51 to 75 of 296 Support Specialist Jobs

Time Appointments are working on behalf of a prestigious financial services establishment based in Ipswich, who are recruiting for a professional, customer service driven Technical Support Assistant to join their team. This is a fantastic opportunity to join one of the employers of choice in the area who truly value their staff, offer exceptional benefits, and continuously invest in … and personal development for their employees. Skills & Experience Required: Proven customer service or administrative experience gained from a professional regulated environment, or a similar role providing technical or digital support advice An understanding of anti-money laundering (AML) issues and ID verification processes (preferred) A strong customer service/customer focussed ethos Ability to work under pressure and in … including the use of Microsoft software A diligent worker with a high level of attention to detail Strong communication skills, written and verbal Key Duties & Responsibilities: Delivering outstanding digital support to clients, with a sympathetic view of their needs and reasons for getting in touch Supporting clients on-boarding onto systems, providing timely responses and resolutions of support More ❯

Databricks is hiring an experienced IT Support Specialist to help scale and optimise our business processes, working with users globally to improve productivity and provide in-person service at our London office by resolving an array of technical issues. You will be a vital member of the IT Support team and ensure the best possible user experience … the bar for providing capabilities to facilitate exceptional customer interactions with all Bricksters through tickets, systems, AV, and other mediums of engagement. The impact you will have: You will support our core platforms - user support, ticketing, procurement, and provisioning. You will take ownership of customer issues escalations as a member of the IT support staff, applying your … Work collaboratively across IT and serve as an ambassador for the IT organization with our internal stakeholders. Provide the best customer service experience for all Bricksters when troubleshooting their support requests by applying your technical skills, problem-solving abilities, and specialized knowledge to educate our workforce. Maintain the asset inventory system and ensure all hardware/software allocations are More ❯

agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product, and … opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production, campaign trafficking, analytics and more. If you're looking to get your foot in the door at an amazing software company where you … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

always look to the future and embrace change with an unmovable spirit and the courage to build for what comes next. Our vision is to bring adaptive innovation to support our nation's most important missions through the seamless integration of advanced technologies, elite minds, and unparalleled agility-leveraging a foundation of speed, flexibility, and ingenuity to strengthen and … protect our nation's vital interests. Requisition #: 982 Job Title: IT Support Specialist Job Title for Careers Page: IT Support Specialist Location: 6585 Surveillance Loop, Bldg 6002 Aberdeen Proving Ground, Maryland 21005 Clearance Level: Active DoD - Top Secret SCI Required Certification(s): • CompTIA Security+ CE (or equivalent IAT-II certification; e.g., CompTIA Security+) SUMMARY Agile … Defense is seeking an IT Security Support technician for a temporary assignment (up to 6 months) to support the information system security and VTC requirements ensuring AMC- wide SCIFs meet Defense Intelligence Agency (DIA) regulations and policies regarding IA, Cybersecurity and Incident Response. The information security support personnel assists in the management, scheduling, verifying and monitoring of More ❯

Deskside Support Technician Washington DC, but will move to Merrifield, VA eventually (100% on-site) Current Secret Clearance We are looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC. ESA V is an IT Services program supporting several customers. The program provides a range of IT services … including help desk, deskside support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, among others. The types of work a candidate for these positions should expect to perform include but aren't limited to the following: • Deskside support for any user where a ticket has been dispatched from the Service Desk … or identified by the on-site user base • Break/Fix support for government provided end-user computer devices, such as replacing hard drives or batteries which fail • Installation of specialty software which is not already packaged in SCCM • Removal of devices from the network as directed by Security • Assess issues and diagnose problems with printers • Install printer toner More ❯

