slough, south east england, united kingdom Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights – 6am–6pm/6pm–6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible … working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based product … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
london, south east england, united kingdom Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights – 6am–6pm/6pm–6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible … working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based product … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights – 6am–6pm/6pm–6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible … working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based product … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
london (west end), south east england, united kingdom Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights – 6am–6pm/6pm–6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible … working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based product … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
Ashton-Under-Lyne, Greater Manchester, United Kingdom Hybrid / WFH Options
Complete Security Recruitment
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights – 6am–6pm/6pm–6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible … working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based product … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights 6am 6pm/6pm 6am) Full-time, 100% office-based role in Belfast Company committed to supporting … flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills Ability to prioritise and manage workloads effectively General fire systems knowledge with Network/IP-based … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
Ashton-Under-Lyne, Lancashire, United Kingdom Hybrid / WFH Options
Fire & Security Role: Are you a Security Systems Remote TechnicalSupportEngineer ? The following information provides an overview of the skills, qualities, and qualifications needed for this role. Paying up to £30k What can you expect as an employee: Competitive salary with structured shifts 4 on/4 off shift pattern (2 days, 2 nights 6am … 6pm/6pm 6am) Full-time, 100% office-based role in Belfast Company committed to supporting flexible working requests from day one Opportunities to develop technical expertise The ideal candidate would have: Minimum 3 years' experience across multiple disciplines (Intruder, CCTV, Access Control, Fire) Strong customer focus and excellent telephone manner Team player with strong interpersonal and communication skills … desirable) Experience with Cash4Windows (desirable) Exposure to enterprise-level networked CCTV systems (e.g., Cathexis) (desirable) Remote programming experience for enterprise-level access control systems (desirable) About the role: Provide technicalsupport and troubleshooting to both engineers and end users across fire and security systems Use remote diagnostic tools and telephone support to resolve issues, reducing the need More ❯
TechnicalSupportEngineer (AV/Electrical Installations) Reading, Berkshire £32,000 - £38,000 + Training + Progression + Excellent Company Benefits Excellent opportunity for someone from an AV or electrical installations background who is looking for a technicalsupport role working with a portfolio of high tech products with a global business click apply for More ❯
1st and 2nd Line TechnicalSupportEngineer with around 3-4 years of experience sought by a major Global Hedge Fund. Based in Central London, with four days per week onsite, you will join a small, highly proactive and logical problem-solving team providing 1st and some 2nd line support, automation and engineering for technically savvy … trust and confidence, with high energy and enthusiasm who enjoys learning in a flat non-bureaucratic environment with state-of-the art platforms. You will need: Excellent 1st line support skills and experience Be a logical problem solver with fantastic communication skills High energy, enthusiastic, proactive, curious, driven, and enjoy working through challenges and puzzles. Experienced working in a … high performance, fast-paced, and demanding environment with a level of autonomy. Any 2nd line support experience is highly desirable Any experience writing PowerShell scripts and automating repetitive tasks is highly desirable. This is an outstanding opportunity for a motivated SupportEngineer to join one of the most advanced Windows environments in London. Candidates must be able More ❯
1st and 2nd Line TechnicalSupportEngineer with around 3-4 years of experience sought by a major Global Hedge Fund. Based in Central London, with four days per week onsite, you will join a small, highly proactive and logical problem-solving team providing 1st and some 2nd line support, automation and engineering for technically savvy … trust and confidence, with high energy and enthusiasm who enjoys learning in a flat non-bureaucratic environment with state-of-the art platforms. You will need: Excellent 1st line support skills and experience Be a logical problem solver with fantastic communication skills High energy, enthusiastic, proactive, curious, driven, and enjoy working through challenges and puzzles. Experienced working in a … high performance, fast-paced, and demanding environment with a level of autonomy. Any 2nd line support experience is highly desirable Any experience writing PowerShell scripts and automating repetitive tasks is highly desirable. This is an outstanding opportunity for a motivated SupportEngineer to join one of the most advanced Windows environments in London. Candidates must be able More ❯
