76 to 100 of 195 Support Specialist Jobs

Customer Services Technical Support Specialist Location: Hybrid/Remote (1 Day every 2 Weeks) Type: Full-Time, Permanent Salary: £26,500 – £30,000 depending on experience benefits (37 days annual leave) We’re working with a growing digital solutions provider that supports engagement across the education and non-profit sector. They are looking to bring in a Customer … Services Coordinator to join their customer operations team. This is for someone who enjoys problem-solving, engaging with people, and delivering practical support that makes a difference. This is a great opportunity for someone with strong customer service experience who wants to expand their skills in digital platforms, technical support, and training delivery. What you’ll be doing … Acting as first point of contact for customer enquiries via phone, email, live chat, and ticketing Responding to and prioritising support requests, taking ownership through to resolution Delivering training to new and existing customers both online and face to face Keeping support and user documentation up to date Recommending improvements to internal processes and sharing best practice What More ❯

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance … to customers. KEY RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed … in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised More ❯

AIM OF THE ROLE Working as part of a support team and with a passion for providing and promoting outstanding customer service at all times, the Support Specialist will act as the first escalation point for wider support teams. The role involves anything from providing general advice to colleagues through to delivering in-depth technical assistance … to customers. KEY RESPONSIBILITIES AND TASKS Duties will include, but are not restricted to, the following: Providing day-to-day support to the end-user base. Managing customer queries and providing advice, ranging from general queries to more specific technical questions. Troubleshooting support issues using knowledge bases and other resources. Ensuring resolution of any open tickets is managed … in a timely and efficient manner. Information gathering, qualification and prioritisation of new service requests. Providing advanced technical support for backup and recovery systems, including hardware, software, and network-related issues. Accurately logging relevant information onto the IT service management (ITSM) system, including actions taken and next steps. Proactive allocation and checking of customer backups, ensuring tickets are raised More ❯

passion for customer service? Do you enjoy problem-solving, working with innovative products, and helping customers get the best out of their systems? We’re looking for a Product Support Specialist to join our growing support team. In this role, you’ll be at the forefront of customer interaction—delivering high-quality support, resolving technical queries … and ensuring every customer feels valued. What you’ll be doing Providing first-class technical support to customers worldwide, handling enquiries from first contact through to resolution. Delivering both remote and on-site support, including customer product installations. Creating and maintaining accurate product documentation. Supporting new product releases by executing test scripts and contributing feedback. Building strong relationships … with customers and working closely with the wider support team to continuously improve services. What we’re looking for Strong communication and interpersonal skills, with the ability to explain technical concepts clearly. Good working knowledge of computer systems in a laboratory environment. Confident with general software use in Windows environments. Analytical problem-solver with the ability to manage and More ❯

Desktop Support Specialist DFW Airport, TX 75261 (Onsite Role) 6-12+ Months Contract + YTY Extensions Long Term Contract You will get to: IMACs: perform installs, moves, adds and changes Monitor inventory of computers and network equipment Perform preventive maintenance of equipment as needed Troubleshoots and/or resolves problems by providing support services and information … for laptops, desktops, and phones Provide executive support Assist Facilities Services with Relocation Support Provide orientation to new users of existing technology Provide end-user training for hardware and software Experience Required: 1-2 years in an enterprise environment Basic troubleshooting of hardware and software issues Knowledgeable in O365, Win10, SCCM and Trend Micro Must be customer-facing More ❯

STATISTICAL SUPPORT SPECIALIST - Duties and Responsibilities: Function as a Management Analyst in support of the Division's Passport Demand Forecast requirement. Analyze administrative processes and/or Division Write reports, letters, and other documents with recommendations for management programs, policies and Oversee the preparation of various recurring reports such as monthly, quarterly, cumulative semi-annual and cumulative … annual reports to support the Directorate's Demand Forecast requirement. Provide technical guidance and assistance to staff in the review of documents. Accurately monitor, assess and forecast on a continuous basis, passport demand using innovative statistical tools and methodologies. Assist and advise CA/PPT on preparing, obtaining and submitting required documentation to the Office of Directives Management and … Paperwork Reduction Act (PRA) and Office of Management and Budget (OMB) directives. Analyze existing forecasting models and develop statistically sound tools for future forecasting. Provide subject matter expertise in support of quantitative and qualitative research projects as required. Provide subject matter expertise in support of survey operations, focus groups, and the application of sampling techniques as required. Draft More ❯

Dynamics 365 Business Central Support Specialist Job Description I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer … from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll More ❯