This team prides itself in providing high-quality customer support. A key part of the deskside support staff's job is interfacing with customers and leaving the customer with his or her problem resolved, in a very timely manner. As such, the ability to prioritize work based on ticket and customer priority, the ability to communicate clearly and effectively … and the ability to work across multiple teams without direct supervision are all critical to the success of the individuals selected for these positions. Some members of the deskside support staff will also provide technical support to the senior management offices and senior leadership offices within the Department of Justice. Due to the critical importance of the work … done in these offices, timely and professional response to all incidents and service requests must be achieved. This "white glove" service may sometimes require after-hours support to be provided. All work for the team will be tracked in a ticketing system. The ticketing system will be utilized to track performance with negotiated service level agreements and to measure More ❯

Responsibilities OBXtek is hiring a highly qualified Mid-Level (Journeyman) IT/Network Support Specialists to support our new U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) in multiple locations including the El Segundo, CA and the Colorado Springs … in the El Segundo, CA and the Colorado Springs, CO areas Principal Software Systems Engineers located in the El Segundo, CA area. The Mid-Level (Journeyman) IT/Network Support Specialists that will support cybersecurity shall have: Knowledge in managing technical projects with emphasis on cybersecurity development, cyber integration, system (network) engineering, requirements development, software engineering, and algorithm … acquisition plans, technical readiness assessments, contract data artifacts, technical requirements/compliance documents, and evaluation criteria, etc.) for rigor, adequacy, and completeness The Mid-Level (Journeyman) IT/Network Support Specialists that will provide System Network and Administration support shall have: Knowledge in system (network) engineering, technology development, government acquisitions, and space and intelligence systems Experience with DoD More ❯

Responsibilities OBXtek is hiring for a number of highly qualified Senior IT/Network Support Specialists to support our new U.S. Space Force, Space Systems Command Space Domain Awareness and Combat Power (SDA&CP) and Battle Management Command, Control and Communications (BMC3) Support Services contract (Hemisphere) in multiple locations including the El Segundo, CA, Colorado Springs, CO … Software Systems Engineers located in the El Segundo, CA area Senior Principal Software Systems Engineers located in the El Segundo, CA area. The Senior and SME IT/Network Support Specialists that will support cybersecurity shall have: Knowledge in managing technical projects with emphasis on cybersecurity development, cyber integration, system (network) engineering, requirements development, software engineering, and algorithm … acquisition plans, technical readiness assessments, contract data artifacts, technical requirements/compliance documents, and evaluation criteria, etc.) for rigor, adequacy, and completeness The Senior and SME IT/Network Support Specialists that will provide System Network and Administration support shall have: Knowledge in system (network) engineering, technology development, government acquisitions, and space and intelligence systems Experience with Intelligence More ❯

Job Title : Technical Support Specialist Location : Remote Compensation : Performance-based rewards tied to issue resolution and customer feedback Job Description : Join us as a Technical Support Specialist and provide technical assistance to our users. If you have a knack for troubleshooting and resolving technical problems, we want you on our team! Responsibilities : Provide technical assistance and … troubleshoot issues Ensure quick and effective resolution of technical problems Maintain high customer satisfaction through excellent support Requirements : Proven experience in technical support Strong problem-solving and technical skills Excellent communication and customer service skills More ❯

IT Support Specialist - Unified Communications Telecoms Location: Hybrid Alderley | Salary £28,000 £35,000 DOE Are you a technically minded IT specialist working within Unified Communications with a passion for seamless communication and connectivity? My client is looking for several experienced Unified Communications Specialist to join their IT team and help the delivery, support, and … working with cutting-edge UC tools and making a real impact across the business, this role could be a great fit for you! Working as part of the UC Support Specialist Team based, youll work to support business customers, taking ownership of tasks and dealing with queries efficiently. They are looking for a Unified Communications/Telecoms … Specialist that has previous experience and knowledge of: 1st and 2nd line technical support, assisting customers with problem resolution Technical aspects of telecommunications/connectivity, ideally in a business-to-business support role Manage and support enterprise-level UC solutions, including VoIP telephony , managed Wi-Fi , and connectivity platforms . Configure and troubleshoot systems such as More ❯

