eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign More ❯
eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technicalsupport to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues … project management skills, with validated results working as a trusted advisor to drive business value for customers, including the ability to interact with client teams at various levels of technical and non-technical depth BS/MS or equivalent experience required or equivalent military experience required Experience with scripting including Python, JSON, YAML, and Bash - plus … years of relevant experience with strong communication and customer service skills Additional Information The Team Our technicalsupport team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign More ❯
Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technicalsupport to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. to determine root … during isolation, correction, and implementation of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 TechnicalSupport Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all customers that you … and escalated cases. Demonstrate a deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analying network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues in real time as you More ❯
Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty. Provide advanced technicalsupport to customers via phone, online, chat, and email and use tools and advanced expertise to pull and effectively analyse logs, traces, packet captures, etc. to determine root … during isolation, correction, and implementation of any delivered resolution. Develop and maintain consistent and exemplary performance on all key performance indicators, modelling a higher-level achievement for level 1 TechnicalSupport Engineers as well as your peers at the same job level. Properly de-escalate customers through expert communication and resource engagement, ensuring that all customers that you … and escalated cases. Demonstrate a deep understanding of networking technologies and how they are utilized by our products, platform, and customers. Expert at reading and analying network and other technical diagrams to aid in problem diagnosis and resolution, and often provide mentoring to colleagues to improve their technical abilities. Provide training to colleagues in real time as you More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Technical Futures
A Technical Sales SupportEngineer with an HNC/HND/Degree, Mechanical Engineering background and good communication skills will work on-site to support the sales team and customers for a global leader in automation and control products. The ideal Technical Sales SupportEngineer will be a good problem solver, be confident … phone and by email both internally and externally. Some hands-on testing and diagnostic experience. Exposure to industrial automation, pneumatics and/or control systems beneficial. Previous experience in technical sales support or applications engineering. In this role you will support both the sales team and customers, building a solid understanding of the range of products (with More ❯
Technical Sales & SupportEngineer - RF & Microwave We are looking for a Technical Sales & SupportEngineer to assist customers with RF & microwave solutions while driving new business opportunities across the UK and Ireland. This role involves working with clients in defence, aerospace, satellite communications, scientific research, and industrial sectors, providing both technical expertise and … commercial support. Key Responsibilities Provide technical advice and support to customers on RF & microwave products Build and maintain strong relationships with existing clients Identify and develop new business opportunities Conduct product demonstrations, training sessions, and technical presentations Work alongside engineering and sales teams to create tailored solutions Attend trade shows, industry events, and on-site meetings to … promote products Prepare technical documentation, proposals, and quotations Skills & Experience Background in RF, microwave, or electronics engineering Understanding of RF components, systems, or telecom infrastructure (DAS, RAN, amplifiers, etc.) Strong communication skills with the ability to explain technical concepts to customers Analytical and problem-solving mindset Self-motivated and comfortable with travel and independent work HNC/HND More ❯
Role: Deskside Engineer (Dutch Speaking/) Language requirement: Native or Fluent? Dutch Speaking Duration: Minimum 6 months contract, possibility of extension. Work location with complete address: Vondelingenlaan (Rotterdam) Chevron Oronite Technology - The Netherlands ,Petroleumweg 32 Deskside Engineer, which includes, but is not limited to the following: The Senior Deskside Engineer will be able to complete all activities … as described in the Deskside Engineer description, in addition to the following: 3-5 years of technical experience desktop support or system administrator role or experience Recent experience with hands-on Desktop Support and System Administration. Advanced Hardware and software troubleshooting skills. Capable to provide best effort support for non-standard devices. Knowledge of and … per Company guidelines. Knowledge of the concepts and policy controls of Active Directory. Knowledge of ServiceNow and ISO/ITIL processes and documentation standards a plus. Ability to communicate technical concepts in layman's terms. Ability to communicate with other support groups and vendors to provide seamless support to customers. Ability to differentiate between personal computing device More ❯
Role: Deskside Engineer (Dutch Speaking/) Language requirement: Native or Fluent? Dutch Speaking Duration: Minimum 6 months contract, possibility of extension. Work location with complete address: Vondelingenlaan (Rotterdam) Chevron Oronite Technology - The Netherlands ,Petroleumweg 32 Deskside Engineer, which includes, but is not limited to the following: The Senior Deskside Engineer will be able to complete all activities … as described in the Deskside Engineer description, in addition to the following: 3-5 years of technical experience desktop support or system administrator role or experience Recent experience with hands-on Desktop Support and System Administration. Advanced Hardware and software troubleshooting skills. Capable to provide best effort support for non-standard devices. Knowledge of and … per Company guidelines. Knowledge of the concepts and policy controls of Active Directory. Knowledge of ServiceNow and ISO/ITIL processes and documentation standards a plus. Ability to communicate technical concepts in layman's terms. Ability to communicate with other support groups and vendors to provide seamless support to customers. Ability to differentiate between personal computing device More ❯
