1st/2nd Line Support
- Hiring Organisation
- Adria Solutions Ltd
- Location
- City, Manchester, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 28,000 - 35,000 Annual
resolve tickets using the company s helpdesk system. Install, configure, and maintain IT equipment. Escalate complex issues to senior engineers as required. Maintain excellent communication with users, keeping them informed throughout the support process. Skills & Experience: Proven experience in a 1st/2nd line IT support or helpdesk role. … ability to resolve issues efficiently. Experience with Office 365, Exchange, and on-premise environments. Confident with hardware installation, maintenance, and problem resolution. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Benefits: Excellent career progression and training opportunities Good holiday entitlement Interested? Please Click ...