owner (Payroll & Compliance) Location: London/Cambridge Employment Type: Full time The Job As the Global Process Owner (GPO) for Payroll, you will be responsible for designing, governing, and continuously improving the global payroll processes across all regions. You will ensure payroll operations are compliant, efficient, and aligned with business objectives, while driving standardization … and automation. This role requires strong leadership, stakeholder management, and expertise in global payroll operations. Responsibilities Process Ownership & Strategy Define and maintain the global payroll process framework, including policies, standards, and controls. Develop and execute a roadmap for payroll transformation, including automation, vendor optimization, and scalability. Ensure alignment with global HR, Finance, and Legal teams. Governance & Compliance Monitor … internal controls. Partner with internal audit and risk teams to ensure robust governance and risk mitigation. Own documentation and audit readiness across all payroll processes. Operational Excellence Lead continuous improvement initiatives to enhance payroll accuracy, timeliness, and employee experience. Establish and track KPIs and SLAs for payroll performance globally. Drive standardization across regions while allowing for local flexibility where More ❯
GPO - Global Process Owner Location: Hybrid - Aldermaston/Paddington (2 days per week onsite, some flexibility for meetings) Contract: 12 months Rate: £72-£82 per hour (Umbrella) IR35: Inside IR35 Are you a proactive and experienced product or process leader ready to take ownership of complex procurement processes? This is a new, high-impact role leading P2P processimprovement, system implementation, and content strategy for a transformation programme. You'll bring clarity and structure to a system and team under pressure, driving efficiency and user-focused solutions. Key Responsibilities Take end-to-end ownership of P2P processes, ensuring clarity, efficiency, and alignment with organisational objectives. Lead system implementation and embedding , preferably with Jaggaer or similar SaaS … platforms. Conduct complex process mapping and engineering , translating stakeholder requirements into actionable improvements. Apply UX and user-centred design principles , including conducting user research and usability testing. Build and deliver a product/digital roadmap for P2P processes and related systems. Define and monitor KPIs to measure adoption, performance, and process improvements. Drive continuous improvement post-launch More ❯
Process and Project Manager – Operations/Supply Chain/ERP Focus Location: Hayes, Flexible working Salary: £60,000 + bonus We are looking for an experienced Process and Project Manager to lead key projects improving operations and supply chain processes. You will drive efficiency, streamline workflows, and ensure ERP/CRM systems support business needs effectively. This role … support to ensure successful adoption of new processes. Key Requirements: Degree in Business, Project Management, or related field Project management certification (PMP, Prince2, or equivalent) 5+ years’ experience in process and project management, ideally international Strong knowledge of processimprovement, project methodologies, and ERP/CRM systems Excellent stakeholder management, communication, and change management skills Benefits More ❯
Process and Project Manager – Operations/Supply Chain/ERP Focus Location: Hayes, Flexible working Salary: £60,000 + bonus We are looking for an experienced Process and Project Manager to lead key projects improving operations and supply chain processes. You will drive efficiency, streamline workflows, and ensure ERP/CRM systems support business needs effectively. This role … support to ensure successful adoption of new processes. Key Requirements: Degree in Business, Project Management, or related field Project management certification (PMP, Prince2, or equivalent) 5+ years’ experience in process and project management, ideally international Strong knowledge of processimprovement, project methodologies, and ERP/CRM systems Excellent stakeholder management, communication, and change management skills Benefits More ❯
Process Optimisation and Digitisation - Associate Director Job ID: Location: London Reports to Head of the POD A key leader within the Process Optimisation and Digitisation (POD) capability centre, managing a team and leading strategic optimisation and automation projects to enhance client satisfaction, reduce risk, improve efficiency and effectiveness. Key responsibilities: Lead a team within the POD function to … optimise and automate processes Lead strategically importance projects that to contribute to transformation goals Quantify realised benefits to client satisfaction, risk, efficiency and effectiveness Conduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvement Create business requirements documents to enable process automation and project manage automation delivery via Agile sprints. … deliver transformation benefits Report progress aligned to Aztec transformation Governance framework Collaborate with Technology teams to rapidly automate processes Lead POD communication activities to share success and facilitate continuous improvement Skills, Experience, Qualifications: A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body) Minimum five More ❯
