testing, and operational best practices within the team. Collaborate with cross-functional teams to develop control specifications and training materials. Lead incident follow-up, rootcauseanalysis, and documentation. Engage in industrial engineering design for both existing and new material handling systems across our global network. Ensure more »
of information. Technical Leadership: Provide technical expertise and guidance to project teams, including developers, analysts, and consultants. Troubleshooting and Support: Address technical issues, perform rootcauseanalysis, and provide solutions to optimize system performance and user experience. Documentation: Create and maintain detailed documentation related to system configurations more »
unauthorised access and data breaches. Monitor network performance, analyze traffic patterns, and optimise configurations for high availability and low latency. Troubleshoot connectivity issues, perform rootcauseanalysis, and minimise downtime. Develop and maintain documentation for cloud network infrastructure. Stay updated on industry trends and evaluate new networking more »
with at least 5 to 10 years hands-on expertise at 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root-CauseAnalysis, Documentation write ups for Knowledge Base Articles Be an integral part of the Support team in supporting and delivering all more »
Farringdon, Greater London, United Kingdom Hybrid / WFH Options
Metropolitan Thames Valley
Directory domain environment, synchronised with Azure AD/Entra ID Experience with enterprise data storage systems Office 365 administration and PowerShell scripting Advanced troubleshooting, rootcauseanalysis, and optimisation experience Knowledge of VMware virtualised infrastructure and operations Experience with enterprise data storage systems Experience in managing complex more »
deliverables. Problem Solving and decision making - Strong experience with solving complex problems. Excellent analytical skills. Ability to proactively identify problems, gather relevant data, perform rootcauseanalysis, evaluate results, consider alternatives and implications, and choose and implement best suited solution. Self driven and takes ownership and responsibility more »
SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, RootCauseAnalysis and Proactive Problem Repetition Avoidance. Contribute to a Cybersecurity knowledgebase comprising technical reference libraries, security advisories and alerts, information on more »
data to identify risks to delivery Championing a quality and test assist mindset across unit, integration, functional, non-functional testing Developing metrics and trend analysis for testing activities Triaging, analysing, and debugging issues and driving issues resolution with the team Initiating and completing test escape and rootcauseanalysis, testing lessons learned Recommending test process improvements and defect prevention actions Contributing to the wider quality improvement initiatives and technical radar Required qualifications, capabilities and skills: Bachelor's degree in Electrical/Computer Engineering, Computer Science, or equivalent practical experience. Experience in defining test strategies for complex more »
new rules or guidance · Support or take a lead in ad hoc CASS Enhancement projects project work (e.g. internal control testing + deep dive analysis across identified operational issues) · Help to ensure CASS incidents/breaches are appropriately recorded, reported, and escalated and rootcauseanalysismore »
as needed. Requirements: • 5+ years of Windows Active Directory and server administration experience. • Proficiency in Office 365 administration and PowerShell scripting. • Strong troubleshooting and rootcauseanalysis skills. • Familiarity with VMware virtualized infrastructure. • Experience with backup and disaster recovery solutions, especially Veeam. • Understanding of change management processes. more »
we compensate our delivery partners across Europe. Developing processes and mechanisms that address existing shortcomings and enable us to scale our growing business. Conducting rootcauseanalysis that allows us to understand the financial health of our delivery partners, and develop processes to drive these analyses at more »
of hours support on Bank Holidays/Weekends which is rota based between the engineers in the team. • 1st and 2nd Line Troubleshooting/Root-CauseAnalysis, Documentation write ups for Knowledge Base Articles • Be an integral part of the Support team in supporting and delivering all more »
members for a workstream within the service platform. Provide Level 3 support for the current service and take lead in in the analysis and resolution of issues reported in Production and UAT Perform rootcauseanalysis within and without application code for reported problems. Perform POCs more »
Bromley, London, United Kingdom Hybrid / WFH Options
Trust Payments
define problems - Communicate throughout any event, ensuring internal and external parties (including customers) are kept up to date - Track usage and maintain a trend analysis of system load, usage, and responses, allowing for proactive identification of issues - Perform diagnostic analyses of the application, network & related systems as and when … their own workload, in line with business requirements - Work with their line manager to provide necessary documentation & reporting on actions required/taken, including rootcauseanalysis of issues - Contribute to the management of disaster recovery processes, providing support within any incident as required and directed by more »
define problems - Communicate throughout any event, ensuring internal and external parties (including customers) are kept up to date - Track usage and maintain a trend analysis of system load, usage, and responses, allowing for proactive identification of issues - Perform diagnostic analyses of the application, network & related systems as and when … their own workload, in line with business requirements - Work with their line manager to provide necessary documentation & reporting on actions required/taken, including rootcauseanalysis of issues - Contribute to the management of disaster recovery processes, providing support within any incident as required and directed by more »
report operational risks. Lead assurance reviews in business areas, particularly during periods of change and growth. Support technical work such as stress testing, scenario analysis, and risk quantification. Review and challenge Risk and Control Self-Assessments (RCSA) across the business. Conduct rootcauseanalysis of operational more »
level understand of Windows Desktop Operating systems configurations Basic scripting tools knowledge, Command Shell Script Strong troubleshooting skills to including logging of issues and rootcauseanalysis Strong communication skills, required to present to leadership at all levels Strong English Skills - both written and spoken more »
Islington, Greater London, Clerkenwell, United Kingdom Hybrid / WFH Options
Dynamic Search
Azure - Respond to alerts from infrastructure monitoring and security tools, resolving issues promptly. - Support multi-site environments and associated infrastructure. - Perform problem management, including rootcauseanalysis and proactive risk identification. - Contribute to IT roadmap and service improvement plans, particularly focusing on VMware Horizon View and Azure more »
Employment Type: Permanent
Salary: £45000 - £60000/annum Salary dependant on experience
/Go development, AWS, and storage. Responsibilities: Develop network and datacenter infrastructure with consistent and straightforward designs. Support high-performance trading, addressing outages, conducting rootcauseanalysis, and expanding global infrastructure. Simplify complex systems and automate processes for seamless operation. Actively seek and apply new knowledge and more »
and Experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and rootcauseanalysis Understanding of current macOS, Jamf, iOS A high level understand of Windows Desktop Operating systems configurations - Office 365 & Windows more »
/experience required: Minimum of 1 year experience in a Support role, supporting end users Strong troubleshooting skills to including logging of issues and rootcauseanalysis Understanding of current macOS, Jamf, iOS A high level understand of Windows Desktop Operating systems configurations - Office 365 & Windows more »
monitoring plan and closely engage with second line on overall delivery. Identify and managing continuous improvement of the business control environment through ongoing assessments, rootcauseanalysis for incidents/complaints/sign offs, remediation and targeted deep dives. Work closely with SLOD to ensure risks are more »
GCP deployments, designing effective security solutions tailored to GCP services. Collaborate with cross-functional teams to respond to GCP-specific security incidents promptly, conduct rootcauseanalysis, and implement corrective actions. Stay current with GCP advancements, industry security trends, and best practices, sharing knowledge and insights with more »
is an engineer capable of delivering up to Level 3 technical support. The NSA additionally possesses basic management skills, including planning, setting priorities, providing rootcauseanalysis, and problem resolution and resource coordination. The NSA maintains a results-oriented focus and actively seeks responsibility and accountability for more »
to ensuring they are in line with product governance requirements and deliver fair value for customers Identifying and raising awareness of improvement areas through rootcauseanalysis in respect of FCA regulated complaints and E&Os and ensure these are fed into business training Providing information and more »