Job title: Technical Support Coordinator/Specialist Job location: London, UK (5 Days Onsite) Job type: Contract Client: Wipro Mandatory Skills: Technical Support Experience: 5-8 Years Key Qualifications Passionate about customer service and end-user experience. Ability to assess customer support needs and provide solutions or refer them to other support options available. Experience … phase of end-user support. Effective communication skills that enable comfortable conversations with both small groups and individual users. Job Description Under the supervision of the Places Technology Product Support Manager, a Places Technical Support Coordinator/Specialist team member is responsible for: Providing end-user desktop support for internally developed software solutions, ensuring high customer … for resolution. Providing application training for new users to ensure a smooth onboarding experience. Adapting to change as products evolve. Education/Experience Previous help desk or customer technical support experience. Troubleshooting skills. Customer service skills. Software proficiency. Experience with ticketing systems and remote support tools. More ❯

ASD is seeking a VIP Support Specialist who will be responsible for providing an outstanding level of direct customer support to OUSD(C) VIP users. The VIP Support Specialist will have extensive experience in face-to-face VIP end-user technical support for desktop/laptop computers and mobile devices, experience in the JSP … environment. This position requires onsite Monday through Friday support at the Pentagon and after-hours or weekend support as needed. The ideal candidate must be proficient with MS Windows with a minimum of 4 years' experience administering, in-depth understanding of modern Microsoft Active Directory (AD) infrastructure, complete understanding of Microsoft Windows 365 and Microsoft Suite, experience in … TCP/IP and VMware Virtualization technologies, and experience in DoD practices. Responsibilities include the following tasks: Provide face-to-face VIP end-user technical support for desktop/laptop computers and mobile devices. Provide technical support on Microsoft operating systems and network services. Configure Microsoft Office user settings as required. Oversee JSP Add, Move, and Change VIP More ❯

Job Details Job Description: The Application Support Specialist will review, analyze, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics. Applications requiring support include Analytic Business Intelligence tools and Customer Relation Management (CRM) tools, like Pega. Works with end-users, stakeholders, and the O&M team daily … This individual must also be familiar with issue tracking systems, like Jira, to track tickets and tasks. Individuals with SQL skills are preferred. Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems through phone, email, or chat. Resolves computer software and hardware problems of users, and acts as a contact for More ❯

Position Summary: GoldenTech is seeking a skilled and reliable VTC Support Specialist to support the Defense Health Agency (DHA) Video Network Center (VNC). The ideal candidate will play a critical role in ensuring the operational readiness and sustainment of DHA's video and communication infrastructure across CONUS and OCONUS locations. Key Responsibilities: Monitor, manage, and troubleshoot … incoming communications and support tickets via ServiceNow, Microsoft Teams, and phone. Provide operational support for DHA-managed video and communication platforms, including troubleshooting, site testing, and assisting with endpoint connectivity. Maintain working status and interface with vendors to support the following technologies: Cisco CUCM, Finesse, Jabber, VCS, UCS Windows Server 2016/2019 Active Directory Pexip Infinity … Platform Amazon AWS Dell ESXi & VMware vSphere Vyopta, T-metrics, RightFax HP/Poly endpoints Assist MTFs/sites with connectivity requests to the enclave and ensure smooth integration. Support video/audio endpoint communication and DHA's VHI/VH/TH/TBH programs across multiple platforms and networks. Required Qualifications: General networking experience and understanding of More ❯

We are currently recruiting on behalf of one of our Cambridge based clients who are looking for an Application Support Specialist to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members on bespoke, in-house applications, and escalating where necessary Providing … training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain and update software Working with large datasets and assist with data management across the company Ensure compliance with company policies and procedures Contribute and assist with software projects and upgrades The successful candidate will have: Experience in More ❯

