Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a ServiceDeliveryManager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services … with product owners, developers, architects, and business teams to deliver reliable, value-driven services-using automation and Azure technologies to reduce risk and improve performance. As part of the Service Management community, you'll help shape shared processes, manage SLAs, oversee operational changes, and support ongoing service improvements across the Technology pillar. We value flexible working, so you … success: Excellent communication skills, verbal and written Strong time management and organisational skills Leadership and influencing skills, able to collaborate across technical and business teams Analytical mindset focused on service improvements and automation opportunities Passion for delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with More ❯
The Senior ServiceDeliveryManager will be a key partner and own the day-to-day, as well strategic, relationships with internal teams and customers, ensuring consistency in engagement across the business and presenting metrics to demonstrate the successful delivery of services. As the Senior ServiceDeliveryManager, you will also manage significant … outages and provide problem management. You will work closely across the Technology function to ensure successful delivery of services to the business and help shape the operating model. You will also pick up feeds from numerous sources, with the aim of putting in place continual improvements. You will implement best practices while ensuring these are aligned to new ways … date with the newest technologies to develop your skills further. Department: Project Management Project Location(s): London - United Kingdom Compensation: 65.000 GBP P/A Responsibilities As a senior deliverymanager, you will be accountable for the effective delivery of complex high-risk products and services, will have strong communication skills, and will engage with senior stakeholders. More ❯
IT ServiceDeliveryManager - Mergers & Acquisitions £70,000 - £80,000 PA A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT ServiceDeliveryManager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting … directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long … term impact. Key Responsibilities * Lead a specialist M&A IT team * Own end-to-end IT delivery during acquisitions: due diligence to post-integration * Assess target company IT environments, risks and compatibility * Create and manage IT integration/separation plans, including TSAs and roadmaps * Oversee data migration, infrastructure alignment and app rationalisation * Ensure uninterrupted IT services and maintain high More ❯
IT ServiceDeliveryManager - Mergers & Acquisitions £70,000 - £80,000 PA A leading organisation undergoing rapid growth through acquisitions is seeking a high-calibre IT ServiceDeliveryManager to lead IT planning and integration for a fast-paced M&A programme with circa 10 acquisitions planned per year for the next four years. Reporting … directly into the Head of IT, you'll oversee a team decided to the successful integration of all acquired businesses, driving seamless IT integration, data migration, service continuity and post-merger optimisation while collaborating with stakeholders across the business. This is a strategic, career-defining opportunity for someone who thrives in fast-moving environments and is committed to long … term impact. Key Responsibilities * Lead a specialist M&A IT team * Own end-to-end IT delivery during acquisitions: due diligence to post-integration * Assess target company IT environments, risks and compatibility * Create and manage IT integration/separation plans, including TSAs and roadmaps * Oversee data migration, infrastructure alignment and app rationalisation * Ensure uninterrupted IT services and maintain high More ❯
Where Data Does More. Join the Snowflake team. As a Services DeliveryManager within EMEA, you are engaged at the account level in providing visibility, service reviews and reporting through all phases of the implementation lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work … multiple Snowflake teams to ensure customers' applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client's trusted advisor. AS A SERVICEDELIVERYMANAGER AT … internal and client meetings with thorough documentation and rigorous follow-up Manage client and project documentation, communications, meetings and required meeting follow-ups Track metrics around infrastructure performance and service requests Continually seek to improve Prepare and present service reports to clients Create, implement and track relationship roadmaps Help create and execute on the overall vision for serviceMore ❯
Where Data Does More. Join the Snowflake team. As a Services DeliveryManager within EMEA, you are engaged at the account level in providing visibility, service reviews and reporting through all phases of the implementation lifecycle. You will work hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. You will work … multiple Snowflake teams to ensure customers' applications are well designed and scale to the needs of their business. Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client's trusted advisor. AS A SERVICEDELIVERYMANAGER AT … internal and client meetings with thorough documentation and rigorous follow-up Manage client and project documentation, communications, meetings and required meeting follow-ups Track metrics around infrastructure performance and service requests Continually seek to improve Prepare and present service reports to clients Create, implement and track relationship roadmaps Help create and execute on the overall vision for serviceMore ❯
Salford, Greater Manchester, North West, United Kingdom
START in Salford