1st and 2nd Line TechnicalSupportEngineer with around 3-4 years of experience sought by a major Global Hedge Fund. Based in Central London, with four days per week onsite, you will join a small, highly proactive and logical problem-solving team providing 1st and some 2nd line support, automation and engineering for technically savvy … trust and confidence, with high energy and enthusiasm who enjoys learning in a flat non-bureaucratic environment with state-of-the art platforms. You will need: Excellent 1st line support skills and experience Be a logical problem solver with fantastic communication skills High energy, enthusiastic, proactive, curious, driven, and enjoy working through challenges and puzzles. Experienced working in a … high performance, fast-paced, and demanding environment with a level of autonomy. Any 2nd line support experience is highly desirable Any experience writing PowerShell scripts and automating repetitive tasks is highly desirable. This is an outstanding opportunity for a motivated SupportEngineer to join one of the most advanced Windows environments in London. Candidates must be able More ❯
london (city of london), south east england, united kingdom
Winston Fox
1st and 2nd Line TechnicalSupportEngineer with around 3-4 years of experience sought by a major Global Hedge Fund. Based in Central London, with four days per week onsite, you will join a small, highly proactive and logical problem-solving team providing 1st and some 2nd line support, automation and engineering for technically savvy … trust and confidence, with high energy and enthusiasm who enjoys learning in a flat non-bureaucratic environment with state-of-the art platforms. You will need: Excellent 1st line support skills and experience Be a logical problem solver with fantastic communication skills High energy, enthusiastic, proactive, curious, driven, and enjoy working through challenges and puzzles. Experienced working in a … high performance, fast-paced, and demanding environment with a level of autonomy. Any 2nd line support experience is highly desirable Any experience writing PowerShell scripts and automating repetitive tasks is highly desirable. This is an outstanding opportunity for a motivated SupportEngineer to join one of the most advanced Windows environments in London. Candidates must be able More ❯
1st and 2nd Line TechnicalSupportEngineer with around 3-4 years of experience sought by a major Global Hedge Fund. Based in Central London, with four days per week onsite, you will join a small, highly proactive and logical problem-solving team providing 1st and some 2nd line support, automation and engineering for technically savvy … trust and confidence, with high energy and enthusiasm who enjoys learning in a flat non-bureaucratic environment with state-of-the art platforms. You will need: Excellent 1st line support skills and experience Be a logical problem solver with fantastic communication skills High energy, enthusiastic, proactive, curious, driven, and enjoy working through challenges and puzzles. Experienced working in a … high performance, fast-paced, and demanding environment with a level of autonomy. Any 2nd line support experience is highly desirable Any experience writing PowerShell scripts and automating repetitive tasks is highly desirable. This is an outstanding opportunity for a motivated SupportEngineer to join one of the most advanced Windows environments in London. Candidates must be able More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom
M Group
maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is seeking a skilled and enthusiastic Transmission TechnicalSupportEngineer to join our TechnicalSupport Services team, ideally located within commuting distance of our NOC in St Ives, Cambridgeshire. The role involves providing … 2nd/3rd line mission-critical support to Managed Services customers, working independently and collaboratively with colleagues, the Network Operations Centre, and Field Engineering teams. Prioritising and resolving faults within SLA Updating customers and fault tickets regularly Supporting NOC engineering tasks Delivering system solutions for builds and upgrades Offering technical consultancy for tenders Conducting internal/external training … Participating in the emergency on-call rota What youll bring? 10+ years in telecoms installation, commissioning, and support Expert in CWDM/DWDM fault finding (Huawei, Ekinops, Ciena, ADVA) Skilled in optical/ethernet testing (BER, RFC2544, Y.1564, OSA, OTDR) Strong PDH/SDH and IP networking knowledge Familiar with Nokia, Keymile, Marconi systems and NMS platforms Excellent problem More ❯