Dynamics 365 Business Central Support Specialist Job Description I am actively seeking an enthusiastic support consultant, with experience supporting Dynamics NAV/D365 Business Central, for a brilliant new role with a reputable Microsoft Partner. The role will involve the successful candidate playing a key part in the day to day support of a growing customer … from either end user or partner perspective, and looking to build on your experience on fresh projects, this could be the role for you. Role & Responsibilities Day to day support of Dynamics NAV/D365 Business Central system issues Analysing/troubleshooting system issues, providing exceptional customer service Involved in system process improvement projects, supporting new releases Supporting roll More ❯

Summary: The Tier 3 Expert Support Specialist is the highest-level technical resource for escalation and resolution of complex IT issues. This role involves scripting automation, analytics via Power BI, endpoint management, and senior-level diagnostics across enterprise systems and applications. Qualifications: Bachelor's degree in IT, Computer Science, or related field Required Certifications: Microsoft Certified: Power Platform … for automation Power BI development and dashboard/report automation Endpoint management using tools like Intune, Workspace ONE, Jamf, and Apple Business Manager Senior-level troubleshooting and final escalation support for all platforms and applications Experience: Minimum 5 years advanced OS support (Windows/macOS/iOS/Android) Minimum 5 years Active Directory administration Minimum 5 years … Microsoft Office 365 platform support Minimum 3 years supporting VPN and remote access technologies Minimum 3 years scripting in PowerShell and developing Power BI solutions Additional Requirements: Strong communication and customer service skills are essential, as the Tier 1 IT Service Desk Representative serves as the first point of contact for technical support. The ability to prioritize tasks, follow More ❯

believe the company and its mission is just as important as the job you are applying for. Aleut Federal is an Alaskan Native-owned enterprise whose purpose is to support our "Shareholders," the Unangax, the indigenous people of the Aleutian Islands of Alaska. People are at the core of everything we do. We support our Shareholders by providing … markets, so community service is embedded into our process. Our culture nurtures the strength of our workforce through mentorship and coaching, providing opportunities for growth, and competitive benefits. We support and encourage diversity, inclusion, and accountability at every level. The Aleut Federal motto is "We are One" because we truly believe that with one heart, one mind, and one … purpose, we can accomplish our mission and be an organization anyone would be proud to be a part of. POSITION SUMMARY The Computer User Support Specialist provides advanced end-user IT support for AF TENCAP, managing Tier 1 and some Tier 2 service desk operations across multiple security classification levels. This role analyzes complex technical issues, recommends More ❯

About Us: We are a Managed Service Provider (MSP) dedicated to delivering exceptional IT support and solutions to local schools and colleges across the Berkshire area. Our mission is to empower educational institutions with the technology they need to thrive in today's digital world. Role Overview: We are seeking a skilled 3rd Line Support Specialist to … join our dynamic team. In this role, you will be responsible for providing expert support and resolutions for complex IT issues across Windows, Office 365, and Azure environments. Your focus will be on delivering exceptional service to our clients, ensuring their systems run smoothly, efficiently, and securely. Key Responsibilities: Resolve escalated technical issues related to Windows, Office 365, and … Azure environments. Provide advanced troubleshooting and support to end-users and clients, ensuring minimal disruption to their operations. Collaborate with 1st and 2nd line support teams to share knowledge and streamline processes. Implement, configure, and manage solutions in Azure and Office 365 environments. Liaise with clients to understand their technical needs and provide tailored solutions. Proactively monitor systems More ❯

Job Title: Business Support Specialist Location: Hybrid Work Model Reporting to Vienna, VA or Pensacola, FL Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Description To support the effective operation and administration of user accounts across various systems and applications. This role involves provisioning, managing access, auditing, and troubleshooting user accounts to … audits of user accounts and access levels to ensure compliance with company policies and regulatory requirements. Assist in preparing audit reports and remediation plans as necessary. • Provide first-line support for user account-related issues. Troubleshoot access problems and work with other teams to resolve issues promptly. • Develop and maintain documentation related to user account management processes, procedures, and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

Signal Operations Support Specialist Job Overview: We need you to play a pivotal role in managing network operations and communications systems. Your responsibilities include installing tactical fiber and cable wiring, troubleshooting network assets, and performing routine maintenance checks on various equipment, enable your organizations communications operations. Requirements: Attend a 27-week paid training program to gain skills and More ❯

This growing and successful Software consultancy are looking for: The Application Support Specialist will be responsible for assisting the growing customer base with technical and operational queries across a wide range of business processes. Your duties will include responding to system operation inquiries, documenting the issues, and working towards the optimal solution. The right person for this role … They contribute up to 3% of an employee's salary, helping you plan for the future. Exercise Reimbursement: Whether it's a gym or a golf club membership, they support the efforts of to keep active. Holidays: 25 days of paid leave, plus all UK Bank Holidays More ❯