and recovery interventions to deliver innovative programmes that improve wellbeing, reduce isolation and support recovery thereby helping to improve people's lives. We are seeking an experienced and motivated ServiceDeliveryManager to lead the operational delivery of our flagship services. You will take full responsibility for meeting NHS contractual requirements and Key Performance Indicators (KPIs … ensuring services run smoothly, achieve outstanding outcomes and remain a trusted part of the healthcare pathway. Job Title: ServiceDeliveryManager Place of Work: START, Brunswick House, Salford M6 and various outreach sites as appropriate Hours of Work: Part-Time - 21 hours per week (Tues to Thurs, 9am4.30pm, with some evening and weekend working required with time … in lieu). Salary: £40,000 per annum FTE (£24,000 per annum actual for 21 hours per week) In this role, you will: Lead and manage a multidisciplinary delivery team, providing supervision, support and performance management Ensure accurate data, documentation and outcomes are maintained in line with Commissioner and organisational standards Drive quality assurance, ensuring learning is shared More ❯
We are supporting an outstanding London-based Law Firm that is expanding its team and seeking an IT ServiceDeliveryManager to join their team. This is an excellent opportunity to join a forward-thinking firm that encourages individuality and offers an excellent benefits package along with a superb starting salary. Our client is looking for a … ServiceDelivery professional with a Law Firm background and extensive experience with Office 365 . Whether you are currently at manager level or seeking the next step in your career, we want to hear from you. You should be able to demonstrate skills in servicedelivery improvements and the implementation of new systems. A dedicated … work ethic will help you succeed and reach your career goals. Key responsibilities include: Leading IT ServiceDelivery Projects Implementing new systems Managing day-to-day operations within the IT team Stakeholder management Identifying service improvement opportunities If you are interested in this role and meet the above criteria, please get in touch now to find out More ❯
We are supporting an outstanding London based Law Firm who are expanding their team and seeking an IT ServiceDeliveryManager to join their phenomenal team. This is an excellent chance to join a forward-thinking firm who are keen to encourage individuality along with offering an excellent benefits package as well as a superb starting salary … Our client is in search of a brilliant ServiceDelivery professional for this role; you must come from a Law Firm background and hold a wealth of experience within Office 365 to be successful. Whether you are at manager level currently or looking for that next step up, we want to hear from you! You must be … able to showcase your skills within servicedelivery improvements as well as the implementation of new systems. Having a dedicated work-ethic will see you prosper and reach success. The role will involve: Taking lead on IT ServiceDelivery Projects. Implementing new systems. Being involved within day-to-day operations within the IT team. Stakeholder management. More ❯
just over 1000 Two Circlers working from 13 offices across the world (London, New York, Los Angeles, Miami, Kansas City, Paris, Bern and Melbourne) who work cross-region to service our expanding international client base. As a ServiceDeliveryManager you will play a vital role in ensuring colleagues and clients get the best possible Technology … experience by applying ITSM knowledge and good practice while influencing the technical teams to remain customer and service focused. This role is an excellent opportunity to further build on your Service Management experience, where you'll be able to shape the service strategy for internal Workplace Technology, taking ownership of incident and problem management, driving proactive support … integration of our new markets and acquisitions as we rapidly expand. Your main duties & responsibilities: Developing, implementing and assuring ITSM practices across Workplace Tech to ensure timely and effective service for Two Circlers in our 13 regional offices and remotely Maturing our overall service approach and ensuring new or improved practices bed-in and are followed, drawing on More ❯
Endeavour has a fantastic long-term contract opportunity for an experienced ServiceDeliveryManager to join a large, reputable client based in London. The project will focus on: Servicedelivery for software application maintenance in Java frameworks. Kick-off of offsite deliveries in a wider transformation programme. The successful ServiceDeliveryManagerMore ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Searchability (UK) Ltd
IT ServiceDeliveryManager Opportunity for an experienced IT ServiceDeliveryManager to join one of Yorkshire's fastest growing managed service providers in their Sheffield office! Salary between £45,000 and £55,000 depending on experience plus benefits. Contact me on 07441348208 or email Who we are: We are one of Yorkshire … going through a period of rapid growth. We are a team of passionate IT professionals that bring their love of technology to our clients, we pride ourselves on excellent service and efficient support. Benefits: 20 days holiday plus bank holidays and your birthday off! Company vehicle. Continued development support through training and development. Lots of incentives and team social … events. What will you be doing? You will be responsible for multiple teams within the company, manging project delivery and the IT Support Engineers. You will be confident in managing close relationships, dealing with stakeholders in the business and ensuring a smooth efficient delivery of our IT Services. Essential Skills: Experience of IT Service Delivery. Proven experience More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Dawn Ellmore Employment Agency