both desktop and server networks in a physical and virtual Microsoft environment. We need someone with excellent communication skills who can deal with clients at all levels and strong technical skills that can hit the ground running. It would be advantageous if you have worked in an MSP but that is not essential as long as you have good … trouble shooting skills and can work across a range of technical environments. This will be a great role for a TechnicalEngineer who wants to work in a varied and challenging technical role with the opportunity to learn on the job and train in new technologies to progress your career. You will have the opportunity to … pigeon-holed' doing the same thing all the time. Due to the need to travel to client sites you will require your own transport. To be considered for this TechnicalSupportEngineer role you must have proven skills in supporting, configuring, maintaining and troubleshooting: Skills/Experience Required: Windows Desktop (7/8/10) and Servers More ❯
Join to apply for the TechnicalSupportEngineer role at Films at 59 Continue with Google Continue with Google 1 day ago Be among the first 25 applicants Join to apply for the TechnicalSupportEngineer role at Films at 59 Films at 59 are looking for a TechnicalSupportEngineer … knowledge-sharing and teamwork. We strive to create a positive and sustainable environment that treats everyone with respect and provide a first class service to our clients. As a TechnicalSupportEngineer, you will play a key role in maintaining the infrastructure that supports our high-end post production workflows. You’ll ensure system stability across editing … audio, and operations by resolving technical issues and minimising downtime. Working closely with clients and internal teams, you’ll diagnose and resolve software, hardware, and network problems, helping deliver reliable and secure IT systems for the media and broadcast industry. In This Role, You Will Provide front-line technicalsupport for hardware, networks, and Linux-based systems More ❯
TechnicalSupportEngineer Reference Number - 0123445567567 Location: Reading Working Hours: Full Time Benefits: IT TechnicalSupport Reading Razoom IT has over 25 years' experience providing IT solutions in the B2B sphere, with specialist automotive retail knowledge as well as expertise in a host of other sectors. We are looking for a TechnicalSupportEngineer to provide enterprise-level assistance for our customers. This person needs to have the ability to diagnose and troubleshoot software and hardware problems and to help our customers with any IT related issue. TechnicalSupportEngineer responsibilities include resolving network issues, configuring operating systems and using remote support tools, to provide immediate support where needed. Familiarity with offering support using email, phone and chat applications, is essential. There is also a requirement to produce clear, written instructions and technical manuals. Making customer site visits will also be an important part of the role. If you are someone who enjoys assisting people with IT issues, and are able to simplify technicalMore ❯
Graduate Chinese Speaking TechnicalSupportEngineer Graduate Chinese Speaking TechnicalSupportEngineer 1 day ago Be among the first 25 applicants Direct message the job poster from Hikvision UK & Ireland Human Resources Specialist at Hikvision UK & Ireland The job holder plays an important role in TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure. The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products via collation of customers’ requirements or product quality issues and giving prompt feedback. Job Description · Deal with technical issues that are … D team of headquarters, promote optimization and upgrading of products and ensure regional market needs are met. · Collate product quality issues and give prompt feedback; escalate the issues to TechnicalSupport or R&D team of headquarters in timely manner to improve the quality of products. · Provide promotion of new products to distributors and sub-distributors via training More ❯
Job Description Position: Desktop Support (SCCM) Position Type: Contract Location: Dundee, UK Job Description: The IT SupportEngineer is responsible for providing technicalsupport to the company. This includes diagnosing and troubleshooting issues and maintaining, upgrading, and installing hardware and software. Diagnose and resolve problems with hardware, software or network connectivity. Maintain, upgrade, and install … Task) Good Knowledge of Operating System – Installation & Troubleshooting (Windows 10/11, Server – Added advantage) Excellent analytical and problem-solving skills Minimum of 5+ years' experience as an IT supportengineer or equivalent role – Excellent verbal and written communication skills Thanks and Regards, Schiffer Felix Talent Acquisition Executive | UK & Europe Ampstek Services Limited Sontraer Str. 9 60386, Frankfurt More ❯
TechnicalSupportEngineer - Hedge Fund - London TechnicalSupportEngineer - Hedge Fund - London This range is provided by Mondrian Alpha. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Mondrian Alpha A leading global investment firm is … seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast-paced, front-office user base, providing … hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of experience in a technicalsupportMore ❯
A leading global investment firm is seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast … paced, front-office user base, providing hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of … experience in a technicalsupport or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core More ❯
A leading global investment firm is seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast … paced, front-office user base, providing hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of … experience in a technicalsupport or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core More ❯
A leading global investment firm is seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast … paced, front-office user base, providing hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of … experience in a technicalsupport or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core More ❯
A leading global investment firm is seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast … paced, front-office user base, providing hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of … experience in a technicalsupport or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core More ❯
london (city of london), south east england, united kingdom
Mondrian Alpha