Role Summary : ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer … issues in a high-quality manner, measured through customer satisfaction. The Technical Customer SupportEngineer acts as the first point of contact for all ServiceMax Customers. Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving … technicalsupport cases Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the ServiceMax. Primarily focus on resolving customer cases, developing knowledge as a result of case closure. Communicate updates and resolutions, as well as questions and clarification in a written and verbal manner. Advocate/ More ❯
Role Summary : ServiceMax product experience is a plus, but not mandatory Deliver world class maintenance and support services to ServiceMax customers. With your excellent technical and troubleshooting skills with mission critical SaaS applications, assist ServiceMax customers in using and resolving day to day product questions for the ServiceMax Field Service products.Using your excellent communication, you will resolve customer … issues in a high-quality manner, measured through customer satisfaction. The Technical Customer SupportEngineer acts as the first point of contact for all ServiceMax Customers. Capture, understand and reproduce the customer issue and take the appropriate actions to root cause and resolve, in a satisfactory manner. Job Responsibilities: Service customers by logging, replicating, troubleshooting and resolving … technicalsupport cases Operate effectively, clearly, and succinctly in an unstructured environment and demonstrate an awareness of the full breadth of services offered by the ServiceMax. Primarily focus on resolving customer cases, developing knowledge as a result of case closure. Communicate updates and resolutions, as well as questions and clarification in a written and verbal manner. Advocate/ More ❯
Halesowen, West Midlands, United Kingdom Hybrid / WFH Options
Airedale Catering Equipment Group Limited T/A The Airedale Group
Job Title: IoT Customer SupportEngineer Company Overview: The Airedale Group are the leading market design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers in the country, we … to join our team. The ideal candidate will have strong attention to detail, excellent communication skills, and a deep understanding of customer service principles. This role provides frontline customer support for IoT services, assisting customers with queries and troubleshooting commercial kitchen appliances, IoT devices and networks, and ensuring a high level of customer satisfaction. Familiarity with the catering industry … Hybrid Working (located near our Halesowen, Weymouth or Brackley offices) Key Responsibilities: Handle customer queries related to IoT devices, connectivity, and software via Zendesk. Troubleshoot and resolve IoT-related technical issues, escalating when necessary. Document interactions and update knowledge base articles to assist users. Collaborate with internal teams, including engineering and triage, to ensure prompt issue resolution. Monitor IoT More ❯
you must have a true passion for helping and supporting and have our customers best interest at heart, as well as the business itself. Work directly with Grass Valley Support Account Managers and Product Experts to help reproduce and resolve customer issues. Drive projects that improve support-related processes and our customers technicalsupport experience Write … tutorials, how-to videos, and other technical articles. Ensure all issues are properly logged within SFDC, JIRA and support programs. Produce written designs and documentation regarding proposed or actual deployments - includes traditional as well as solutions using Grass Valley AMPP Technology A minimum of 1 year of work-related skills, knowledge, or experience is required in related broadcast … industry (video or cloud services) Ideally coming from a Broadcast TechnicalSupport, Field Service, Technical Operations or Professional Services role. Previous experience or knowledge with CRM systems Working Knowledge of digital and analogue electronics and digital and analogue video and audio systems. Networking: basic IP switching and routing, IP multicast. Basic knowledge of server-based applications and More ❯
TechnicalSupportEngineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service Engineer, Mainten click apply for full job details More ❯
An award winning Company, and a world leader in Environmental Test Solutions, are looking for a Technical Customer SupportEngineer to provide pre and post sales technicalsupport to customers while supporting the production test areas in fault finding and production resolution. £46,350 per annum - and half day on Friday! Comprehensive benefit package including More ❯
Job Summary* Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. This position will work closely with Care Support, Quality Engineering (QE), and Engineering groups worldwide. The successful candidate must be technically oriented with knowledge and experience of cloud technologies (REST, HTTP, APIs), IoT security camera systems, and hands … have excellent customer management skills to handle escalated and frustrated customers with professionalism and empathy, while maintaining strong time management abilities. The chosen candidate will provide 3rd tier escalation support as their primary responsibility, performing hands-on troubleshooting of complex multi-system issues, security incidents, and critical bug identification. They will work closely with QE and Engineering teams to … replicate issues, validate defects, and participate in product testing. They will produce internal and/or external knowledge content, give guidance to Arlo call centers and online support, and interact with customers and partners when dealing with product-specific issues across our large portfolio of products. Specific Responsibilities * Provide escalated technicalsupport for Arlo cameras, doorbells, hubs More ❯