Process Optimisation and Digitisation - Associate Director Job ID: Location: Southampton Reports to Head of the POD A key leader within the Process Optimisation and Digitisation (POD) capability centre, managing a team and leading strategic optimisation and automation projects to enhance client satisfaction, reduce risk, improve efficiency and effectiveness. Key responsibilities: Lead a team within the POD function to … optimise and automate processes Lead strategically importance projects that to contribute to transformation goals Quantify realised benefits to client satisfaction, risk, efficiency and effectiveness Conduct process diagnostics and utilise Lean Six Sigma tools to identify pain points and opportunities for improvement Create business requirements documents to enable process automation and project manage automation delivery via Agile sprints. … deliver transformation benefits Report progress aligned to Aztec transformation Governance framework Collaborate with Technology teams to rapidly automate processes Lead POD communication activities to share success and facilitate continuous improvement Skills, Experience, Qualifications: A certified Lean Six Sigma Black Belt (online certification not accepted) or equivalent Lean Certification (e.g. Lean Competency System or a similar reputable body) Minimum five More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Experis
and deliver workflows to support readiness activities, including persona creation and learning pathways. Stakeholder Management: Build and maintain strategic relationships, resolve issues, and ensure clear communication with stakeholders. Continuous Improvement: Drive process analysis and optimisation of onboarding through lessons learned and best practices. Process & Methodology Leadership: Own and enhance CRT processes and delivery methodologies, identifying efficiencies across … gathering, analysis, and documentation, with ability to define repeatable patterns and templates. Familiarity with cloud technologies and hosting solutions (e.g., VMs, Kubernetes, AI/ML). Ability to lead processimprovement initiatives and implement best practices. Competence in assessing and recommending tools and methodologies to support onboarding and migration. Excellent communication and presentation skills for technical and non More ❯
Salary: £32,000 Start Date: September 2026 Location: Hatfield Programme length: 12 months Contract type: Permanent – Full Time Application Process: Online application, behavioural test, video interview and face-to-face assessment centre Life on the team Looking to make a real impact from day one? Join Computacenter's Group Information Services (GIS) function—a global team that partners with … Graduate Programme offers four exciting pathways, each designed to help you build the skills you need for a successful career in tech. At the final stage of the selection process, we'll work with you to identify the pathway that best matches with your strengths and interests. Whichever route you take, we're looking for graduates who are curious … and passionate about technology and continuous improvement. Below, you'll find more information about the different pathways available through our programme-and the teams you could be joining. Business ProcessImprovement- Support business process mapping, analysis, and improvement using Lean Six Sigma methodologies. Build expertise in continuous improvement and contribute to operational efficiency initiatives. Technology More ❯
inception, guiding the team through onboarding to ensure seamless project operations and efficiency Collaborate with senior leadership to align project management practices with organizational goals and objectives Drive continuous improvement of the project management process to enhance project delivery efficiency, effectiveness, and quality Monitor and evaluate project performance against key metrics, including scope, schedule, budget, and quality, and … transformation Experience 8+ years of experience in consulting, a start-up or other business environment, preferably within the Tech industry Experience conducting stakeholder interviews and facilitating workshops to identify process gaps and opportunities for improvement Experience with project management for large tech transformations Experience collaboratingwith other vendors (e.g., IBM, Accenture) Knowledge, skills and abilities Strong knowledge of project … management methodologies and best practices in program management, processimprovement, and risk management todeliver tangible results and value through project management expertise Proficient problem-solving skills utilizing logical reasoning, creative thinking, numerical proficiency, and adeptness at unravelling intricate technology problems Adept at bridging software and systems expertise with business leadership requirements Proven leadership capabilities, whether in professional or More ❯