Overview JOB TITLE: Infrastructure Support Specialist GOVERNMENT AGENCY U.S. Department of Justice - Antitrust Division (ATR) DURATION: 3-4 Month Contract (Potential for Extension) POSITION INFORMATION : Washington, DC (Onsite 4 days/week, 1 day remote) CLEARANCE: Active Public Trust preferred; Current or prior Secret or Top-Secret clearance is highly desirable; DOJ public trust clearance must be adjudicated … their mission. ITC is located in Fairfax, VA andoffers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. We are seeking a highly skilled Infrastructure Support Specialist to join our team supporting the Department of Justice Antitrust Division (ATR) in Washington, DC. This is a short-term 3-4 month contract with the potential … Linux environments, including cloud operations in Azure. You will play a key role in maintaining the health, security, and performance of the division's IT infrastructure while providing technical support to ongoing network and cloud operations. Responsibilities Monitor the health and performance of IT infrastructure systems and proactively address issues. Support day-to-day infrastructure operations, including network More ❯

BUSINESS SUPPORT SPECIALIST What you will be doing? In this role, the Business Support Specialist Professional will be responsible for performing a wide range of administrative tasks in support of the various organizations assigned. Such tasks may include record keeping, test administration, ad hoc research, data entry of quality control metrics, scheduling applicants, verifying test … scores, monitoring test labs, processing travel orders and other administrative tasks as needed. The Business Support Specialist professional will be passionate about customer service, team work, task completion and being organized. Specific skills needed to perform well in this role: Ability to assist applicants in navigating pre-selection process with scheduling for various appointments needed for recruitment process. … entering on duty. Ability to assist employees with preparing for deployments, developing strategies, and reporting quality control metrics as part of global assignments. Ability to train any incoming Business Support Specialists that are replaced. Ability to prepare official travel orders with knowledge of Joint Travel Regulation (JTR) and reimbursement packages for relocation as needed (OPTIONAL). What will you More ❯

through innovation. Join the transformation and innovate with us. Overview BlueHalo, an AV Company, is seeking the right candidate to join our Tailored Intel Solutions team as a Mission Support Specialist with unique opportunities to apply special technology solutions to real-world mission problems. This team is responsible for supporting capability development, managing unique customer expectations, evaluating and … mission needs. This is a critical role that contributes to our customer capabilities, our company solutions, and our mission-first culture. You'd like to do this: The Mission Support Specialist is responsible for overseeing many aspects of customer coordination and execution of critical customer support including but not limited to, training, deliveries, phone support, and … mission solutioning. This role helps to bridge the product teams with the customer end-users and maintains the high level of support and shaping the future of the capabilities we deliver. Specific experience and expertise in low-vis operations and tradecraft, understanding of Ubiquitous Technical Surveillance (UTS), Technical Signature Reduction, and familiar with Special Operations Command practices - including technologies More ❯

innovator revolutionising recruitment with a flexible, user-friendly, AI-enhanced applicant tracking system that simplifies hiring from job adverts to onboarding. Were looking for a thoughtful, people-focused Client Support Specialist to join our friendly team, building strong relationships with our business clients and helping them get the very best out of our platform. If you love building … relationships, providing top-notch support, and making a genuine difference to the people you support, this role is for you! What Youll Do Working closely with our Head of Customer Services, youll be a trusted guide for our business clients, helping them navigate our user-friendly platform with ease. By building strong relationships and conducting regular check-ins … youll ensure our clients feel supported and confident. Providing timely, friendly support via CRM, phone, and email, answering questions about platform features, workflows, and configurations. Delivering short, engaging training sessions for Hiring Managers and HR teams to boost their confidence. Building trusted relationships through regular check-ins, offering guidance on recruitment best practices to enhance client success. Collaborating with More ❯

