TechnicalAccountManager, ES - GTSS - EMEA At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is … use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch … provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Key job responsibilities: You'll build solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their More ❯
Technical Lead & Key AccountManager Waterlooville, Hampshire, PO7 7XY Permanent, 37.5 hours per week, (Mon- Fri)- Predominantly office based Salary £60,000 - £70,000 plus car, bonus and private medical cover Serco are recruiting for a Technical Lead & Key AccountManager to join our … Waterlooville site. Reporting to the Contract Director, this role will have high levels of autonomy to develop customer relationships and collaborate to provide innovative technical solutions to current or potential customer problems. The incumbent will work closely with the Technology Hub engineering team to 'bring to life' product development … Hub at Waterlooville is the technology capability of Serco UK & Europe providing high integrity test solutions, through life support, data acquisition/simulation and technical consultancy. Working with leading industry technologies and tools integrated into innovative solutions, we enable our customers to reduce costs and succeed in their goals. More ❯
with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%. TechnicalAccount Managers in Coralogix are key in our effort to meet our customer's expectations and help them utilize their observability and security … data in the most efficient way possible. We are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Our TechnicalAccount Managers are trusted advisors and consult our customers upon their monitoring, security & observability journey. This role embodies the critical intersection of … very high technical expertise and a focus on customer satisfaction, renewal and expansion. TechnicalAccount Managers are senior-level roles and are expected to professionally and accurately solve problems, show product value and interact across different platforms and types of software, from software engineers and DevOps all More ❯
to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. Title and Summary Senior Specialist, TechnicalAccount Management - French Speaking Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and … company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Our TechnicalAccountManager must have a strong technical aptitude along with personality strengths in self-starting and being proactive. A proven track … record of creating and maintaining deep, lasting relationships with customers is essential, as you'll be dealing with understanding technical and complex issues while creating excitement and loyalty with Dynamic Yield's customers. Role Become an expert in Dynamic Yield products, focusing heavily on the technical aspects of More ❯
TechnicalAccountManager (Israel), ES - EMEA-SPS Job ID: AWS EMEA SARL (Israel Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS … Enterprise Support, TechnicalAccount Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical … to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding More ❯
Success team! The Customer Success team is responsible for understanding customer requirements, driving adoption, and ensuring ongoing satisfaction. The team consists of motivated senior technical experts with a great social repertoire. This team leads large deployment processes, while communicating at different levels. As a TechnicalAccountManager … platform. Providing best practice guidance by recommending policies and features to configure and use. Aggregating support issues and work them out with Guardicore's technical teams and the customer. Raising product related issues that should be looked at by Guardicore's Product team. To be successful in this role … you will: Have proven experience of B2B SaaS customer success or technicalaccount management. Have deep hands-on experience with advanced Linux administration. Have experience with automation with Chef/Puppet/Salt/Ansible/etc. Have thorough understanding of network protocols and troubleshooting on network devices More ❯
As a TechnicalAccountManager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform. You work backwards from your customer to define a support … strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. TAMs are engaged at the account level, providing recommendations and proactive advice through all phases of the cloud adoption life cycle. Key job responsibilities Every day will bring new and … business-critical events including product launches, migrations, and modernizations for your customers on AWS. Minimum Requirements Experience in at least two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. Internal enterprise or external customer-facing experience with the ability More ❯
journey of growth and transformation - we're going places! This is where you come in. The opportunity In the brand new role, as a TechnicalAccountManager you'll be responsible for establishing and maintaining strong relationships with our clients, ensuring their success with our platform. You … ll be the primary technical point of contact for assigned client accounts, understanding their business needs and objectives and ensuring the successful deployment and integration of our platform. You'll also collaborate closely with our internal commercial, product development, and operational teams to facilitate a seamless customer experience and … address any technical issues that may arise What you'll get up to You'll effectively communicating technical details and providing product expertise You'll conducting regular check-ins and technical reviews with clients to assess satisfaction, gather feedback, and identify opportunities for improvement and growth You More ❯
help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning … AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and … use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership More ❯