inception, guiding the team through onboarding to ensure seamless project operations and efficiency Collaborate with senior leadership to align project management practices with organizational goals and objectives Drive continuous improvement of the project management process to enhance project delivery efficiency, effectiveness, and quality Monitor and evaluate project performance against key metrics, including scope, schedule, budget, and quality, and … transformation Experience 8+ years of experience in consulting, a start-up or other business environment, preferably within the Tech industry Experience conducting stakeholder interviews and facilitating workshops to identify process gaps and opportunities for improvement Experience with project management for large tech transformations Experience collaboratingwith other vendors (e.g., IBM, Accenture) Knowledge, skills and abilities Strong knowledge of project … management methodologies and best practices in program management, processimprovement, and risk management todeliver tangible results and value through project management expertise Proficient problem-solving skills utilizing logical reasoning, creative thinking, numerical proficiency, and adeptness at unravelling intricate technology problems Adept at bridging software and systems expertise with business leadership requirements Proven leadership capabilities, whether in professional or More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ciklum
comfortable working with senior stakeholders from multiple £bn revenue clients such as JustEat and TUI. You will have the opportunity to support clients' business processes and identify opportunities for improvement using a wide array of IA and AI tools and technologies (e.g., process mining, Generative AI). You will collaborate closely with client stakeholders to develop IA/… for configuring automation solutions Run and support workshops with client stakeholders to educate them on IA and AI trends (including the value and risks of Generative AI), and brainstorm process candidates for improvement and automation Own and manage opportunities for automation and AI-driven transformation at your client Engage with senior client stakeholders to identify and develop business … to meet the needs and goals of each client Offer ongoing support and guidance as needed to ensure solution success Communicate effectively with stakeholders and team members Work with processimprovement or IA/AI technologies such as Process Mining, Conversational AI, Low Code/Workflow, RPA, IDP, Generative AI, etc. Requirements: Educated to degree level (or More ❯
comfortable working with senior stakeholders from multiple £bn revenue clients such as JustEat and TUI. You will have the opportunity to support clients' business processes and identify opportunities for improvement using a wide array of IA and AI tools and technologies (e.g., process mining, Generative AI). You will collaborate closely with client stakeholders to develop IA/… for configuring automation solutions Run and support workshops with client stakeholders to educate them on IA and AI trends (including the value and risks of Generative AI), and brainstorm process candidates for improvement and automation Own and manage opportunities for automation and AI-driven transformation at your client Engage with senior client stakeholders to identify and develop business … to meet the needs and goals of each client Offer ongoing support and guidance as needed to ensure solution success Communicate effectively with stakeholders and team members Work with processimprovement or IA/AI technologies such as Process Mining, Conversational AI, Low Code/Workflow, RPA, IDP, Generative AI, etc. Requirements: Educated to degree level (or More ❯
strong relationships with senior stakeholders, technical teams, and external partners, ensuring clear communication and timely reporting. Team Leadership: Matrix-manage multi disciplinary teams, fostering a collaborative, high performance culture. ProcessImprovement: Drive continuous improvement in delivery processes, governance, and reporting standards. Compliance & Best Practice: Ensure adherence to organisational policies, industry standards, and regulatory requirements. About You We … PRINCE2). Excellent stakeholder management and communication skills. Ability to manage multiple priorities in a fast-paced environment. Desirable: Professional certifications such as PRINCE2, AgilePM, or PMP. Experience in process development and governance frameworks. Familiarity with tools such as MS Project, Jira, Miro, Power BI and Office365. Why Join Us? At the RSPB, we believe in making a difference … If you would like to apply and find out more about this position, please click the apply button to be directed to our website. As part of this application process, you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. More ❯
