51 to 74 of 74 Service Delivery Manager Jobs

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯

Customer Success team are vital to the business as they are responsible for client retention and referral through strong customer relationships, alongside account growth through leads generated and chargeable service management. The Senior Service Delivery Manager is responsible for taking personal ownership of the operational relationship between the client and Six Degrees, ensuring the delivered services … meet the customer’s requirements and are performed as expected. Role Requirements Previous experience in Service Management role, preferably within the Managed Service Provider industry. Ideally, we are looking for the Senior Service Delivery Manager to manage contractual performance of services within the agreed SLA, and influence actions which are required to mitigate or remediate … needs, our Talent Acquisition team will reach out to schedule a call. If all goes well, you will be invited to participate in an interview with your prospective line manager and team members, where you will discuss your suitability for the position and learn more about Six Degrees. For certain critical roles, we may conduct a second and final More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £75k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £75k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £75k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £75k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £75k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

Role: Service Delivery Manager Location: City of London Salary: Up to £75k Flexible working: 3 days per week in the office My client, a leading organisation in the insurance sector, is seeking an experienced Service Delivery Manager to join their team. This is an excellent opportunity for someone with solid insurance experience (particularly London More ❯

About the Role We are looking for a highly capable Service Delivery Manager to join the Retail Implementation Team at a leading UK retailer. This team is responsible for delivering new IT solutions and enhancing existing technologies across stores in the UK, Republic of Ireland, Channel Islands, and our Franchise Partner network. Initially this is an … hardware to support peak trading periods Expanding Self Check Out (SCO) capacity Supporting the rollout of new till-scanning hardware This is a hands-on role that requires strong service delivery management skills, the ability to work across a variety of internal teams and suppliers, and a commitment to driving successful project outcomes. Key Responsibilities Lead the day … to-day delivery of small to medium-scale retail IT implementation projects Manage relationships with project stakeholders, ensuring clear communication and high satisfaction Collaborate with 3rd-party suppliers to build strong, productive partnerships Scope and assess project requirements to align with business goals Plan, monitor, and report on implementation activities, dependencies, and timelines Coordinate and manage internal and external More ❯

The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role in … delivering scalable, high-quality data solutions that drive analysis and strategic decision-making across the business. As the Data Manager, you'll report to the Head of Business Solutions, leading a mixed team of Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues … receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day More ❯

The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role in … delivering scalable, high-quality data solutions that drive analysis and strategic decision-making across the business. As the Data Manager, you'll report to the Head of Business Solutions, leading a mixed team of Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues … receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day More ❯

The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role in … delivering scalable, high-quality data solutions that drive analysis and strategic decision-making across the business. As the Data Manager, you'll report to the Head of Business Solutions, leading a mixed team of Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues … receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and our internal customers across our Operations, Risk & Compliance, Finance & Legal practice areas. Key Duties & Responsibilities The role will include, but is not limited to: Day More ❯

help you grow in your career through amazing experiences, our apprenticeship scheme, and development programmes. At Costa, you can go beyond the day-to-day. And as a Senior Service Delivery Managerthere’s never been a better time to join. This role will ensure the delivery and maintenance of robust, resilient technology systems and services to support … the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity, with some pretty brilliant perks … future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players. What you’ll do Being a Senior Service Delivery Manageris about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be: the More ❯

Service Delivery Manager - Finance & Back Office Applications Circa £70k per annum + benefits (Up to 20% bonus, life assurance and 25 days holiday + bank holidays) Hybrid - 2 - 3 days per week in Parklands office Our client is a Global FTSE 250 organisation undergoing a major transformation under a new CIO. Over the next three years, the … federated model to a centralised global structure, supported by significant investment in technology and a new global outsourcing model for IT operations. This role sits within the Infrastructure and Service Operations team and will be responsible for overseeing the delivery and performance of a suite of finance and back-office applications provided by an outsourced vendor. You'll … needs Thriving in fast-paced, complex environments Winning hearts and minds across diverse stakeholder groups Working with third-party and offshore providers to deliver high-quality services Applying ITIL service management principles Experience or knowledge of SAP/S4 Hana and other financial platforms Please apply directly with your CV. If suitable, we'll be in touch to share More ❯

Job summary As a Service Design & Introduction Lead at UKHSA, your primary responsibility is to ensure that digital and technology services supporting the agency's critical public health mission are transitioned into live service safely, effectively, and in a way that supports operational readiness and long-term sustainability. You will play a vital role in supporting UKHSA's … the three positions will be expected to Matrix manage their peers' workloads. This involves impacting, prioritising and allocation of work. Line management responsibility will remain with G6 Head of Service Delivery. Main duties of the job Lead the transition of projects and services into operation, working with delivery and enterprise teams, ensuring transition processes follow defined governance and … suppliers, and tools are in place to support operational teams, enabling the smooth handover of new/changed services into the live environment Drive transition activities to meet agreed delivery timelines without compromising the quality or safety of live services that underpin UKHSA's public health operations Make evidence-based recommendations on service rollout approaches, early-life support More ❯

countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion … in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world Job description: Salary: £37,000.00 Location: Hams Hall Hours: 40 hours per week, Monday to Friday The Customer Service Delivery Manager is a critical position within our Key … or support internal and external weekly sync meetings and drive completion of relevant actions Manage the preparation and implementation of monthly and quarterly client meetings, providing insight into all service-related matters. Work with nominated clients to develop an understanding of their needs and ensure they are met. Liaise with other Arvato departments to progress any ad hoc operational More ❯