Summary: We are seeking an experienced TechnicalAccountManager to support a critical government-related entity in achieving their goals. This role requires an active TS/SCI clearance and involves working both remotely and on-site in Dayton, Ohio. The successful candidate will act as a … trusted liaison, providing technical training, solving complex issues, and ensuring continuous value attainment for our clients. This role is ideal for someone with a strong technical background, particularly in NoSQL technologies, containerization, and cloud services, who also has experience working with government clients. The candidate must have excellent … communication skills and the ability to act as a bridge between customers and the internal team, providing valuable feedback and solving technical issues. Location: Ohio, USA This role is in a hybrid capacity, working both remotely and in the field in Dayton, Ohio. Relocation support will be provided, and More ❯
and Make History." As an increasing number of enterprises move their critical systems to the cloud, AWS India is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical … Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a TechnicalAccountManager, you will be the primary technical … individual needs. Work directly with AWS Cloud subject matter experts to help reproduce and resolve customer issues. Write tutorials, how-to videos, and other technical articles for the customer community. Leverage your extensive customer support experience and provide feedback to internal AISPL teams on how to improve our services. More ❯
help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning … AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and … use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership More ❯
help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning … Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and use … of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding More ❯
customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Sr. TechnicalAccountManager (TAM) to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Machine Learning … AI, Big Data, Security, Networking, Serverless and more. This is not a sales role, but rather an opportunity to be the strategic technical advisor and 'voice of the customer' to National Security customers. As a TAM, you will help craft and execute strategies to drive our customers' adoption and … use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership More ❯
Global 2000 customers and U.S. agencies in a FedRAMP Moderate Authorized environment. For more information, please visit . We are looking for a talented TechnicalAccountManager who will be managing the onboarding and test execution of penetration tests. You have a deep understanding of penetration testing … attack surfaces and a knack for developing unique solutions that ensure client success. Your technical knowledge and client-focused approach to problem solving enable you to scope penetration tests that set up our Synack Red Team (SRT) for success. Sounds interesting? Keep reading Here's what you'll do … value at risk Their existing vulnerability programs, tools, and methods Their security program, including requirements and goals Work independently with little guidance and provide technical product expertise to build the appropriate solution for the client's needs Provide technical SME support to internal stakeholders and the client on More ❯
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
Rocket Science Group
our clients, focusing on social, monetisation, matchmaking, and fleet management systems. We pride ourselves on delivering stable services and boring game launches, blending deep technical expertise with an understanding of today's global gaming environments. Terminal Velocity is more than just a team; it's a launchpad where our … projects, ensuring milestones are delivered on time and within scope and budget. Align teams around project plans and schedules, executing efficiently within Agile practices. Account Management: Act as the primary point of contact for clients, building trust and maintaining strong, collaborative relationships. Serve as the voice of the client … documentation and deliver regular status reports to stakeholders. Ensure key learnings are shared to improve future projects. WHAT WE VALUE: 2+ yrs: Professional production, technicalaccountmanager, or project management experience. Multi-discipline Team Experience: Coordinating and/or managing multiple teams of multi-discipline developers. Strong More ❯
partner, a highly scalable, open-source, Graph Database with AI/ML capabilities available in the market, has an immediate opening for an experienced TechnicalAccountManager to ensure a critical government-related entity achieves their goals! MUST have an active TS/SCI security clearance Location … trends Advocate and educate use cases, features, and best practice materials for all aspects of customers with presentations and high-level demonstration Run deep technical customer training and enablement sessions comfortably Solve technical problems of our clients with the best solution for the client in mind Grow product … with at least one of the major Cloud providers (AWS) Comfortable with Unix/Linux system administration (RedHat, CentOS, Ubuntu) Strong troubleshooting and excellent technical communication skills Prior experience in customer-facing roles Communicate effectively with both technical and business stakeholders and maintain valuable customer relationships Nice to More ❯
market leader , they are continuing their expansion and now growing their team across the UK. The Role We’re looking for a French-speaking TechnicalAccountManager (TAM) to support and grow strategic enterprise accounts across the UK and French-speaking regions. You’ll be the technical … helping customers fully adopt and optimise the platform while building long-term relationships and ensuring continued value from the solution. Key Responsibilities: Own the technical relationship with enterprise clients, ensuring successful onboarding and ongoing platform adoption. Act as a trusted advisor, providing guidance on best practices, technical architecture … and security policy optimisation. Collaborate with internal teams - including Sales, Product, and Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look More ❯
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Bond Williams Limited