Overview Nakupuna Consulting is seeking a highly skilled SharePoint Developer and Support Specialist - Tier 2 to provide advanced support and development capabilities across SharePoint Online (SPO) and SharePoint Subscription Edition (SE) environments. This role blends hands-on troubleshooting with development expertise, helping to resolve complex issues, build custom solutions, and maintain system health. The ideal candidate will … have a strong background in SharePoint Online, Power Platform, and Dataverse, along with user support experience. They should be skilled in automation, solution customization, and driving operational excellence across collaborative environments. Responsibilities The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties …/libraries, and Power Platform integrations. Development & Customization: Build, debug, and enhance SharePoint solutions using SPFx, PowerShell, PnP, JavaScript/TypeScript, and Power Platform (Power Automate, Power Apps). Support branding, site templates, and user experience enhancements. Workflow Automation: Support and maintain Power Automate workflows and legacy SharePoint Designer workflows. Integration Support: Assist with integrations between SharePoint More ❯

VTC Field Support Specialist needed in the Columbia, MD area needed. Must have TS/SCI with polygraph security clearance! Are you ready to make a meaningful impact with a company that values your technical ambition? Join us and experience a company where your contributions truly make a difference! Responsibilities Include: -Installing, operating, maintaining, repairing and modifying end … user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios. -Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. -Troubleshooting and solving technical issues related to end user equipment hardware and software -Ensuring … Proficient in working with end-users remotely Familiar with Active Directory security and policies Excellent analytical and problem solving skills Outstanding communication skills to relate with team members and support workers DoD 8570 IAT Level 1 Certification Approximate Salary Range: $48,000 - $52,500 A variety of factors impact the final salary offered, including, but not limited to, geographic More ❯

What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with … Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management … and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections More ❯

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Mid to provide in-depth technical support for the USDA Customer Experience Center (CEC). The role requires expertise in troubleshooting and resolving incidents, managing change requests and work orders, and supporting on-site and remote IT services. This role operates under general supervision to deliver consistent … and high-quality support, maintaining USDA's IT standards and ensuring reliable, effective end-user services. Duties & Responsibilities Provide Tier 2 technical support for hardware, software, and network issues that Tier 1 support cannot resolve. Respond to and manage incidents, change requests, and work orders through the USDA ITSM system (e.g., BMC Remedy Helix or ServiceNow), ensuring … details are documented accurately. Troubleshoot user problems by simulating or recreating issues to identify solutions, performing necessary configurations, installations, and repairs. Escalate complex or unresolved issues to Tier 3 support, including full details of troubleshooting steps and relevant user and system data. Manage user accounts through Active Directory, including unlocking accounts, updating information, managing group memberships, and assisting with More ❯

Summary The MIL Corporation is seeking a Tier 1 Service Desk Technician (Help Desk Support Specialist II) for a full-time position as part of an ongoing contract in Washington, DC. This role supports a Treasury client and may require work shifts extending into the evening (up to 10 PM). Candidates will provide technical support, customer … service, and documentation assistance as part of a 27-person IT support team on-site. This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements. Responsibilities Provide Tier 1 customer service support during assigned 8-hour shifts. Respond to IT issues and service requests for equipment, peripherals, and software. … Log incidents and service requests in the incident management system (ServiceNow). Escalate calls and unresolved issues to higher-tier support teams as necessary. Deliver first-call resolution (FCR) for known technical issues. Assist with account management, including profile modifications, account setups, and security group updates. Support remote access, mobile device troubleshooting, and shared drive access management. Create More ❯

Desktop Support Specialist I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the … WAPA also manages and markets power from 56 federal hydroelectric power plants, which generate clean and renewable energy for 40 million customers. Epsilon provides comprehensive and high-quality IT support to WAPA in the areas of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and … Project Management. An average day: The Desktop Support Specialist I is responsible for providing essential support for desktop and laptop PCs, ensuring compliance with licensing and regulatory requirements. Your role involves offering technical assistance to users, resolving IT support tickets, and assisting with software and hardware installations. You'll also provide support for Microsoft Teams More ❯