A leading global investment firm is seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast … paced, front-office user base, providing hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of … experience in a technicalsupport or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core More ❯
A leading global investment firm is seeking a highly capable and motivated TechnicalSupportEngineer to join its London office. This is a rare opportunity to step into a high-impact position within a lean, agile technology team, offering immediate responsibility and significant scope for career development. You will play a key role in supporting a fast … paced, front-office user base, providing hands-on technicalsupport across hardware, applications, and infrastructure. Sitting alongside a highly experienced engineer, you’ll gain exposure to a broad range of enterprise technologies while having a clear runway for progression into engineering, automation, or infrastructure roles. This role is ideally suited to candidates with 1–3 years of … experience in a technicalsupport or sysadmin position—particularly those coming from MSP, banking, or hedge fund environments—who are now looking to deepen their responsibilities and broaden their technical horizons. What you’ll be doing: Acting as the primary point of contact for technology issues within the London office Supporting desktop hardware, Windows environments, and core More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Powerstar
Get AI-powered advice on this job and more exclusive features. As a Junior TechnicalSupportEngineer, you will serve as the first point of contact for technical enquiries from internal teams, external customers, and field engineers. Your primary responsibility will be supporting the Voltage Optimisation (VO) assets deployed in the field and assisting the Service … team with Planned Preventative Maintenance (PPMs), repairs, and technical investigations. You will also provide first-line (Tier 1) support for deployed Battery Energy Storage Systems (BESS), assessing cases to determine whether escalation to Tier 2 support is required for more in-depth investigation and remedial action. This role requires a firm understanding of electrical and electronic engineering … and recurring issues with cross-functional teams to improve products and services. Assist with deployment of product updates, patches, and upgrades as needed. Monitor system performance and identify potential technical risks before they become customer-facing issues. Qualifications Bachelor’s Degree in engineering or an associated discipline. 18th Edition Electrical Apprenticeship Experience Technical Skills: Experience with PLCs, Networking More ❯
TechnicalSupportEngineer Apprentice Apply From: 14/11/2024 Learning Provider Delivered by QA LIMITED Employer SIGNET CONSULTANCY LTD Vacancy Description Travel to client sites in the UK to troubleshoot, configure, and implement various IT solutions and services. Diagnose and resolve hardware issues, liaising with third-party vendors to ensure solutions. Troubleshoot, diagnose, and fix … premises) as well as third-party applications and systems. Work closely with senior engineers to resolve complex issues and assist with project rollouts. Be flexible with working hours to support clients across different time zones, including participation in an on-call rota. Take a proactive approach to improving services and systems, identifying ways to deliver outstanding client support. Support clients in maximizing system use by providing relevant training as needed. Key Details Vacancy Title TechnicalSupportEngineer Apprentice Employer Description My client is a London-based, plain speaking, friendly managed service provider with years of experience facilitating all aspects of IT infrastructure. My client expertise in understanding your requirements, designing and scoping solutions, supporting and More ❯
Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - TechnicalSupportEngineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect … institutions worldwide, solidifying our role in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and TechnicalSupportEngineer to join our Global Customer Experience team, supporting customers in the UK. This role involves coordinating with the global Support team to respond to … technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes mentoring team members, improving support processes, maintaining customer satisfaction, influencing the product roadmap, and engaging in activities like More ❯
reputation for delivering exclusive machine tools that are renowned for their quality, reliability, and performance. However, what truly sets us apart is our unwavering commitment to providing unparalleled service support to all our valued customers. As a Technical Helpdesk SupportEngineer you'll provide first line technical help to our customers. What you’ll be … doing: Communicating with customers via phone and email to diagnose probable cause of machine issues, and solving problems when possible. Booking our engineer visits and identifying where parts may also be required. Logging all communications via our Dynamics 365 platform Ensuring strict compliance with our internal health and safety protocols and procedures. Reviewing engineer reports and sharing information … or other similar systems. Able to manage cases, produce reports and liaise with other departments, engineers, management and customers. Essential Skills or Qualifications for the role: Experience in a technical field where fault diagnosis was required – CNC experience is desirable but other technical fields will be considered Previous Customer support, scheduling and coordination experience IT Literacy - use More ❯
How you can make your mark Make your mark as an ROV TechnicalSupportEngineer in the Remote Technology Group, for Boskalis Subsea Services located in Aberdeen. The ROV TechnicalSupportEngineer will provide expert technical assistance for the operation, maintenance, troubleshooting, and repair of Remotely Operated Vehicle (ROV) systems used in BSS … subsea operations. They will support internal teams and external clients, both onshore and offshore, ensuring optimal performance and minimal downtime of ROV assets. The ROV TechnicalSupportEngineer will be responsible for providing technicalsupport and operational assistance for in-house ROV systems, along with supporting the design and development of specialist tooling for … and WROV's in their fleet of ROV systems. The role includes responsibilities related to supporting remote operations from the Remote Operations Centre (ROC). Your responsibilities as ROV TechnicalSupportEngineer (Onshore): The main responsibilities of the role include, but are not limited to: Provide real-time technicalsupport to ROV teams and Project More ❯