offer an excellent opportunity to someone looking to build an exposure to senior leadership and executive decision making across the department. Responsibilities: Report Management - Manage the end-to-end process of creating and preparing high quality, concise, insightful and aesthetically pleasing reports on behalf of the Digital Engineering Services department and the departments programmes of work, which are targeted … within the Technology, Finance, Risk, Operations, and more to gather relevant data and insights required for reports. Serve as key liaison point to deliver consistent messaging across teams Continuous Improvement - Leverage automation and processimprovement experience to continuously improve the reporting process and tools, ensuring reporting is efficient, timely, and meets the evolving needs of the … scenarios into concise, meaningful messaging for a senior audience Presentation & Visualisation – experience using PowerBI or similar reporting tools to create impactful, effective visual reports Simplification & Automation – ability to identify process inefficiencies and implementing automation solutions Industry Knowledge – conceptual understanding of technology management, IT risk and controls, and IT operations. Awareness and interest in financial services business models. Professional – conduct More ❯
offer an excellent opportunity to someone looking to build an exposure to senior leadership and executive decision making across the department. Responsibilities: Report Management - Manage the end-to-end process of creating and preparing high quality, concise, insightful and aesthetically pleasing reports on behalf of the Digital Engineering Services department and the departments programmes of work, which are targeted … within the Technology, Finance, Risk, Operations, and more to gather relevant data and insights required for reports. Serve as key liaison point to deliver consistent messaging across teams Continuous Improvement - Leverage automation and processimprovement experience to continuously improve the reporting process and tools, ensuring reporting is efficient, timely, and meets the evolving needs of the … scenarios into concise, meaningful messaging for a senior audience Presentation & Visualisation – experience using PowerBI or similar reporting tools to create impactful, effective visual reports Simplification & Automation – ability to identify process inefficiencies and implementing automation solutions Industry Knowledge – conceptual understanding of technology management, IT risk and controls, and IT operations. Awareness and interest in financial services business models. Professional – conduct More ❯
mitigation strategies • Track quality and utilization metrics • File and track tickets, following up on blocks to productivity • Provide regular, formal & informal feedback to direct reports • Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean • Communicate effectively in English A day in the life We are seeking an experienced team manager to … with management. • Proficiency verbal and written communication skills in English • Experience in understanding performance metrics and developing them to measure progress against key performance indicators PREFERRED QUALIFICATIONS • Experience with processimprovement/quality control tools and methods • Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues • Excellent communication, strong … organizational skills and very detail-oriented • Strong interest in hiring and developing people in their respective roles • Leadership experience in coaching and performance management • Experience in managing process and operational escalations • Experience with aspects of speech and language technology • Fluency in a foreign language (German, French or Italian) is a plus • Experience in practical application of methodologies such as More ❯
Job description What if you could shape IT governance and processes that improve service quality, reduce risk, and ensure compliance across the organization? As an IT Governance & Process Specialist, you will design, implement, and mature IT governance, risk, and compliance frameworks, while defining end-to-end IT processes. You will work closely with IT leadership, process owners, and … change, release, asset/configuration, capacity, service request, supplier/vendor management, IAM) develop KPIs, dashboards, and reporting for operational teams and SteerCo; define targets and escalation rules establish process controls and compliance checks aligned with standards (ISO 27001, ITIL, GDPR) and internal policies facilitate workshops and working groups to socialize processes, secure approvals, and ensure adoption create process artifacts such as maps, RACI matrices, SOPs, templates, playbooks, and training materials support internal and external audit readiness, including evidence collection, remediation tracking, and closure coach and upskill process owners and practitioners, embedding continuous improvement methods (Lean, PDCA) coordinate with PMO, security, risk, and legal to align governance and change initiatives track benefits and measure processMore ❯
Quality assurance: Perform testing activities such as functional, regression, performance, and security testing Installation: Install the software on target environments Configuration: Set up, configure and perform the manual steps Processimprovement: Initiate process improvements as needed Reporting: Report on process effectiveness to senior management More ❯