Are you passionate about technology and customer service? Do you enjoy building strong client relationships and managing technical sales? If so, this role could be perfect for you! About the Role We are looking for a TechnicalAccountManager to support customers, grow key accounts, and … attract new business opportunities. Youll work with a fast-growing, people-focused company that values teamwork and development. Key Responsibilities Provide technical support during pre-sales and post-sales. Build and manage relationships with key customers. Identify opportunities to upsell, cross-sell, and grow your portfolio. Manage accounts, negotiate … closely with the Service Delivery team to ensure smooth implementation. What Were Looking For Strong communication and customer service skills. Experience managing SME customers. Technical knowledge of Cloud Services, Microsoft/Linux technologies, VoIP & Unified Communications . Experience selling Cisco, Juniper, or Meraki products is a plus. Familiarity with More ❯
the freedom, power, and autonomy to become the very best at what you do. As a member of the Teleport Professional Services Team, a TechnicalAccountManager (TAM) is responsible for driving full adoption and expansion with key customers who are implementing, operating, and maintaining our software … and solutions. A TAM is a member of our Professional Services team, who is focused on driving maximum adoption, delivering new solutions, and providing account management for customers who have purchased our software product, Teleport. Teleport is a distributed networking and security system supporting SSH, Desktops, Kubernetes, Databases, and … Applications. You will work directly with an assigned customer base throughout their Teleport journey to provide client relationship management, technical expertise, project management, issue resolution, and expansion discovery. You will collaborate with internal teams including Product, Sales, Engineering, and Support to deliver integrated solutions and drive customer satisfaction. As More ❯
Tufin's Customer Success team is in search of a passionate TechnicalAccountManager (TAM) with a primary focus on driving optimal usage and ensuring complete adoption of our technologies among clients, especially in the post-sales phase. As a TAM, you will be the catalyst for … the significance of consistent product adoption for client retention and potential upselling. Track client engagement metrics to demonstrate value and ensure goals are met. Technical Expertise: Serve as the beacon for exceptional customer experience throughout the Tufin journey, placing a spotlight on both product usage and value. Guide evaluations … detailed guidance during the post-sales phase, ensuring clients not only deploy but also fully utilize Tufin products. Measure product adoption KPIs to validate technical strategy and demonstrate value. Customer Support: Address and resolve client challenges encountered during the initial product adoption phase, coordinating with our support team when More ❯
Tufin's Customer Success team is in search of a passionate TechnicalAccountManager (TAM) with a primary focus on driving optimal usage and ensuring complete adoption of our technologies among clients, especially in the post-sales phase. As a TAM, you will be the catalyst for … the significance of consistent product adoption for client retention and potential upselling. Track client engagement metrics to demonstrate value and ensure goals are met. Technical Expertise: Serve as the beacon for exceptional customer experience throughout the Tufin journey, placing a spotlight on both product usage and value. Guide evaluations … detailed guidance during the post-sales phase, ensuring clients not only deploy but also fully utilize Tufin products. Measure product adoption KPIs to validate technical strategy and demonstrate value. Customer Support: Address and resolve client challenges encountered during the initial product adoption phase, coordinating with our support team when More ❯
Tufin's Customer Success team is in search of a passionate TechnicalAccountManager (TAM) with a primary focus on driving optimal usage and ensuring complete adoption of our technologies among clients, especially in the post-sales phase. As a TAM, you will be the catalyst for … the significance of consistent product adoption for client retention and potential upselling. Track client engagement metrics to demonstrate value and ensure goals are met. Technical Expertise: Serve as the beacon for exceptional customer experience throughout the Tufin journey, placing a spotlight on both product usage and value. Guide evaluations … detailed guidance during the post-sales phase, ensuring clients not only deploy but also fully utilize Tufin products. Measure product adoption KPIs to validate technical strategy and demonstrate value. Customer Support: Address and resolve client challenges encountered during the initial product adoption phase, coordinating with our support team when More ❯
Tufin's Customer Success team is in search of a passionate TechnicalAccountManager (TAM) with a primary focus on driving optimal usage and ensuring complete adoption of our technologies among clients, especially in the post-sales phase. As a TAM, you will be the catalyst for … the significance of consistent product adoption for client retention and potential upselling. Track client engagement metrics to demonstrate value and ensure goals are met. Technical Expertise: Serve as the beacon for exceptional customer experience throughout the Tufin journey, placing a spotlight on both product usage and value. Guide evaluations … detailed guidance during the post-sales phase, ensuring clients not only deploy but also fully utilize Tufin products. Measure product adoption KPIs to validate technical strategy and demonstrate value. Customer Support: Address and resolve client challenges encountered during the initial product adoption phase, coordinating with our support team when More ❯
Tufin's Customer Success team is in search of a passionate TechnicalAccountManager (TAM) with a primary focus on driving optimal usage and ensuring complete adoption of our technologies among clients, especially in the post-sales phase. As a TAM, you will be the catalyst for … the significance of consistent product adoption for client retention and potential upselling. Track client engagement metrics to demonstrate value and ensure goals are met. Technical Expertise: Serve as the beacon for exceptional customer experience throughout the Tufin journey, placing a spotlight on both product usage and value. Guide evaluations … detailed guidance during the post-sales phase, ensuring clients not only deploy but also fully utilize Tufin products. Measure product adoption KPIs to validate technical strategy and demonstrate value. Customer Support: Address and resolve client challenges encountered during the initial product adoption phase, coordinating with our support team when More ❯