Dawn Ellmore Employment are working with a top Law Firm in their search for an IT ServiceDeliveryManager to join their team! This exquisite opportunity is an excellent chance to join a well-established and thriving firm at their prime. With an excellent starting salary of offer along with hybrid working plus a bountiful benefits package … this is not to be missed! To be successful you must have prior experience as an IT Manager within ServiceDelivery from a legal or professional services environment. It is essential that you hone strong technical skills as well as being well-rounded with Office 365. Having experience with implementing systems is key as well as having … hard-working individual with a strong desire to succeed. Duties will include: Dealing with the day-to-day operations of IT within the company. Being the lead for IT ServiceDelivery projects. Ensuring that the IT service performance is monitored. Implementation of new systems. Identify service improvements and work in unison with stakeholders in the implementation More ❯
Harrow, London, United Kingdom Hybrid / WFH Options
Liberty
Are you an experienced ServiceDeliveryManager based in the South East, looking to lead a high performing team to provide an effective high-quality service, repair and installation works? We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid working between home and site/office Work-Life Balance : 25 days annual … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group servicedelivery of … contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through More ❯
Enfield, London, United Kingdom Hybrid / WFH Options
Liberty
Are you an experienced ServiceDeliveryManager based in the South East, looking to lead a high performing team to provide an effective high-quality service, repair and installation works? We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid working between home and site/office Work-Life Balance : 25 days annual … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group servicedelivery of … contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through More ❯
Maidstone, Kent, South East, United Kingdom Hybrid / WFH Options
Liberty
Are you an experienced ServiceDeliveryManager based in the Kent area, looking to lead a high performing team to provide effective high-quality service, repair and installation works? This role is hybrid, offering the flexibility of working from site, office and home. We can Offer You: Competitive salary : Company van or vehicle allowance plus hybrid … access, mental health support, fitness programs, and more Training & Growth : Ongoing professional development to keep you at the top of your game Your Role: Manage multi-disciplinary teams across service, repair and installations Provide an effective, high-quality service, repair and assist installation activities to domestic and non-domestic stock assets Oversee group servicedelivery of … contracts Deliver and report operationally to the Liberty Management Team on the operational performance and profit and loss of the gas service and repair Assist where needed all Liberty's subsidiaries and external clients Integrate the delivery team and assist in its delivery via the senior management team Manage Contract Supervisors, Field Teams and Administration Teams Through More ❯
About Us: Anglian is a leading national multi-branded company specialising in home improvements. We are committed to delivering exceptional service and innovative solutions to our customers. We are seeking a dedicated and skilled Payroll and HR ServiceDeliveryManager to join our team and support the Group HR Director in delivering a professional HR Shared … Service function. Role Purpose: The Payroll and HR ServiceDeliveryManager will play a crucial role in supporting the strategic roadmap for Payroll and HR Administration functions. This position focuses on providing professional HR shared services support, handling the administrative and transactional aspects of HR and Payroll, ensuring accuracy, compliance, and efficient service delivery. Key … such as onboarding, offboarding, and employee changes. Benefits Administration: Manage the administration of employee benefits programs, ensuring compliance. Oversee pension schemes, group income protection, and other group policies. Customer Service: Respond to employee and manager inquiries related to HR policies and procedures using a triage model. Collaborate with HR Advisors, Recruitment Team, and L&D colleagues to ensure More ❯
We have a rare opportunity for a ServiceDeliveryManager - Hauora role in a Marae owned and governed innovative Kaupapa Māori organisation, dedicated to our Mission: About the role: This role will bring a Kaupapa Māori lens to all aspects of servicedelivery leadership and management within the assigned Hauora cluster ensuring sustainable delivery … of strategic and annual planning priorities to promote and foster a positive and vibrant high performing workplace culture. Reporting to the GM Oranga, you will be an experienced people manager charged with delivering operational excellence across a wide range of Hauora related services and working in collaboration with other ServiceDelivery Managers. You will effectively lead, coach … and support Team Managers and kaimahi in the delivery of services, uphold TToH kaupapa and values and drive operational performance, compliance and continuous improvement to ensure contract specifications and funding obligations are met. Who we are: Te Taiwhenua o Heretaunga is a family-focused organisation. We've been working with whānau to achieve their goals and improve wellbeing for More ❯
Weymouth, Dorset, United Kingdom Hybrid / WFH Options
Ultra Electronics Group
Principal ILS Engineer/ServiceDeliveryManager page is loaded Principal ILS Engineer/ServiceDeliveryManager Apply locations Weymouth, Dorset, England, UK time type Full time posted on Posted 5 Days Ago job requisition id REQ-10629 Unleash the Power of Multi-Mission Excellence: Safeguarding the Seas for the World's Navies. Step … is to become a leader within the development of a complex SONAR system and design a support contract, whilst managing a team of engineers focused on the production and delivery of the system. The role will involve the management of TAFs and the creation and management of work packages, to ensure both ongoing and new work packages are scoped More ❯