Walter Everett is a specialist recruitment agency, and we are currently supporting our client in the search for a talented and driven TechnicalSupportEngineer - Network and Security to join their team in Glasgow. What You’ll Be Doing Key Responsibilities Technology Administration and Operations Carry out configuration tasks in compliance with technical and security policies. … Deliver accurate and timely support for queries, incidents, events, and change requests. Proactively monitor infrastructure and resolve issues. Respond to and recover from incidents in line with service level agreements. Participate in an on-call rota to ensure 24x7 operational support. Software Management Perform maintenance on systems, including patching and version updates. Support audits and capacity planning activities. … Analyse and mitigate security vulnerabilities. Project Support Assist with project-related infrastructure changes and modernisation. Create and maintain technical documentation for design, build, and operational procedures. Support environment automation to streamline deployments and configurations. What Experience You’ll Bring Skills and Experience You’ll have a proven track record in supporting infrastructures across a range of technologies. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Academia Ltd t/a Smartdesc
Onsite TechnicalSupportEngineer Based: London, onsite full time Type: Full-time Salary: In the region of £38-40k Eligibility: You must be eligible to work in the UK About the role: Academia are looking for a knowledgeable, enthusiastic and methodical individual to join our ever expanding services team to help fulfil our service delivery for … encountered with endpoint devices Manage the wiping/locating of lost/stolen devices when required Run management/business reports to determine service metrics and utilisation, along with technical reports Key Skills: Fundamental understanding of endpoint hardware, operating systems, and software Fundamental knowledge of device management; including Jamf, Intune and MECM/SCCM, Active Directory and Group Policy … picked up prestigious industry awards along the way, including the highly prized CRN reseller of the year award. Backed by Strive Capital, which has provided strong financial and strategic support since 2020, Academia is well-equipped to continue expanding into new areas. Our dedicated lifecycle division, launched to meet the growing demand for sustainable IT solutions, reinforces our commitment More ❯
/7 Shift Work, Galway Based Contract Length: Now – Christmas 2025, with potential to extend the duration Multiple Positions Available I am looking to speak with AppOps Engineers/TechnicalSupport specialists to provide critical out-of-hours coverage through the holiday season to my Galway based client. This is an excellent short-term contract opportunity for skilled … support professionals who can hit the ground running and ensure the smooth operation of our client's global operations. This role is urgent and available immediately. If you are an experienced TechnicalSupport professional with 2+ years of experience who can commit to a 24/7 shift work model through Christmas, I’d love to hear … Your Responsabilities: Monitor stability, availability, and reliability of the organisation's infrastructure and applications in real-time. Ensure production systems remain highly available through proactive monitoring. Identify, escalate, and support resolution of service incidents to minimize business impact. Collaborate with organisation’s support teams to implement preventive measures and service improvements. Document, track, and manage issues through the More ❯
Are you a technically minded engineer passionate about renewable energy and ready to take on more responsibility in a growing global sector? We're working with a leading solar technology manufacturer to find a TechnicalSupportEngineer who will play a key role in supporting customers across the UK. This is a home-based position, perfect … for someone with hands-on solar experience and a strong customer focus. What You'll Be Doing Provide technical advice and troubleshooting support to customers, installers, and service partners. Respond to queries via phone, email, and CRM regarding product or PV system issues. Support customers during installation, commissioning, and operation of solar PV projects. Work with monitoring … to ensure exceptional customer experience. Maintain accurate service records and escalate complex issues when required. Ensure compliance with UK regulations and product certification standards. Occasionally travel within Europe to support events or customer needs. About You Degree or equivalent qualification in Electrical, Power, or Electronic Engineering (or similar). Minimum 2 years' experience in the solar or renewable energy More ❯