Driving Excellence in Technical Support! Join us as a Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing … our services and driving continuous improvement. About us We are a rapidly growing Omnichannel SaaS organisation on a mission to boost productivity, improve customer service, and increase efficiency across various industries. Based in Manchester, UK, our influence spans five continents, with offices in Barcelona, Miami, Melbourne, and South Africa, and we're not done yet- we're still growing … customer success through exceptional support. • Prioritise effectively, identifying and resolving root causes of recurring issues. • Demonstrate expertise in technical support, maintaining professionalism in all interactions. • You will ensure quality delivery in every customer interaction. Who is suitable for this role? • Proven track record as a Service Desk Manager or similar role • Proficiency in help desk and remote More ❯

travel (3 days per week) Package: Competitive salary + bonus + security clearance support Industry: Technology/Government/Enterprise IT What You'll Be Doing Leading complex software delivery projects across agile, hybrid, and waterfall environments Owning scope, timelines, budgets, risks, and reporting - ensuring projects land successfully Acting as the key client contact from planning through to go … margin performance across your projects Partnering with Sales and Pre-Sales to shape, price, and win new business Leading internal and external teams, mentoring others, and developing talent Ensuring delivery aligns with client contracts, licensing, and capability boundaries Championing the brand and delivering continuous value across accounts Main Skills Needed Strong track record delivering IT and software projects in … consulting or services settings Deep understanding of governance, commercials, and delivery metrics Comfortable working across Agile (ideally SAFe), hybrid, and traditional models Excellent client relationship skills, with confidence engaging at senior levels Skilled in risk management, issue resolution, and navigating delivery complexity Experience working with UK government clients and secure environments Ability to support pre-sales, shape SoWs More ❯

Account Manager - Technology Development Services Manchester (Hybrid - 2 days in office) £35,000 - £50,000 + Quarterly Bonus We're looking for a commercially savvy Account Manager to take ownership of a portfolio of long-term, high-value technology partnerships worth over £8m in annual revenue. You'll be at the heart of our "land and expand" strategy … Engineering) to understand their journey, identify upcoming needs, and bring the right internal specialists into the conversation at the right time. You'll also work closely with our agile delivery teams, project managers, and technical experts to ensure smooth, high-quality delivery. You'll be both the client's voice internally and the team's voice externally , ensuring alignment … senior stakeholders Proactively identifying growth opportunities and securing renewals/rate uplifts Translating client briefs into clear requirements, bringing in presales support as needed Balancing multiple priorities while keeping delivery on track Attending client meetings (UK-based) and visiting our delivery teams in Eastern Europe every 2 months What we're looking for Proven account management track record More ❯

from our existing client base in Temenos. To achieve this, the SVDM will need to effectively demonstrate the distinct advantages of our services, emphasizing key differentiators and leveraging our delivery capabilities and partner network. Building a trusted partnership with clients, the Services Business Development Lead acts as a reliable business advisor, assisting in defining the most effective services offerings … Managers, Regional Services Directors, and Area Services Managers to ensure the establishment of profitable and efficient services offerings. OPPORTUNITIES You will assume accountability for generating and successfully concluding profitable service revenues from the established client base within the designated region. You will gain a deep understanding of each client's business, operations, and industry trends. Recognizes the client's … benefits of Temenos services and solutions to clients and collaborates with the Account Management teams. You will collaborate with the Services Engagement Director, Regional Services Director, and Area Services Manager to generate profitable business directly or through partners, based on projected account potential and service line capability. You will establish and maintain long-term professional relationships with client More ❯

Overview The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at AWS. In this role, you will manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You will leverage your IT and/or Management … Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. You will be responsible for building and managing a team of Delivery Consultants and/or Engagement Managers, working with customers and partners to architect and implement innovative solutions. You will routinely engage with Director, C-level executives, and governing boards, while being responsible … using the AWS Cloud, working with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Responsibilities Building and managing a high-performing team of Delivery Consultants Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features Developing and overseeing the implementation of innovative More ❯

on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica. As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects … time, within budget, and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll … strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuous improvement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication skills, with the ability to present confidently and lead customer workshops. PRINCE2 Practitioner qualification. Strong More ❯

on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica. As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects … time, within budget, and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll … strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuous improvement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication skills, with the ability to present confidently and lead customer workshops. PRINCE2 Practitioner qualification. Strong More ❯

on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica. As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects … time, within budget, and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll … strong communication with customers and internal teams. Support customers in preparing for testing and training. Drive continuous improvement and champion governance policies (PPM) within Civica. Experience as a Project Manager delivering software solutions. Local Government sector knowledge/experience is highly desirable. Strong communication skills, with the ability to present confidently and lead customer workshops. PRINCE2 Practitioner qualification. Strong More ❯