Job Details: Core Services DeliveryManager Full details of the job. Vacancy Vacancy Core Services DeliveryManager Job Reference Number Job Reference Number VN1223 Employment Type Employment Type Permanent Job Advert Join Our Team as a Core Services DeliveryManager! Do you have experience in the events and exhibitions industry? Are you a competent … in the six aspects of Scope, Schedule, Financial, Risk, Quality and Resources?If so, we want YOU! As our Core Services DeliveryManager, you will manage the delivery of Core Operations at show site, including Electrics, Stand Fitting, Floor Covering and Furniture. Main Duties include: Evaluate, assess and manage all the associated risks involved that may affect … the delivery of the project Working from the information from the Account managers brief and any additional works orders provided. Ensure H&S compliance is adhered to by all staff (internal and appointed Contractors) which includes the checking that the relevant training is undergone. Be responsible for the delivery of the project meeting the minimum expected outcomes & benefits More ❯
Our retail client is looking for a ServiceDeliveryManager to join on a permanent basis and lead the seamless delivery of the Global ERP Microsoft Dynamics 365 IT services, focusing on proactive service management across a complex, heavily integrated ecosystem. The brand recently went live with the ERP programme in the UK and is … days in central London offices - Salary: £80,000 - £90,000 per annum, dependent on experience, plus benefits and bonuses The successful candidate will have: ITIL framework or similar IT service management qualifications Extensive servicedelivery management experience within an ERP programme Experience with project management methodologies Familiarity with service transition tools and platforms We are happy More ❯
Merton, London, United Kingdom Hybrid / WFH Options
N Consulting Limited
Role: IT ServiceDeliveryManager Location: Wimbledon Work Mode: Hybrid Domain Experience: Insurance Job Description: Experience: 20+ years in IT servicedelivery, 5+ years in insurance domain. Should have managed multiple large projects/programs. Education: Bachelor's degree; PMP, ITIL, Agile certifications preferred. Domain Knowledge: Expertise in insurance processes and regulations. Technical Skills: Familiarity More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Dawn Ellmore Employment Agency
Dawn Ellmore Employment are supporting a top tier Law Firm in London in their search for an IT ServiceDelivery Manager. For this role you must have prevous experience working in a legal environment and have solid managerial experience in Service Delivery. The successful candidate will receive an excellent starting salary along with a brilliant benefits package … plus hybrid working! To be successful you must be able to showcase your wealth of knowledge in ServiceDelivery from a Law Firm as well as be keen to succeed in a new challenge. Having superb communication skills both written and verbal is key along with Office 365 experience. The duties will include: Leading IT ServiceDelivery Projects. Day-to-day operations within the IT Team. Dealing with stakeholder management. Identifying and resolving service improvements. Implementing new systems. This is an incredible opportunity which will not be around for long. Get in touch now to find out more... Dawn Ellmore Employment aims to respond to all applicants, however due to the number of applications received More ❯
Job Role: ServiceDeliveryManager Location: UK Reporting to: Global Client Experience Director Established in 1984, MAK-SYSTEM's vision is to design, develop, and deliver globally best-of-breed software to manage Blood, Plasma, Tissue, and Cells from end to end using the best technologies and functionalities for the patient's benefit. Our software solutions continuously … with customers as a trusted advisor who deeply understands their unique challenges and goals. Create and manage existing relationships with your allocated clients. Strong relationships and best in class service are critical to the success of this role. Identify and build relationships with key influencers and decision-makers within the executive teams of our customers Manage and deliver per … Service Level Agreement. Deliver periodic Service Reviews with allocated clients following contract requirements Manage service transition into production for newly acquired customers. Take ownership for critical and escalated incidents for allocated clients. Organize yearly activities and provide visibility to involved parties. Participate in defining and negotiating support frameworks for new customers. Continually review existing processes, procedures and More ❯
We have partnered with a company who are seeking an experienced SAP ServiceDeliveryManager to take ownership of global BAU support operations for SAP, with a particular focus on S/4HANA. With 18 months left in a significant S/4HANA transformation journey, this role offers the opportunity to shape the future of SAP servicedelivery and ensure operational excellence. Key Responsibilities Lead day-to-day support operations for SAP technologies across a global environment, ensuring optimal performance, availability, and compliance with SLAs. Oversee Incident, Problem, and Change management processes, acting as the escalation point for support-related issues. Manage vendor relationships for SAP support and Application Management Services (AMS). Drive continuous … improvement through KPI monitoring and service optimisation. Ensure compliance with internal controls, audit requirements, security standards, and licensing regulations. Lead SAP change and release management processes. Provide strategic direction for BAU SAP projects. Line manage a multi-functional SAP support team, including functional consultants, BI development, and governance. About You Proven track record in leading application functions through significant More ❯