Leicester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Chesterfield, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Derby, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Coventry, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Basildon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
East Horsley, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
coordination, and communication Partner with engineering and product teams to drive issue resolution Own the delivery of complaints and regulatory cases to a high standard Identify opportunities for continuous improvement and test new approaches Share insights and recommendations that influence product and support strategies Create or improve knowledge content to enable speed and consistency Represent EMEA-specific customer needs … including complaints, data and privacy issues, product issues, etc., and incident and escalation management Experience analyzing themes and trends in tickets, translating insights into requirements and actions such as process improvements, training, change management, and product enhancements in partnership with various teams Ability to navigate ambiguity and changing priorities with ease, and adapt to different audiences and stakeholders Proficiency More ❯
AI/ML applications in automated insight generation and visual analytics • Experience with proof-of-concept development and technology evaluation • Strong analytical thinking with ability to identify opportunities for processimprovement and innovation More ❯
AI/ML applications in automated insight generation and visual analytics • Experience with proof-of-concept development and technology evaluation • Strong analytical thinking with ability to identify opportunities for processimprovement and innovation More ❯
re looking for We are looking for a driven, forward-thinking professional with: Extensive experience in business analysis within complex, high-impact programmes. A strong grasp of benefits realisation, processimprovement and stakeholder management. Excellent communication and facilitation skills able to bring clarity to complexity. Extensive experience of articulating business and IT needs and relaying them to various More ❯
Experience configuring orchestration of SQL and Python via Airflow or similar tools. Experience working with data pipelines, defining problems, crafting and launching solutions, and practicing continuous improvement. Experience with processimprovement frameworks and/or project management frameworks is a plus. Experience maintaining a data warehouse including adding features to improve utility and refactoring to reduce costs. Knowledge More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
requirements Work with GS & PS to plan customer onboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Wolverhampton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
requirements Work with GS & PS to plan customer onboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Watford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
requirements Work with GS & PS to plan customer onboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Oxford, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Work with GS & PS to plan customer on boarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
Newcastle upon Tyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
requirements Work with GS & PS to plan customer onboarding Support consultants on technical issue resolution and act as an escalation point for technical support incidents/tasks Implement service improvement initiatives and help to plan, design and execute process improvements Keep abreast of current trends and technologies & source training where necessary Manage the introduction of New WoW/ More ❯
to meet data needs. Compliance and Security: Adhere to data governance, regulatory, and security standards. Documentation and Reporting: Document processes and report on system performance and data integrity. Continuous Improvement: Stay updated with industry trends and implement process improvements. Qualifications Knowledge of enterprise data warehousing, data integration, and BI reporting. Experience with cloud data warehouses like Snowflake. Strong More ❯
Risk Assessment & Compliance: Identify, assess, and monitor risks while ensuring adherence to regulatory and industry standards Data Analysis & Reporting: Provide insights through risk modelling, scenario analysis, and strategic reporting ProcessImprovement & Advisory: Recommend enhancements to governance, controls, and resilience planning Apply to DAS if you want to work on varied, complex projects within a business that values your More ❯
guidance and resolving issues. Performance Monitoring: Track project progress and performance, providing regular updates to senior management. Documentation: Write documentation, knowledge articles, and tutorials to improve project management practices. ProcessImprovement: Continuously evaluate and improve internal processes to enhance efficiency and effectiveness. Optimal Skills for Success: Project Management expertise: 3+ years managing complex projects within a B2B SaaS More ❯
metrics Knowledge of DevOps and infrastructure engineering principles Ability to work with engineers and QA professionals to enhance automation skills Experience in Agile environments and a proactive approach to processimprovement Essential skills include: Proficiency with modern test automation tools such as Apache JMeter, mabl, Testim.io, Testsigma, Selenium, Gatling, LoadRunner, Searchlight Knowledge of Apache Kafka, Kubernetes, Docker, GraphQL More ❯
oneself • Strong analytical, problem-solving, and decision-making capabilities, with a data-driven mindset • Team player with the ability to work in a fast-paced environment with a continuous processimprovement culture • Demonstrated outstanding level of professionalism in providing project review support, including ability to exercise good judgment, discretion, tact, and diplomacy • Sound business ethics, including the protection More ❯
issues that arise. Performance Monitoring: Track project progress and performance, providing regular updates to senior management. Documentation: Write documentation, knowledge-based articles, and tutorials to improve project management practices. ProcessImprovement: Continuously evaluate and improve internal processes to enhance efficiency and effectiveness. Optimal Skills for Success: Project Management Expertise: 3+ years of proven experience in managing complex projects More ❯